H&R Block Reports Record Annual Revenues and Earnings; Company Announces Dividend and Share Repurchase Authorization Increases
Fourth quarter earnings per diluted share increased 10.2 percent to $2.71. Consolidated net income for the quarter increased 6.7 percent to $494.6 million. Fourth quarter revenues totaled $1.9 billion, a 2.0 percent increase over the same quarter last year. Fourth quarter results included a goodwill impairment charge of 6 cents per share in the business services segment.
For the fiscal year, earnings per diluted share increased 36.4 percent to $3.15. Consolidated net income for the fiscal year increased 33.5 percent to $580.1 million. Fiscal year revenues increased 13.9 percent to $3.8 billion.
"Our mix of businesses allowed us to perform well despite a challenging economy," said H&R Block Chairman and Chief Executive Officer Mark A. Ernst. "Our consolidated income growth was strong as a result of outstanding results in our mortgage segment and good financial performance in our U.S. tax segment."
The company's full-year earnings per share recognizes a total of 33 cents in charges related to a litigation settlement and goodwill impairment in the investment services and business services segments. These charges are included in the company's reported results. However, the analysts' earnings estimates on First Call are not based on GAAP results and do not recognize these charges.
Fiscal 2004 Outlook
"Based upon our economic outlook and the strength of our businesses, we currently expect earnings growth of 13 to 18 percent and revenue growth of 10 to 15 percent for the upcoming year, both within our long-term guidance range," Ernst said. "These expectations assume that interest rates will remain stable for the next six months and then see a slight increase, while growth in U.S. employment will be weak but improving.
"This fiscal 2004 outlook is solid, even after an estimated 6 cent per share effect from expensing of stock options, which we'll begin this year," Ernst said. On May 1, the company began expensing stock options pursuant to FASB Statement No. 123, using the transition method provided in FASB Statement No. 148, which allows for expense recognition for all employee stock-based compensation awards granted, modified or settled on or after the date of adoption. Expenses related to awards granted prior to May 1, 2003, will continue to be disclosed in a footnote to the company's financial statements.
Board Actions
Reflecting the company's strong financial condition and continuing performance, H&R Block's board of directors approved an increase in the quarterly cash dividend, raising the dividend from 18 to 20 cents per share, or 11 percent, effective with the quarterly dividend payment on Oct. 1, 2003, to shareholders of record on Sept. 10, 2003. This payment will be the company's 165th consecutive quarterly dividend.
Also, the board authorized the company to repurchase up to 20 million of its shares, in addition to the 1.9 million remaining on its previous repurchase authorization on Sept. 12, 2001.
"Since the last repurchase authorization, the company has returned significant value to shareholders by repurchasing approximately $576 million or 13.2 million of its shares," Ernst said. "The new repurchase authorization reflects the confidence that the board of directors and management have in H&R Block's future. Given our strong cash position, share repurchase continues to be a great way for us to enhance shareholder value."
In fiscal 2003, the company repurchased 6.6 million shares. The total cost of these repurchases was $317.6 million, or an average cost of $47.94 per share.
Ongoing share repurchases depend on the price of the stock, availability of excess cash, the ability to maintain financial flexibility, compliance with securities laws and other investment opportunities available.
U.S Tax Operations
For the fiscal year, U.S. tax operations reported pretax income of $547.1 million, an increase of 2.6 percent from pretax income of $533.5 million in fiscal 2002. Results for fiscal 2003 were adversely affected by a $41.7 million second-quarter charge for litigation.
U.S. tax operations reported a 9.5 percent increase in fourth quarter pretax income, which totaled $759.3 million, up from $693.6 million in the fourth quarter of fiscal 2002.
The segment's revenues for the year increased 1.6 percent to $1.9 billion. The increase was driven by an improving mix of clients with more complex tax returns and strong performance in the company's e-solutions businesses.
The segment reported $1.4 billion in revenues for the quarter, a decrease of 0.9 percent compared with last year's fourth quarter.
"Weakness in the U.S. employment market resulted in a reduction in the number of U.S. tax filers and a decline in clients served in our retail tax offices. However, the progress we made with our multi-channel strategy enabled us to slightly increase the total number of clients served. The number of software and online clients served increased 45.2 percent to 2.1 million," Ernst said.
"We succeeded in attracting clients with more complex tax situations, which is reflected in the 8.2 percent increase in average fee per tax return. Also, our client tracking indicates solid increases in clients' satisfaction with the value they received for their fees, which we believe indicates that clients value our combination of basic financial advice with traditional tax services," Ernst said.
