H&R Block Reports First Quarter Financial Results; Company Affirms Full-Year Earnings Guidance of $4 to $4.25 Per Share

Aug 24, 2004

KANSAS CITY, Mo.--(BUSINESS WIRE)--Aug. 24, 2004--H&R Block Inc. (NYSE: HRB) today reported a $44.1 million net loss for its first quarter, compared with earnings of $5.2 million last year. Revenues totaled $482.7 million, a 2.6 percent decline from last year. The company reported a loss of 26 cents per diluted share, compared to 3 cents of earnings last year.

The decline in earnings was primarily due to decreased mortgage segment income and additional off-season costs associated with expanding the company's tax business.

"The first quarter loss is in line with our internal expectations, and consistent with our annual earnings guidance range of $4 to $4.25 per share," said H&R Block Chairman and Chief Executive Officer Mark A. Ernst. "This quarter we also repurchased 7.5 million shares in accordance with our objective to return excess capital to shareholders.

"In our mortgage unit, loan production increased more than 28 percent for the quarter, while margins declined because of the increase in market interest rates. We expected margin compression in the first two quarters of our fiscal year, with improved earnings performance in the second half of the year after adjusting to the higher rate environment. Our mortgage business is on track to meet our expectations for the year," Ernst said.

In its first quarter, H&R Block acquired 7.5 million shares of its common stock at an aggregate cost of $347.4 million, or an average price of $46.56 per share. Over the past year, the number of H&R Block shares outstanding has declined 6.8 percent to 166.2 million shares outstanding.

The first quarter results include $4.6 million in stock-based compensation expense, compared with $1 million last year. H&R Block began to expense the costs of all stock-based compensation at the beginning of fiscal year 2004.

The prior-year results include a change in accounting principle related to the adoption of Emerging Issues Task Force No. 00-21 (EITF 00-21) as of May 1, 2003. This change reduced last year's first quarter net income by $6.4 million, or 3 cents per diluted share.

Tax Services

Beginning with the first quarter of fiscal year 2005, the company has aggregated its U.S. and International tax services into one segment.

Tax services revenues increased 9.7 percent to $50.4 million. The segment reported a pretax loss of $113 million, which was 13.5 percent higher than the pretax loss of $99.6 million in the first quarter of fiscal 2004. Results were negatively affected by an additional $9 million in off-season losses related to former major franchise territories acquired during the second quarter of fiscal year 2004.

"We're on pace to open 500 to 600 new offices in under-penetrated areas where we see growth opportunities. We also expect to add 400 more Wal-Mart locations," Ernst said. "We are confident in the value that clients receive from H&R Block and are working to make our services even more accessible."

Mortgage Services

Mortgage services, which include Option One Mortgage Corp. and H&R Block Mortgage Corp., reported first quarter pretax income of $93.5 million, a 42.9 percent decrease, compared with $163.8 million in the first quarter last year.

First quarter revenues declined 8.4 percent to $268.1 million, from $292.6 million the prior year.

The mortgage segment's total gains on sales were $137.5 million for the first quarter, a 24.6 percent decline compared with $182.3 million in the prior year's first quarter.

Loan production increased to a record $6.8 billion for the quarter, a 28.4 percent increase over the previous year's quarter. An increase in the number of loan applications, improvements in the company's closing ratio, and an increase in the average loan size all contributed to this growth.

Included within these results, H&R Block Mortgage Corp., H&R Block's retail mortgage subsidiary, reported a 7.8 percent decline in originations. About 48 percent of H&R Block Mortgage's loans were made to retail clients of other H&R Block businesses.

"I'm confident in the actions we have taken to position the business for success in this changing rate environment. We are increasing our distribution capability and improving our ability to serve clients and sustain our competitive position as a service leader. We believe these investments, along with reduced interest rate volatility, will result in another year of strong mortgage financial results," Ernst said.

The segment's residual interests continued to perform better than expected, primarily due to better than modeled credit losses. Consequently, the company realized a net write-up to residual balances of $53.5 million during the first quarter of fiscal year 2005, which was recorded as other comprehensive income, net of deferred taxes. The company did not realize any gains from the sale of residual assets in the quarter.

