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Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
 
 
þ
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the quarterly period ended October 31, 2017
 
 
OR
¨

 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the transition period from             to             
Commission file number 1-06089
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H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURI
 
44-0607856
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant's telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ     No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ     No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer þ           Accelerated filer ¨         Non-accelerated filer ¨          Smaller reporting company ¨     Emerging growth company ¨
(Do not check if a smaller reporting company)
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ¨    No  þ
The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on November 30, 2017: 209,068,915 shares.
 


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Form 10-Q for the Period Ended October 31, 2017
Table of Contents
 
 
 
 
 
Consolidated Statements of Operations and Comprehensive Loss
 
 
Three and six months ended October 31, 2017 and 2016
1
 
 
 
 
Consolidated Balance Sheets
 
 
As of October 31, 2017, October 31, 2016 and April 30, 2017
 
 
 
 
Consolidated Statements of Cash Flows
 
 
Six months ended October 31, 2017 and 2016
 
 
 
 
Notes to Consolidated Financial Statements
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Legal Proceedings
 
 
 
Risk Factors
 
 
 
Unregistered Sales of Equity Securities and Use of Proceeds
 
 
 
Item 3.
Defaults Upon Senior Securities
 
 
 
Item 4.
Mine Safety Disclosures
 
 
 
 
 
 
Exhibits
 
 
 
 


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PART I    FINANCIAL INFORMATION
ITEM 1.
FINANCIAL STATEMENTS
CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE LOSS
(unaudited, in 000s, except 
per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2017

 
2016

 
2017

 
2016

 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
127,923

 
$
118,940

 
$
252,618

 
$
231,324

Royalty, product and other revenues
 
12,931

 
12,392

 
26,038

 
25,193

 
 
140,854

 
131,332

 
278,656

 
256,517

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
65,884

 
57,728

 
121,476

 
110,083

Occupancy and equipment
 
105,304

 
99,067

 
203,771

 
193,492

Provision for bad debt
 
1,779

 
(131
)
 
4,238

 
1,286

Depreciation and amortization
 
29,729

 
29,911

 
58,345

 
57,378

Other
 
37,323

 
39,127

 
79,904

 
74,549

 
 
240,019

 
225,702

 
467,734

 
436,788

Selling, general and administrative:
 
 
 
 
 
 
 
 
Marketing and advertising
 
11,562

 
12,001

 
18,666

 
19,562

Compensation and benefits
 
62,138

 
58,293

 
118,511

 
115,815

Depreciation and amortization
 
15,063

 
15,839

 
30,045

 
29,654

Other selling, general and administrative
 
28,083

 
27,519

 
44,873

 
47,444


 
116,846

 
113,652

 
212,095

 
212,475

Total operating expenses
 
356,865

 
339,354

 
679,829

 
649,263

 
 
 
 
 
 
 
 
 
Other income (expense), net
 
1,011

 
2,173

 
2,231

 
4,814

Interest expense on borrowings
 
(21,265
)
 
(22,620
)
 
(42,542
)
 
(44,086
)
Loss from continuing operations before income tax benefit
 
(236,265
)
 
(228,469
)
 
(441,484
)
 
(432,018
)
Income tax benefit
 
(87,953
)
 
(85,054
)
 
(165,354
)
 
(167,577
)
Net loss from continuing operations
 
(148,312
)
 
(143,415
)
 
(276,130
)
 
(264,441
)
Net loss from discontinued operations, net of tax benefits of $3,067 and $1,644, $4,672 and $3,201
 
(5,254
)
 
(2,805
)
 
(8,003
)
 
(5,452
)
NET LOSS
 
$
(153,566
)
 
$
(146,220
)
 
$
(284,133
)
 
$
(269,893
)
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.71
)
 
$
(0.67
)
 
$
(1.33
)
 
$
(1.21
)
Discontinued operations
 
(0.03
)
 
(0.01
)
 
(0.03
)
 
(0.03
)
Consolidated
 
$
(0.74
)
 
$
(0.68
)
 
$
(1.36
)
 
$
(1.24
)
 
 
 
 
 
 
 
 
 
DIVIDENDS DECLARED PER SHARE
 
$
0.24

 
$
0.22

 
$
0.48

 
$
0.44

 
 
 
 
 
 
 
 
 
COMPREHENSIVE LOSS:
 
 
 
 
 
 
 
 
Net loss
 
$
(153,566
)
 
$
(146,220
)
 
$
(284,133
)
 
$
(269,893
)
Unrealized gains (losses) on securities, net of taxes
 
 
 
 
 
 
 
 
Unrealized holding gains (losses) arising during
the period, net of tax benefits of $ - , $ - , $ - and $6
 
(1
)
 

 
1

 
(11
)
Change in foreign currency translation adjustments
 
(1,384
)
 
(2,318
)
 
1,076

 
(5,878
)
Other comprehensive income (loss)
 
(1,385
)
 
(2,318
)
 
1,077

 
(5,889
)
Comprehensive loss
 
$
(154,951
)
 
$
(148,538
)
 
$
(283,056
)
 
$
(275,782
)
 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

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CONSOLIDATED BALANCE SHEETS
 
(unaudited, in 000s, except 
share and per share amounts)
 
As of
 
October 31, 2017

 
October 31, 2016

 
April 30, 2017

 
 


 


 
 
ASSETS
 
 
 
 
 
 
Cash and cash equivalents
 
$
180,997

 
$
232,510

 
$
1,011,331

Cash and cash equivalents - restricted
 
100,665

 
109,538

 
106,208

Receivables, less allowance for doubtful accounts of $55,265, $56,062 and $55,296
 
77,750

 
104,764

 
162,775

Prepaid expenses and other current assets
 
85,204

 
73,555

 
65,725

Mortgage loans held for sale, net of allowance for loan losses of $5,484
 

 
183,107

 

Total current assets
 
444,616

 
703,474

 
1,346,039

Property and equipment, at cost, less accumulated depreciation and amortization of $728,811, $647,689 and $678,161
 
262,226

 
293,060

 
263,827

Intangible assets, net
 
406,440

 
433,135

 
409,364

Goodwill
 
493,059

 
477,360

 
491,207

Deferred tax assets and income taxes receivable
 
9,205

 
81,755

 
83,728

Other noncurrent assets
 
101,015

 
93,394

 
99,943

Total assets
 
$
1,716,561

 
$
2,082,178

 
$
2,694,108

LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
 
 
 
LIABILITIES:
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
114,875

 
$
139,808

 
$
217,028

Accrued salaries, wages and payroll taxes
 
42,897

 
40,754

 
183,856

Accrued income taxes and reserves for uncertain tax positions
 
43,879

 
68,832

 
348,199

Current portion of long-term debt
 
1,004

 
903

 
981

Deferred revenue and other current liabilities
 
190,522

 
184,560

 
189,216

Total current liabilities
 
393,177

 
434,857

 
939,280

Long-term debt and line of credit borrowings
 
1,493,828

 
1,967,206

 
1,493,017

Reserves for uncertain tax positions
 
138,024

 
117,553

 
159,085

Deferred revenue and other noncurrent liabilities
 
104,305

 
120,033

 
163,609

Total liabilities
 
2,129,334

 
2,639,649

 
2,754,991

COMMITMENTS AND CONTINGENCIES
 


 


 


STOCKHOLDERS' EQUITY:
 
 
 
 
 
 
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 246,198,878, 250,578,382 and 246,198,878
 
2,462

 
2,506

 
2,462

Additional paid-in capital
 
753,423

 
751,229

 
754,912

Accumulated other comprehensive loss
 
(14,222
)
 
(17,122
)
 
(15,299
)
Retained deficit
 
(433,556
)
 
(538,242
)
 
(48,206
)
Less treasury shares, at cost, of 37,130,454, 39,085,220 and 39,027,573
 
(720,880
)
 
(755,842
)
 
(754,752
)
Total stockholders' equity (deficiency)
 
(412,773
)
 
(557,471
)
 
(60,883
)
Total liabilities and stockholders' equity
 
$
1,716,561

 
$
2,082,178

 
$
2,694,108

 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

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CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Six months ended October 31,
 
2017

 
2016

CASH FLOWS FROM OPERATING ACTIVITIES:
 
 
 
 
Net loss
 
$
(284,133
)
 
$
(269,893
)
Adjustments to reconcile net loss to net cash used in operating activities:
 
 
 
 
Depreciation and amortization
 
88,390

 
87,032

Provision for bad debt
 
4,238

 
1,286

Deferred taxes
 
58,634

 
6,489

Stock-based compensation
 
11,627

 
12,472

Changes in assets and liabilities, net of acquisitions:
 
 
 
 
Receivables
 
77,958

 
48,653

Prepaid expenses and other current assets
 
(19,283
)
 
(7,386
)
Other noncurrent assets
 
8,984

 
7,713

Accounts payable and accrued expenses
 
(85,846
)
 
(99,378
)
Accrued salaries, wages and payroll taxes
 
(141,491
)
 
(120,672
)
Deferred revenue and other current liabilities
 
3,775

 
(46,531
)
Deferred revenue and other noncurrent liabilities
 
(60,857
)
 
(52,548
)
Income tax receivables, accrued income taxes and income tax reserves
 
(296,023
)
 
(282,234
)
Other, net
 
(14,430
)
 
(5,379
)
Net cash used in operating activities
 
(648,457
)
 
(720,376
)
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Principal payments and sales of mortgage loans and real estate owned, net
 

 
19,009

Capital expenditures
 
(56,750
)
 
(44,918
)
Payments made for business acquisitions, net of cash acquired
 
(27,522
)
 
(36,151
)
Franchise loans funded
 
(10,939
)
 
(10,171
)
Payments received on franchise loans
 
10,322

 
14,263

Other, net
 
5,474

 
2,177

Net cash used in investing activities
 
(79,415
)
 
(55,791
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of line of credit borrowings
 

 
(50,000
)
Proceeds from line of credit borrowings
 

 
525,000

Dividends paid
 
(100,082
)
 
(95,971
)
Repurchase of common stock, including shares surrendered
 
(7,581
)
 
