UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (date of earliest event reported): March 5, 2020
(Exact name of registrant as specified in charter)
(State or other jurisdiction of | (Commission File Number) | (I.R.S. Employer |
incorporation or organization) | Identification No.) | |
(Address of Principal Executive Offices) (Zip Code)
(816 ) 854-3000
(Registrant's telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) |
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Securities registered pursuant to Section 12(b) of the Act:
Title of each class | Trading Symbol(s) | Name of each exchange on which registered |
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Item 2.02. Results of Operations and Financial Condition.
On March 5, 2020, the Company issued a press release regarding the Company’s results of operations for the fiscal quarter ended January 31, 2020. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits
Exhibit Number Description
104 | Cover Page Interactive Data File (embedded within the Inline XBRL document) |
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
H&R BLOCK, INC. | |||
Date: | March 5, 2020 | By: | /s/ Scott W. Andreasen |
Scott W. Andreasen | |||
Vice President and Secretary | |||
Exhibit 99.1
News Release
For Immediate Release: March 5, 2020
H&R Block Announces Fiscal 2020 Third Quarter Results; Reiterates Fiscal Year Financial Outlook
KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB) today released its U.S. tax return volume through February 28, 2020 and financial results for the fiscal 2020 third quarter ended January 31, 2020. The company normally reports a fiscal third quarter loss due to the seasonality of its tax business.
Fiscal Third Quarter Highlights1
▪ | Revenues for the fiscal third quarter ended January 31, 2020 increased 11%, to $519 million due to improved tax return volumes in both Assisted and DIY, as well as revenues from acquired franchises and Wave. |
▪ | Loss per share from continuing operations2 increased $0.08 to $0.66 and adjusted loss per share from continuing operations2,3 increased $0.07 to $0.59. |
▪ | The company reiterated its revenue growth and margin outlook for the full fiscal year. |
▪ | The company repurchased 2.8 million shares at an aggregate price of $66 million, bringing total repurchases for the year to 10.1 million shares at an aggregate price of $247 million. |
"We're making progress on our strategy to transform our business by connecting human expertise with technology to drive transparency and value for consumers and small business owners," said Jeff Jones, H&R Block's president and chief executive officer. "We're seeing the positive results of these efforts in our Assisted business and will apply learnings from the first half to deliver on our outlook for the fiscal year."
1 | All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period. |
2 All per share amounts are based on weighted average fully diluted shares over the corresponding period.
3 Adjusted loss per share from continuing operations is a non-GAAP financial measure. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
Fiscal 2020 Third Quarter Results From Continuing Operations
(in millions, except EPS) | Q3 FY2020 | Q3 FY2019 | ||||||
Revenue | $ | 519 | $ | 468 | ||||
Pretax Loss | $ | (177 | ) | $ | (159 | ) | ||
Net Loss | $ | (128 | ) | $ | (120 | ) | ||
Weighted-Avg. Shares - Diluted | 194.1 | 205.5 | ||||||
EPS2 | $ | (0.66 | ) | $ | (0.58 | ) | ||
Adjusted EPS2,3 | $ | (0.59 | ) | $ | (0.52 | ) | ||
EBITDA4 | $ | (107 | ) | $ | (92 | ) | ||
"We're pleased with our strong revenue growth in the fiscal third quarter," said Tony Bowen, H&R Block's chief financial officer. "While we have realized some one-time expense increases, we still expect to deliver on our revenue growth and margin outlook for the fiscal year."
Key Financial Metrics
▪ | Total revenues increased $50.8 million, or 10.9%, to $519.2 million due to improved tax return volumes in both Assisted and DIY, as well as revenues from acquired franchises and Wave. |
▪ | Total operating expenses increased $65.3 million, or 10.8%, to $671.8 million, due to Wave, the timing of marketing expense recognition, increased compensation related to higher Assisted tax return volumes, and planned investments in our technology roadmap. |
▪ | Pretax loss increased $18.4 million, or 11.6%, to $177.0 million. |
▪ | Loss per share from continuing operations increased $0.08 to $0.66; adjusted loss per share from continuing operations increased $0.07 to $0.59. The change in pretax loss, along with lower shares outstanding, impacted loss per share. While beneficial on a full-year basis, the lower share count negatively impacts EPS in quarters in which the company reports a loss. These impacts were partially offset by an increased tax benefit. |
Share Repurchases and Dividends
▪ | During the third quarter of fiscal 2020, the company repurchased and retired 2.8 million shares at an aggregate price of $65.8 million, or $23.35 per share. Fiscal year-to-date repurchases total 10.1 million shares at an aggregate price of $246.8 million, or $24.36 per share. |
▪ | As previously announced, a quarterly cash dividend of $0.26 per share is payable on April 1, 2020 to shareholders of record as of March 17, 2020. H&R Block has paid quarterly dividends consecutively since the company went public in 1962 and has increased its dividend in each of the past four fiscal years. |
Discontinued Operations
For information on Sand Canyon, please refer to disclosures in the company’s reports on Forms 10-K, 10-Q, and other filings with the SEC.
