H&R Block Reports Market Share Gains in First Half of Tax Season; Announces Fiscal 2017 Third Quarter Results
Fiscal Third Quarter and Tax Season Highlights1
- H&R Block Assisted and do-it-yourself (DIY) tax preparation businesses achieve market share gains in the first half of the tax season.
- Revenues and earnings for the fiscal 2017 third quarter impacted by delayed tax season; company reiterates financial outlook for full year.
- Revenues declined
$23 million due to the delayed tax season, while total operating expenses declined$18 million primarily due to cost reduction efforts, which led to lower compensation and benefits and marketing costs. - Loss per share increased
$0.15 due entirely to reductions in the company's effective tax rate and shares outstanding. The reduction in shares outstanding will be accretive on a full year basis, but negatively impacts those quarters with a seasonal net loss. - Repurchased approximately 4.4 million shares for an aggregate purchase price of
$100 million during the third quarter, bringing total share repurchases for fiscal 2017 to approximately 14.0 million shares for$317 million .
Tax Season Results2
CEO Perspective
"We are delivering what we promised in December. Through aggressive Assisted and DIY offers, we are achieving our goal of new client growth and I'm pleased that we gained market share in both the Assisted and DIY tax preparation categories in the first half of the tax season," said
The growth in market share is attributable to solid execution of an aggressive plan designed to change the trajectory of prior year client losses. In the Assisted tax preparation business, this included the launch of the no-interest, no-fee Refund Advance loan product and the Free Federal 1040EZ promotion. The company also introduced a new, exclusive client experience that incorporates IBM Watson, bringing the power of cognitive computing technology and the expertise of over 60 years of tax preparation experience together for the first time in the industry. In the company's DIY business, it expanded its free filing option with the launch of H&R Block More ZeroSM and introduced significant product enhancements.
For the fiscal year,
Fiscal 2017 Third Quarter Results From Continuing Operations | ||||||||||||||||
Actual | Adjusted4 | |||||||||||||||
(in millions, except EPS) | Fiscal Year 2017 |
Fiscal Year 2016 |
Fiscal Year 2017 |
Fiscal Year 2016 |
||||||||||||
Revenue | $ | 452 | $ | 475 | $ | 452 | $ | 475 | ||||||||
Pretax Loss | $ | (151 | ) | $ | (147 | ) | $ | (151 | ) | $ | (146 | ) | ||||
Net Loss | $ | (101 | ) | $ | (79 | ) | $ | (101 | ) | $ | (79 | ) | ||||
Weighted-Avg. Shares - Diluted | 207.9 | 231.9 | 207.9 | 231.9 | ||||||||||||
EPS3 | $ | (0.49 | ) | $ | (0.34 | ) | $ | (0.49 | ) | $ | (0.34 | ) | ||||
EBITDA4 | $ | (79 | ) | $ | (78 | ) | $ | (80 | ) | $ | (77 | ) |
Income Statement
- Total revenues decreased
$22.7 million to $451.9 million , primarily due to lower client volumes in the Assisted and DIY tax preparation businesses resulting from the delay in the overall tax season, coupled with the pricing impact of the early season promotions such as Free Federal 1040EZ and H&R Block More Zero. - Total operating expenses decreased
$17.7 million to $576.7 million . Compensation and benefits and marketing expenses declined as a result of prior year cost reduction efforts. The reductions were partially offset by third-party fees associated with the Refund Advance product. - Pretax loss increased
$4.1 million to $150.6 million . - Loss per share from continuing operations increased
$0.15 to $0.49 , due entirely to reductions in the company's effective tax rate and shares outstanding. The reduction in shares outstanding will be accretive on a full year basis, but negatively impacts those quarters with a seasonal net loss.
CFO Perspective
"We are starting to fully realize the benefits of last year's cost reduction efforts," said
Balance Sheet
- Mortgage loans and real estate owned were liquidated during the third fiscal quarter for cash proceeds of
$188.2 million , which approximated book value. - Seasonal line of credit borrowings, which are included in long-term debt, were
$1.1 billion as ofJanuary 31, 2017 .
Discontinued Operations
Sand Canyon Corporation's accrual for contingent losses related to representation and warranty claims decreased$21 million from the prior quarter to$5 million as a result of settlement payments to counterparties. The settlement payments were fully covered by prior accruals.