(215,511
)
Proceeds from exercise of stock options
 
27,522

 
1,630

Other, net
 
(26,717
)
 
(43,734
)
Net cash provided by (used in) financing activities
 
(106,858
)
 
121,414

 
 
 
 
 
Effects of exchange rate changes on cash
 
(1,147
)
 
(4,110
)
 
 
 
 
 
Net decrease in cash, cash equivalents and restricted cash
 
(835,877
)
 
(658,863
)
Cash, cash equivalents and restricted cash, beginning of period
 
1,117,539

 
1,000,911

Cash, cash equivalents and restricted cash, end of period
 
$
281,662

 
$
342,048

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
76,451

 
$
112,339

Interest paid on borrowings
 
39,902

 
40,670

Accrued additions to property and equipment
 
3,874

 
12,920

Accrued purchase of common stock
 

 
7,143

 
 
 
 
 
See accompanying notes to consolidated financial statements.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                  (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATION The consolidated balance sheets as of October 31, 2017 and 2016, the consolidated statements of operations and comprehensive loss for the three and six months ended October 31, 2017 and 2016, and the consolidated statements of cash flows for the six months ended October 31, 2017 and 2016 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows as of October 31, 2017 and 2016 and for all periods presented have been made.
"H&R Block," "the Company," "we," "our," and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2017 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2017 or for the year then ended are derived from our April 30, 2017 Annual Report to Shareholders on Form 10-K.
MANAGEMENT ESTIMATES The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
SEASONALITY OF BUSINESS Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 9 and 10 for additional information on litigation, claims, and other loss contingencies related to our discontinued operations.
NEW ACCOUNTING PRONOUNCEMENTS – 
Restricted Cash in Statement of Cash Flows. In November 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2016-18, "Restricted Cash (a consensus of the FASB Emerging Issues Task Force)," (ASU 2016-18). This guidance requires that restricted cash be included with cash and cash equivalents when reconciling the beginning and end-of-period total amounts shown on the statement of cash flows. This guidance must be applied retrospectively to all periods presented. We adopted ASU 2016-18 effective May 1, 2017. All prior periods have been adjusted to conform to the current period presentation, which resulted in a decrease in cash used in operations of $5.4 million for the six months ended October 31, 2016.
Stock-Based Compensation. In March 2016, the FASB issued Accounting Standards Update No. 2016-09, "Improvements to Employee Share-Based Payment Accounting," (ASU 2016-09). This guidance requires that, among other things: (1) all excess tax benefits and tax deficiencies would be recognized as income tax expense or benefit in the income statement; and (2) excess tax benefits would not be separated from other income tax cash flows and, thus, would be classified along with other cash flows as an operating activity. The transition requirements for this guidance varies by component, but the changes applicable to us were applied prospectively. We adopted ASU 2016-09 effective May 1, 2017. We recorded a discrete tax benefit of $5.2 million related to stock-based compensation during the six months ended October 31, 2017.
Revenue Recognition. In May 2014, the FASB issued Accounting Standards Update No. 2014-09, "Revenue from Contracts with Customers," (ASU 2014-09) which is a comprehensive new revenue recognition model that requires

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an entity to recognize the amount of revenue which reflects the consideration it expects to receive in exchange for the transfer of the promised goods or services to customers. This ASU also requires additional disclosure about the nature, amount, timing, and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract, and clarifies guidance for multiple-element arrangements. This guidance will replace most existing revenue recognition guidance in GAAP when it becomes effective. The new standard is effective for us on May 1, 2018. The standard permits the use of either the full retrospective or modified retrospective transition method.
We have substantially completed our evaluation of the impact of ASU 2014-09 on our United States (U.S.) assisted tax preparation fees, U.S. royalties, the online portion of U.S. DIY tax preparation fees, and revenues from Peace of Mind® Extended Service Plan (POM), and based on the preliminary results of our evaluation, we do not expect the application of this guidance to have a material impact on the recognition of revenue related to these services. Changes to our client agreements or service design before adoption of the new standard could change our preliminary conclusions. We are still evaluating the impact of this guidance as it relates to other revenue streams, as well as certain associated expenses. Depending on the results of our review, there could be changes to the classification and timing of recognition of revenues and expenses related to other revenue streams. We currently expect to adopt using the full retrospective transition method, under which we will recast prior periods to comply with this new guidance. We are continuing our assessment, including evaluating the standard's impact on our internal controls.
NOTE 2: LOSS PER SHARE AND STOCKHOLDERS' EQUITY
LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income or loss from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 3.4 million shares for the three and six months ended October 31, 2017, and 4.6 million shares for the three and six months ended October 31, 2016, as the effect would be antidilutive due to the net loss from continuing operations during those periods.
The computations of basic and diluted loss per share from continuing operations are as follows:
(in 000s, except per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2017

 
2016

 
2017

 
2016

Net loss from continuing operations attributable to shareholders
 
$
(148,312
)
 
$
(143,415
)
 
$
(276,130
)
 
$
(264,441
)
Amounts allocated to participating securities
 
(161
)
 
(143
)
 
(321
)
 
(267
)
Net loss from continuing operations attributable to common shareholders
 
$
(148,473
)
 
$
(143,558
)
 
$
(276,451
)
 
$
(264,708
)
 
 
 
 
 
 
 
 
 
Basic weighted average common shares
 
209,065

 
215,535

 
208,500

 
218,009

Potential dilutive shares
 

 

 

 

Dilutive weighted average common shares
 
209,065

 
215,535

 
208,500

 
218,009

 
 
 
 
 
 
 
 
 
Loss per share from continuing operations attributable to common shareholders:
Basic
 
$
(0.71
)
 
$
(0.67
)
 
$
(1.33
)
 
$
(1.21
)
Diluted
 
(0.71
)
 
(0.67
)
 
(1.33
)
 
(1.21
)
 
 
 
 
 
 
 
 
 
The weighted average shares outstanding for the three and six months ended October 31, 2017 decreased to 209.1 million and 208.5 million, respectively, from 215.5 million and 218.0 million, respectively, for the three and six months ended October 31, 2016, primarily due to share repurchases completed in the prior year. We did not repurchase any shares during the six months ended October 31, 2017 for retirement. During the six months ended October 31, 2016,

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we purchased and immediately retired 9.6 million shares at an aggregate cost of $217.0 million (average price of $22.51 per share).
STOCK-BASED COMPENSATION – During the six months ended October 31, 2017, we acquired 0.2 million shares of our common stock at an aggregate cost of $7.6 million. These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the six months ended October 31, 2016, we acquired 0.2 million shares at an aggregate cost of $5.6 million for similar purposes.
During the six months ended October 31, 2017 and 2016, we issued 2.1 million and 0.9 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the six months ended October 31, 2017, we granted equity awards equivalent to 1.2 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Stock-based compensation expense of our continuing operations totaled $6.8 million and $11.6 million for the three and six months ended October 31, 2017, and $6.9 million and $12.5 million for the three and six months ended October 31, 2016. As of October 31, 2017, unrecognized compensation cost for stock options totaled $1.3 million, and for nonvested shares and units totaled $42.3 million.
NOTE 3: RECEIVABLES
Receivables consist of the following:
(in 000s)
 
As of
 
October 31, 2017
 
October 31, 2016
 
April 30, 2017
 
 
Short-term
 
Long-term
 
Short-term
 
Long-term
 
Short-term
 
Long-term
Loans to franchisees
 
$
37,953

 
$
42,443

 
$
48,772

 
$
46,998

 
$
39,911

 
$
36,614

Receivables for U.S assisted tax preparation and related fees
 
36,926

 
6,316

 
37,303

 
5,528

 
54,506

 
6,316

Instant Cash Back® receivables
 
2,256

 

 
2,630

 

 
37,150

 

H&R Block Emerald Advance® lines of credit
 
21,218

 
9,209

 
23,495

 

 
26,325

 
5,069

Software receivables from retailers
 
484

 

 
5,596

 

 
16,715

 

Royalties and other receivables from franchisees
 
10,198

 
790

 
15,348

 

 
13,275

 
1,585

Other
 
23,980

 
3,791

 
27,682

 
3,712

 
30,189

 
3,314

 
 
133,015

 
62,549

 
160,826

 
56,238

 
218,071

 
52,898

Allowance for doubtful accounts
 
(55,265
)
 

 
(56,062
)
 

 
(55,296
)
 

 
 
$
77,750

 
$
62,549

 
$
104,764

 
$
56,238

 
$
162,775

 
$
52,898

 
 
 
 
 
 
 
 
 
 
 
 
 
Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.
LOANS TO FRANCHISEES Franchisee loan balances as of October 31, 2017 and 2016 and April 30, 2017, consisted of $25.3 million, $31.4 million and $27.0 million, respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs and $55.1 million, $64.4 million and $49.5 million, respectively, in term loans made primarily to finance the purchase of franchises.
As of October 31, 2017 and 2016 and April 30, 2017, loans with a principal balance of $2.3 million, $1.4 million and $0.1 million, respectively, were more than 90 days past due. We had no loans to franchisees on non-accrual status.
INSTANT CASH BACK® PROGRAM Refunds advanced under the Instant Cash Back® program in Canada are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. Instant Cash Back® amounts are generally received within 60 days of filing the client's return. As of October 31, 2017 and 2016 and April 30, 2017, $39 thousand, $29 thousand and $1.5 million of Instant Cash Back® balances were more than 60 days old, respectively.
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT (EAs) We review the credit quality of our purchased participation interests in EA receivables based on pools, which are segregated by the year of origination, with older

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years being deemed more unlikely to be repaid. These amounts as of October 31, 2017, by year of origination, are as follows:
(in 000s)
 
Credit Quality Indicator – Year of origination:
 
 
2017
 
$
8,641

2016 and prior
 
6,717

Revolving loans
 
15,069

 
 
$
30,427

 
 
 
As of October 31, 2017 and 2016 and April 30, 2017, $27.9 million, $20.8 million and $28.0 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.
ALLOWANCE FOR DOUBTFUL ACCOUNTS Activity in the allowance for doubtful accounts for our EA and all other short-term receivables for the six months ended October 31, 2017 and 2016 is as follows:
(in 000s)
 
