H&R Block Reports Interim Tax Season Data Through Feb. 28

Mar 12, 2003

KANSAS CITY, Mo., Mar 12, 2003 /PRNewswire-FirstCall via COMTEX/ -- H&R Block Inc. (NYSE: HRB) said interim results for the current tax season through Feb. 28 indicate the continued impact of severe winter weather in key parts of the country, continued strength in the company's online and software businesses, and also a trend toward clients with greater tax complexity in the overall client mix.

H&R Block reported $1.3 billion in fees from tax preparation and related services from Jan. 1 through Feb. 28, up 5.4 percent from the same period last year. Total clients served increased 0.7 percent to 11.3 million. The average fee per client served rose 8.5 percent to $125.80.

"We continue to see a shift in the timing and urgency of tax filing this year, along with strength in our e-solutions offerings. While several important weeks of the tax season remain, filing trends suggest a solid, but not spectacular overall filing season," said Mark A. Ernst, chairman and chief executive officer.

Through Feb. 28, tax professionals in H&R Block offices prepared 10.0 million returns, a decrease of 2.4 percent. During this period, H&R Block electronically filed 93.9 percent of returns processed by the company.

Except for historical information contained herein, the matters set forth in this press release are forward-looking statements based upon current information and expectations. Such statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that could cause actual results to differ materially from what is expressed, implied or forecast in such forward-looking statements. Such differences could be caused by a number of factors, including, but not limited to, the uncertainties that the company will achieve its revenue, earnings and earnings per share goals for fiscal year 2003, that the level of growth in fees and level of decline in clients experienced in U.S. tax operations through February 28, 2003 will continue throughout the remainder of the tax season and fiscal year, and that actual financial results for fiscal year 2003 will fall within the guidance provided by the company; changes in economic, political or regulatory environments; and risks described from time to time in reports and registration statements filed by H&R Block Inc. and its subsidiaries with the Securities and Exchange Commission. Readers should take these factors into account in evaluating such forward-looking statements.

About H&R Block

H&R Block Inc. ( www.hrblock.com ) is a diversified company with subsidiaries that deliver tax services and financial advice, investment and mortgage products and services, and business accounting and consulting services. As the world's largest tax services company, H&R Block served nearly 23 million clients during fiscal year 2002. Clients were served at the approximately 10,400 H&R Block retail offices worldwide and through the company's award-winning software, TaxCut(R), and its online tax services. H&R Block is the only major tax and financial services company that focuses primarily on helping middle-income taxpayers achieve their financial goals. Investment services and securities products are offered through H&R Block Financial Advisors Inc., member NYSE, SIPC. H&R Block Inc. is not a registered broker-dealer. H&R Block Mortgage Corp. offers retail mortgage products. Option One Mortgage Corp. offers wholesale mortgage products and a wide range of mortgage services. RSM McGladrey Inc. serves mid-sized businesses with accounting, tax and consulting services.


    H&R Block, Inc.
    Preliminary U.S. Tax Operating Data
    Amounts in thousands, except average fee and number of offices

                                                  Period
                                  1/1-1/31    2/1-2/15   2/16-2/28   YTD 2/28
    Tax preparation & related fees
      Fiscal year 2003
        Company owned offices     $287,698    $366,075   $151,434    $805,207
        Franchised offices         173,731     209,522     89,938     473,191
                                  $461,429    $575,597   $241,372  $1,278,398
      Fiscal year 2002 (A)
        Company owned offices     $260,155    $356,120   $157,205    $773,480
        Franchised offices         148,706     199,176     91,062     438,944
                                  $408,861    $555,296   $248,267  $1,212,424
      Percent change
        Company owned offices         10.6%        2.8%      -3.7%        4.1%
        Franchised offices            16.8%        5.2%      -1.2%        7.8%
        Total                         12.9%        3.7%      -2.8%        5.4%

    Tax returns prepared
      Fiscal year 2003
        Company owned offices        2,202       2,702      1,129       6,033
        Franchised offices           1,460       1,764        762       3,986
                                     3,662       4,466      1,891      10,019
      Fiscal year 2002 (A)
        Company owned offices        2,133       2,877      1,255       6,265
        Franchised offices           1,350       1,811        835       3,996
                                     3,483       4,688      2,090      10,261
      Percent change
        Company owned offices          3.2%       -6.1%     -10.0%       -3.7%
        Franchised offices             8.2%       -2.6%      -8.7%       -0.3%
        Total                          5.1%       -4.7%      -9.5%       -2.4%

    Total clients served
      Fiscal year 2003
        Company owned offices        2,218       2,725      1,137       6,080
        Franchised offices           1,497       1,808        777       4,082
        E-commerce (B)                 239         596        315       1,150
                                     3,954       5,129      2,229      11,312
      Fiscal year 2002 (A)
        Company owned offices        2,152       2,907      1,267       6,326
        Franchised offices           1,403       1,872        857       4,132
        E-commerce (B)                 143         414        219         776
                                     3,698       5,193      2,343      11,234
      Percent change
        Company owned offices          3.1%       -6.3%     -10.3%       -3.9%
        Franchised offices             6.7%       -3.4%      -9.3%       -1.2%
        E-commerce (B)                67.1%       44.0%      43.8%       48.2%
        Total                          6.9%       -1.2%      -4.9%        0.7%