Share Repurchases and Dividends
- During the third quarter of fiscal 2017, the company repurchased and retired approximately 4.4 million shares at an aggregate price of
$100.0 million , or$22.83 per share bringing the total share repurchases for fiscal 2017 to approximately 14.0 million shares for$317.0 million . As of January 31, 2017, 207.2 million shares were outstanding.
- The company completed these share repurchases under a
$3.5 billion share repurchase program approved by the company’s board of directors inAugust 2015 , which runs throughJune 2019 . Under this program, the company has repurchased approximately 70 million shares of its common stock, or 25.5% of shares outstanding at the beginning of the program, for an aggregate purchase price of approximately$2.3 billion .
- As previously announced, a quarterly cash dividend of
$0.22 per share is payable onApril 3, 2017 to shareholders of record as ofMarch 14 , 2017.H&R Block has paid quarterly dividends consecutively since the company went public in 1962.
Conference Call
Discussion of the fiscal 2017 third quarter results, future outlook and a general business update will occur during the company’s previously announced fiscal third quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for
U.S./
Conference ID: 46102763
The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.
A replay of the call will be available beginning at
About
About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended
1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 Volume changes to prior year noted in this paragraph are based on accepted e-files on a day-to-day basis, which is consistent with
3 All per share amounts are based on fully diluted shares at the end of the corresponding period.
4 The company reports non-GAAP financial measures, including earnings before interest, tax, depreciation, and amortization (EBITDA) and adjusted financial performance, which it believes are a better indication of the company's core operations. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
CONSOLIDATED STATEMENTS OF OPERATIONS | (unaudited, in 000s - except per share amounts) |
|||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
2017 | 2016 | 2017 | 2016 | |||||||||||||
REVENUES: | ||||||||||||||||
Service revenues | $ | 361,397 | $ | 389,502 | $ | 592,721 | $ | 621,356 | ||||||||
Royalty, product and other revenues | 90,485 | 85,041 | 115,678 | 119,320 | ||||||||||||
451,882 | 474,543 | 708,399 | 740,676 | |||||||||||||
OPERATING EXPENSES: | ||||||||||||||||
Cost of revenues: | ||||||||||||||||
Compensation and benefits | 165,015 | 181,915 | 275,098 | 300,398 | ||||||||||||
Occupancy and equipment | 104,094 | 96,201 | 297,586 | 281,107 | ||||||||||||
Provision for bad debt | 28,348 | 35,734 | 29,634 | 38,921 | ||||||||||||
Depreciation and amortization | 29,828 | 28,795 | 87,206 | 84,237 | ||||||||||||
Other | 61,492 | 49,868 | 136,041 | 127,759 | ||||||||||||
388,777 | 392,513 | 825,565 | 832,422 | |||||||||||||
Selling, general and administrative: | ||||||||||||||||
Marketing and advertising | 84,101 | 93,708 | 103,663 | 115,204 | ||||||||||||
Compensation and benefits | 58,408 | 63,653 | 174,223 | 179,915 | ||||||||||||
Depreciation and amortization | 15,332 | 16,508 | 44,986 | 43,509 | ||||||||||||
Other selling, general and administrative | 30,056 | 28,003 | 77,500 | 97,283 | ||||||||||||
187,897 | 201,872 | 400,372 | 435,911 | |||||||||||||
Total operating expenses | 576,674 | 594,385 | 1,225,937 | 1,268,333 | ||||||||||||