Conference Call
4 Earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations is a non-GAAP financial measure. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
Discussion of the fiscal 2020 third quarter results, outlook, and a general business update will occur during the company’s previously announced fiscal third quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on March 5, 2020. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:
U.S./Canada (866) 987-6821 or International (630) 652-5951
Conference ID: 7830599
The call, along with a presentation for viewing, will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com. The presentation will be posted on the Quarterly Results page at http://investors.hrblock.com following the conclusion of the call.
A replay of the call will be available beginning at 7:30 p.m. Eastern time on March 5, 2020 and continuing for seven days by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 7830599. The webcast will be available for replay beginning on March 6, 2020 and continuing for 90 days at http://investors.hrblock.com.
About H&R Block
H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation, financial services and small business solutions. The company is disrupting the tax industry by providing consumers price transparency and with digital platforms such as Tax Pro GoSM. H&R Block believes the best solutions blend digital capabilities with human expertise and care. For more information visit hrblock.com/news and follow @HRBlockNews.
About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to
publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2019 in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com. In addition, factors that may cause the company’s actual estimated effective tax rate to differ from estimates include the company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the company has made, and future actions of the company. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.
For Further Information
Investor Relations: Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations: Susan Waldron, (816) 854-5522, susan.waldron@hrblock.com
TABLES FOLLOW
CONSOLIDATED STATEMENTS OF OPERATIONS | (unaudited, in 000s - except per share amounts) | |||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
2020 | 2019 | 2020 | 2019 | |||||||||||||
REVENUES: | ||||||||||||||||
Service revenues | $ | 419,955 | $ | 373,659 | $ | 691,762 | $ | 627,786 | ||||||||
Royalty, product and other revenues | 99,250 | 94,725 | 138,606 | 134,652 | ||||||||||||
519,205 | 468,384 | 830,368 | 762,438 | |||||||||||||
OPERATING EXPENSES: | ||||||||||||||||
Costs of revenues | 462,521 | 421,026 | 945,119 | 893,401 | ||||||||||||
Selling, general and administrative | 209,288 | 185,458 | 475,758 | 404,517 | ||||||||||||
Total operating expenses | 671,809 | 606,484 | 1,420,877 | 1,297,918 | ||||||||||||
Other income (expense), net | 1,879 | 2,269 | 13,741 | 11,275 | ||||||||||||
Interest expense on borrowings | (26,305 | ) | (22,833 | ) | (68,682 | ) | (65,214 | ) | ||||||||
Loss from continuing operations before income tax benefit | (177,030 | ) | (158,664 | ) | (645,450 | ) | (589,419 | ) | ||||||||
Income tax benefit | (49,004 | ) | (38,885 | ) | (188,146 | ) | (149,906 | ) | ||||||||
Net loss from continuing operations | (128,026 | ) | (119,779 | ) | (457,304 | ) | (439,513 | ) | ||||||||
Net loss from discontinued operations | (1,657 | ) | (6,675 | ) | (10,625 | ) | (15,887 | ) | ||||||||