 
 
EAs

 
All Other

 
Total

Balances as of April 30, 2017
 
$
10,123

 
$
45,173

 
$
55,296

Provision
 

 
4,238

 
4,238

Charge-offs, net of recoveries
 

 
(4,269
)
 
(4,269
)
Balances as of October 31, 2017
 
$
10,123

 
$
45,142

 
$
55,265

 
 
 
 
 
 
 
Balances as of April 30, 2016
 
$
9,007

 
$
48,004

 
$
57,011

Provision
 
451

 
835

 
1,286

Charge-offs, net of recoveries
 

 
(2,235
)
 
(2,235
)
Balances as of October 31, 2016
 
$
9,458

 
$
46,604

 
$
56,062

 
 
 
 
 
 
 
NOTE 4: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill for the six months ended October 31, 2017 and 2016 are as follows:
(in 000s)
 
 
 
Goodwill

 
Accumulated Impairment Losses

 
Net

Balances as of April 30, 2017
 
$
523,504

 
$
(32,297
)
 
$
491,207

Acquisitions
 
961

 

 
961

Disposals and foreign currency changes, net
 
891

 

 
891

Impairments
 

 

 

Balances as of October 31, 2017
 
$
525,356

 
$
(32,297
)
 
$
493,059

 
 
 
 
 
 
 
Balances as of April 30, 2016
 
$
503,054

 
$
(32,297
)
 
$
470,757

Acquisitions
 
7,435

 

 
7,435

Disposals and foreign currency changes, net
 
(832
)
 

 
(832
)
Impairments
 

 

 

Balances as of October 31, 2016
 
$
509,657

 
$
(32,297
)
 
$
477,360

 
 
 
 
 
 
 
We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

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Components of intangible assets are as follows:
(in 000s)
 
 
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 
Net

As of October 31, 2017:
 
 
 
 
 
 
Reacquired franchise rights
 
$
331,290

 
$
(101,987
)
 
$
229,303

Customer relationships
 
234,909

 
(147,881
)
 
87,028

Internally-developed software
 
146,985

 
(117,162
)
 
29,823

Noncompete agreements
 
32,471

 
(28,644
)
 
3,827

Franchise agreements
 
19,201

 
(11,414
)
 
7,787

Purchased technology
 
54,700

 
(34,889
)
 
19,811

Acquired assets pending final allocation (1)
 
28,861

 

 
28,861

 
 
$
848,417

 
$
(441,977
)
 
$
406,440

As of October 31, 2016:
 
 
 
 
 
 
Reacquired franchise rights
 
$
322,916

 
$
(79,484
)
 
$
243,432

Customer relationships
 
211,106

 
(117,539
)
 
93,567

Internally-developed software
 
137,533

 
(104,022
)
 
33,511

Noncompete agreements
 
31,625

 
(26,520
)
 
5,105

Franchise agreements
 
19,201

 
(10,134
)
 
9,067

Purchased technology
 
54,700

 
(28,941
)
 
25,759

Acquired assets pending final allocation (1)
 
22,694

 

 
22,694

 
 
$
799,775

 
$
(366,640
)
 
$
433,135

As of April 30, 2017:
 
 
 
 
 
 
Reacquired franchise rights
 
$
331,150

 
$
(90,877
)
 
$
240,273

Customer relationships
 
234,603

 
(133,207
)
 
101,396

Internally-developed software
 
139,709

 
(108,379
)
 
31,330

Noncompete agreements
 
32,408

 
(27,559
)
 
4,849

Franchise agreements
 
19,201

 
(10,774
)
 
8,427

Purchased technology
 
54,700

 
(31,973
)
 
22,727

Acquired assets pending final allocation (1)
 
362

 

 
362

 
 
$
812,133

 
$
(402,769
)
 
$
409,364

 
 
 
 
 
 
 
(1)    Represents business acquisitions for which final purchase price allocations have not yet been determined.
During the six months ended October 31, 2017 and 2016, we made payments to acquire franchisee and competitor businesses totaling $27.5 million and $36.2 million, respectively.
Amortization of intangible assets for the three and six months ended October 31, 2017 was $19.4 million and $38.7 million, respectively. Amortization for the three and six months ended October 31, 2016 was $20.1 million and $38.0 million, respectively. Estimated amortization of intangible assets for fiscal years 2018, 2019, 2020, 2021 and 2022 is $76.0 million, $61.1 million, $44.8 million, $30.5 million and $20.2 million, respectively.

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NOTE 5: LONG-TERM DEBT
The components of long-term debt are as follows:
 
 
 
 
 
 
(in 000s)

As of
 
October 31, 2017

 
October 31, 2016

 
April 30, 2017

Senior Notes, 4.125%, due October 2020
 
$
650,000

 
$
650,000

 
$
650,000

Senior Notes, 5.500%, due November 2022
 
500,000

 
500,000

 
500,000

Senior Notes, 5.250%, due October 2025
 
350,000

 
350,000

 
350,000

Committed line of credit borrowings
 

 
475,000

 

Capital lease obligation
 
6,125

 
7,024

 
6,610

Debt issuance costs and discounts
 
(11,293
)
 
(13,915
)
 
(12,612
)
 
 
1,494,832

 
1,968,109

 
1,493,998

Less: Current portion
 
(1,004
)
 
(903
)
 
(981
)
 
 
$
1,493,828

 
$
1,967,206

 
$
1,493,017

 
 
 
 
 
 
 
On September 22, 2017, we entered into a Second Amended and Restated Credit and Guarantee Agreement (2017 CLOC), which further amended our First Amended and Restated Credit and Guarantee Agreement (2016 CLOC), extending the scheduled maturity date from September 22, 2021 to September 22, 2022. Other material terms remain unchanged from the 2016 CLOC. The 2017 CLOC provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion, which includes a $200.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The 2017 CLOC will mature on September 22, 2022, unless extended pursuant to the terms of the 2017 CLOC, at which time all outstanding amounts thereunder will be due and payable. The 2017 CLOC includes an annual facility fee, which will vary depending on our then current credit ratings.
The 2017 CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The 2017 CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the 2017 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with these requirements as of October 31, 2017.
We had no outstanding balance under the 2017 CLOC as of October 31, 2017, and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $1.5 billion as of October 31, 2017. We began borrowing on our 2017 CLOC in November for seasonal working capital needs.

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NOTE 6: FAIR VALUE
ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS – The carrying amounts and estimated fair values of our financial instruments are as follows:
(in 000s)
 
As of
 
October 31, 2017
 
October 31, 2016
 
April 30, 2017
 
 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

Assets:
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
180,997

 
$
180,997

 
$
232,510

 
$
232,510

 
$
1,011,331

 
$
1,011,331

Cash and cash equivalents - restricted
 
100,665

 
100,665

 
109,538

 
109,538

 
106,208

 
106,208

Receivables, net - short-term
 
77,750

 
77,750

 
104,764

 
104,764

 
162,775

 
162,775

Receivables, net - long-term
 
62,549

 
62,549

 
56,238

 
56,238

 
52,898

 
52,898

Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
Long-term debt (excluding debt issuance costs)
 
1,502,654

 
1,606,583

 
1,968,109

 
2,067,234

 
1,502,735

 
1,569,033

Contingent consideration
 
10,145

 
10,145

 
7,817

 
7,817

 
10,428

 
10,428

 
 
 
 
 
 
 
 
 
 
 
 
 
Fair value estimates, methods and assumptions are set forth below. Fair value was not estimated for assets and liabilities that are not considered financial instruments.
Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1).
Receivables, net - short-term - For short-term balances the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1).
Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables and tax preparation receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates.
Long-term debt - The fair value of our Senior Notes is based on quotes from multiple financial institutions (Level 2).
Contingent consideration - Fair value approximates the carrying amount (Level 3).
NOTE 7: INCOME TAXES
We file a consolidated federal income tax return in the U.S. with the Internal Revenue Service (IRS) and file tax returns in various state and foreign jurisdictions. Tax returns are typically examined and either settled upon completion of the examination or through the appeals process. The Company’s U.S. federal income tax return for 2014 is currently under examination. Our U.S. federal returns for 2015 and 2016 have not been audited and remain open to examination. Our U.S. federal returns for 2013 and all prior periods are closed. With respect to state and local jurisdictions and countries outside of the United States, we are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of the tax audits is always uncertain, we believe that adequate amounts of tax, interest and penalties have been provided for in the accompanying consolidated financial statements for any adjustments that might be incurred due to federal, state, local or foreign audits.
We had gross unrecognized tax benefits of $132.9 million, $105.7 million and $149.9 million as of October 31, 2017 and 2016 and April 30, 2017, respectively. The gross unrecognized tax benefits decreased $17.0 million and $5.8 million during the six months ended October 31, 2017 and 2016, respectively. The decrease in unrecognized tax benefits during the six months ending October 31, 2017 is related to favorable audit settlements in various states and foreign jurisdictions as well as state and federal statute of limitations periods ending in the current quarter. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $7.5 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated closure of various state matters currently under exam. For such matters where a change in the balance of unrecognized

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tax benefits is not yet deemed reasonably possible, no estimate has been included. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $6.2 million and is included in accrued income taxes on our consolidated balance sheet. The remaining liability for uncertain tax positions is classified as long-term and is included in other noncurrent liabilities in the consolidated balance sheet.
Deferred tax assets and income taxes receivable decreased by $74.5 million from April 30, 2017 primarily due to a change in tax accounting method related to our deferred POM revenue and intercompany transfers of intangible assets.
Consistent with prior years, our pretax loss for the six months ended October 31, 2017 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is at least more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded reflects management’s estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations. Certain discrete tax adjustments are also reflected in income tax expense for the periods presented.
A discrete income tax benefit of $9.6 million was recorded in the six months ended October 31, 2017, compared to a discrete tax benefit of $10.8 million in the same period of the prior year. The discrete tax benefit recorded in the current period resulted from exercises of employee stock options, audit settlements in various states and foreign jurisdictions and the expiration of statute of limitation periods. The excess tax benefit recorded in the income statement due to the adoption of ASU 2016-09 as of May 1, 2017 is discussed in note 1. The discrete tax benefit recorded in the prior year resulted primarily from favorable settlements of state audits.
Our effective tax rate for continuing operations, including the effects of discrete tax items, was 37.5% and 38.8% for the six months ended October 31, 2017 and 2016, respectively. Discrete items increased the effective tax rate for the six months ended October 31, 2017 and 2016 by 2.2% and 2.5%, respectively. Due to the loss in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our second quarter to be significantly different than the rate for our full fiscal year.
NOTE 8: OTHER INCOME AND OTHER EXPENSES
The following table shows the components of other income (expense), net:
(in 000s)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2017

