H&R Block Reports 6 Cents Per Share First-Quarter Profit; Financial Services and Cost Controls Lead to Quarterly Profit

Aug 26, 2003

KANSAS CITY, Mo.--(BUSINESS WIRE)--Aug. 26, 2003--H&R Block Inc. (NYSE:HRB) today reported first-quarter earnings of $10.6 million, or 6 cents per diluted share, compared with a loss of $9.5 million, or 5 cents per share, last year.

Revenues increased 14.7 percent to $494.8 million for the quarter, which ended on July 31.

First-quarter earnings were the result of strong performance in the company's mortgage segment, effective off-season cost control measures in the U.S. tax segment, and improvement in the investment services segment. H&R Block has historically reported a loss in its first quarter due to the seasonal nature of its tax service businesses.

"Our first-quarter results show the strength we have in our mix of businesses. Our fiscal year is off to a solid start. We're on track with our plans to meet our growth objectives this year," said Mark A. Ernst, chairman and chief executive officer.

The mortgage segment showed strong growth, with $163.8 million in pretax income, driven by a 57 percent increase in loan originations. "Mortgage applications have continued to grow, with our origination pipeline at an all-time high," Ernst said.

"Due to growing revenues and effective cost controls in the off-season, U.S. tax segment earnings were essentially flat compared with last year, even though we're supporting more than 200 additional tax offices this year.

"The investment services segment decreased its first-quarter pretax loss by $19 million, compared with last year, when the segment took an $18 million goodwill impairment charge. We also saw encouraging signs in many of the segment's key business drivers," Ernst said.

U.S Tax Operations

H&R Block's U.S. tax operations reported first-quarter revenues of $29.7 million, a 27.4 percent increase compared with $23.3 million last year. The increase was due primarily to revenues from refund anticipation loans, higher average tax preparation fees and revenues related to Peace of Mind service.

The pretax loss for the segment increased 0.7 percent to $94.7 million compared with a pretax loss of $94 million in the first quarter last year.

"We're carefully managing our costs while preparing for the upcoming tax season," Ernst said. Cost control measures included the effective management of off-season compensation expenses, as well as efforts to improve processes and expense structures.

Mortgage Operations

H&R Block's mortgage segment, which includes Option One Mortgage Corp. and H&R Block Mortgage Corp., reported first-quarter revenues of $302.9 million, a 21 percent increase compared with revenues of $250.3 million last year.

The segment's pretax income increased 11.4 percent to $163.8 million, up from $147.1 million last year.

Loan production for the quarter was $5.3 billion, an increase of 57.4 percent compared with $3.4 billion last year. Option One's end of quarter servicing portfolio was $34.1 billion, compared with $26.8 billion at the end of the first quarter last year. Loan originations increased 63.8 percent at H&R Block Mortgage Corp.

"Our mortgage business continues to generate solid, high-quality earnings. We continue to see strong growth in loan originations and a record high loan application pipeline," Ernst said.

"Pretax income from H&R Block Mortgage, our retail mortgage business, increased 142.5 percent. More than half of our retail mortgage loans in the quarter were to clients of other H&R Block businesses. This success is an indicator of the strength of our financial services strategy," he said.

"Our margins narrowed due to the increase in market interest rates. In a rising interest rate environment, we expect that our origination volume will continue to increase, but at a slower growth rate, while margins narrow from their historically high levels," he said.

During the quarter, the company recorded $53.5 million in net write-ups to residual balances through other comprehensive income (not included in reported GAAP earnings.) The company also took a charge to income of $10.7 million to reduce the value of certain residuals. Underlying loan performance was generally on target with -- or better than -- the company's valuation assumptions, including continuing reductions in delinquency levels.

Business Services

H&R Block' s business services segment, including RSM McGladrey Business Services Inc. and its subsidiaries, reported first-quarter revenues of $98.5 million, a 3.3 percent increase compared with $95.3 million in revenues last year.

The segment reported a first-quarter pretax loss of $6.7 million, compared with a pretax loss of $4.3 million in the same quarter last year. Expenses increased primarily due to the timing of off-season costs in tax and accounting services, as well as operating costs for RSM McGladrey's payroll and benefits processing subsidiary.