Other income, net | (170 | ) | 3,055 | 4,978 | 13,993 | |||||||||||
Interest expense on borrowings | (25,940 | ) | (23,573 | ) | (70,026 | ) | (46,329 | ) | ||||||||
Other expenses, net | 304 | (6,140 | ) | (30 | ) | (11,335 | ) | |||||||||
Loss from continuing operations before income tax benefit | (150,598 | ) | (146,500 | ) | (582,616 | ) | (571,328 | ) | ||||||||
Income tax benefit | (49,386 | ) | (67,851 | ) | (216,963 | ) | (253,656 | ) | ||||||||
Net loss from continuing operations | (101,212 | ) | (78,649 | ) | (365,653 | ) | (317,672 | ) | ||||||||
Net loss from discontinued operations | (3,302 | ) | (3,080 | ) | (8,754 | ) | (8,723 | ) | ||||||||
NET LOSS | $ | (104,514 | ) | $ | (81,729 | ) | $ | (374,407 | ) | $ | (326,395 | ) | ||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||
Continuing operations | $ | (0.49 | ) | $ | (0.34 | ) | $ | (1.71 | ) | $ | (1.23 | ) | ||||
Discontinued operations | (0.01 | ) | (0.01 | ) | (0.04 | ) | (0.04 | ) | ||||||||
Consolidated | $ | (0.50 | ) | $ | (0.35 | ) | $ | (1.75 | ) | $ | (1.27 | ) | ||||
WEIGHTED AVERAGE BASIC AND DILUTED SHARES | 207,862 | 231,904 | 214,627 | 257,979 | ||||||||||||
CONSOLIDATED BALANCE SHEETS | (unaudited, in 000s - except per share data) | |||||||||||
As of | January 31, 2017 | January 31, 2016 | April 30, 2016 | |||||||||
ASSETS | ||||||||||||
Cash and cash equivalents | $ | 221,172 | $ | 189,511 | $ | 896,801 | ||||||
Cash and cash equivalents — restricted | 70,166 | 69,649 | 104,110 | |||||||||
Receivables, net | 787,865 | 829,774 | 153,116 | |||||||||
Income taxes receivable | 38,032 | 29,411 | — | |||||||||
Prepaid expenses and other current assets | 85,599 | 100,504 | 66,574 | |||||||||
Total current assets | 1,202,834 | 1,218,849 | 1,220,601 | |||||||||
Mortgage loans held for investment, net | — | 212,106 | 202,385 | |||||||||
Property and equipment, net | 282,358 | 290,202 | 293,565 | |||||||||
Intangible assets, net | 434,720 | 473,732 | 433,885 | |||||||||
Goodwill | 483,320 | 443,418 | 470,757 | |||||||||
Deferred tax assets and income taxes receivable | 71,639 | 113,887 | 120,123 | |||||||||
Other noncurrent assets | 102,760 | 110,742 | 105,909 | |||||||||
Total assets | $ | 2,577,631 | $ | 2,862,936 | $ | 2,847,225 | ||||||
LIABILITIES AND STOCKHOLDERS’ EQUITY | ||||||||||||
LIABILITIES: | ||||||||||||
Accounts payable and accrued expenses | $ | 239,085 | $ | 205,981 | $ | 259,586 | ||||||
Accrued salaries, wages and payroll taxes | 123,457 | 123,289 | 161,786 | |||||||||
Accrued income taxes and reserves for uncertain tax positions | 7,537 | 8,099 | 373,754 | |||||||||
Current portion of long-term debt | 942 | 817 | 826 | |||||||||
Deferred revenue and other current liabilities | 183,616 | 250,846 | 243,653 | |||||||||
Total current liabilities | 554,637 | 589,032 | 1,039,605 | |||||||||
Long-term debt and line of credit borrowings | 2,592,622 | 2,615,823 | 1,491,375 | |||||||||
Deferred tax liabilities and reserves for uncertain tax positions | 109,557 | 88,377 | 132,960 | |||||||||
Deferred revenue and other noncurrent liabilities | 121,631 | 106,438 | 160,182 | |||||||||
Total liabilities | 3,378,447 | 3,399,670 | 2,824,122 | |||||||||
COMMITMENTS AND CONTINGENCIES | ||||||||||||
STOCKHOLDERS’ EQUITY: | ||||||||||||
Common stock, no par, stated value $.01 per share | 2,462 | 2,641 | 2,602 | |||||||||
Additional paid-in capital | 752,748 | 758,491 | 758,230 | |||||||||
