H&R Block Reports Tax Season Results Through April 15

Apr 21, 2010

KANSAS CITY, MO, Apr 21, 2010 (MARKETWIRE via COMTEX) --H&R Block Inc. (NYSE: HRB) today released its final tax season update for fiscal 2010.

Tax Season Results for March 1 - April 15

Same-office tax returns prepared in retail operations increased 0.8 percent compared to the prior year, while total returns prepared grew by 0.3 percent. Total retail returns prepared fell 1.7 percent and the net average retail fee per tax return declined by 1.2 percent over the prior year. Total digital tax returns prepared by H&R Block grew by 5.9 percent.

"Our second half results reflect improvement in the overall industry, as well as in our own performance," said Russ Smyth, H&R Block's president and chief executive officer. "Our retail business showed a significant reduction of market share loss during the second-half of the tax season. Our digital offerings grew by nearly 6 percent during this period, driven by software sales and Free-File Alliance (FFA) returns," added Smyth.

Tax Season-to-Date Results through April 15

Same-office tax returns prepared in retail operations fell 4.0 percent and total tax returns prepared were down 4.9 percent over the prior year. Total retail returns prepared declined by 6.6 percent, while the net average retail fee per tax return increased 1.0 percent. Aggregate tax preparation fees for retail operations fell 5.5 percent to $2.61 billion.

Total digital tax returns prepared by H&R Block were down 0.6 percent, driven by a 6.1 percent decline in software-based returns that was entirely due to the company's decision to exit two unprofitable distribution channels. Online returns grew by 2.6 percent, while returns prepared through the FFA increased 4.7 percent.

The Company plans to report its fourth quarter and fiscal 2010 results on Thursday, June 24, after the New York Stock Exchange market closing.