NET LOSS | $ | (129,683 | ) | $ | (126,454 | ) | $ | (467,929 | ) | $ | (455,400 | ) | ||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||
Continuing operations | $ | (0.66 | ) | $ | (0.58 | ) | $ | (2.31 | ) | $ | (2.13 | ) | ||||
Discontinued operations | (0.01 | ) | (0.04 | ) | (0.05 | ) | (0.08 | ) | ||||||||
Consolidated | $ | (0.67 | ) | $ | (0.62 | ) | $ | (2.36 | ) | $ | (2.21 | ) | ||||
WEIGHTED AVERAGE BASIC AND DILUTED SHARES | 194,077 | 205,532 | 198,064 | 206,242 | ||||||||||||
CONSOLIDATED BALANCE SHEETS | (unaudited, in 000s - except per share data) | |||||||||||
As of | January 31, 2020 | January 31, 2019 | April 30, 2019 | |||||||||
ASSETS | ||||||||||||
Cash and cash equivalents | $ | 192,340 | $ | 203,226 | $ | 1,572,150 | ||||||
Cash and cash equivalents - restricted | 169,447 | 101,903 | 135,577 | |||||||||
Receivables, net | 819,946 | 758,217 | 138,965 | |||||||||
Prepaid expenses and other current assets | 120,229 | 171,306 | 146,667 | |||||||||
Total current assets | 1,301,962 | 1,234,652 | 1,993,359 | |||||||||
Property and equipment, net | 197,569 | 220,505 | 212,092 | |||||||||
Operating lease right of use asset | 463,777 | — | — | |||||||||
Intangible assets, net | 433,074 | 356,952 | 342,493 | |||||||||
Goodwill | 838,830 | 520,005 | 519,937 | |||||||||
Deferred tax assets and income taxes receivable | 134,901 | 141,366 | 141,979 | |||||||||
Other noncurrent assets | 82,317 | 95,326 | 90,085 | |||||||||
Total assets | $ | 3,452,430 | $ | 2,568,806 | $ | 3,299,945 | ||||||
LIABILITIES AND STOCKHOLDERS’ EQUITY | ||||||||||||
LIABILITIES: | ||||||||||||
Accounts payable and accrued expenses | $ | 156,766 | $ | 202,101 | $ | 249,525 | ||||||
Accrued salaries, wages and payroll taxes | 117,459 | 140,902 | 196,527 | |||||||||
Accrued income taxes and reserves for uncertain tax positions | 36,242 | 49,009 | 271,973 | |||||||||
Current portion of long-term debt | 649,022 | — | — | |||||||||
Operating lease liabilities | 187,890 | — | — | |||||||||
Deferred revenue and other current liabilities | 190,242 | 195,634 | 204,976 | |||||||||
Total current liabilities | 1,337,621 | 587,646 | 923,001 | |||||||||
Long-term debt and line of credit borrowings | 1,880,589 | 1,876,989 | 1,492,629 | |||||||||
Deferred tax liabilities and reserves for uncertain tax positions | 172,954 | 214,217 | 197,906 | |||||||||
Operating lease liabilities | 289,299 | — | — | |||||||||
Deferred revenue and other noncurrent liabilities | 90,346 | 103,545 | 144,882 | |||||||||
Total liabilities | 3,770,809 | 2,782,397 | 2,758,418 | |||||||||
COMMITMENTS AND CONTINGENCIES | ||||||||||||
STOCKHOLDERS’ EQUITY: | ||||||||||||
Common stock, no par, stated value $.01 per share | 2,282 | 2,415 | 2,383 | |||||||||
Additional paid-in capital | 769,990 | 764,982 | 767,636 | |||||||||
Accumulated other comprehensive loss | (25,391 | ) | (17,642 | ) | (20,416 | ) | ||||||
Retained earnings (deficit) | (367,218 | ) | (254,277 | ) | 499,386 | |||||||
Less treasury shares, at cost | (698,042 | ) | (709,069 | ) | (707,462 | ) | ||||||
Total stockholders' equity (deficiency) | (318,379 | ) | (213,591 | ) | 541,527 | |||||||
Total liabilities and stockholders' equity | $ | 3,452,430 | $ | 2,568,806 | $ | 3,299,945 | ||||||
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS | (unaudited, in 000s) | |||||||
Nine months ended January 31, | 2020 | 2019 | ||||||
CASH FLOWS FROM OPERATING ACTIVITIES: | ||||||||
Net loss | $ | (467,929 | ) | $ | (455,400 | ) | ||
Adjustments to reconcile net loss to net cash used in operating activities: | ||||||||