Business Services

Business services reported a first quarter pretax loss of $10.1 million, compared with a pretax loss of $6.7 million in the same quarter last year. The segment reported revenues of $109.1 million, an increase of 10.8 percent.

A significant backlog in the capital markets business at the end of fiscal year 2003 increased first quarter revenues and profitability last year, which affected the year to year comparison with the first quarter of 2005.

"Our core accounting and tax services enjoyed a strong off-season quarter. It's encouraging that most of our increased revenue is the result of our strategic growth initiatives, including the development and implementation of a marketing and sales infrastructure. We're well-positioned to capitalize on the opportunity this market offers," Ernst said.

Investment Services

Investment services reported a first quarter pretax loss of $18.3 million, an increased loss of $4.5 million compared with last year's $13.8 million loss.

Investment services reported first quarter revenues of $53.6 million, a 6 percent decrease from the same quarter last year.

"We're disappointed with investment services' first quarter results, which are consistent with the weak investment climate affecting the entire industry. However, I'm confident that our business has been positioned in a way that will allow us to grow in support of the investment needs of our clients," Ernst said.

Other

The company will host a conference call for analysts and institutional investors at 5 p.m. EDT (4 p.m. CDT) Aug. 24. Ernst and Jeff Yabuki, executive vice president and chief operating officer, will discuss the quarterly results and future expectations, as well as respond to analysts' questions. To access the call, please dial the number approximately five to 10 minutes prior to the scheduled starting time:

U.S./Canada 888-425-2715

International 706-679-8257

The call will be webcast in a listen-only format for the media and public. The link to the webcast can be obtained at www.hrblock.com. Supplemental slides will be available in connection with the webcast, or can be accessed directly on H&R Block's Investor Relations website at www.hrblock.com/about/investor following market close.

A replay of the call will be available beginning at 6 p.m. EDT Aug. 24 until 12 a.m. EDT Sept. 7 by dialing 800-642-1687 (U.S./Canada) or 706-645-9291 (International). The replay access code is 8632498. A replay of the webcast will also be available on the company's website at www.hrblock.com through Oct. 31.

Except for historical information contained herein, the matters set forth in this press release are forward-looking statements based upon current information and expectations. Such statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that could cause actual results to differ materially from what is expressed, implied or forecast in such forward-looking statements. Such differences could be caused by a number of factors, including, but not limited to: the uncertainty that the company will achieve or exceed its revenue, earnings, and earnings per share growth goals or expectations for fiscal year 2005; the uncertainty of the company's ability to purchase shares of its common stock pursuant to the board's authorization; the uncertainty of the effect of any share repurchases upon the company and its shareholders; changes in interest rates; changes in economic, political or regulatory environments; changes in competition; litigation involving the company and its subsidiaries; and risks described from time to time in reports and registration statements filed by H&R Block Inc. and its subsidiaries with the Securities and Exchange Commission. Readers should take these factors into account in evaluating such forward-looking statements.

About H&R Block

H&R Block Inc. (www.hrblock.com) is a diversified company with subsidiaries that deliver tax services and financial advice, investment and mortgage services, and business accounting and consulting services. H&R Block empowers clients to make tax and financial decisions by providing a unique combination of tax services, financial information and advice, and related products and services. The company's mission is to help clients achieve their tax and financial objectives by serving as their tax and financial partner.

As the world's largest tax services company, in 2004 H&R Block served more than 21 million clients in the U.S. and 12 countries. H&R Block Financial Advisors Inc. offers investment services and securities products. With approximately 1,000 financial advisors serving clients at approximately 360 branch offices, H&R Block Financial Advisors Inc. is a member NYSE, SIPC, a registered broker-dealer and investment advisor. H&R Block Inc. is not a registered broker-dealer and is not a registered investment advisor. H&R Block Mortgage Corp. offers a full range of retail mortgage services. Option One Mortgage Corp. provides mortgage services and offers wholesale mortgages through large financial institutions and a network of 24,000 independent mortgage brokers. RSM McGladrey Business Services Inc. and its subsidiaries serve mid-sized businesses and their owners with tax, accounting and business consulting services, as well as personal wealth management services.