"A strong quarter in our capital markets business and modest growth in our core accounting and tax services were offset by a soft economy that hurt other aspects of our business," Ernst said.

Investment Services

H&R Block Financial Advisors Inc. (HRBFA) reported first quarter revenues of $57 million, a 2.9 percent decline from the same quarter last year. The revenue decline was due to lower margin balances, which resulted in lower interest income on those balances.

Investment services reported a first-quarter pretax loss of $13.8 million, a 58.1 percent improvement compared with last year's pretax loss of $32.8 million. Last year's loss included an $18 million goodwill impairment charge.

"We saw modest improvement in key drivers of the business during May and June, partially offset by a slowdown in July consistent with the rest of the industry. Cost control measures also contributed to the segment's slightly improved results in the quarter. We're cautiously optimistic about the outlook for this business," Ernst said.

International Tax Operations

First-quarter revenues for international tax operations, which consists primarily of operations in Canada, Australia and the United Kingdom, increased 27.5 percent to $5.5 million, compared with $4.3 million in revenue for the first quarter last year.

The segment reported a $6.4 million pretax loss for the quarter, compared with last year's loss of $6.5 million.

Share Repurchases

During the first quarter, the company repurchased 1.9 million shares at an aggregate cost of $82.8 million, or an average price of $43.82 per share. Ongoing share repurchases will depend on the price of the stock, availability of excess cash, the ability to maintain financial flexibility, compliance with securities laws, and other investment opportunities available.

Stock Options

On May 1, the company began expensing stock options pursuant to FASB Statement No. 123, using the prospective transition method provided in FASB Statement No. 148, which allows for expense recognition for all employee stock-based compensation awards granted, modified or settled on or after the date of adoption. Expenses related to awards granted prior to May 1, 2003, will continue to be disclosed in a footnote to the company's financial statements. In the first quarter ended July 31, expenses related to stock options and restricted stock were approximately $1 million.

Other

The company will host a conference call for analysts and institutional investors at 5:00 p.m. EDT, Aug. 26. Mark A. Ernst, Jeffery W. Yabuki, executive vice president and chief operating officer, and Frank J. Cotroneo, senior vice president and chief financial officer, will discuss the quarter's results and future expectations, as well as respond to analysts' questions. To access the call, dial the number approximately five to 10 minutes prior to the scheduled starting time:

U.S./Canada 888-425-2715

International 706-679-8257

The call will be Webcast in a listen-only format for the media and public. The link to the Webcast can be obtained at www.hrblock.com.

A replay of the call will be available beginning at 8:00 p.m. EDT Aug. 26 and continuing until 8:00 p.m. EDT Sept. 2, by dialing 800-642-1687 (U.S./Canada) or 706-645-9291 (International). The replay access code is 1935422. A replay of the Webcast will also be available on the company's Web site at www.hrblock.com through Sept. 2.

Except for historical information contained herein, the matters set forth in this press release are forward-looking statements based upon current information and expectations. Such statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that could cause actual results to differ materially from what is expressed, implied or forecast in such forward-looking statements. Such differences could be caused by a number of factors, including, but not limited to: the uncertainty that the company will achieve or exceed its revenue, earnings, and earnings per share growth goals or expectations for fiscal year 2004 and that actual financial results for fiscal year 2004 will fall within the guidance provided by the company; the uncertainty of the company's ability to purchase shares of its common stock pursuant to the board's authorization; the uncertainty of the effect of any share repurchases upon the company and its shareholders; the uncertainty that growth in loan originations in the mortgage operations will continue at its current rate; changes in interest rates; changes in economic, political or regulatory environments; changes in competition; litigation involving the company and its subsidiaries; and risks described from time to time in reports and registration statements filed by H&R Block Inc. and its subsidiaries with the Securities and Exchange Commission. Readers should take these factors into account in evaluating such forward-looking statements.