Depreciation and amortization | 125,409 | 126,013 | ||||||
Provision for bad debt | 37,517 | 35,009 | ||||||
Deferred taxes | 10,795 | 20,557 | ||||||
Stock-based compensation | 22,699 | 18,009 | ||||||
Changes in assets and liabilities, net of acquisitions: | ||||||||
Receivables | (684,323 | ) | (641,157 | ) | ||||
Prepaid expenses, other current and noncurrent assets | (1,990 | ) | (56,160 | ) | ||||
Accounts payable, accrued expenses, salaries, wages and payroll taxes | (166,204 | ) | (47,975 | ) | ||||
Deferred revenue, other current and noncurrent liabilities | (55,064 | ) | (66,804 | ) | ||||
Income tax receivables, accrued income taxes and income tax reserves | (282,488 | ) | (277,240 | ) | ||||
Other, net | (6,213 | ) | (2,308 | ) | ||||
Net cash used in operating activities | (1,467,791 | ) | (1,347,456 | ) | ||||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||
Capital expenditures | (66,510 | ) | (79,982 | ) | ||||
Payments made for business acquisitions, net of cash acquired | (450,282 | ) | (42,428 | ) | ||||
Franchise loans funded | (32,890 | ) | (16,875 | ) | ||||
Payments from franchisees | 14,604 | 15,149 | ||||||
Other, net | 45,376 | 4,877 | ||||||
Net cash used in investing activities | (489,702 | ) | (119,259 | ) | ||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||
Repayments of line of credit borrowings | (285,000 | ) | (230,000 | ) | ||||
Proceeds from line of credit borrowings | 1,320,000 | 615,000 | ||||||
Dividends paid | (154,827 | ) | (154,866 | ) | ||||
Repurchase of common stock, including shares surrendered | (256,199 | ) | (102,152 | ) | ||||
Proceeds from exercise of stock options | 2,074 | 2,527 | ||||||
Other, net | (14,136 | ) | (20,126 | ) | ||||
Net cash provided by financing activities | 611,912 | 110,383 | ||||||
Effects of exchange rate changes on cash | (359 | ) | (2,217 | ) | ||||
Net decrease in cash and cash equivalents, including restricted balances | (1,345,940 | ) | (1,358,549 | ) | ||||
Cash, cash equivalents and restricted cash, beginning of period | 1,707,727 | 1,663,678 | ||||||
Cash, cash equivalents and restricted cash, end of period | $ | 361,787 | $ | 305,129 | ||||
SUPPLEMENTARY CASH FLOW DATA: | ||||||||
Income taxes paid, net of refunds received | $ | 84,872 | $ | 103,789 | ||||
Interest paid on borrowings | 65,972 | 55,581 | ||||||
Accrued additions to property and equipment | 1,662 | 2,241 | ||||||
Accrued purchase of common stock | — | 12,301 | ||||||
FINANCIAL RESULTS | (unaudited, in 000s - except per share amounts) | |||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
2020 | 2019 | 2020 | 2019 | |||||||||||||
REVENUES: | ||||||||||||||||
U.S. assisted tax preparation | $ | 283,956 | $ | 256,813 | $ | 358,174 | $ | 329,569 | ||||||||
U.S. royalties | 44,965 | 42,265 | 59,644 | 57,898 | ||||||||||||
U.S. DIY tax preparation | 34,089 | 31,996 | 42,040 | 37,771 | ||||||||||||
International | 11,804 | 12,304 | 97,311 | 96,980 | ||||||||||||
Refund Transfers | 50,494 | 47,482 | 52,794 | 49,466 | ||||||||||||
Emerald Card® | 16,657 | 14,980 | 39,128 | 38,704 | ||||||||||||
Peace of Mind® Extended Service Plan | 16,954 | 16,596 | 75,451 | 77,491 | ||||||||||||
Tax Identity Shield® | 8,138 | 7,655 | 17,308 | 17,639 | ||||||||||||
Interest and fee income on Emerald AdvanceTM | 32,741 | 30,924 | 33,780 | 31,768 | ||||||||||||
Wave | 11,213 | — | 25,740 | — | ||||||||||||
Other | 8,194 | 7,369 | 28,998 | 25,152 | ||||||||||||
Total revenues | 519,205 | 468,384 | 830,368 | 762,438 | ||||||||||||