H&R BLOCK, INC.
KEY OPERATING RESULTS
Unaudited, amounts in thousands, except per share data

                                          Three months ended July 31,
----------------------------------------------------------------------
                                               2004          2003
----------------------------------------------------------------------

Revenues                                       $482,711      $495,384
                                         -----------------------------

Income (loss) before taxes                      (72,564)       18,829

Net income (loss) before change in
 accounting principle                           (44,083)       11,519

Cumulative effect of change in accounting
 principle, net of taxes                              -        (6,359)

Net income (loss)                              $(44,083)       $5,160
                                         =============================


Basic earnings (loss) per share:

  Before change in accounting principle          $(0.26)        $0.06

  Net income (loss)                              $(0.26)        $0.03
                                         =============================

  Basic shares outstanding                      168,635       179,445

Diluted earnings (loss) per share:

  Before change in accounting principle          $(0.26)        $0.06

  Net income (loss)                              $(0.26)        $0.03
                                         =============================

  Diluted shares outstanding                    168,635       182,921

----------------------------------------------------------------------
SEGMENT FINANCIAL RESULTS
                                    Three months ended July 31,
----------------------------------------------------------------------
                                   Revenues          Income (loss)
                              ----------------------------------------
                                2004      2003      2004       2003
----------------------------------------------------------------------

Tax Services                   $50,447   $45,981  $(112,989) $(99,580)
Mortgage Services              268,133   292,589     93,540   163,829
Business Services              109,102    98,499    (10,071)   (6,679)
Investment Services             53,581    56,987    (18,271)  (13,757)
Corporate                        1,448     1,328    (24,773)  (24,984)
                              ------------------- --------------------
                              $482,711  $495,384    (72,564)   18,829
                              ===================
Income taxes (benefit)                              (28,481)    7,310
                                                  --------------------
Net income (loss) before change in accounting
 principle                                          (44,083)   11,519
Cumulative effect of change in accounting
 principle, net of taxes                                  -    (6,359)
                                                  --------------------
Net income (loss)                                  $(44,083)   $5,160
                                                  ====================

----------------------------------------------------------------------

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
------------------------------------------------------------
    We adopted Emerging Issues Task Force Issue No. 00-21, 'Revenue
Arrangements with Multiple Deliverables' (EITF 00-21) as of May 1,
2003. As a result of the adoption of EITF 00-21, we recorded the
cumulative effect of a change in accounting principle of $6.4 million,
net of tax benefit of $4.0 million.

    Basic earnings per share is based on the weighted average number
of shares outstanding. The dilutive effect of potential common shares
is included in diluted earnings per share except in those periods with
a loss.

    Certain reclassifications have been made to prior year amounts to
conform to the current period presentation. These reclassifications
had no effect on the results of operations or stockholders' equity as
previously reported.

    In the first quarter of fiscal year 2005, we redefined our
reportable segments. The previously reported International Tax
Operations and U.S. Tax Operations segments will now be reported as
the Tax Services segment.

H&R BLOCK, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
Amounts in thousands, except share data


                                                July 31,    April 30,
                                                  2004        2004
                                               ----------- -----------
                    ASSETS
Current assets:
  Cash and cash equivalents                      $317,100  $1,071,676
  Cash and cash equivalents - restricted          509,782     545,428
  Receivables from customers, brokers, dealers
   and clearing organizations, net                626,215     625,076
  Receivables, net                                361,199     347,910
  Prepaid expenses and other current assets       390,925     371,209
                                               ----------- -----------
    Total current assets                        2,205,221   2,961,299
                                               ----------- -----------


  Residual interests in securitizations -
   available-for-sale                             233,282     210,973
  Beneficial interest in Trusts - trading         136,283     137,757
  Mortgage servicing rights                       123,980     113,821
  Property and equipment, net                     272,111     279,220
  Intangible assets, net                          312,506     325,829
  Goodwill, net                                   960,275     959,418
  Other assets                                    371,104     391,709
                                               ----------- -----------
Total assets                                   $4,614,762  $5,380,026
                                               =========== ===========

     LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Commercial paper                               $104,864          $-
  Current portion of long-term debt               275,970     275,669
  Accounts payable to customers, brokers and
   dealers                                      1,022,542   1,065,793
  Accounts payable, accrued expenses and other    401,004     456,167
  Accrued salaries, wages and payroll taxes       108,514     268,747
  Accrued income taxes                            238,232     405,667
                                               ----------- -----------
    Total current liabilities                   2,151,126   2,472,043
                                               ----------- -----------

Long-term debt                                    546,196     545,811
Other noncurrent liabilities                      402,334     465,163
                                               ----------- -----------
      Total liabilities                         3,099,656   3,483,017
                                               ----------- -----------

Stockholders' equity:
  Common stock, no par, stated value $.01 per
   share                                            2,179       2,179
  Additional paid-in capital                      543,897     545,065
  Accumulated other comprehensive income           81,466      57,953
  Retained earnings                             2,703,649   2,781,368
  Less cost of 51,708,328 and 44,849,128
   shares of common stock in treasury          (1,816,085) (1,489,556)
                                               ----------- -----------
      Total stockholders' equity                1,515,106   1,897,009
                                               ----------- -----------
Total liabilities and stockholders' equity     $4,614,762  $5,380,026
                                               =========== ===========
H&R BLOCK, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
Unaudited, amounts in thousands

                                                  Three months ended
                                                        July 31,
                                                  --------------------
                                                     2004       2003
                                                  ---------- ---------
Cash flows from operating activities:
Net income (loss)                                  $(44,083)   $5,160
Adjustments to reconcile net income (loss) to net
 cash used in operating activities:
   Depreciation and amortization                     37,137    35,930
   Accretion of residual interests in
    securitizations                                 (25,663)  (34,063)
   Impairment of residual interests in
    securitizations                                   3,435    10,743
   Additions to trading securities - residual
    interests in securitizations                          -  (145,522)
   Proceeds from net interest margin transactions         -   145,522
   Additions to mortgage servicing rights           (28,493)  (24,482)
   Amortization of mortgage servicing rights         18,334    17,691
   Net change in beneficial interest in Trusts        1,474    28,476
   Other net changes in working capital, net of
    acquisitions                                   (476,205) (147,319)
                                                  ---------- ---------
   Net cash used in operating activities           (514,064) (107,864)
                                                  ---------- ---------

Cash flows from investing activities:
Cash received from residual interests in
 securitizations                                     38,826    27,502
Purchases of property and equipment, net            (22,913)  (12,749)
Payments made for business acquisitions, net of
 cash acquired                                         (806)   (9,126)
Other, net                                            8,300     5,303
                                                  ---------- ---------
   Net cash provided by investing activities         23,407    10,930
                                                  ---------- ---------

Cash flows from financing activities:
Repayments of commercial paper                     (314,836)        -
Proceeds from issuance of commercial paper          419,700         -
Dividends paid                                      (33,636)  (32,362)
Acquisition of treasury shares                     (345,347)  (83,633)
Other, net                                           10,200    12,255
                                                  ---------- ---------
   Net cash used in financing activities           (263,919) (103,740)
                                                  ---------- ---------

Net decrease in cash and cash equivalents          (754,576) (200,674)
Cash and cash equivalents at beginning of the
 period                                           1,071,676   875,353
                                                  ---------- ---------
Cash and cash equivalents at end of the period     $317,100  $674,679
                                                  ========== =========

Supplementary cash flow data:
Income taxes paid                                  $183,383   $73,122
Interest paid                                        12,545    16,788
H&R BLOCK, INC.
CONDENSED CONSOLIDATED INCOME STATEMENTS
Unaudited, amounts in thousands, except per share data


                                                   Three Months Ended
                                                         July 31,
                                                   -------------------
                                                     2004      2003
                                                   --------- ---------
Revenues:
   Service revenues                                $239,757  $214,958
   Gains on sales of mortgage assets, net           137,470   182,333
   Interest income                                   81,327    70,952
   Other                                             24,157    27,141
                                                   --------- ---------
                                                    482,711   495,384
                                                   --------- ---------

Operating expenses:
   Cost of services                                 271,439   238,565
   Interest                                          19,090    23,197
   Selling, general and administrative              266,754   216,488
                                                   --------- ---------
                                                    557,283   478,250
                                                   --------- ---------