Accumulated other comprehensive loss | (15,363 | ) | (20,849 | ) | (11,233 | ) | ||||||
Retained earnings (deficit) | (785,823 | ) | (510,000 | ) | 40,347 | |||||||
Less treasury shares, at cost | (754,840 | ) | (767,017 | ) | (766,843 | ) | ||||||
Total stockholders’ equity (deficiency) | (800,816 | ) | (536,734 | ) | 23,103 | |||||||
Total liabilities and stockholders’ equity | $ | 2,577,631 | $ | 2,862,936 | $ | 2,847,225 | ||||||
Note: Effective
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS | (unaudited, in 000s) | |||||||
Nine months ended January 31, | 2017 | 2016 | ||||||
CASH FLOWS FROM OPERATING ACTIVITIES: | ||||||||
Net loss | $ | (374,407 | ) | $ | (326,395 | ) | ||
Adjustments to reconcile net loss to net cash used in operating activities: | ||||||||
Depreciation and amortization | 132,192 | 127,746 | ||||||
Provision for bad debt | 29,634 | 38,921 | ||||||
Deferred taxes | 6,128 | 52,032 | ||||||
Stock-based compensation | 16,945 | 21,106 | ||||||
Changes in assets and liabilities, net of acquisitions: | ||||||||
Cash and cash equivalents — restricted | 33,942 | 22,264 | ||||||
Receivables | (646,290 | ) | (685,961 | ) | ||||
Prepaid expenses and other current assets | (23,208 | ) | (30,281 | ) | ||||
Other noncurrent assets | 7,575 | 13,008 | ||||||
Accounts payable and accrued expenses | (33,560 | ) | (32,238 | ) | ||||
Accrued salaries, wages and payroll taxes | (37,978 | ) | (20,544 | ) | ||||
Deferred revenue and other current liabilities | (44,243 | ) | (72,363 | ) | ||||
Income tax receivables, accrued income taxes and income tax reserves | (378,987 | ) | (461,288 | ) | ||||
Deferred revenue and other noncurrent liabilities | (57,216 | ) | (51,734 | ) | ||||
Other, net | (6,444 | ) | (21,222 | ) | ||||
Net cash used in operating activities | (1,375,917 | ) | (1,426,949 | ) | ||||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||
Sales, maturities of and payments received on available-for-sale securities | 144 | 436,380 | ||||||
Principal payments and sales of mortgage loans and real estate owned, net | 207,174 | 28,004 | ||||||
Capital expenditures | (73,924 | ) | (66,418 | ) | ||||
Payments made for business acquisitions, net of cash acquired | (52,825 | ) | (85,329 | ) | ||||
Franchise loans funded | (31,788 | ) | (21,377 | ) | ||||
Payments received on franchise loans | 20,816 | 22,234 | ||||||
Other, net | (4,855 | ) | 547 | |||||
Net cash provided by investing activities | 64,742 | 314,041 | ||||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||
Repayments of line of credit borrowings | (445,000 | ) | (225,000 | ) | ||||
Proceeds from line of credit borrowings | 1,545,000 | 1,350,000 | ||||||
Proceeds from issuance of long-term debt | — | 996,831 | ||||||
Customer banking deposits, net | — | (326,705 | ) | |||||
Transfer of HRB Bank deposits | — | (419,028 | ) | |||||
Dividends paid | (141,537 | ) | (157,530 | ) | ||||
Repurchase of common stock, including shares surrendered | (322,782 | ) | (1,888,595 | ) | ||||
Proceeds from exercise of stock options | 2,403 | 25,803 | ||||||
Other, net | 373 | (43,972 | ) | |||||
Net cash provided by (used in) financing activities | 638,457 | (688,196 | ) | |||||
Effects of exchange rate changes on cash | (2,911 | ) | (16,575 | ) | ||||
Net decrease in cash and cash equivalents | (675,629 | ) | (1,817,679 | ) | ||||
Cash and cash equivalents at beginning of the period | 896,801 | 2,007,190 | ||||||
Cash and cash equivalents at end of the period | $ | 221,172 | $ | 189,511 | ||||