    Tax returns filed electronically (C)
      Fiscal year 2003
        Company owned offices        2,159       2,599      1,027       5,785
        Franchised offices           1,441       1,671        656       3,768
        E-commerce (B)                 167         610        290       1,067
                                     3,767       4,880      1,973      10,620
      Fiscal year 2002 (A)
        Company owned offices        2,084       2,730      1,111       5,925
        Franchised offices           1,330       1,671        691       3,692
        E-commerce (B)                 119         382        214         715
                                     3,533       4,783      2,016      10,332
      Percent change
        Company owned offices          3.6%       -4.8%      -7.6%       -2.4%
        Franchised offices             8.4%        0.0%      -5.1%        2.1%
        E-commerce (B)                40.3%       59.7%      35.5%       49.2%
        Total                          6.6%        2.0%      -2.1%        2.8%

    Percent filed electronically (D)
      Fiscal year 2003
        Company owned offices         97.3%       95.4%      90.3%       95.1%
        Franchised offices            96.3%       92.4%      84.4%       92.3%
        E-commerce (B)                69.9%      102.3%      92.1%       92.8%
                                      95.3%       95.1%      88.5%       93.9%


      Fiscal year 2002 (A)
        Company owned offices         96.8%       93.9%      87.7%       93.7%
        Franchised offices            94.8%       89.3%      80.6%       89.4%
        E-commerce (B)                83.2%       92.3%      97.7%       92.1%
                                      95.5%       92.1%      86.0%       92.0%

    Average fee per client served
      Fiscal year 2003
        Company owned offices      $129.71     $134.34    $133.19     $132.44
        Franchised offices          116.05      115.89     115.75      115.92
                                   $124.21     $126.98    $126.11     $125.80
      Fiscal year 2002 (A)
        Company owned offices      $120.89     $122.50    $124.08     $122.27
        Franchised offices          105.99      106.40     106.26      106.23
                                   $115.01     $116.20    $116.89     $115.93
      Percent change
        Company owned offices          7.3%        9.7%       7.3%        8.3%
        Franchised offices             9.5%        8.9%       8.9%        9.1%
        Total                          8.0%        9.3%       7.9%        8.5%

    Average fee per tax return (F)
      Fiscal year 2003
        Company owned offices      $106.94     $118.98    $124.95     $115.70
        Franchised offices           97.30      103.24     109.25      102.21
                                   $103.09     $112.76    $118.63     $110.33
      Fiscal year 2002 (A)
        Company owned offices       $97.48     $106.34    $115.12     $105.08
        Franchised offices           87.03       93.16      98.85       92.27
                                    $93.43     $101.24    $108.62     $100.09
      Percent change
        Company owned offices          9.7%       11.9%       8.5%       10.1%
        Franchised offices            11.8%       10.8%      10.5%       10.8%
        Total                         10.4%       11.4%       9.2%       10.2%

    Refund anticipation loans (E)
      Fiscal year 2003
        Company owned offices        1,146       1,148        223       2,517
        Franchised offices             784         742        133       1,659
        E-commerce (B)                  19          29          9          57
                                     1,949       1,919        365       4,233
      Fiscal year 2002 (A)
        Company owned offices        1,092       1,193        258       2,543
        Franchised offices             709         753        151       1,613
        E-commerce (B)                   8          16          6          30
                                     1,809       1,962        415       4,186
      Percent change
        Company owned offices          5.0%       -3.8%     -13.6%       -1.0%
        Franchised offices            10.6%       -1.5%     -11.9%        2.9%
        E-commerce (B)               137.5%       81.3%      50.0%       90.0%
        Total                          7.7%       -2.2%     -12.1%        1.1%

    Offices                         FY 2003     FY 2002     % Change
        Company owned offices        5,279       5,017        5.2%
        Franchised offices           4,022       3,998        0.6%
                                     9,301       9,015        3.2%

    (A)  Prior year numbers have been reclassified between company-owned and
         franchise offices for franchise offices acquired during the year.
    (B)  Includes on-line completed and paid returns and e-filings for
         software clients.  Excludes returns completed for no fee.
    (C)  Includes Federal only.  State returns also electronically filed are
         not included in this total.
    (D)  Clients served are based on payment date.  Returns filed
         electronically are based on IRS acceptance date.  As such,
         percent filed electronically may exceed 100% in an interim period.
    (E)  Prior year numbers have been restated to include only refund
         anticipation loans processed and funded.
    (F)  Includes tax preparation fees only.
Source H&R Block Inc.

Contact: Media Relations, Bob Schneider, +1-816-932-4835, bschneider@hrblock.com , or Investor Relations, Mark Barnett, +1-816-701-4443, marbarnett@hrblock.com , both of H&R Block Inc.

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