 
2016

 
2017

 
2016

Mortgage loans and real estate owned, net
 
$

 
$
1,508

 
$

 
$
3,045

Interest income
 
1,311

 
693

 
2,755

 
1,790

Foreign currency gains (losses), net
 
(117
)
 
(6
)
 
14

 
(27
)
Other, net
 
(183
)
 
(22
)
 
(538
)
 
6

 
 
$
1,011

 
$
2,173

 
$
2,231

 
$
4,814

 
 
 
 
 
 
 
 
 
NOTE 9: COMMITMENTS AND CONTINGENCIES
Changes in deferred revenue balances related to our POM for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows:
(in 000s)
 
Six months ended October 31,
 
2017

 
2016

Balance, beginning of the period
 
$
211,223

 
$
204,342

Amounts deferred for new extended service plans issued
 
2,913

 
2,561

Revenue recognized on previous deferrals
 
(63,332
)
 
(58,921
)
Balance, end of the period
 
$
150,804

 
$
147,982

 
 
 
 
 
Our liability related to estimated losses under the standard guarantee was $3.6 million, $5.0 million and $6.8 million as of October 31, 2017 and 2016 and April 30, 2017, respectively, and is included as part of our assisted tax preparation

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services. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets.
Our liability related to acquisitions for estimated contingent consideration was $10.1 million, $7.8 million and $10.4 million as of October 31, 2017 and 2016 and April 30, 2017, respectively, with amounts recorded in deferred revenue and other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.
We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $42.7 million at October 31, 2017, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $17.6 million.
LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims."
SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. SCC’s loss estimate as of October 31, 2017, is based on the best information currently available, management judgment, developments in relevant case law, and the terms of bulk settlements. The liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. A rollforward of SCC’s accrued liability for these loss contingencies is as follows:
(in 000s)
 
Six months ended October 31,
 
2017

 
2016

Balance, beginning of the period
 
$
4,500

 
$
65,265

Loss provisions
 

 
235

Payments
 

 
(40,000
)
Balance, end of the period
 
$
4,500

 
$
25,500

 
 
 
 
 
See note 10, which addresses contingent losses that may be incurred with respect to various indemnification or contribution claims by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated.
NOTE 10: LITIGATION AND OTHER RELATED CONTINGENCIES
We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time.
The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.

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In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below.
We accrue liabilities for litigation, claims, including indemnification and contribution claims, and other related loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for certain of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.
For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of October 31, 2017. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. As of October 31, 2017 and 2016 and April 30, 2017, our total accrued liabilities were $2.5 million, $2.3 million and $2.3 million, respectively, for matters addressed in this note.
Our aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a loss is believed to be reasonably possible, but a liability has not been accrued. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure. The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of October 31, 2017, we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material.
For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status or terms of any settlement negotiations.
On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures, and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION AND CONTRIBUTION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be, subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims, and lawsuits include actions by regulators, third parties seeking indemnification or contribution, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things,

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these contingencies, claims, and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification or contribution, breach of contract, violations of securities laws, and violations of a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.
Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of RMBSs. In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. The statute of limitations for a contractual claim to enforce a representation and warranty obligation is generally six years or such shorter limitations period that may apply under the law of a state where the economic injury occurred. On June 11, 2015, the New York Court of Appeals, New York’s highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However, this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed.
In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a 2016 ruling by a New York intermediate appellate court, followed by the federal district court in the second Homeward case described below, allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. Additionally, plaintiffs in litigation to which SCC is not party have alleged breaches of an independent contractual duty to provide notice of material breaches of representations and warranties and pursued separate claims to which, they argue, the statute of limitations ruling in the ACE case does not apply. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not relating back to timely filed litigation.
On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. SCC is opposing the motion to intervene, which remains pending. We believe H&R Block, Inc. has meritorious defenses to the extent the court allows any such claims to be asserted. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of

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the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. On September 30, 2016, the court granted a motion allowing the plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration, which was denied, and also filed a motion for leave to appeal the ruling, which remains pending. On October 6, 2016, the plaintiff filed its second amended complaint. In response to a motion filed by SCC, the court dismissed the plaintiff's claim for breach of one of the representations. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. SCC is opposing the motion to intervene, which remains pending. We believe H&R Block, Inc. has meritorious defenses to the extent the court allows any such claims to be asserted. The accrual for representation and warranty claims, as discussed in note 9, is related to some of the loans in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit.
Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 21 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $3.5 billion). Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification or contribution from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights to assert claims for contribution, which are referred to herein as "contribution claims." Contribution claims may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims.
Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers, or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC has received notices from securitization trustees of potential indemnification obligations, and may receive additional notices with respect to existing or new lawsuits or settlements of such lawsuits, in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any of these indemnification claims is probable, nor have we accrued a liability related to any of these claims.
If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of October 31, 2017, total approximately $313 million and consist primarily of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations and cash flows.

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LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS
Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter.
Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement.
OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.
While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
NOTE 11: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS
Block Financial LLC (Block Financial) is a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes, our 2017 CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions.
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Three months ended October 31, 2017
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
11,705

 
$
132,060

 
$
(2,911
)
 
$
140,854

Cost of revenues
 

 
5,104

 
234,943

 
(28
)
 
240,019

Selling, general and administrative
 

 
3,585

 
116,144

 
(2,883
)
 
116,846

Total operating expenses
 

 
8,689

 
351,087

 
(2,911
)
 
356,865

Other income (expense), net
 
(155,999
)
 
6,992

 
(11,221
)
 
161,239

 
1,011

Interest expense on external borrowings
 

 
(21,178
)
 
(87
)
 

 
(21,265
)
Loss from continuing operations before tax benefit
 
(155,999
)
 
(11,170
)
 
(230,335
)
 
161,239

 
(236,265
)
Income tax benefit
 
(2,433
)
 
(990
)
 
(84,530
)
 

 
(87,953
)
Net loss from continuing operations
 
(153,566
)
 
(10,180
)
 
(145,805
)
 
161,239

 
(148,312
)
Net loss from discontinued operations
 

 
(5,253
)
 
(1
)
 

 
(5,254
)
Net loss
 
(153,566
)
 
(15,433
)
 
(145,806
)
 
161,239

 
(153,566
)
Other comprehensive loss
 
(1,385
)
 

 
(1,385
)
 
1,385

 
(1,385
)
Comprehensive loss
 
$
(154,951
)
 
$
(15,433
)
 
$
(147,191
)
 
$
162,624

 
$
(154,951
)
 
 
 
 
 
 
 
 
 
 
 

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CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Three months ended October 31, 2016
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
10,934

 
$
120,423

 
$
(25
)
 
$
131,332

Cost of revenues
 

 
5,666

 
220,061

 
(25
)
 
225,702

Selling, general and administrative
 

 
1,732

 
111,920

 

 
113,652

Total operating expenses
 

 
7,398

 
331,981

 
(25
)
 
339,354

Other income (expense), net
 
(148,773
)
 
1,207

 
(13,194
)
 
162,933

 
2,173

Interest expense on external borrowings
 

 
(22,248
)
 
(372
)
 

 
(22,620
)
Loss from continuing operations before tax benefit
 
(148,773
)
 
(17,505
)
 
(225,124
)
 
162,933

 
(228,469
)
Income tax benefit
 
(2,553
)
 
(5,962
)
 
(76,539
)
 

 
(85,054
)
Net loss from continuing operations
 
(146,220
)
 
(11,543
)
 
(148,585
)
 
162,933

 
(143,415
)
Net loss from discontinued operations
 

 
(2,805
)
 

 

 
(2,805
)
Net loss
 
(146,220
)
 
(14,348
)
 
(148,585
)
 
162,933

 
(146,220
)
Other comprehensive loss
 
(2,318
)
 

 
(2,318
)
 
2,318

 
(2,318
)
Comprehensive loss
 
$
(148,538
)
 
$
(14,348
)
 
$
(150,903
)
 
$
165,251

 
$
(148,538
)
 
 
 
 
 
 
 
 
 
 
 
CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Six months ended October 31, 2017
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
29,261

 
$
255,154

 
$
(5,759
)
 
$
278,656

Cost of revenues
 

 
12,964

 
454,913

 
(143
)
 
467,734

Selling, general and administrative
 

 
6,791

 
210,920

 
(5,616
)
 
212,095

Total operating expenses
 

 
19,755

 
665,833

 
(5,759
)
 
679,829

Other income (expense), net
 
(288,263
)
 
13,065

 
(13,639
)
 
291,068

 
2,231

Interest expense on external borrowings
 

 
(42,382
)
 
(160
)
 

 
(42,542
)
Loss from continuing operations before tax benefit
 
(288,263
)
 
(19,811
)
 
(424,478
)
 
291,068

 
(441,484
)
Income tax benefit
 
(4,130
)
 
(5,613
)
 
(155,611
)
 

 
(165,354
)
Net loss from continuing operations
 
(284,133
)
 
(14,198
)
 
(268,867
)
 
291,068

 
(276,130
)
Net loss from discontinued operations
 

 
(8,001
)
 
(2
)
 

 
(8,003
)
Net loss
 
(284,133
)
 
(22,199
)
 
(268,869
)
 
291,068

 
(284,133
)
Other comprehensive income
 
1,077

 

 
1,077

 
(1,077
)
 
1,077

Comprehensive loss
 
$
(283,056
)
 
$
(22,199
)
 
$
(267,792
)
 
$
289,991

 
$
(283,056
)
 
 
 
 
 
 
 
 
 
 
 