SUPPLEMENTARY CASH FLOW DATA: | ||||||||
Income taxes paid, net of refunds received | $ | 158,656 | $ | 157,691 | ||||
Interest paid on borrowings | 59,809 | 32,772 | ||||||
Accrued additions to property and equipment | 5,959 | 4,385 | ||||||
Accrued purchase of common stock | — | 21,167 | ||||||
FINANCIAL RESULTS | (unaudited, in 000s - except per share amounts) | |||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
2017 | 2016 | 2017 | 2016 | |||||||||||||
Revenues: | ||||||||||||||||
U.S. assisted tax preparation fees | $ | 245,262 | $ | 268,775 | $ | 306,030 | $ | 332,463 | ||||||||
U.S. royalties | 43,254 | 39,543 | 56,607 | 52,949 | ||||||||||||
U.S. DIY tax preparation fees | 30,745 | 39,251 | 36,748 | 45,899 | ||||||||||||
International revenues | 10,914 | 9,819 | 93,328 | 90,484 | ||||||||||||
Revenues from Refund Transfers | 47,323 | 49,289 | 51,314 | 52,281 | ||||||||||||
Revenues from Emerald Card® | 14,100 | 13,356 | 35,809 | 38,853 | ||||||||||||
Revenues from Peace of Mind® Extended Service Plan | 18,135 | 15,736 | 67,855 | 62,764 | ||||||||||||
Interest and fee income on Emerald Advance | 30,060 | 31,603 | 31,519 | 32,334 | ||||||||||||
Other | 12,089 | 7,171 | 29,189 | 32,649 | ||||||||||||
451,882 | 474,543 | 708,399 | 740,676 | |||||||||||||
Compensation and benefits: | ||||||||||||||||
Field wages | 142,084 | 154,098 | 237,223 | 253,561 | ||||||||||||
Other wages | 45,172 | 48,786 | 129,479 | 136,782 | ||||||||||||
Benefits and other compensation | 36,167 | 42,684 | 82,619 | 89,970 | ||||||||||||
223,423 | 245,568 | 449,321 | 480,313 | |||||||||||||
Occupancy and equipment | 103,867 | 96,157 | 297,275 | 280,953 | ||||||||||||
Marketing and advertising | 84,101 | 93,708 | 103,663 | 115,204 | ||||||||||||
Depreciation and amortization | 45,160 | 45,303 | 132,192 | 127,746 | ||||||||||||
Bad debt | 28,348 | 35,734 | 29,634 | 38,921 | ||||||||||||
Supplies | 4,453 | 6,219 | 11,467 | 13,346 | ||||||||||||
Other | 87,322 | 71,696 | 202,385 | 211,850 | ||||||||||||
Total operating expenses | 576,674 | 594,385 | 1,225,937 | 1,268,333 | ||||||||||||
Other income, net | (170 | ) | 3,055 | 4,978 | 13,993 | |||||||||||
Interest expense on borrowings | (25,940 | ) | (23,573 | ) | (70,026 | ) | (46,329 | ) | ||||||||
Other expenses, net | 304 | (6,140 | ) | (30 | ) | (11,335 | ) | |||||||||
Pretax loss | (150,598 | ) | (146,500 | ) | (582,616 | ) | (571,328 | ) | ||||||||
Income tax benefit | (49,386 | ) | (67,851 | ) | (216,963 | ) | (253,656 | ) | ||||||||
Net loss from continuing operations | (101,212 | ) | (78,649 | ) | (365,653 | ) | (317,672 | ) | ||||||||
Net loss from discontinued operations | (3,302 | ) | (3,080 | ) | (8,754 | ) | (8,723 | ) | ||||||||
Net loss | $ | (104,514 | ) | $ | (81,729 | ) | $ | (374,407 | ) | $ | (326,395 | ) | ||||
Basic and diluted loss per share: | ||||||||||||||||
Continuing operations | $ | (0.49 | ) | $ | (0.34 | ) | $ | (1.71 | ) | $ | (1.23 | ) | ||||
Discontinued operations | (0.01 | ) | (0.01 | ) | (0.04 | ) | (0.04 | ) | ||||||||
Consolidated | $ | (0.50 | ) | $ | (0.35 | ) | $ | (1.75 | ) | $ | (1.27 | ) | ||||
Weighted average basic and diluted shares | 207,862 | 231,904 | 214,627 | 257,979 | ||||||||||||
EBITDA from continuing operations (1) | $ | (79,498 | ) | $ | (77,626 | ) | $ | (380,398 | ) | $ | (397,075 | ) | ||||
EBITDA from continuing operations - adjusted (1) | (79,853 | ) | (77,495 | ) | (380,518 | ) | (383,601 | ) | ||||||||
(1) See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.
