H&R Block Reports Interim Tax Season Data Through March 31

Apr 15, 2003
Affirms Full Year Earnings Guidance

KANSAS CITY, Mo., Apr 15, 2003 /PRNewswire-FirstCall via COMTEX/ -- H&R Block Inc. (NYSE: HRB) said interim results for the current tax season through March 31 indicate the continuation of a later-in-season filing trend, offset by strength in the mix of clients and growth in online and software users. Based upon strength in the company's multi-channel tax performance, client mix and non-tax businesses, full year earnings results are expected to be at the higher end of the company's guidance range.

H&R Block reported $1.7 billion in fees from retail office tax preparation and related services from Jan. 1 through March 31, up 4.2 percent from the same period last year. Total clients served increased 0.5 percent to 15 million. The average fee per client served rose 7.5 percent to $127.32. The average fee per tax return rose 8.8 percent to $114.70.

"The trends that we observed two weeks ago remain basically unchanged. We see indications of a much later filing trend in all of our tax filing channels," said Mark A. Ernst, chairman and chief executive officer. "While we will not reach our tax office client growth target, we have seen very strong growth in our online and software clients, as well as continued growth in clients with more complex tax returns, resulting in revenues per client that are above our previous expectations."

Through March 31, tax professionals in H&R Block offices prepared 13.2 million returns, a decrease of 2.7 percent compared to the same period last year. Growth in online and software clients increased 45.6 percent. During this period, H&R Block electronically filed 91.4 percent of the tax returns it prepared.

H&R Block left its fiscal year earnings guidance unchanged, in the range of $3.10 to $3.25 per diluted share, up 34 to 41 percent from fiscal 2002, when H&R Block earned $2.31 per diluted share. The company expects that growth in revenues per client, growth in online and software clients and cost controls, combined with performance in non-tax businesses will offset weakness in tax office client growth. Consolidated company-wide revenues will likely exceed the target growth range of 10-to-15 percent for the year, the company said.

The company's guidance range of $3.10 to $3.25 per diluted share includes a total of 27 cents in charges for both a litigation settlement and goodwill impairment charges recorded earlier in the company's fiscal year. The analysts' earnings estimates on First Call exclude the charges, which are included in the company's expected GAAP results. Excluding these charges, the guidance range would be $3.37 to $3.52 per diluted share, compared to First Call consensus estimates of $3.46 per diluted share.

Except for historical information contained herein, the matters set forth in this press release are forward-looking statements based upon current information and expectations. Such statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that could cause actual results to differ materially from what is expressed, implied or forecast in such forward-looking statements. Such differences could be caused by a number of factors, including, but not limited to, the uncertainties that the company will achieve its revenue, earnings and earnings per share goals for fiscal year 2003, that the level of growth in fees, average fee, clients served and online and software clients, and level of decline in tax returns prepared at tax offices experienced in U.S. tax operations through March 31, 2003 will continue throughout the remainder of the tax season and fiscal year, and that actual financial results for fiscal year 2003 will fall within the guidance provided by the company; litigation involving the company and its subsidiaries; changes in economic, political or regulatory environments; and risks described from time to time in reports and registration statements filed by H&R Block Inc. and its subsidiaries with the Securities and Exchange Commission. Readers should take these factors into account in evaluating such forward-looking statements.

About H&R Block

H&R Block Inc. ( www.hrblock.com, http://hrblock.com ) is a diversified company with subsidiaries that deliver tax services and financial advice, investment and mortgage products and services, and business accounting and consulting services. As the world's largest tax services company, H&R Block served nearly 23 million clients during fiscal year 2002. Clients were served at the approximately 10,400 H&R Block retail offices worldwide and through the company's award-winning software, TaxCut(R), and its online tax services. H&R Block is the only major tax and financial services company that focuses primarily on helping middle-income taxpayers achieve their financial goals. Investment services and securities products are offered through H&R Block Financial Advisors Inc., member NYSE, SIPC. H&R Block Inc. is not a registered broker-dealer. H&R Block Mortgage Corp. offers retail mortgage products. Option One Mortgage Corp. offers wholesale mortgage products and a wide range of mortgage services. RSM McGladrey Inc. serves mid-sized businesses with accounting, tax and consulting services.