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CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Six months ended October 31, 2016
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
26,438

 
$
230,223

 
$
(144
)
 
$
256,517

Cost of revenues
 

 
14,272

 
422,660

 
(144
)
 
436,788

Selling, general and administrative
 

 
4,212

 
208,263

 

 
212,475

Total operating expenses
 

 
18,484

 
630,923

 
(144
)
 
649,263

Other income (expense), net
 
(273,435
)
 
2,033

 
(22,824
)
 
299,040

 
4,814

Interest expense on external borrowings
 

 
(43,562
)
 
(524
)
 

 
(44,086
)
Loss from continuing operations before tax benefit
 
(273,435
)
 
(33,575
)
 
(424,048
)
 
299,040

 
(432,018
)
Income tax benefit
 
(3,542
)
 
(11,756
)
 
(152,279
)
 

 
(167,577
)
Net loss from continuing operations
 
(269,893
)
 
(21,819
)
 
(271,769
)
 
299,040

 
(264,441
)
Net loss from discontinued operations
 

 
(5,451
)
 
(1
)
 

 
(5,452
)
Net loss
 
(269,893
)
 
(27,270
)
 
(271,770
)
 
299,040

 
(269,893
)
Other comprehensive loss
 
(5,889
)
 

 
(5,889
)
 
5,889

 
(5,889
)
Comprehensive loss
 
$
(275,782
)
 
$
(27,270
)
 
$
(277,659
)
 
$
304,929

 
$
(275,782
)
 
 
 
 
 
 
 
 
 
 
 

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CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of October 31, 2017
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
4,321

 
$
176,676

 
$

 
$
180,997

Cash & cash equivalents - restricted
 

 
8,083

 
92,582

 

 
100,665

Receivables, net
 

 
54,006

 
23,744

 

 
77,750

Prepaid expenses and other current assets
 

 
4,205

 
80,999

 

 
85,204

Total current assets
 

 
70,615

 
374,001

 

 
444,616

Property and equipment, net
 

 
56

 
262,170

 

 
262,226

Intangible assets, net
 

 

 
406,440

 

 
406,440

Goodwill
 

 

 
493,059

 

 
493,059

Deferred tax assets and income taxes receivable
 
7,463

 
25,453

 

 
(23,711
)
 
9,205

Investments in subsidiaries
 
1,890,500

 

 
91,515

 
(1,982,015
)
 

Amounts due from affiliates
 

 
1,467,742

 
2,290,036

 
(3,757,778
)
 

Other noncurrent assets
 

 
62,046

 
38,969

 

 
101,015

Total assets
 
$
1,897,963

 
$
1,625,912

 
$
3,956,190

 
$
(5,763,504
)
 
$
1,716,561

 
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
2,407

 
$
9,334

 
$
103,134

 
$

 
$
114,875

Accrued salaries, wages and payroll taxes
 

 
1,432

 
41,465

 

 
42,897

Accrued income taxes and reserves for uncertain tax positions
 

 

 
43,879

 

 
43,879

Current portion of long-term debt
 

 

 
1,004

 

 
1,004

Deferred revenue and other current liabilities
 

 
25,977

 
164,545

 

 
190,522

Total current liabilities
 
2,407

 
36,743

 
354,027

 

 
393,177

Long-term debt
 

 
1,488,707

 
5,121

 

 
1,493,828

Reserves for uncertain tax positions
 
18,293

 
8,037

 
135,405

 
(23,711
)
 
138,024

Deferred revenue and other noncurrent liabilities
 

 
910

 
103,395

 

 
104,305

Amounts due to affiliates
 
2,290,036

 

 
1,467,742

 
(3,757,778
)
 

Total liabilities
 
2,310,736

 
1,534,397

 
2,065,690

 
(3,781,489
)
 
2,129,334

Stockholders' equity (deficiency)
 
(412,773
)
 
91,515

 
1,890,500

 
(1,982,015
)
 
(412,773
)
Total liabilities and stockholders' equity
 
$
1,897,963

 
$
1,625,912

 
$
3,956,190

 
$
(5,763,504
)
 
$
1,716,561

 
 
 
 
 
 
 
 
 
 
 


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CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of October 31, 2016
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
1,965

 
$
230,545

 
$

 
$
232,510

Cash & cash equivalents - restricted
 

 
29,014

 
80,524

 

 
109,538

Receivables, net
 

 
73,675

 
31,089

 

 
104,764

Prepaid expenses and other current assets
 

 
8,237

 
65,318

 

 
73,555

Mortgage loans held for sale
 

 
183,107

 

 

 
183,107

Total current assets
 

 
295,998

 
407,476

 

 
703,474

Property and equipment, net
 

 
92

 
292,968

 

 
293,060

Intangible assets, net
 

 

 
433,135

 

 
433,135

Goodwill
 

 

 
477,360

 

 
477,360

Deferred tax assets and income taxes receivable
 
1,947

 
62,722

 
17,086

 

 
81,755

Investments in subsidiaries
 
1,460,925

 

 
81,868

 
(1,542,793
)
 

Amounts due from affiliates
 

 
1,696,151

 
2,005,485

 
(3,701,636
)
 

Other noncurrent assets
 

 
58,636

 
34,758

 

 
93,394

Total assets
 
$
1,462,872

 
$
2,113,599

 
$
3,750,136

 
$
(5,244,429
)
 
$
2,082,178

 
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
8,941

 
$
8,434

 
$
122,433

 
$

 
$
139,808

Accrued salaries, wages and payroll taxes
 

 
2,143

 
38,611

 

 
40,754

Accrued income taxes and reserves for uncertain tax positions
 

 

 
68,832

 

 
68,832

Current portion of long-term debt
 

 

 
903

 

 
903

Deferred revenue and other current liabilities
 

 
48,176

 
136,384

 

 
184,560

Total current liabilities
 
8,941

 
58,753

 
367,163

 

 
434,857

Long-term debt and line of credit borrowings
 

 
1,961,085

 
6,121

 

 
1,967,206

Reserves for uncertain tax positions
 
5,917

 
10,786

 
100,850

 

 
117,553

Deferred revenue and other noncurrent liabilities
 

 
1,107

 
118,926

 

 
120,033

Amounts due to affiliates
 
2,005,485

 

 
1,696,151

 
(3,701,636
)
 

Total liabilities
 
2,020,343

 
2,031,731

 
2,289,211

 
(3,701,636
)
 
2,639,649

Stockholders' equity (deficiency)
 
(557,471
)
 
81,868

 
1,460,925

 
(1,542,793
)
 
(557,471
)
Total liabilities and stockholders' equity
 
$
1,462,872

 
$
2,113,599

 
$
3,750,136

 
$
(5,244,429
)
 
$
2,082,178

 
 
 
 
 
 
 
 
 
 
 




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CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of April 30, 2017
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
4,486

 
$
1,006,845

 
$

 
$
1,011,331

Cash & cash equivalents - restricted
 

 
8,060

 
98,148

 

 
106,208

Receivables, net
 

 
61,250

 
101,525

 

 
162,775

Prepaid expenses and other current assets
 

 
2,280

 
63,445

 

 
65,725

Total current assets
 

 
76,076

 
1,269,963

 

 
1,346,039

Property and equipment, net
 

 
78

 
263,749

 

 
263,827

Intangible assets, net
 

 

 
409,364

 

 
409,364

Goodwill
 

 

 
491,207

 

 
491,207

Deferred tax assets and income taxes receivable
 
5,587

 
30,743

 
47,398

 

 
83,728

Investments in subsidiaries
 
2,158,234

 

 
113,714

 
(2,271,948
)
 

Amounts due from affiliates
 

 
1,493,195

 
2,194,294

 
(3,687,489
)
 

Other noncurrent assets
 

 
51,829

 
48,114

 

 
99,943

Total assets
 
$
2,163,821

 
$
1,651,921

 
$
4,837,803

 
$
(5,959,437
)
 
$
2,694,108

 
 
 
 
 
 
 
 
 
 
 
Accounts payable and accrued expenses
 
$
2,086

 
$
14,218

 
$
200,724

 
$

 
$
217,028

Accrued salaries, wages and payroll taxes
 

 
851

 
183,005

 

 
183,856

Accrued income taxes and reserves for uncertain tax positions
 

 

 
348,199

 

 
348,199

Current portion of long-term debt
 

 

 
981

 

 
981

Deferred revenue and other current liabilities
 

 
26,759

 
162,457

 

 
189,216

Total current liabilities
 
2,086

 
41,828

 
895,366

 

 
939,280

Long-term debt
 

 
1,487,389

 
5,628

 

 
1,493,017

Reserves for uncertain tax positions
 
28,324

 
8,037

 
122,724

 

 
159,085

Deferred revenue and other noncurrent liabilities
 

 
953

 
162,656

 

 
163,609

Amounts due to affiliates
 
2,194,294

 

 
1,493,195

 
(3,687,489
)
 

Total liabilities
 
2,224,704

 
1,538,207

 
2,679,569

 
(3,687,489
)
 
2,754,991

Stockholders' equity (deficiency)
 
(60,883
)
 
113,714

 
2,158,234

 
(2,271,948
)
 
(60,883
)
Total liabilities and stockholders' equity
 
$
2,163,821

 
$
1,651,921

 
$
4,837,803

 
$
(5,959,437
)
 
$
2,694,108

 
 
 
 
 
 
 
 
 
 
 

H&R Block, Inc. | Q2 FY2018 Form 10-Q
21

Table of Contents

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS
 
(in 000s)

Six months ended October 31, 2017
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Net cash used in operating activities
 
$

 
$
(17,827
)
 
$
(630,630
)
 
$

 
$
(648,457
)
Cash flows from investing:
 
 
 
 
 
 
 
 
 
 
Capital expenditures
 

 
(10
)
 
(56,740
)
 

 
(56,750
)
Payments made for business acquisitions, net of cash acquired
 

 

 
(27,522
)
 

 
(27,522
)
Franchise loans funded
 

 
(10,885
)
 
(54
)
 

 
(10,939
)
Payments received on franchise loans
 

 
10,077

 
245

 

 
10,322

Intercompany borrowings (payments)
 