About H&R Block

H&R Block Inc. (www.hrblock.com) is a diversified company with subsidiaries that deliver tax, financial, mortgage and business products and services. It is the only major company with subsidiaries offering a full range of software, online and in-office tax solutions, combined with personalized financial advice about retirement savings, home ownership, and other opportunities to help clients to build a better financial future. As the world's largest tax services company, H&R Block served nearly 21 million clients in the U.S. and 11 countries in 2003. H&R Block Financial Advisors Inc. offers investment services and securities products. With more than 1,000 financial advisors serving clients at more than 500 offices, H&R Block Financial Advisors Inc. is a member NYSE, SIPC, a registered broker-dealer and investment advisor. H&R Block Inc. is not a registered broker-dealer and is not a registered investment advisor. H&R Block Mortgage Corp. offers a full range of retail mortgage products. Option One Mortgage Corp. provides mortgage services and offers wholesale mortgage products through large financial institutions and a network of 24,000 independent mortgage brokers. RSM McGladrey Business Services Inc. and its subsidiaries serve mid-sized businesses and their owners with tax, accounting and business consulting services, as well as personal wealth management services.

                            H&R BLOCK, INC.
                    CONSOLIDATED INCOME STATEMENTS
        Unaudited, amounts in thousands, except per share data

                                     Three months ended July 31,
                                           2003      2002
                                           ----      ----

Revenues                                 $494,843  $431,366
                                        ---------------------

Income (loss) before taxes                 17,297   (15,906)

Net income (loss)                         $10,582   $(9,544)
                                        =====================

Basic earnings (loss) per share             $0.06    $(0.05)
                                        =====================

Basic shares outstanding                  179,445   181,209

Diluted earnings (loss) per share           $0.06    $(0.05)
                                        =====================

Diluted shares outstanding                182,921   181,209



                       SEGMENT FINANCIAL RESULTS

                                     Three months ended July 31,
                                    Revenues          Income (loss)
                               ------------------- -------------------
                                  2003      2002      2003      2002
                                  ----      ----      ----      ----
U.S. Tax Operations             $29,675   $23,286  $(94,704) $(94,030)
Mortgage Operations             302,895   250,306   163,829   147,085
Business Services                98,499    95,314    (6,679)   (4,273)
Investment Services              56,987    58,663   (13,757)  (32,797)
International Tax Operations      5,459     4,283    (6,408)   (6,451)
Corporate Operations              1,328      (486)  (24,984)  (25,440)
                               ------------------- -------------------
                               $494,843  $431,366    17,297   (15,906)
                               ===================
Income taxes (benefit)                                6,715    (6,362)
                                                   -------------------
Net income (loss)                                   $10,582   $(9,544)
                                                   ===================


              NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

During the three months ended July 31, 2002, the Company recorded a
goodwill impairment of $18.0 million related to its Investment
Services segment. The impairment charge was not tax deductible and is
included in the Investment Services segment.

Basic earnings per share is based on the weighted average number of
shares outstanding. The dilutive effect of potential common shares is
included in diluted earnings per share.

Certain reclassifications have been made to prior year amounts to
conform to the current period presentation. These reclassifications
had no effect on the results of operations or shareholders' equity as
previously reported.
                            H&R Block, Inc.
                      Consolidated Balance Sheets
                Amounts in thousands, except share data

                                                 July 31,    April 30,
                                                   2003        2003
                                               ----------- -----------
                    ASSETS                     (unaudited)  (audited)
Current assets:
     Cash and cash equivalents                   $674,679    $875,353
     Cash and cash equivalents -- restricted      528,300     438,242
     Receivables from customers, brokers,
      dealers and clearing
        organizations, net                        539,954     517,037
     Receivables, net                             308,535     403,197
     Prepaid expenses and other current assets    472,087     513,532
                                               ----------- -----------
        Total current assets                    2,523,555   2,747,361
                                               ----------- -----------

Other assets:
     Residual interests in securitizations        290,854     264,337
     Mortgage servicing rights                    106,056      99,265
     Property and equipment, net                  274,539     288,594
     Intangible assets, net                       330,778     341,865
     Goodwill, net                                723,588     714,215
     Other                                        155,825     148,268
                                               ----------- -----------
Total assets                                   $4,405,195  $4,603,905
                                               =========== ===========

     LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
     Current portion of long-term debt            $55,218     $55,678
     Accounts payable to customers, brokers
      and dealers                                 947,016     862,694
     Accounts payable, accrued expenses and
      other                                       433,049     468,933
     Accrued salaries, wages and payroll taxes     74,869     210,629
     Accrued income taxes                         232,443     299,262
                                               ----------- -----------
        Total current liabilities               1,742,595   1,897,196
                                               ----------- -----------

Long-term debt                                    822,505     822,302
Other non-current liabilities                     236,444     220,698
                                               ----------- -----------
        Total liabilities                       2,801,544   2,940,196
                                               ----------- -----------

Stockholders' equity:
     Common stock, no par, stated value $.01
      per share                                     2,179       2,179
     Additional paid-in capital                   499,401     496,393
     Accumulated other comprehensive income        62,713      36,862
     Retained earnings                          2,200,088   2,221,868
     Less cost of 39,674,704 and 38,343,944
      shares of common stock in treasury       (1,160,730) (1,093,593)
                                               ----------- -----------
        Total stockholders' equity              1,603,651   1,663,709
                                               ----------- -----------
Total liabilities and stockholders' equity     $4,405,195  $4,603,905
                                               =========== ===========
                            H&R Block, Inc.
                 Consolidated Statements of Cash Flows
                    Unaudited, amounts in thousands

                                                  Three months ended
                                                        July 31,
                                                 ---------------------
                                                    2003        2002
                                                 --------- -----------
Cash flows from operating activities:
 Net income (loss)                                $10,582     $(9,544)
 Adjustments to reconcile net income (loss) to
  net cash used in operating activities:
    Depreciation and amortization                  35,930      35,573
    Accretion of residual interests in
     securitizations                              (34,063)    (38,761)
    Impairment of residual interests in
     securitizations                               10,743      20,430
    Additions to trading securities --
     residual interests in securitizations       (145,522)    (76,265)
    Proceeds from net interest margin
     transactions                                 145,522      75,648
    Additions to mortgage servicing rights        (24,482)    (18,185)
    Amortization of mortgage servicing
     rights                                        17,691       9,489
    Impairment of goodwill                              -      18,000
    Changes in working capital, net              (124,265)   (197,700)
                                                 --------- -----------
    Net cash used in operating activities        (107,864)   (181,315)
                                                 --------- -----------

Cash flows from investing activities:
 Available-for-sale securities:
    Purchases of available-for-sale securities     (8,192)     (7,146)
    Cash received from residual interests in
     securitizations                               27,502      41,309
    Sales of other available-for-sale securities   11,185       4,960
 Purchases of property and equipment, net         (12,749)    (16,331)
 Payments made for business acquisitions, net
  of cash acquired                                 (9,126)        (75)
 Other, net                                         2,310      (2,437)
                                                 --------- -----------
    Net cash provided by investing activities      10,930      20,280
                                                 --------- -----------

Cash flows from financing activities:
 Repayments of notes payable                            -  (1,962,998)
 Proceeds from issuance of notes payable                -   2,119,490
 Dividends paid                                   (32,362)    (29,004)
 Payments to acquire treasury shares              (83,633)    (37,108)
 Proceeds from issuance of common stock            14,092      13,214
 Other, net                                        (1,837)       (712)
                                                 --------- -----------
    Net cash provided by (used in)
     financing activities                        (103,740)    102,882
                                                 --------- -----------

Net decrease in cash and cash equivalents        (200,674)    (58,153)
Cash and cash equivalents at beginning of the
 year                                             875,353     436,145
                                                 --------- -----------
Cash and cash equivalents at end of the period   $674,679    $377,992
                                                 ========= ===========

Supplementary cash flow data:
 Income taxes paid                                $73,122     $82,386
 Interest paid                                     16,788      13,179
                            H&R Block, Inc.
                    Consolidated Income Statements
        Unaudited, amounts in thousands, except per share data