Compensation and benefits: | ||||||||||||||||
Field wages | 165,435 | 153,764 | 280,231 | 262,792 | ||||||||||||
Other wages | 63,808 | 54,243 | 178,389 | 152,111 | ||||||||||||
Benefits and other compensation | 45,397 | 42,778 | 100,579 | 89,887 | ||||||||||||
274,640 | 250,785 | 559,199 | 504,790 | |||||||||||||
Occupancy | 102,788 | 94,407 | 292,470 | 290,013 | ||||||||||||
Marketing and advertising | 84,760 | 72,876 | 101,190 | 88,356 | ||||||||||||
Depreciation and amortization | 44,147 | 44,088 | 125,409 | 126,013 | ||||||||||||
Bad debt | 36,527 | 33,861 | 37,594 | 33,191 | ||||||||||||
Other (1) | 128,947 | 110,467 | 305,015 | 255,555 | ||||||||||||
Total operating expenses | 671,809 | 606,484 | 1,420,877 | 1,297,918 | ||||||||||||
Other income (expense), net | 1,879 | 2,269 | 13,741 | 11,275 | ||||||||||||
Interest expense on borrowings | (26,305 | ) | (22,833 | ) | (68,682 | ) | (65,214 | ) | ||||||||
Pretax loss | (177,030 | ) | (158,664 | ) | (645,450 | ) | (589,419 | ) | ||||||||
Income tax benefit | (49,004 | ) | (38,885 | ) | (188,146 | ) | (149,906 | ) | ||||||||
Net loss from continuing operations | (128,026 | ) | (119,779 | ) | (457,304 | ) | (439,513 | ) | ||||||||
Net loss from discontinued operations | (1,657 | ) | (6,675 | ) | (10,625 | ) | (15,887 | ) | ||||||||
NET LOSS | $ | (129,683 | ) | $ | (126,454 | ) | $ | (467,929 | ) | $ | (455,400 | ) | ||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||
Continuing operations | $ | (0.66 | ) | $ | (0.58 | ) | $ | (2.31 | ) | $ | (2.13 | ) | ||||
Discontinued operations | (0.01 | ) | (0.04 | ) | (0.05 | ) | (0.08 | ) | ||||||||
Consolidated | $ | (0.67 | ) | $ | (0.62 | ) | $ | (2.36 | ) | $ | (2.21 | ) | ||||
Weighted average basic and diluted shares | 194,077 | 205,532 | 198,064 | 206,242 | ||||||||||||
EBITDA from continuing operations (2) | $ | (106,578 | ) | $ | (91,743 | ) | $ | (451,359 | ) | $ | (398,192 | ) | ||||
(1) | We reclassified $10.0 million and $15.3 million of supplies expense from its own financial statement line to other expenses for the three and nine months ended January 31, 2019, respectively, to conform to the current year presentation. |
(2) See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.
U.S. TAX OPERATING DATA | ||||||||||||||||||||||
Fiscal Year-to-Date | Fiscal Year-to-Date | |||||||||||||||||||||
January 31, | February 28, | |||||||||||||||||||||
2020 | 2019 | % Change | 2020 | 2019 | % Change | |||||||||||||||||
Tax Returns Prepared: (in 000s) (1) (2) | ||||||||||||||||||||||
Company-owned operations | 1,476 | 1,357 | 8.8 | % | 4,230 | 4,237 | (0.2 | )% | ||||||||||||||
Franchise operations | 676 | 610 | 10.8 | % | 1,801 | 1,802 | (0.1 | )% | ||||||||||||||
Total H&R Block Assisted | 2,152 | 1,967 | 9.4 | % | 6,031 | 6,039 | (0.1 | )% | ||||||||||||||
Desktop | 133 | 128 | 3.9 | % | 659 | 706 | (6.7 | )% | ||||||||||||||
Online | 1,308 | 1,164 | 12.4 | % | 3,580 | 3,480 | 2.9 | % | ||||||||||||||
Total H&R Block DIY | 1,441 | 1,292 | 11.5 | % | 4,239 | 4,186 | 1.3 | % | ||||||||||||||
IRS Free File | 142 | 101 | 40.6 | % | 446 | 340 | 31.2 | % | ||||||||||||||
Total H&R Block Returns | 3,735 | 3,360 | 11.2 | % | 10,716 | 10,565 | 1.4 | % | ||||||||||||||
Net Average Charge: (3) | ||||||||||||||||||||||
Company-owned operations | $ | 244.87 | $ | 253.11 | (3.3 | )% | $ | 227.22 | $ | 231.59 | (1.9 | )% | ||||||||||
Franchise operations (4) | 242.76 | 242.29 | 0.2 | % | 220.37 | 217.94 | 1.1 | % | ||||||||||||||
DIY | 29.17 | 29.15 | 0.1 | % | 26.82 | 27.29 | (1.7 | )% | ||||||||||||||