U.S. TAX OPERATING DATA | ||||||||||||||||||||||
Fiscal Year-to-Date | Fiscal Year-to-Date | |||||||||||||||||||||
January 31, | February 28, | |||||||||||||||||||||
2017 | 2016 | % Change | 2017 | 2016 | % Change | |||||||||||||||||
Tax Returns Prepared: (in 000s) (1) (2) | ||||||||||||||||||||||
Company-Owned Operations | 1,349 | 1,473 | (8.4 | )% | 4,245 | 4,401 | (3.5 | )% | ||||||||||||||
Franchise Operations | 731 | 756 | (3.3 | )% | 2,165 | 2,231 | (3.0 | )% | ||||||||||||||
Total H&R Block Assisted | 2,080 | 2,229 | (6.7 | )% | 6,410 | 6,632 | (3.3 | )% | ||||||||||||||
Desktop | 155 | 189 | (18.0 | )% | 750 | 825 | (9.1 | )% | ||||||||||||||
Online | 1,056 | 1,075 | (1.8 | )% | 2,887 | 2,801 | 3.1 | % | ||||||||||||||
Total H&R Block DIY Tax Software | 1,211 | 1,264 | (4.2 | )% | 3,637 | 3,626 | 0.3 | % | ||||||||||||||
Free File Alliance | 96 | 127 | (24.4 | )% | 298 | 377 | (21.0 | )% | ||||||||||||||
Total H&R Block U.S. Returns | 3,387 | 3,620 | (6.4 | )% | 10,345 | 10,635 | (2.7 | )% | ||||||||||||||
Net Average Charge: (3) | ||||||||||||||||||||||
Company-Owned Operations | $ | 226.96 | $ | 233.14 | (2.7 | )% | $ | 217.68 | $ | 225.29 | (3.4 | )% | ||||||||||
Franchise Operations (4) | 219.26 | 213.24 | 2.8 | % | 202.39 | 198.82 | 1.8 | % | ||||||||||||||
DIY Tax Software | 30.35 | 36.31 | (16.4 | )% | 26.79 | 32.45 | (17.4 | )% | ||||||||||||||
(1) An assisted tax return is defined as a current or prior year individual tax return that has been accepted and paid for by the client. Also included are business returns, which account for less than 1% of assisted tax returns through
(2) Amounts have been reclassified between company-owned and franchise for offices which were refranchised or repurchased by the company during the year.
(3) Net average charge is calculated as total revenue divided by total returns. For DIY Tax Software, net average charge excludes
(4) Net average charge related to H&R Block Franchise Operations represents tax preparation fee revenues collected by
NON-GAAP FINANCIAL MEASURES | ||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
EBITDA | 2017 | 2016 | 2017 | 2016 | ||||||||||||
Net loss - as reported | $ | (104,514 | ) | $ | (81,729 | ) | $ | (374,407 | ) | $ | (326,395 | ) | ||||
Discontinued operations, net | 3,302 | 3,080 | 8,754 | 8,723 | ||||||||||||
Net loss from continuing operations - as reported | (101,212 | ) | (78,649 | ) | (365,653 | ) | (317,672 | ) | ||||||||
Add back : | ||||||||||||||||
Income taxes of continuing operations | (49,386 | ) | (67,851 | ) | (216,963 | ) | (253,656 | ) | ||||||||
Interest expense of continuing operations | 25,940 | 23,571 | 70,026 | 46,507 | ||||||||||||
Depreciation and amortization of continuing operations | 45,160 | 45,303 | 132,192 | 127,746 | ||||||||||||
21,714 | 1,023 | (14,745 | ) | (79,403 | ) | |||||||||||
EBITDA from continuing operations | $ | (79,498 | ) | $ | (77,626 | ) | $ | (380,398 | ) | $ | (397,075 | ) | ||||
Three months ended January 31, | 2017 | |||||||||||||||
Pretax loss | Net loss | EBITDA | ||||||||||||||
From continuing operations | $ | (150,598 | ) | $ | (101,212 | ) | $ | (79,498 | ) | |||||||
Adjustments (pretax): | ||||||||||||||||
Loss contingencies - litigation | (355 | ) | (355 | ) | (355 | ) | ||||||||||
Tax effect of adjustments | — | 128 | — | |||||||||||||
(355 | ) | (227 | ) | (355 | ) | |||||||||||
As adjusted - from continuing operations | $ | (150,953 | ) | $ | (101,439 | ) | $ | (79,853 | ) | |||||||
EPS - as reported | $ | (0.49 | ) | |||||||||||||
Impact of adjustments | — | |||||||||||||||
EPS - adjusted | $ | (0.49 | ) | |||||||||||||
Three months ended January 31, | 2016 | |||||||||||||||
Pretax loss | Net loss | EBITDA | ||||||||||||||
From continuing operations | $ | (146,500 | ) | $ | (78,649 | ) | $ | (77,626 | ) | |||||||