Mortgage Operations
Mortgage operations, which includes Option One Mortgage Corp. and H&R Block Mortgage Corp., reported fourth quarter pretax income of $130.9 million, a 28.3 percent increase, compared with $102 million in the fourth quarter last year.
For fiscal 2003, the mortgage segment reported pretax income of $694 million, a 104.5 percent increase compared with $339.4 million in pretax income in fiscal 2002.
Fourth quarter revenues grew 23.2 percent to $278.5 million, up from $226 million the prior year. Fiscal 2003 revenues increased 63.3 percent to $1.2 billion, up from $734.9 million in fiscal 2002.
For fiscal 2003, gains on sales of mortgage loans and related assets increased 43.2 percent to $698.5 million, compared with $487.9 million in fiscal 2002. Also, in the third quarter, the company reported a $130.9 million gain on the sale of $206.6 million of net interest margin (NIM) residuals. Net of $54.1 million in impairments of older residuals, the mortgage segment's total gains on sales were $775.3 million for fiscal 2003.
Loan production increased to $16.6 billion in fiscal 2003, a 44.7 percent increase over the previous year. An increase in the number of loan officers, improvements in the company's closing ratio and an 11.6 percent increase in the average loan size all contributed to this growth.
Included within these results, H&R Block Mortgage Corp., H&R Block's retail mortgage subsidiary, originated 47.7 percent more loans, 53.9 percent of which were made to retail clients of other H&R Block businesses.
"Our mortgage business continues to show very strong growth, solid cash flow generation and the growing importance of the alignment with our retail offerings to H&R Block tax clients," Ernst said.
Option One's mortgage servicing business increased the number of loans serviced 17.6 percent to 246,463. The servicing portfolio at year-end increased 31.5 percent to $31.3 billion, compared with last year's portfolio.
During the fourth quarter, the company took a charge to income of $28.5 million to reduce the value of certain older residuals. The company also recorded $28 million in net write-ups to residual balances, net of deferred taxes in other comprehensive income (not recorded in the income statement in the current quarter). These valuation changes had the effect of reducing fourth quarter earnings by 9 cents per diluted share.
Business Services
H&R Block' s business services segment, including RSM McGladrey, Inc. and related companies, reported a fourth quarter pretax loss of $1.9 million, compared with income of $20.6 million in the same quarter last year. For fiscal 2003, the segment reported a pretax loss of $14.1 million, compared with income of $22.7 million in 2002.
In the fourth quarter, the business services segment reported revenues of $140.2 million, an increase of 2.3 percent. For the fiscal year, revenues increased 4.1 percent to $434.1 million.
The company's annual goodwill impairment test resulted in a fourth quarter impairment charge of $11.8 million related to MyBenefitSource (MBS), an integrated payroll and benefits processing company. H&R Block acquired a controlling interest in MBS in December 2001. This goodwill impairment charge decreased earnings per diluted share by 6 cents for the quarter and fiscal year. Also, the company deferred $12 million in revenues to fiscal 2004 due to a backlog of projects resulting from staff shortages in RSM Equico, a business valuation, merger and acquisition consulting firm. This deferral reduced what would have otherwise been reported as revenue and income.
"The financial results in a difficult economic environment fail to capture the progress that we have made integrating and aligning our services to uniquely serve middle market clients," Ernst said. "We are now well positioned to deliver the services that clients need from a company that is focused on the middle market."
The segment includes RSM McGladrey Inc., a leading provider of tax and accounting services in the United States; RSM McGladrey Retirement Resources, a full service retirement plan design, administration and consulting firm; RSM Equico and MBS.
Investment Services
The weak investment climate negatively affected results in H&R Block's investment services segment, which primarily operates under the name H&R Block Financial Advisors Inc. (HRBFA).
Investment services reported a fourth quarter pretax loss of $35.8 million, down 31 percent from a fourth quarter loss last year of $27.3 million. For the fiscal year, investment services recorded a pretax loss of $128.3 million, a decline of 133.8 percent compared with a loss of $54.9 million in fiscal 2002. The full-year loss includes $53.3 million of intangible amortization and goodwill impairment charges, which are non-cash items.
Investment services reported fourth quarter revenues of $44.1 million, a 21.1 percent decline from the same quarter last year. Revenues for the fiscal year declined 19.9 percent to $200.8 million.
In the fiscal year, the number of active accounts increased 8 percent, from 695,000 to 753,000. Client trades declined by 3.2 percent to 1.2 million. Ending margin balances declined 39 percent to $486 million.