H&R BLOCK
Preliminary U.S. Tax Operating Data
(in thousands, except net average fee)
                                               March 1 -  March 1 -
                     YTD        YTD       %    April 15,  April 15,    %
                   2/28/10    2/28/09   Change    2010       2009    Change
                  ---------- ---------- -----  ---------- ---------- -----
Net tax
 preparation fees
 - retail: (1,2)
  Company-owned
   operations     $1,060,980 $1,159,444  -8.5% $  699,352 $  726,974  -3.8%
  Franchise
   operations        554,908    580,539  -4.4%    296,727    297,776  -0.4%
                  ---------- ---------- -----  ---------- ---------- -----
                  $1,615,888 $1,739,983  -7.1% $  996,079 $1,024,750  -2.8%
                  ========== ========== =====  ========== ========== =====
Total returns
 prepared: (2)
  Company-owned
   operations          5,380      5,995 -10.3%      3,559      3,650  -2.5%
  Franchise
   operations          3,186      3,455  -7.8%      1,725      1,723   0.1%
                  ---------- ---------- -----  ---------- ---------- -----
    Total retail
     operations        8,566      9,450  -9.4%      5,284      5,373  -1.7%
                  ---------- ---------- -----  ---------- ---------- -----
  Digital
   software            1,364      1,551 -12.1%        744        694   7.2%
  Digital online       1,786      1,743   2.5%      1,019        992   2.7%
                  ---------- ---------- -----  ---------- ---------- -----
    Sub-total          3,150      3,294  -4.4%      1,763      1,686   4.6%
                  ---------- ---------- -----  ---------- ---------- -----
  Digital Free
   File Alliance         501        502  -0.2%        281        245  14.7%
                  ---------- ---------- -----  ---------- ---------- -----
    Total digital
     tax
     solutions         3,651      3,796  -3.8%      2,044      1,930   5.9%
                  ---------- ---------- -----  ---------- ---------- -----
                      12,217     13,246  -7.8%      7,328      7,303   0.3%
                  ========== ========== =====  ========== ========== =====
Net average fee -
 retail: (2,3)
  Company-owned
   operations     $   197.21 $   193.60   1.9% $   196.48 $   199.35  -1.4%
  Franchise
   operations         174.17     168.08   3.6%     172.07     172.86  -0.5%
                  ---------- ---------- -----  ---------- ---------- -----
                  $   188.64 $   184.26   2.4% $   188.52 $   190.85  -1.2%
                  ========== ========== =====  ========== ========== =====
Same-Office net
 tax preparation
 fees: (2,4)
  Company-owned
   operations     $1,048,437 $1,106,147  -5.2% $  691,495 $  711,630  -2.8%
  Franchise
   operations     $  531,652 $  551,339  -3.6%    285,765    289,960  -1.4%
                  ---------- ---------- -----  ---------- ---------- -----
    Total retail
     operations   $1,580,089 $1,657,486  -4.7% $  977,260 $1,001,590  -2.4%
                  ========== ========== -----  ========== ========== -----
Same-Office
 returns
 prepared: (2,4)
  Company-owned
   operations          5,306      5,692  -6.8%      3,518      3,482   1.0%
  Franchise
   operations          3,055      3,278  -6.8%      1,655      1,649   0.4%
                  ---------- ---------- -----  ---------- ---------- -----
    Total retail
     operations        8,361      8,970  -6.8%      5,173      5,131   0.8%
                  ========== ========== =====  ========== ========== =====
                      YTD         YTD       %
                    4/15/10     4/15/09   Change
                  ----------- ----------- ------
Net tax
 preparation fees
 - retail: (1,2)
  Company-owned
   operations     $ 1,760,332 $ 1,886,418   -6.7%
  Franchise
   operations         851,635     878,315   -3.0%
                  ----------- ----------- ------
                  $ 2,611,967 $ 2,764,733   -5.5%
                  =========== =========== ======
Total returns
 prepared: (2)
  Company-owned
   operations           8,939       9,645   -7.3%
  Franchise
   operations           4,911       5,178   -5.2%
                  ----------- ----------- ------
    Total retail
     operations        13,850      14,823   -6.6%
                  ----------- ----------- ------
  Digital
   software             2,108       2,245   -6.1%
  Digital online        2,805       2,735    2.6%
                  ----------- ----------- ------
    Sub-total           4,913       4,980   -1.3%
                  ----------- ----------- ------
  Digital Free
   File Alliance          782         747    4.7%
                  ----------- ----------- ------
    Total digital
     tax
     solutions          5,695       5,727   -0.6%
                  ----------- ----------- ------
                       19,545      20,550   -4.9%
                  =========== =========== ======
Net average fee -
 retail: (2,3)
  Company-owned
   operations     $    196.92 $    195.77    0.6%
  Franchise
   operations          173.43      169.67    2.2%
                  ----------- ----------- ------
                  $    188.59 $    186.65    1.0%
                  =========== =========== ======
Same-Office net
 tax preparation
 fees: (2,4)
  Company-owned
   operations     $ 1,739,932 $ 1,817,777   -4.3%
  Franchise
   operations         817,417     841,299   -2.8%
                  ----------- ----------- ------
    Total retail
     operations   $ 2,557,349 $ 2,659,076   -3.8%
                  =========== =========== ------
Same-Office
 returns
 prepared: (2,4)
  Company-owned
   operations           8,824       9,174   -3.8%
  Franchise
   operations           4,710       4,927   -4.4%
                  ----------- ----------- ------
    Total retail
     operations        13,534      14,101   -4.0%
                  =========== =========== ======
(1) Amounts include gross tax preparation fees less coupons and discounts.
(2) Prior year numbers have been reclassified between company-owned and
    franchise operations for offices which were refranchised during either
    year.
(3) Amounts are calculated as net retail tax preparation fees divided by
    retail tax returns.
(4) Same-office returns represent returns prepared at 6,978 company and
    3,871 franchise H&R Block-branded offices open in both fiscal year
    2010 and fiscal year 2009.

About H&R Block

H&R Block Inc. (NYSE: HRB) is the world's preeminent tax services provider, having prepared more than 500 million tax returns since 1955. In fiscal 2009, H&R Block had annual revenues of $4.1 billion and prepared more than 24 million tax returns worldwide, utilizing more than 100,000 highly trained tax professionals. The Company provides tax return preparation services in person, through H&R Block At Home(TM) online and desktop software products, and through other channels. The Company is also one of the leading providers of business services through RSM McGladrey. For more information visit our Online Press Center at www.hrblock.com.

For Further Information

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SOURCE: H & R Block

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