 
20,163

 
(80,141
)
 
59,978

 

Other, net
 

 
(998
)
 
6,472

 

 
5,474

Net cash provided by (used in) investing activities
 

 
18,347

 
(157,740
)
 
59,978

 
(79,415
)
Cash flows from financing:
 
 
 
 
 
 
 
 
 
 
Dividends paid
 
(100,082
)
 

 

 

 
(100,082
)
Repurchase of common stock, including shares surrendered
 
(7,581
)
 

 

 

 
(7,581
)
Proceeds from exercise of stock options
 
27,522

 

 

 

 
27,522

Intercompany borrowings (payments)
 
80,141

 

 
(20,163
)
 
(59,978
)
 

Other, net
 

 
(662
)
 
(26,055
)
 

 
(26,717
)
Net cash used in financing activities
 

 
(662
)
 
(46,218
)
 
(59,978
)
 
(106,858
)
Effects of exchange rates on cash
 

 

 
(1,147
)
 

 
(1,147
)
Net decrease in cash, cash equivalents and restricted cash
 

 
(142
)
 
(835,735
)
 

 
(835,877
)
Cash, cash equivalents and restricted cash, beginning of period
 

 
12,546

 
1,104,993

 

 
1,117,539

Cash, cash equivalents and restricted cash, end of period
 
$

 
$
12,404

 
$
269,258

 
$

 
$
281,662

 
 
 
 
 
 
 
 
 
 
 

22
Q2 FY2018 Form 10-Q | H&R Block, Inc.

Table of Contents

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS
 
(in 000s)

Six months ended October 31, 2016
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Net cash used in operating activities
 
$

 
$
(77,906
)
 
$
(642,470
)
 
$

 
$
(720,376
)
Cash flows from investing:
 
 
 
 
 
 
 
 
 
 
Principal payments on mortgage loans and sale of real estate owned, net
 

 
19,009

 

 

 
19,009

Capital expenditures
 

 
(5
)
 
(44,913
)
 

 
(44,918
)
Payments made for business acquisitions, net of cash acquired
 

 

 
(36,151
)
 

 
(36,151
)
Franchise loans funded
 

 
(10,064
)
 
(107
)
 

 
(10,171
)
Payments received on franchise loans
 

 
14,052

 
211

 

 
14,263

Intercompany borrowings (payments)
 

 
(426,824
)
 
(309,852
)
 
736,676

 

Other, net
 

 
(312
)
 
2,489

 

 
2,177

Net cash used in investing activities
 

 
(404,144
)
 
(388,323
)
 
736,676

 
(55,791
)
Cash flows from financing:
 
 
 
 
 
 
 
 
 
 
Repayments of line of credit borrowings
 

 
(50,000
)
 

 

 
(50,000
)
Proceeds from line of credit borrowings
 

 
525,000

 

 

 
525,000

Dividends paid
 
(95,971
)
 

 

 

 
(95,971
)
Repurchase of common stock, including shares surrendered
 
(215,511
)
 

 

 

 
(215,511
)
Proceeds from exercise of stock options
 
1,630

 

 

 

 
1,630

Intercompany borrowings (payments)
 
309,852

 

 
426,824

 
(736,676
)
 

Other, net
 

 

 
(43,734
)
 

 
(43,734
)
Net cash provided by financing activities
 

 
475,000

 
383,090

 
(736,676
)
 
121,414

Effects of exchange rates on cash
 

 

 
(4,110
)
 

 
(4,110
)
Net decrease in cash, cash equivalents and restricted cash
 

 
(7,050
)
 
(651,813
)
 

 
(658,863
)
Cash, cash equivalents and restricted cash, beginning of period
 

 
38,029

 
962,882

 

 
1,000,911

Cash, cash equivalents and restricted cash, end of period
 
$

 
$
30,979

 
$
311,069

 
$

 
$
342,048

 
 
 
 
 
 
 
 
 
 
 



H&R Block, Inc. | Q2 FY2018 Form 10-Q
23

Table of Contents

ITEM 2.
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our subsidiaries provide assisted and do-it-yourself (DIY) tax return preparation solutions through multiple channels (including in-person, online and mobile applications, and desktop software) and distribute H&R Block-branded financial products and services, including those of our financial partners, to the general public primarily in the U.S., Canada, Australia, and their respective territories. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices or virtually via the internet) or prepared and filed by our clients through our DIY tax solutions. We operate as a single segment that includes all of our continuing operations, which are designed to enable clients to obtain tax preparation and related services seamlessly.
RESULTS OF OPERATIONS
Consolidated – Financial Results
 
 
 
(in 000s, except per share amounts)
 
Three months ended October 31,
 
2017
 
2016
 
$ Change
 
% Change
Revenues:
 
 
 
 
 
 
 
 
U.S. assisted tax preparation fees
 
$
36,665

 
$
35,339

 
$
1,326

 
3.8
 %
U.S. royalties
 
7,008

 
6,828

 
180

 
2.6
 %
U.S. DIY tax preparation fees
 
4,263

 
3,089

 
1,174

 
38.0
 %
International revenues
 
47,934

 
43,539

 
4,395

 
10.1
 %
Revenues from Refund Transfers
 
1,135

 
757

 
378

 
49.9
 %
Revenues from Emerald Card®
 
9,180

 
8,644

 
536

 
6.2
 %
Revenues from Peace of Mind® Extended Service Plan
 
24,585

 
22,689

 
1,896

 
8.4
 %
Interest and fee income on Emerald Advance
 
594

 
655

 
(61
)
 
(9.3
)%
Other
 
9,490

 
9,792

 
(302
)
 
(3.1
)%
Total revenues
 
140,854

 
131,332

 
9,522

 
7.3
 %
 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
57,716

 
50,096

 
7,620

 
15.2
 %
Other wages
 
46,723

 
42,207

 
4,516

 
10.7
 %
Benefits and other compensation
 
23,583

 
23,718

 
(135
)
 
(0.6
)%
 
 
128,022

 
116,021

 
12,001

 
10.3
 %
Occupancy and equipment
 
105,405

 
99,037

 
6,368

 
6.4
 %
Marketing and advertising
 
11,562

 
12,001

 
(439
)
 
(3.7
)%
Depreciation and amortization
 
44,792

 
45,750

 
(958
)
 
(2.1
)%
Provision for bad debt
 
1,779

 
(131
)
 
1,910

 
**

Supplies
 
4,368

 
4,937

 
(569
)
 
(11.5
)%
Other
 
60,937

 
61,739

 
(802
)
 
(1.3
)%
Total operating expenses
 
356,865

 
339,354

 
17,511

 
5.2
 %
Other income (expense), net
 
1,011

 
2,173

 
(1,162
)
 
(53.5
)%
Interest expense on borrowings
 
(21,265
)
 
(22,620
)
 
1,355

 
6.0
 %
Pretax loss
 
(236,265
)
 
(228,469
)
 
(7,796
)
 
(3.4
)%
Income tax benefit
 
(87,953
)
 
(85,054
)
 
2,899

 
3.4
 %
Net loss from continuing operations
 
(148,312
)
 
(143,415
)
 
(4,897
)
 
(3.4
)%
Net loss from discontinued operations
 
(5,254
)
 
(2,805
)
 
(2,449
)
 
(87.3
)%
Net loss
 
$
(153,566
)
 
$
(146,220
)
 
$
(7,346
)
 
(5.0
)%
 
 
 
 
 
 
 
 
 
Basic and diluted loss per share:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.71
)
 
$
(0.67
)
 
$
(0.04
)
 
(6.0
)%
Discontinued operations
 
(0.03
)
 
(0.01
)
 
(0.02
)
 
(200.0
)%
Consolidated
 
$
(0.74
)
 
$
(0.68
)
 
$
(0.06
)
 
(8.8
)%
 
 
 
 
 
 
 
 
 
EBITDA from continuing operations (1)
 
$
(170,208
)
 
$
(160,099
)
 
$
(10,109
)
 
(6.3
)%
 
 
 
 
 
 
 
 
 
(1) 
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.

24
Q2 FY2018 Form 10-Q | H&R Block, Inc.

Table of Contents

Three months ended October 31, 2017 compared to October 31, 2016
Revenues increased $9.5 million, or 7.3%, from the prior year. U.S. assisted tax preparation fees and U.S. DIY fees increased primarily due to higher off-season tax return volumes.
International revenues increased $4.4 million, or 10.1%, primarily due to higher volumes of tax returns and favorable exchange rates in our Australian operations.
Revenues from POM increased $1.9 million, or 8.4%, due to an increase in units sold in prior years and changes in the timing of forecasted claims.
Total operating expenses increased $17.5 million, or 5.2%, from the prior year. Field wages increased $7.6 million, or 15.2%, primarily due to higher office labor in our Australian operations and inflationary increases. Other wages increased $4.5 million, or 10.7%, due to increased headcount primarily related to information technology resources and inflationary increases in corporate support wages. Occupancy and equipment costs increased $6.4 million, or 6.4%, primarily due to higher rent rates and an increase in the number of company-owned tax offices due to the acquisition of franchisees.
Other expenses decreased $0.8 million, or 1.3%, primarily due to the timing of franchise convention costs, which will be incurred in the third quarter this year, partially offset by higher legal fees. The components of other expenses are as follows:
Three months ended October 31,
 
2017
 
2016
 
$ Change
 
% Change
Consulting and outsourced services
 
$
19,587

 
$
20,775

 
$
(1,188
)
 
(5.7
)%
Bank partner fees
 
1,363

 
1,373

 
(10
)
 
(0.7
)%
Client claims and refunds
 
11,200

 
12,692

 
(1,492
)
 
(11.8
)%
Employee travel and related expenses
 
10,358

 
14,209

 
(3,851
)
 
(27.1
)%
Credit card/bank charges
 
2,640

 
2,547

 
93

 
3.7
 %
Insurance
 
3,824

 
3,250

 
574

 
17.7
 %
Legal fees and settlements
 
5,750

 
2,025

 
3,725

 
184.0
 %
Other
 
6,215

 
4,868

 
1,347

 
27.7
 %
 
 
$
60,937

 
$
61,739

 
$
(802
)
 
(1.3
)%
 
 
 
 
 
 
 
 
 
See Item 1, note 7 to the consolidated financial statements for discussion of the impact of income taxes for the period.