"While we are not pleased with HRBFA's annual results, we believe that this business has been restructured in a way to allow us to compete effectively in the more cautious investment climate that we now face.
"The retention and recruitment of experienced advisors will continue to be a key initiative in fiscal year 2004, as well as the alignment between investment services and our U.S. tax operations," Ernst said.
International Tax Operations
Fourth quarter pretax income for international tax operations, which is primarily made up of operations in Canada, Australia and the United Kingdom, increased 20.7 percent to $22.9 million, compared with $19 million in pretax income for the fourth quarter last year. Revenues for the quarter increased 8.5 percent to $56.7 million for the quarter.
The segment reported annual pretax income of $10.5 million, a 47.5 percent gain compared with fiscal 2002.
"The segment's improvement was due to a solid tax season in Australia, where tax returns prepared increased 3.7 percent and the average fee per return increased 3 percent," Ernst said. "A favorable rate of exchange improved our results in Canada, where tax returns prepared declined 3.7 percent."
Canada's pretax income for fiscal 2003 rose 4.9 percent to $8.1 million, up from $7.7 million last year. Canada's revenue for the year increased 4 percent to $58 million, up from $55.8 million last year.
In Australia, pretax income for fiscal 2003 increased 30.6 percent to $3.8 million on $20.6 million in revenues, a 16.5 percent increase.
Other
The company will host a conference call for analysts and institutional investors at 5 p.m. EDT (4 p.m. CDT) June 11. Mark A. Ernst, Jeff Yabuki, executive vice president and chief operating officer, and Frank J. Cotroneo, senior vice president and chief financial officer, will discuss the quarter and year-end results and future expectations, as well as respond to analysts' questions. The call will be Webcast in a listen-only format for the media and public. The link to the Webcast can be obtained at www.hrblock.com.
A replay of the call will be available beginning at 8 p.m. EDT June 11 until 8 p.m. EDT June 18, by dialing 800-642-1687 (U.S./Canada) or 706-645-9291 (International). The replay access code is 242968. A replay of the Webcast will also be available on the company's Web site at www.hrblock.com through June 18.
Except for historical information contained herein, the matters set forth in this press release are forward-looking statements based upon current information and expectations. Such statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that could cause actual results to differ materially from what is expressed, implied or forecast in such forward-looking statements. Such differences could be caused by a number of factors, including, but not limited to: the uncertainty that the company will achieve or exceed its revenue, earnings, and earnings per share growth goals or expectations for fiscal year 2004; the uncertainty of the company's ability to purchase shares of its common stock pursuant to the board's authorization; the uncertainty of the effect of any share repurchases upon the company and its shareholders; changes in interest rates; changes in economic, political or regulatory environments; changes in competition; litigation involving the company and its subsidiaries; and risks described from time to time in reports and registration statements filed by H&R Block Inc. and its subsidiaries with the Securities and Exchange Commission. Readers should take these factors into account in evaluating such forward-looking statements.
About H&R Block
H&R Block Inc. (www.hrblock.com) is a diversified company with subsidiaries that deliver tax services and financial advice, investment and mortgage products and services, and business accounting and consulting services. The world's largest tax preparation company, H&R Block in fiscal year 2003 served nearly 21 million clients at more than 10,600 retail offices worldwide and with software and online services. It is the only major tax preparation and financial services company that focuses primarily on helping middle-income Americans achieve their financial objectives. Investment services and securities products are offered through H&R Block Financial Advisors Inc., member NYSE, SIPC. H&R Block Inc is not a registered broker-dealer. H&R Block Mortgage Corp. offers retail mortgage products. Option One Mortgage Corp offers wholesale mortgage products and a range of mortgage services. RSM McGladrey Inc. serves mid-sized businesses with accounting, tax and consulting services.