                                                   Three Months Ended
                                                        July 31,
                                                   -------------------
                                                     2003      2002
                                                   --------- ---------
Revenues:
 Service revenues                                  $209,734  $190,569
 Gain on sale of mortgage assets                    192,639   145,008
 Interest income                                     70,951    78,220
 Product sales                                       17,232    15,412
 Royalties                                            1,567     1,201
 Other income                                         2,720       956
                                                   --------- ---------
                                                    494,843   431,366
                                                   --------- ---------

Operating expenses:
 Employee compensation and benefits                 222,156   210,188
 Occupancy and equipment                             76,151    64,862
 Interest                                            23,196    22,274
 Depreciation and amortization                       35,930    35,573
 Marketing and advertising                           10,108     9,186
 Supplies, freight and postage                        8,554     8,466
 Impairment of goodwill                                   -    18,000
 Other                                              103,146    80,214
                                                   --------- ---------
                                                    479,241   448,763
                                                   --------- ---------

Operating income (loss)                              15,602   (17,397)

Other income, net                                     1,695     1,491
                                                   --------- ---------

Income (loss) before taxes                           17,297   (15,906)
Income taxes (benefit)                                6,715    (6,362)
                                                   --------- ---------

Net income (loss)                                   $10,582   $(9,544)
                                                   ========= =========


Basic earnings (loss) per share                       $0.06    $(0.05)
                                                   ========= =========

Basic shares outstanding                            179,445   181,209


Diluted earnings (loss) per share                     $0.06    $(0.05)
                                                   ========= =========

Diluted shares outstanding                          182,921   181,209
                            H&R BLOCK, INC.
                        SELECTED OPERATING DATA
                               Unaudited

Option One Mortgage                    Three months ended
 Corporation              --------------------------------------------
                           7/31/2003   7/31/2002  % change  4/30/2003
                           ---------   ---------  --------  ---------

Number of loans originated
 Wholesale (non-prime)        28,494      20,774     37.2%     26,126
 Retail: Prime                 4,005       1,899    110.9%      3,813
         Non-prime             3,004       2,379     26.3%      2,566
                          ----------- ----------- -------- -----------
 Total                        35,503      25,052     41.7%     32,505
                          =========== =========== ======== ===========

Volume of loans originated (000's)
 Wholesale (non-prime)    $4,405,224  $2,837,060     55.3% $3,981,480
 Retail: Prime               540,326     254,039    112.7%    503,130
         Non-prime           365,331     282,290     29.4%    305,841
                          ----------- ----------- -------- -----------
 Total                    $5,310,881  $3,373,389     57.4% $4,790,451
                          =========== =========== ======== ===========


 Loan sales               $5,301,341  $3,357,730     57.9% $4,813,186
                          =========== =========== ======== ===========

Servicing portfolio
 Number of loans serviced    261,344     232,737     12.3%    246,463
 Servicing portfolio
  ($ bn's)                     $34.1       $26.8     27.2%      $31.3



H&R Block Financial                    Three months ended
 Advisors, Inc.           --------------------------------------------
                           7/31/2003   7/26/2002  % change  4/25/2003
                           ---------   ---------  --------  ---------

Customer trades              363,053     374,250     -3.0%    244,843
Customer daily average
 trades                        5,339       5,940    -10.1%      4,221
Average revenue per trade    $126.46     $118.92      6.3%    $128.89

Number of active accounts    755,643     730,985      3.4%    752,903

Ending balance of assets
 under administration
 ($ bn's)                      $24.3       $21.3     14.1%      $22.3
Average assets per active
 account                     $32,114     $29,116     10.3%    $29,616

Ending customer margin
 balances ($ millions)          $517        $651    -20.6%       $486
Ending payables to
 customers ($ millions)         $923        $793     16.4%       $848

    CONTACT: H&R Block Inc.
             Media Relations:
             Bob Schneider, 816-932-4835
             bschneider@hrblock.com
                 or
             Investor Relations:
             Mark Barnett, 816-701-4443
             marbarnett@hrblock.com

    SOURCE: H&R Block Inc.