H&R Block helps online taxpayers understand and file taxes by themselves
“Confident taxpayers who want the most value and to control the entire tax prep process are more likely to seek DIY options,” said
After a consumer decides to file taxes themselves, the next step is picking a product. The two categories are online and desktop software, which provide similar features and options at a great value. Among those features is “drag and drop.” New H&R Block clients can use “drag and drop” to import a pdf file of last year’s tax return – regardless of whether it was prepared with
Online tax prep options usher in more new and better options – plus lower prices
The DIY Online Help Center in the product has been redesigned, making it easier for clients to learn how to file taxes by themselves and answer any outstanding technical questions. Additionally, clients can select Tax Pro Review as an add-on or a standalone product to have their completed return reviewed, signed and submitted to the
“Ask a Tax Pro gives clients unlimited, on-demand chat sessions with a tax pro, so they can get the help they need while they are working on their tax returns, which is the boost some may need to feel more confident. By getting their questions answered along the way, clients can submit their return on their own and know they are getting their maximum refund,” Watts said.
Additional benefits of Ask a Tax Pro include:
- Connects clients to an exclusive group of tax experts who are highly trained and average 15 years of experience.
- Allows clients to share their screen so the tax professional can answer specific questions, no matter what device they are using.
- Gives clients the option to talk to a tax professional by phone if they prefer.
“In addition to H&R Block’s help options for online clients, H&R Block Online paid editions are typically priced lower than TurboTax’s peer products. Most clients can save at least
Software saves clients money, time while providing live chat and audit support
H&R Block Desktop software includes industry-exclusive features, such as free tax advice and in-person audit representation. Key desktop software features this year include an updated design and interview experience, and the option to download or use a CD to install on a PC or Mac.
“In addition to H&R Block’s guarantees for all of its products and services, the software products also are typically priced at least
While all H&R Block DIY desktop tax software clients are guaranteed maximum refund, 100-percent accuracy and 100-percent satisfaction, these are among the other benefits that make
• Competitively priced products, with over
- Free In-Person Audit Representation from an
H&R Blocktax pro (some competitors charge $49.99).
- Unlimited free tax advice via live chat (some competitors charge
• Up to five federal returns can be filed with each product, allowing clients to file for their friends and family
• Access to 80,000
With a full lineup of digital products for online and software filers,
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Source: HRB Tax Group, Inc.