H&R BLOCK, INC. CONSOLIDATED INCOME STATEMENTS Unaudited, amounts in thousands, except per share data Three months ended April 30, 2003 2002 -------------------------------- Revenues $1,918,592 $1,881,327 -------------------------------- Income before taxes 842,294 765,881 Net income $ 494,642 $ 463,584 ================================ Basic earnings per share $ 2.76 $ 2.54 ================================ Basic shares outstanding 179,314 182,530 Diluted earnings per share $ 2.71 $ 2.46 ================================ Diluted shares outstanding 182,615 188,084 Year ended April 30, 2003 2002 -------------------------------- Revenues $3,779,767 $3,317,736 -------------------------------- Income before taxes 987,077 716,840 Net income $ 580,064 $ 434,405 ================================ Basic earnings per share $ 3.23 $ 2.38 ================================ Basic shares outstanding 179,638 182,903 Diluted earnings per share $ 3.15 $ 2.31 ================================ Diluted shares outstanding 184,078 188,327 Notes to Consolidated Statements of Operations ---------------------------------------------------------------------- The Company recorded goodwill impairments of $35.8 million in accordance with Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets." The impairments relate to the Company's Investment Services and Business Services segments of $24.0 million and $11.8 million, respectively. The impairment charges are not tax deductible and are included as a separate line item in the consolidated income statement for the year ended April 30, 2003 and in the respective segments where applicable. In November, 2002, the Company reached an agreement with the plaintiff class in a Texas class action lawsuit related to refund anticipation loans. The settlement provides a five-year package of coupons that class members can use to obtain a variety of tax preparation and tax planning services from H&R Block. As a result, the Company recorded a pretax expense of $41.7 million during the second quarter of fiscal year 2003. During the years ended April 30, 2003 and 2002, the Company issued shares of its common stock pursuant to provisions for exercise of the Company's stock option plans as follows: 2003 - 5,070,186 shares; 2002 - 9,647,182 shares. During the same periods, the Company reacquired shares of its common stock as follows: 2003 - 6,719,044 shares at an aggregate cost of $319,653,000; 2002 - 12,259,158 shares at an aggregate cost of $462,938,000. Basic net earnings per share is based on the weighted average number of shares outstanding. The dilutive effect of potential common shares is included in diluted net earnings per share. Reclassifications have been made to prior years to conform with current period presentation.
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H&R BLOCK, INC. SEGMENT FINANCIAL RESULTS Unaudited, amounts in thousands Three months ended April 30, Revenues Income (loss) ----------------------- ------------------- 2003 2002 2003 2002 ----------- ----------- --------- --------- U.S. Tax Operations $1,399,707 $1,411,838 $759,270 $693,581 International Tax Operations 56,694 52,259 22,900 18,979 Mortgage Operations 278,535 225,993 130,879 101,991 Investment Services 44,057 55,848 (35,804) (27,329) Business Services 140,202 137,060 (1,863) 20,553 Corporate Operations (603) (1,671) (33,088) (41,894) ----------- ----------- --------- --------- $1,918,592 $1,881,327 842,294 765,881 =========== =========== Income taxes 347,652 302,297 --------- --------- Net income $494,642 $463,584 ========= ========= Year ended April 30, Revenues Income (loss) ----------------------- ------------------- 2003 2002 2003 2002 ----------- ----------- --------- --------- U.S. Tax Operations $1,859,993 $1,830,752 $547,078 $533,468 International Tax Operations 85,082 78,710 10,464 7,093 Mortgage Operations 1,200,409 734,890 693,950 339,388 Investment Services 200,794 250,685 (128,292) (54,862) Business Services 434,140 416,926 (14,118) 22,716 Corporate Operations (651) 5,773 (122,005) (130,963) ----------- ----------- --------- --------- $3,779,767 $3,317,736 987,077 716,840 =========== =========== Income taxes 407,013 282,435 --------- --------- Net income $580,064 $434,405 ========= =========