H&R Block, Inc. | Q2 FY2018 Form 10-Q
25

Table of Contents

Consolidated – Financial Results
 
 
 
(in 000s, except per share amounts)
 
Six months ended October 31,
 
2017
 
2016
 
$ Change
 
% Change

Revenues:
 
 
 
 
 
 
 
 
U.S. assisted tax preparation fees
 
$
66,628

 
$
60,768

 
$
5,860

 
9.6
 %
U.S. royalties
 
13,975

 
13,353

 
622

 
4.7
 %
U.S. DIY tax preparation fees
 
7,489

 
6,003

 
1,486

 
24.8
 %
International revenues
 
88,351

 
82,414

 
5,937

 
7.2
 %
Revenues from Refund Transfers
 
3,951

 
3,991

 
(40
)
 
(1.0
)%
Revenues from Emerald Card®
 
24,167

 
21,709

 
2,458

 
11.3
 %
Revenues from Peace of Mind® Extended Service Plan
 
56,528

 
49,720

 
6,808

 
13.7
 %
Interest and fee income on Emerald Advance
 
1,258

 
1,459

 
(201
)
 
(13.8
)%
Other
 
16,309

 
17,100

 
(791
)
 
(4.6
)%
Total revenues
 
278,656

 
256,517

 
22,139

 
8.6
 %
 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
105,839

 
95,139

 
10,700

 
11.2
 %
Other wages
 
89,920

 
84,307

 
5,613

 
6.7
 %
Benefits and other compensation
 
44,228

 
46,452

 
(2,224
)
 
(4.8
)%
 
 
239,987

 
225,898

 
14,089

 
6.2
 %
Occupancy and equipment
 
203,604

 
193,408

 
10,196

 
5.3
 %
Marketing and advertising
 
18,666

 
19,562

 
(896
)
 
(4.6
)%
Depreciation and amortization
 
88,390

 
87,032

 
1,358

 
1.6
 %
Provision for bad debt
 
4,238

 
1,286

 
2,952

 
229.5
 %
Supplies
 
7,102

 
7,014

 
88

 
1.3
 %
Other
 
117,842

 
115,063

 
2,779

 
2.4
 %
Total operating expenses
 
679,829

 
649,263

 
30,566

 
4.7
 %
Other income (expense), net
 
2,231

 
4,814

 
(2,583
)
 
(53.7
)%
Interest expense on borrowings
 
(42,542
)
 
(44,086
)
 
1,544

 
3.5
 %
Pretax loss
 
(441,484
)
 
(432,018
)
 
(9,466
)
 
(2.2
)%
Income tax benefit
 
(165,354
)
 
(167,577
)
 
(2,223
)
 
(1.3
)%
Net loss from continuing operations
 
(276,130
)
 
(264,441
)
 
(11,689
)
 
(4.4
)%
Net loss from discontinued operations
 
(8,003
)
 
(5,452
)
 
(2,551
)
 
(46.8
)%
Net loss
 
$
(284,133
)
 
$
(269,893
)
 
$
(14,240
)
 
(5.3
)%
 
 
 
 
 
 
 
 
 
Basic and diluted loss per share:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(1.33
)
 
$
(1.21
)
 
$
(0.12
)
 
(9.9
)%
Discontinued operations
 
(0.03
)
 
(0.03
)
 

 
 %
Consolidated
 
$
(1.36
)
 
$
(1.24
)
 
$
(0.12
)
 
(9.7
)%
 
 
 
 
 
 
 
 
 
EBITDA from continuing operations (1)
 
$
(310,552
)
 
$
(300,900
)
 
$
(9,652
)
 
(3.2
)%
 
 
 
 
 
 
 
 
 
(1) 
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Six months ended October 31, 2017 compared to October 31, 2016
Revenues increased $22.1 million, or 8.6%, from the prior year. U.S. assisted tax preparation fees increased $5.9 million, or 9.6%, primarily due to higher off-season tax return volumes, coupled with a favorable change in net average charge and mix.
International revenues increased $5.9 million, or 7.2%, primarily due to higher volumes of tax returns and favorable exchange rates in our Australian operations.
Revenues from H&R Block Emerald Card® transactions increased $2.5 million, or 11.3%, primarily due to fees and interchange income.

26
Q2 FY2018 Form 10-Q | H&R Block, Inc.

Table of Contents

Revenues from POM increased $6.8 million, or 13.7%, due to an increase in units sold in prior years and changes in the timing of forecasted claims.
Total operating expenses increased $30.6 million, or 4.7%, from the prior year. Field wages increased $10.7 million, or 11.2%, primarily due to higher office labor in our Australian operations and inflationary increases. Other wages increased $5.6 million, or 6.7%, due to increased headcount primarily related to information technology resources and inflationary increases in corporate support wages. Occupancy and equipment costs increased $10.2 million, or 5.3%, primarily due to higher rent rates and an increase in the number of company-owned tax offices due to the acquisition of franchisees. Bad debt expense increased $3.0 million primarily due to Instant Cash Back® write-offs in our Canadian operations.
Other expenses increased $2.8 million, or 2.4%, primarily due to higher legal fees. The components of other expenses are as follows:
Six months ended October 31,
 
2017
 
2016
 
$ Change
 
% Change
Consulting and outsourced services
 
$
38,092

 
$
39,289

 
$
(1,197
)
 
(3.0
)%
Bank partner fees
 
2,996

 
3,143

 
(147
)
 
(4.7
)%
Client claims and refunds
 
26,365

 
26,378

 
(13
)
 
 %
Employee travel and related expenses
 
16,435

 
18,006

 
(1,571
)
 
(8.7
)%
Credit card/bank charges
 
7,222

 
4,925

 
2,297

 
46.6
 %
Insurance
 
7,113

 
7,689

 
(576
)
 
(7.5
)%
Legal fees and settlements
 
7,897

 
4,727

 
3,170

 
67.1
 %
Other
 
11,722

 
10,906

 
816

 
7.5
 %
 
 
$
117,842

 
$
115,063

 
$
2,779

 
2.4
 %
 
 
 
 
 
 
 
 
 
See Item 1, note 7 to the consolidated financial statements for discussion of the impact of income taxes for the period.
FINANCIAL CONDITION
These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.
CAPITAL RESOURCES AND LIQUIDITYOVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital), draws on our 2017 CLOC, and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.
Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from February through April. Therefore, we require the use of cash to fund losses from May through January, and typically rely on available cash balances from the prior tax season and borrowings to meet our off-season liquidity needs.
Given the likely availability of a number of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of October 31, 2017 are sufficient to meet our operating, investing and financing needs.

H&R Block, Inc. | Q2 FY2018 Form 10-Q
27

Table of Contents

DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the six months ended October 31, 2017 and 2016. See Item 1 for the complete consolidated statements of cash flows for these periods.
 
 
(in 000s)
 
Six months ended October 31,
 
2017

 
2016

Net cash provided by (used in):
 
 
 
 
Operating activities
 
$
(648,457
)
 
$
(720,376
)
Investing activities
 
(79,415
)
 
(55,791
)
Financing activities
 
(106,858
)
 
121,414

Effects of exchange rates on cash
 
(1,147
)
 
(4,110
)
Net change in cash, cash equivalents and restricted cash
 
$
(835,877
)
 
$
(658,863
)
 
 
 
 
 
Operating Activities. Cash used in operations decreased, primarily due to prior year settlement payments related to representation and warranty claims and collections on receivables.
Investing Activities. Cash used in investing activities totaled $79.4 million for the six months ended October 31, 2017 compared to $55.8 million in the prior year period. This change resulted from cash received from our portfolio of mortgage loans in the prior year, which was subsequently sold, and an increase in capital expenditures in the current year.
Financing Activities. Cash used in financing activities totaled $106.9 million for the six months ended October 31, 2017 compared to cash provided of $121.4 million in the prior year period. This change resulted primarily from borrowings on our CLOC and share repurchases in the prior year period.
CASH REQUIREMENTS
Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares has historically been a significant component of our capital allocation plan.
We have consistently paid quarterly dividends. Dividends paid totaled $100.1 million and $96.0 million for the six months ended October 31, 2017 and 2016, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.
Capital Investment. Capital expenditures totaled $56.8 million and $44.9 million for the six months ended October 31, 2017 and 2016, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. In addition to our capital expenditures, we also made payments to acquire franchisee and competitor businesses totaling $27.5 million and $36.2 million for the six months ended October 31, 2017 and 2016, respectively.
FINANCING RESOURCES – Our 2017 CLOC has capacity up to $2.0 billion, and is scheduled to expire in September 2022. Proceeds under the 2017 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with our 2017 CLOC covenants and had no outstanding balance under the 2017 CLOC as of October 31, 2017. Amounts available to borrow under the 2017 CLOC were limited by the debt-to-EBITDA covenant to approximately $1.5 billion as of October 31, 2017. See Item 1, note 5 to the consolidated financial statements for discussion of the Senior Notes and our 2017 CLOC. We began borrowing on our 2017 CLOC in November for seasonal working capital needs.
The following table provides ratings for debt issued by Block Financial as of October 31, 2017 and April 30, 2017:
As of
 
October 31, 2017
 
April 30, 2017
 
 
Short-term
 
Long-term
 
Outlook
 
Short-term
 
Long-term
 
Outlook
Moody's
 
P-3
 
Baa3
 
Stable
 
P-3
 
Baa3
 
Stable
S&P
 
A-2
 
BBB
 
Stable
 
A-2
 
BBB
 
Negative
There have been no material changes in our borrowings from those reported as of April 30, 2017 in our Annual Report on Form 10-K.