(1) | An assisted tax return is defined as a current or prior year individual tax return that has been accepted and paid for by the client. Also included are Tax Pro GoSM, Tax Pro ReviewSM, and business returns. A DIY return is defined as a return that has been electronically filed and accepted by the IRS. Also included are online returns paid and printed. |
(2) | Amounts have been reclassified between company-owned and franchise for offices which were refranchised or repurchased by the company during the year. |
(3) | Net average charge is calculated as tax preparation fees divided by tax returns prepared. For DIY, net average charge excludes IRS Free File. |
(4) | Net average charge related to H&R Block Franchise operations represents tax preparation fees collected by H&R Block franchisees divided by returns prepared in franchise offices. H&R Block will recognize a portion of franchise revenues as franchise royalties based on the terms of franchise agreements. |
(in 000s) | ||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
NON-GAAP FINANCIAL MEASURE - EBITDA | 2020 | 2019 | 2020 | 2019 | ||||||||||||
Net loss - as reported | $ | (129,683 | ) | $ | (126,454 | ) | $ | (467,929 | ) | $ | (455,400 | ) | ||||
Discontinued operations, net | 1,657 | 6,675 | 10,625 | 15,887 | ||||||||||||
Net loss from continuing operations - as reported | (128,026 | ) | (119,779 | ) | (457,304 | ) | (439,513 | ) | ||||||||
Add back: | ||||||||||||||||
Income taxes of continuing operations | (49,004 | ) | (38,885 | ) | (188,146 | ) | (149,906 | ) | ||||||||
Interest expense of continuing operations | 26,305 | 22,833 | 68,682 | 65,214 | ||||||||||||
Depreciation and amortization of continuing operations | 44,147 | 44,088 | 125,409 | 126,013 | ||||||||||||
21,448 | 28,036 | 5,945 | 41,321 | |||||||||||||
EBITDA from continuing operations | $ | (106,578 | ) | $ | (91,743 | ) | $ | (451,359 | ) | $ | (398,192 | ) | ||||
(in 000s, except per share amounts) | ||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
NON-GAAP FINANCIAL MEASURE - ADJUSTED EPS | 2020 | 2019 | 2020 | 2019 | ||||||||||||
Net loss from continuing operations | $ | (128,026 | ) | $ | (119,779 | ) | $ | (457,304 | ) | $ | (439,513 | ) | ||||
Adjustments: | ||||||||||||||||
Amortization of intangibles related to acquisitions (pretax) | 19,179 | 16,142 | 54,997 | 46,453 | ||||||||||||
Tax effect of adjustments (1) | (4,956 | ) | (3,820 | ) | (13,667 | ) | (11,116 | ) | ||||||||
Adjusted net loss from continuing operations | $ | (113,803 | ) | $ | (107,457 | ) | $ | (415,974 | ) | $ | (404,176 | ) | ||||
Diluted loss per share (GAAP) | $ | (0.66 | ) | $ | (0.58 | ) | $ | (2.31 | ) | $ | (2.13 | ) | ||||
Adjustments, net of tax | 0.07 | 0.06 | 0.21 | 0.17 | ||||||||||||
Adjusted loss per share (Non-GAAP) | $ | (0.59 | ) | $ | (0.52 | ) | $ | (2.10 | ) | $ | (1.96 | ) | ||||
(1) Tax effect of adjustments is computed as the pretax effect of the adjustments multiplied by our effective tax rate before discrete items.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.
We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions. We believe removing the impacts of amortization of acquired intangibles provides a more meaningful indicator of performance and will assist in understanding our financial results.
We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, EBITDA margin from continuing operations, adjusted diluted earnings per share from continuing operations and free cash flow. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.