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H&R Block, Inc. Consolidated Balance Sheets Unaudited, amounts in thousands, except share data April 30, ------------------------ 2003 2002 ----------- ---------- ASSETS CURRENT ASSETS: Cash and cash equivalents $ 875,353 $ 436,145 Cash and cash equivalents -- restricted 438,242 152,173 Marketable securities -- trading 23,859 28,370 Receivables from customers, brokers, dealers and clearing organizations, less allowance of $1,521 and $1,785 517,037 844,538 Receivables, less allowance of $22,420 and $64,057 403,197 368,345 Prepaid expenses and other current assets 489,673 415,572 ----------- ---------- Total current assets 2,747,361 2,245,143 OTHER ASSETS: Investments in available-for-sale marketable securities 17,030 15,260 Residual interests in securitizations 264,337 365,371 Mortgage servicing rights 99,265 81,893 Intangible assets, net 339,103 383,085 Goodwill, net 716,977 723,856 Property and equipment, net 288,594 286,500 Other 131,238 129,683 ----------- ---------- $ 4,603,905 $4,230,791 =========== ========== LIABILITIES AND STOCKHOLDERS' EQUITY CURRENT LIABILITIES: Current portion of long-term debt $ 55,678 $ 59,656 Accounts payable to customers, brokers and dealers 862,694 903,201 Accounts payable, accrued expenses and deposits 468,933 410,622 Accrued salaries, wages and payroll taxes 210,629 253,401 Accrued income taxes 299,262 252,822 ----------- ---------- Total current liabilities 1,897,196 1,879,702 LONG-TERM DEBT 822,302 868,387 OTHER NONCURRENT LIABILITIES 220,698 113,282 STOCKHOLDERS' EQUITY: Common stock, no par, stated value $.01 per share 2,179 2,179 Additional paid-in capital 496,393 468,052 Accumulated other comprehensive income 36,862 44,128 Retained earnings 2,221,868 1,767,702 Less cost of 38,343,944 and 36,819,739 shares of common stock in treasury (1,093,593) (912,641) ----------- ---------- Total stockholders' equity 1,663,709 1,369,420 ----------- ---------- $ 4,603,905 $4,230,791 =========== ==========
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H&R Block, Inc. Consolidated Statements of Cash Flows Unaudited, amounts in thousands Year ended April 30, ------------------------- 2003 2002 ------------ ------------ Cash flows from operating activities: Net income $580,064 $434,405 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 161,821 155,386 Provision for bad debt 49,748 76,804 Provision for deferred income taxes 55,408 30,136 Tax benefit from stock option exercises 37,304 57,809 Accretion of acquisition liabilities 9,200 11,700 Accretion of residual interests in securitizations (145,165) (50,583) Impairments of residual interests in securitizations 54,111 30,987 Realized gain on sale of residual interests in securitizations (130,881) - Additions to trading securities - residual interests (542,544) (809,226) Proceeds from net interest margin transactions 541,791 783,171 Additions to mortgage servicing rights (65,345) (65,630) Amortization of mortgage servicing rights 47,107 33,890 Impairment of mortgage servicing rights 866 11,643 Impairment of goodwill 35,777 - Changes in: Cash and cash equivalents - restricted (286,069) (67,976) Receivables from customers, brokers, dealers and clearing organizations 326,824 465,926 Receivables (87,140) (106,493) Mortgage loans held for sale: Originations and purchases (16,737,114) (11,771,688) Sales and principal repayments 16,746,609 11,780,758 Marketable securities - trading 4,511 17,788 Prepaid expenses and other current assets (24,636) (179,694) Accounts payable to customers, brokers and dealers (40,507) (154,799) Accounts payable, accrued expenses and deposits 59,265 57,608 Accrued salaries, wages and payroll taxes (42,772) 31,751 Accrued taxes on earnings 46,440 (42,777) Other, net 36,152 10,550 ------------ ------------ Net cash provided by operating activities 690,825 741,446 ------------ ------------ Cash flows from investing activities: Available-for-sale securities: Purchases of available-for-sale securities (14,614) (7,241) Cash received from residual interests in securitizations 140,795 67,070 Cash proceeds from sale of residual interests in securitizations 142,486 - Maturities of other available-for-sale securities - 8,250 Sales of other available-for-sale securities 14,081 23,173 Purchases of property and equipment, net (150,897) (111,775) Payments made for business acquisitions, net of cash acquired (26,408) (46,738) Other, net 19,896 8,228 ------------ ------------ Net cash provided by (used in) investing activities 125,339 (59,033) ------------ ------------ Cash flows from financing activities: Repayments of notes payable (9,925,516) (10,622,011) Proceeds from issuance of notes payable 9,925,516 10,622,011 Payments on acquisition debt (57,469) (50,594) Dividends paid (125,898) (115,725) Payments to acquire treasury shares (317,570) (462,938) Proceeds from issuance of common stock 126,325 195,233 Other, net (2,344) 140 ------------ ------------ Net cash used in financing activities (376,956) (433,884) ------------ ------------ Net increase in cash and cash equivalents 439,208 248,529 Cash and cash equivalents at beginning of the year 436,145 187,616 ------------ ------------ Cash and cash equivalents at end of the year $875,353 $436,145 ============ ============ Supplementary cash flow data: Income taxes paid $247,057 $236,784 Interest paid 84,094 105,072