    H&R Block, Inc.
    Preliminary U.S. Tax Operating Data
    Amounts in thousands, except average fee and number of offices

                                              Period
                      1/1-      2/1-      2/16-     3/1-     3/16-     YTD
                      1/31      2/15      2/28      3/15     3/31      3/31
    Tax preparation &
     related fees
      Fiscal year 2003
        Company owned
         offices   $287,698  $366,075  $151,434  $142,736 $138,700 $1,086,643
        Franchised
         offices    173,731   209,522    89,938    73,474   67,842    614,507
                   $461,429  $575,597  $241,372  $216,210 $206,542 $1,701,150
      Fiscal year
       2002 (A)
        Company owned
         offices   $260,155  $356,120  $157,205  $146,190 $136,474 $1,056,144
        Franchised
         offices    148,706   199,176    91,062    72,841   65,222    577,007
                   $408,861  $555,296  $248,267  $219,031 $201,696 $1,633,151
      Percent change
        Company owned
         offices       10.6%      2.8%     -3.7%     -2.4%     1.6%       2.9%
        Franchised
         offices       16.8%      5.2%     -1.2%      0.9%     4.0%       6.5%
        Total          12.9%      3.7%     -2.8%     -1.3%     2.4%       4.2%

    Tax returns prepared
      Fiscal year 2003
        Company owned
         offices      2,202     2,702     1,129     1,033      962      8,028
        Franchised
         offices      1,460     1,764       762       619      553      5,158
                      3,662     4,466     1,891     1,652    1,515     13,186
      Fiscal year
       2002 (A)
        Company owned
         offices      2,133     2,877     1,255     1,097      979      8,341
        Franchised
         offices      1,350     1,811       835       658      559      5,213
                      3,483     4,688     2,090     1,755    1,538     13,554
      Percent change
        Company owned
         offices        3.2%     -6.1%    -10.0%     -5.8%    -1.7%      -3.8%
        Franchised
         offices        8.2%     -2.6%     -8.7%     -5.9%    -1.1%      -1.1%
        Total           5.1%     -4.7%     -9.5%     -5.9%    -1.5%      -2.7%

    Total clients served
      Fiscal year 2003
        Company owned
         offices      2,218     2,725     1,137     1,039      967      8,086
        Franchised
         offices      1,497     1,808       777       632      561      5,275
        E-commerce (B)  239       596       315       228      223      1,601
                      3,954     5,129     2,229     1,899    1,751     14,962
      Fiscal year
       2002 (A)
        Company owned
         offices      2,152     2,907     1,267     1,105      983      8,414
        Franchised
         offices      1,403     1,872       857       669      567      5,368
        E-commerce (B)  143       414       219       173      151      1,100
                      3,698     5,193     2,343     1,947    1,701     14,882
      Percent change
        Company owned
         offices        3.1%     -6.3%    -10.3%     -6.0%    -1.6%      -3.9%
        Franchised
         offices        6.7%     -3.4%     -9.3%     -5.5%    -1.1%      -1.7%
        E-commerce (B) 67.1%     44.0%     43.8%     31.8%    47.7%      45.6%
        Total           6.9%     -1.2%     -4.9%     -2.5%     2.9%       0.5%

    Tax returns filed
     electronically (C)
      Fiscal year 2003
        Company owned
         offices      2,159     2,599     1,027       895      800      7,480
        Franchised
         offices      1,441     1,671       656       490      407      4,665
        E-commerce (B)  167       610       290       237      228      1,532
                      3,767     4,880     1,973     1,622    1,435     13,677
      Fiscal year
       2002 (A)
        Company owned
         offices      2,084     2,730     1,111       913      775      7,613
        Franchised
         offices      1,330     1,671       691       478      375      4,545
        E-commerce (B)  119       382       214       165      140      1,020
                      3,533     4,783     2,016     1,556    1,290     13,178
      Percent change
        Company owned
         offices        3.6%     -4.8%     -7.6%     -2.0%     3.2%      -1.8%
        Franchised
         offices        8.4%      0.0%     -5.1%      2.5%     8.5%       2.6%
        E-commerce (B) 40.3%     59.7%     35.5%     43.6%    62.9%      50.2%
        Total           6.6%      2.0%     -2.1%      4.2%    11.2%       3.8%


    H&R Block, Inc.
    Preliminary U.S. Tax Operating Data
    Amounts in thousands, except average fee and number of offices

                                               Period
                       1/1-      2/1-      2/16-     3/1-      3/16-     YTD
                       1/31      2/15      2/28      3/15      3/31      3/31
    Percent filed
     electronically (D)
      Fiscal year 2003
        Company owned
         offices       97.3%     95.4%     90.3%     86.1%    82.7%      92.5%
        Franchised
         offices       96.3%     92.4%     84.4%     77.5%    72.5%      88.4%
        E-commerce (B) 69.9%    102.3%     92.1%    103.9%   102.2%      95.7%
                       95.3%     95.1%     88.5%     85.4%    82.0%      91.4%