Adjustments (pretax): | ||||||||||||||||
Loss contingencies - litigation | 328 | 328 | 328 | |||||||||||||
Costs related to HRB Bank and recapitalization transactions | (96 | ) | (96 | ) | (96 | ) | ||||||||||
Gain on sales of tax offices/businesses | (101 | ) | (101 | ) | (101 | ) | ||||||||||
Tax effect of adjustments | — | (129 | ) | — | ||||||||||||
131 | 2 | 131 | ||||||||||||||
As adjusted - from continuing operations | $ | (146,369 | ) | $ | (78,647 | ) | $ | (77,495 | ) | |||||||
EPS - as reported | $ | (0.34 | ) | |||||||||||||
Impact of adjustments | — | |||||||||||||||
EPS - adjusted | $ | (0.34 | ) |
Nine months ended January 31, | 2017 | |||||||||||||||
Pretax loss | Net loss | EBITDA | ||||||||||||||
From continuing operations | $ | (582,616 | ) | $ | (365,653 | ) | $ | (380,398 | ) | |||||||
Adjustments (pretax): | ||||||||||||||||
Loss contingencies - litigation | (120 | ) | (120 | ) | (120 | ) | ||||||||||
Tax effect of adjustments | — | 43 | — | |||||||||||||
(120 | ) | (77 | ) | (120 | ) | |||||||||||
As adjusted - from continuing operations | $ | (582,736 | ) | $ | (365,730 | ) | $ | (380,518 | ) | |||||||
EPS - as reported | $ | (1.71 | ) | |||||||||||||
Impact of adjustments | — | |||||||||||||||
EPS - adjusted | $ | (1.71 | ) | |||||||||||||
Nine months ended January 31, | 2016 | |||||||||||||||
Pretax loss | Net loss | EBITDA | ||||||||||||||
From continuing operations | $ | (571,328 | ) | $ | (317,672 | ) | $ | (397,075 | ) | |||||||
Adjustments (pretax): | ||||||||||||||||
Loss contingencies - litigation | 1,017 | 1,017 | 1,017 | |||||||||||||
Costs related to HRB Bank and recapitalization transactions | 20,722 | 20,722 | 20,722 | |||||||||||||
Gains on AFS securities | (8,138 | ) | (8,138 | ) | (8,138 | ) | ||||||||||
Gain on sales of tax offices/businesses | (127 | ) | (127 | ) | (127 | ) | ||||||||||
Tax effect of adjustments | — | (5,129 | ) | — | ||||||||||||
13,474 | 8,345 | 13,474 | ||||||||||||||
As adjusted - from continuing operations | $ | (557,854 | ) | $ | (309,327 | ) | $ | (383,601 | ) | |||||||
EPS - as reported | $ | (1.23 | ) | |||||||||||||
Impact of adjustments | 0.03 | |||||||||||||||
EPS - adjusted | $ | (1.20 | ) | |||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
Supplemental Information | 2017 | 2016 | 2017 | 2016 | ||||||||||||
Stock-based compensation expense: | ||||||||||||||||
Pretax | $ | 4,473 | $ | 7,230 | $ | 16,945 | $ | 21,106 | ||||||||
After-tax | 2,948 | 4,396 | 10,894 | 13,073 | ||||||||||||
Amortization of intangible assets: | ||||||||||||||||
Pretax | $ | 19,287 | $ | 20,153 | $ | 57,324 | $ | 54,632 | ||||||||
After-tax | 12,621 | 12,279 | 36,854 | 33,839 | ||||||||||||
NON-GAAP FINANCIAL INFORMATION
The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
- We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
- We exclude material non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
- We exclude material severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
- We exclude the material gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
- We exclude the gains and losses on extinguishment of debt.
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including EBITDA from continuing operations and adjusted EBITDA from continuing operations, adjusted pretax and net income of continuing operations, and adjusted diluted earnings per share from continuing operations. Adjusted EBITDA from continuing operations, adjusted pretax and net income from continuing operations, and adjusted diluted earnings per share from continuing operations eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.
For Further Information Investor Relations: Colby Brown, (816) 854-4559, colby.brown@hrblock.com Media Relations: Gene King, (816) 854-4672, gene.king@hrblock.com