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H&R Block, Inc. Consolidated Income Statements Unaudited, amounts in thousands, except per share data Three Months Ended Year Ended April 30, April 30, ----------------------- ----------------------- 2003 2002 2003 2002 ---------- ---------- ---------- ---------- Revenues: Service revenues $1,468,197 $1,494,740 $2,375,212 $2,333,064 Gain on sale of mortgage assets 172,592 134,656 775,341 456,958 Interest income 69,009 58,311 297,185 206,433 Product sales 70,457 63,508 144,691 127,226 Royalties 131,577 126,843 174,659 164,615 Other income 6,760 3,269 12,679 29,440 ---------- ---------- ---------- ---------- 1,918,592 1,881,327 3,779,767 3,317,736 ---------- ---------- ---------- ---------- Operating expenses: Employee compensation and benefits 609,742 610,636 1,401,434 1,308,705 Occupancy and equipment 122,318 111,281 345,960 305,387 Interest 22,855 25,818 92,644 116,141 Depreciation and amortization 47,083 48,291 161,821 155,386 Marketing and advertising 64,837 80,763 150,172 155,729 Supplies, freight and postage 33,276 37,659 88,748 75,710 Provision for bad debt 9,276 26,610 49,748 76,804 Impairment of goodwill 11,777 - 35,777 - Texas litigation reserve - - 41,672 - Other 157,393 172,607 431,549 408,446 ---------- ---------- ---------- ---------- 1,078,557 1,113,665 2,799,525 2,602,308 ---------- ---------- ---------- ---------- Operating income 840,035 767,662 980,242 715,428 Other income, net 2,259 (1,781) 6,835 1,412 ---------- ---------- ---------- ---------- Income before taxes 842,294 765,881 987,077 716,840 Income taxes 347,652 302,297 407,013 282,435 ---------- ---------- ---------- ---------- Net income $ 494,642 $ 463,584 $ 580,064 $ 434,405 ========== ========== ========== ========== Basic earnings per share $ 2.76 $ 2.54 $ 3.23 $ 2.38 ========== ========== ========== ========== Basic shares outstanding 179,314 182,530 179,638 182,903 Diluted earnings per share $ 2.71 $ 2.46 $ 3.15 $ 2.31 ========== ========== ========== ========== Diluted shares outstanding 182,615 188,084 184,078 188,327
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H&R BLOCK, INC. FINANCIAL SERVICES OPERATING DATA Unaudited Option One Mortgage Corporation ------------------------------- Year ended Three months ended ---------- ----------------------------------------- 4/30/2003 4/30/2003 4/30/2002 %change 1/31/2003 --------- ----------------------------------------- Number of loans originated Wholesale (non- prime) 93,497 26,126 20,693 26.3% 25,061 Retail: Prime 12,361 3,813 1,865 104.5% 3,560 Non-prime 9,983 2,566 2,157 19.0% 2,284 ------------------------------------------------------ Total 115,841 32,505 24,715 31.5% 30,905 ====================================================== Volume of loans originated (000's) Wholesale (non- prime) $13,659,243 $3,981,480 $2,784,076 43.0% $3,756,809 Retail: Prime 1,697,815 503,130 249,660 101.5% 496,176 Non-prime 1,220,563 305,841 255,494 19.7% 280,738 ------------------------------------------------------ Total $16,577,621 $4,790,451 $3,289,230 45.6% $4,533,723 ====================================================== Loan sales $16,591,821 $4,813,186 $3,334,989 44.3% $4,599,255 ====================================================== Servicing portfolio Number of loans serviced 246,463 246,463 209,594 17.6% 232,979 Servicing portfolio ($ bn's) $31.3 $31.3 $23.8 31.5% $28.9 H&R Block Financial Advisors, Inc. ---------------------------------- Year ended Three months ended ---------- ----------------------------------------- 4/25/2003 4/25/2003 4/26/2002 %change 1/31/2003 --------- ----------------------------------------- Customer trades 1,218,092 244,843 368,477 -33.6% 306,119 Customer daily average trades 4,853 4,221 5,849 -27.8% 4,638 Average revenue per trade $120.15 $128.89 $110.64 16.5% $115.57 Number of active accounts 752,903 752,903 695,355 8.3% 672,247 Ending balance of assets under administration ($ bn's) $22.3 $22.3 $27.3 -18.3% $21.0 Average assets per active account $29,616 $29,616 $39,261 -24.6% $31,292 Ending customer margin balances ($ bn's) $0.5 $0.5 $0.8 -37.5% $0.5 Ending payables to customers ($ bn's) $0.8 $0.8 $0.8 0.0% $0.8
Contact:
H&R Block Inc. Media Relations: Bob Schneider, 816/932-4835 bschneider@hrblock.com or Investor Relations: Mark Barnett, 816/701-4443 marbarnett@hrblock.com