      Fiscal year
       2002 (A)
        Company owned
         offices       96.8%     93.9%     87.7%     82.6%    78.8%      90.5%
        Franchised
         offices       94.8%     89.3%     80.6%     71.4%    66.1%      84.7%
        E-commerce (B) 83.2%     92.3%     97.7%     95.4%    92.7%      92.7%
                       95.5%     92.1%     86.0%     79.9%    75.8%      88.5%

    Average fee per
     client served
      Fiscal year 2003
        Company owned
         offices    $129.71   $134.34   $133.19   $137.38  $143.43    $134.39
        Franchised
         offices     116.05    115.89    115.75    116.26   120.93     116.49
                    $124.21   $126.98   $126.11   $129.39  $135.17    $127.32
      Fiscal year
       2002 (A)
        Company owned
         offices    $120.89   $122.50   $124.08   $132.30  $138.83    $125.52
        Franchised
         offices     105.99    106.40    106.26    108.88   115.03     107.49
                    $115.01   $116.20   $116.89   $123.47  $130.13    $118.50
      Percent change
        Company owned
         offices        7.3%      9.7%      7.3%      3.8%     3.3%       7.1%
        Franchised
         offices        9.5%      8.9%      8.9%      6.8%     5.1%       8.4%
        Total           8.0%      9.3%      7.9%      4.8%     3.9%       7.5%

    Average fee per tax
     return (F)
      Fiscal year 2003
        Company owned
         offices    $106.94   $118.98   $124.95   $132.38  $140.29    $120.79
        Franchised
         offices      97.30    103.24    109.25    112.81   118.27     105.21
                    $103.09   $112.76   $118.63   $125.04  $132.26    $114.70
      Fiscal year
       2002 (A)
        Company owned
         offices     $97.48   $106.34   $115.12   $126.59  $134.93    $111.41
        Franchised
         offices      87.03     93.16     98.85    104.29   111.52      95.85
                     $93.43   $101.24   $108.62   $118.23  $126.42    $105.43
      Percent change
        Company owned
         offices        9.7%     11.9%      8.5%      4.6%     4.0%       8.4%
        Franchised
         offices       11.8%     10.8%     10.5%      8.2%     6.1%       9.8%
        Total          10.4%     11.4%      9.2%      5.8%     4.6%       8.8%

    Refund anticipation
     loans (E)
      Fiscal year 2003
        Company owned
         offices      1,146     1,148       223       124       64      2,705
        Franchised
         offices        784       742       133        68       32      1,759
        E-commerce (B)   19        29         9         6        4         67
                      1,949     1,919       365       198      100      4,531
      Fiscal year
       2002 (A)
        Company owned
         offices      1,092     1,193       258       138       82      2,763
        Franchised
         offices        709       753       151        75       42      1,730
        E-commerce (B)    8        16         6         5        3         38
                      1,809     1,962       415       218      127      4,531
      Percent change
        Company owned
         offices        5.0%     -3.8%    -13.6%    -10.1%   -22.0%      -2.1%
        Franchised
         offices       10.6%     -1.5%    -11.9%     -9.3%   -23.8%       1.7%
        E-commerce (B)137.5%     81.3%     50.0%     20.0%    33.3%      76.3%
        Total           7.7%     -2.2%    -12.1%     -9.2%   -21.3%       0.0%

    Offices           FY2003    FY2002    %Change
        Company owned
         offices      5,279     5,017       5.2%
        Franchised
         offices      4,022     3,998       0.6%
                      9,301     9,015       3.2%

    H&R Block, Inc.
    Preliminary U.S. Tax Operating Data
    Amounts in thousands, except average fee and number of offices

    (A) Prior year numbers have been reclassified between company-owned and
        franchise offices for franchise offices acquired during the year.
    (B) Includes on-line completed and paid returns and e-filings for software
        clients.  Excludes returns completed for no fee.
    (C) Includes Federal only.  State returns also electronically filed are
        not included in this total.
    (D) Clients served are based on payment date.  Returns filed
        electronically are based on IRS acceptance date.  As such, percent
        filed electronically may exceed 100% in an interim period.
    (E) Prior year numbers have been restated to include only refund
        anticipation loans processed and funded.
    (F) Includes tax preparation fees only.

SOURCE H&R Block, Inc.

Media Relations, Bob Schneider, +1-816-932-4835,
bschneider@hrblock.com , or Investor Relations, Mark Barnett, +1-816-701-4443,
marbarnett@hrblock.com , both of H&R Block, Inc.
http://www.hrblock.com