Operating income (loss)                             (74,572)   17,134
Other income, net                                     2,008     1,695
                                                   --------- ---------

Income (loss) before taxes                          (72,564)   18,829
Income taxes (benefit)                              (28,481)    7,310
                                                   --------- ---------

Net income (loss) before cumulative effect of
   change in accounting principle                   (44,083)   11,519
Cumulative effect of change in accounting principle
   for multiple deliverable revenue arrangements,
   less income tax benefit of $4,031                      -    (6,359)
                                                   --------- ---------

Net income (loss)                                  $(44,083)   $5,160
                                                   ========= =========

Basic earnings (loss) per share:
   Before change in accounting principle             $(0.26)    $0.06
   Cumulative effect of change in accounting              -     (0.03)
                                                   --------- ---------
   Net income (loss)                                 $(0.26)    $0.03
                                                   ========= =========

   Basic shares outstanding                         168,635   179,445

Diluted earnings (loss) per share:
   Before change in accounting principle             $(0.26)    $0.06
   Cumulative effect of change in accounting              -     (0.03)
                                                   --------- ---------
   Net income (loss)                                 $(0.26)    $0.03
                                                   ========= =========

   Diluted shares outstanding                       168,635   182,921
H&R BLOCK, INC.
SELECTED OPERATING DATA
Unaudited

----------------------------------------------------------------------

Option One Mortgage
 Corporation                           Three months ended
                          --------------------------------------------
                           7/31/2004   7/31/2003  % change  4/30/2004
----------------------------------------------------------------------
Number of loans
 originated:
   Wholesale (non-prime)      37,487      28,494     31.6%     34,951
   Retail:  Prime              1,697       4,005    -57.6%      2,523
            Non-prime          4,742       3,004     57.9%      4,281
                          ----------- ----------- -------- -----------
   Total                      43,926      35,503     23.7%     41,755
                          =========== =========== ======== ===========

Volume of loans
 originated (000's):
   Wholesale (non-prime)  $5,981,104  $4,405,224     35.8% $5,410,469
   Retail:  Prime            215,287     540,326    -60.2%    312,923
            Non-prime        620,126     365,331     69.7%    523,438
                          ----------- ----------- -------- -----------
   Total                  $6,816,517  $5,310,881     28.4% $6,246,830
                          =========== =========== ======== ===========

Loan sales                $6,744,056  $5,301,341     27.2% $6,294,346
                          =========== =========== ======== ===========

Servicing portfolio:
   Number of loans
    serviced                 344,659     261,344     31.9%    324,364
   Servicing portfolio
    ($ bn's)                   $49.4       $34.1     44.9%      $45.3

----------------------------------------------------------------------

----------------------------------------------------------------------

H&R Block Financial
 Advisors, Inc.                        Three months ended
                          --------------------------------------------
                           7/31/2004   7/31/2003  % change  4/30/2004
----------------------------------------------------------------------

   Customer trades           205,948     240,469    -14.4%    259,470
   Customer daily average
    trades                     3,269       3,589     -8.9%      4,119
   Average revenue per
    trade                    $119.71     $126.97     -5.7%    $121.58

   Number of active
    accounts:
     Traditional
      brokerage              394,852     462,549    -14.6%    438,730
     Express IRAs            396,878     247,847     60.1%    391,046
                          ----------- -----------          -----------
                             791,730     710,396     11.4%    829,776
                          =========== ===========          ===========

   Ending balance of
    assets under
    administration
    ($ bn's)                   $26.6       $24.3      9.5%      $26.7
   Average assets per
    active account           $33,592     $34,160     -1.7%    $32,215

   Ending customer margin
    balances ($ millions)       $604        $517     16.8%       $608
   Ending payables to
    customers
    ($ millions)                $973        $923      5.4%     $1,007

    CONTACT: H&R Block Inc.
             Media Relations:
             Bob Schneider, 816-932-4835
             bschneider@hrblock.com
             or
             Investor Relations:
             Mark Barnett, 816-701-4443
             marbarnett@hrblock.com

    SOURCE: H&R Block Inc.