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CASH AND OTHER ASSETS – As of October 31, 2017, we held cash and cash equivalents of $181.0 million, including $80.2 million held by our foreign subsidiaries.
Foreign Operations. Seasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There was one forward contract outstanding as of October 31, 2017, which had a recorded amount of $0.2 million.
We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.
The impact of changes in foreign exchange rates during the period on our international cash balances resulted in a decrease of $1.1 million during the six months ended October 31, 2017 compared to $4.1 million in the prior year.
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS – There have been no material changes in our contractual obligations and commercial commitments from those reported as of April 30, 2017 in our Annual Report on Form 10-K.
REGULATORY ENVIRONMENT – Tax reform is a current focus of the federal government, with separate tax reform bills having passed both the U.S. House of Representatives and Senate as of the date of this filing. While we continue to assess the impact of the tax legislation proposals on our business and our consolidated financial statements, it is not yet clear what the terms of final tax legislation might be, or what impact any such legislation could have on our business and our consolidated financial position, results of operations, and cash flows.
On July 10, 2017, the Consumer Financial Protection Bureau (CFPB) issued a final rule that, among other things, would prohibit the use of class action waivers in pre-dispute arbitration clauses in connection with a broad range of consumer financial products and services. The rule was scheduled to become effective September 18, 2017, with a compliance deadline of March 19, 2018. However, Congress subsequently passed a joint resolution disapproving of the rule under the Congressional Review Act. Therefore, the rule has no force or effect. In addition, this action prohibits the CFPB from issuing a rule that is substantially the same in the future without congressional action.
On November 17, 2017, the CFPB officially published its final rule changing the regulation of certain consumer credit products, including payday loans, vehicle title loans, and high-cost installment loans.  The rule is scheduled to become effective January 16, 2018, with a compliance date for certain provisions of August 19, 2019.  We are in the process of analyzing the impact of this rule on the consumer financial products and services we offer and our consolidated financial statements.
There have been no other material changes in our regulatory environment from what was reported as of April 30, 2017 in our Annual Report on Form 10-K.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.
We may consider whether significant items that arise in the future should be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

H&R Block, Inc. | Q2 FY2018 Form 10-Q
29

Table of Contents

The following is a reconciliation of EBITDA from continuing operations to net loss:
 
 
 
 
 
 
 
 
(in 000s)

 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2017

 
2016

 
2017

 
2016

Net loss - as reported
 
$
(153,566
)
 
$
(146,220
)
 
$
(284,133
)
 
$
(269,893
)
Discontinued operations, net
 
5,254

 
2,805

 
8,003

 
5,452

Net loss from continuing operations - as reported
 
(148,312
)
 
(143,415
)
 
(276,130
)
 
(264,441
)
Add back:
 
 
 
 
 
 
 
 
Income taxes of continuing operations
 
(87,953
)
 
(85,054
)
 
(165,354
)
 
(167,577
)
Interest expense of continuing operations
 
21,265

 
22,620

 
42,542

 
44,086

Depreciation and amortization of continuing operations
 
44,792

 
45,750

 
88,390

 
87,032

 
 
(21,896
)
 
(16,684
)
 
(34,422
)
 
(36,459
)
EBITDA from continuing operations
 
$
(170,208
)
 
$
(160,099
)
 
$
(310,552
)
 
$
(300,900
)
 
 
 
 
 
 
 
 
 
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, earnings per share, capital expenditures, dividends, stock repurchase, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.
By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties.
Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended April 30, 2017 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended April 30, 2017.
ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
There have been no material changes in our market risks from those reported at April 30, 2017 in our Annual Report on Form 10-K.
ITEM 4.     CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial

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Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II    OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 10 to the consolidated financial statements.
ITEM 1A.    RISK FACTORS
Except as described in Part, I, Item 2, Regulatory Environment, there have been no material changes in our risk factors from those reported at April 30, 2017 in our Annual Report on Form 10-K.
ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
A summary of our purchases of H&R Block common stock during the second quarter of fiscal year 2018 is as follows:
(in 000s, except per share amounts)
 
 
 
Total Number of
Shares Purchased
(1)

 
Average
Price Paid
per Share

 
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs
(2)

 
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs
(2)

August 1 - August 31
 
2

 
$
30.61

 

 
$
1,183,190

September 1 - September 30
 

 
$

 

 
$
1,183,190

October 1 - October 31
 

 
$

 

 
$
1,183,190

 
 
2

 
$
30.51

 

 
 
 
 
 
 
 
 
 
 
 
(1) 
We purchased approximately 2 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units.
(2) 
In September 2015, we announced that our Board of Directors approved a $3.5 billion share repurchase program, effective through June 2019.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.    OTHER INFORMATION
None.

H&R Block, Inc. | Q2 FY2018 Form 10-Q
31

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ITEM 6.     EXHIBITS
The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:

10.1
10.2
10.3
10.4
10.5
12.1
12.2
31.1
31.2
32.1
32.2
101.INS
XBRL Instance Document
101.SCH
XBRL Taxonomy Extension Schema
101.CAL
XBRL Extension Calculation Linkbase
101.LAB
XBRL Taxonomy Extension Label Linkbase
101.PRE
XBRL Taxonomy Extension Presentation Linkbase
101.DEF
XBRL Taxonomy Extension Definition Linkbase

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
 
/s/ Jeffrey J. Jones II
Jeffrey J. Jones II
President and Chief Executive Officer
December 7, 2017
 
/s/ Tony G. Bowen
Tony G. Bowen
Chief Financial Officer
December 7, 2017
 
/s/ Kellie J. Logerwell
Kellie J. Logerwell
Chief Accounting Officer
December 7, 2017

H&R Block, Inc. | Q2 FY2018 Form 10-Q
33
Exhibit


Exhibit 10.1


H&R BLOCK, INC.
2018 LONG TERM INCENTIVE PLAN
DEFERRED STOCK UNITS
AWARD AGREEMENT
This Award Agreement is entered into by and between H&R Block, Inc., a Missouri corporation (“H&R Block”), and [Participant Name] (“Participant”).
WHEREAS, under the H&R Block, Inc. 2018 Long Term Incentive Plan (the “Plan”), H&R Block provides certain deferred equity incentive awards (“Awards”) to its non-employee Directors (as such term is defined in the Plan) to further align Director and shareholder interests;
WHEREAS, the Plan provides that Awards may be made to Directors in the form of deferred stock units; and
WHEREAS, receipt of this Award is conditioned upon Participant’s execution of this Award Agreement, within 180 days of [Grant Date], wherein Participant agrees to abide by certain terms and conditions authorized by the Compensation Committee of the Board.
NOW THEREFORE, in consideration of the parties’ promises and agreements set forth in this Award Agreement, the sufficiency of which the parties hereby acknowledge,
IT IS AGREED AS FOLLOWS:
1.    Deferred Stock Units.
1.1    Grant of Units. As of [Grant Date] (the “Grant Date”), H&R Block hereby awards [Number of Units Granted] Deferred Stock Units (the “Units”) to Participant, as evidenced by this Award Agreement. Each Unit under this Award Agreement represents the right to receive one share of Common Stock on the delivery date set forth in Section 1.3, plus dividend equivalents as set forth in Section 1.4(b).
1.2    No Future Service Requirement. Participant’s interest in the Units is granted as consideration for Participant’s service to H&R Block as a Director, is fully vested upon the Grant Date, and shall be subject to the terms of this Award Agreement.
1.3    Delivery of Common Stock. Delivery of the shares of Common Stock relating to settlement of the Units shall occur on the first trading date of the New York Stock Exchange (or any successor exchange or market on which shares of Common Stock are traded) that is concurrent with or next following the date that is six months after the date Participant separates from service with H&R Block as a Director, or if earlier, as soon as reasonably practicable, but no later than 90 days following, the date of Participant’s death. At the time of delivery, the Company shall transfer shares of Common Stock equal to the number of Units issued under this Award Agreement, plus any shares attributable to dividend equivalents (with any fractional share rounded to the next whole share), into a brokerage account established for Participant at a financial institution the Committee shall select at its discretion (the “Financial Institution”) or delivered to Participant in certificate form, such method to be selected by the Committee in its discretion. Participant agrees to complete any documentation for Company or the Financial Institution which is necessary to effect the transfer of shares of Common Stock to the Financial Institution.





1.4    No Shareholder Privileges; Dividend Equivalents.

(a)    Neither Participant nor any person claiming under or through him or her shall be, or have any of the rights or privileges of, a shareholder of H&R Block (including the right to vote shares or to receive dividends) with respect to any of the Common Stock issuable pursuant to this Award Agreement, unless and until such shares of Common Stock shall have been duly issued and delivered to Participant.

(b)    Notwithstanding Section 1.4(a), dividend equivalents will accrue with respect to the Units, and will be paid as additional whole shares of Common Stock (unless the Committee in its discretion determines to pay the value of the accrued dividend equivalents in cash) upon the date shares of Common Stock are delivered pursuant to Section 1.3. Dividend equivalents will apply to all cash dividends (excluding dividends for which an adjustment to the Award was or will be made pursuant to Section 3.2) and will be deemed reinvested in shares of Common Stock based on the Closing Price of the Common Stock on the trading day immediately preceding the ex-dividend date applicable to such dividend. Future dividend equivalents will apply to the shares of Common Stock relating to the reinvested dividend equivalents for each dividend record date that occurs before actual delivery of the shares. Notwithstanding the foregoing, the Committee retains discretion at any time, upon notice to Participant, to revise whether, and in what manner, dividend equivalents will be deemed reinvested with respect to any future dividends.
2.    Non-Transferability of Award. This Award (including all rights, privileges and benefits conferred under such Award) shall not be transferred, assigned, pledged, or hypothecated in any way (whether by operation of law or otherwise) and shall not be subject to sale under execution, attachment or similar process. Upon any attempt to transfer, assign, pledge, hypothecate, or otherwise dispose of this Award, or of any right or privilege conferred hereby, contrary to the provisions hereof, or upon any attempted sale under any execution, attachment, or similar process upon the rights and privileges hereby granted, then and in any such event this Award and the rights and privileges hereby granted shall immediately become null and void.
3.    Miscellaneous.
3.1    No Employment Contract. This Award Agreement does not confer on Participant any right to employment or service with Company (whether as a Director or otherwise) for any period of time, and is not an employment contract.
3.2    Adjustment of the Units. If any merger, reorganization, consolidation, recapitalization, dividend or distribution (whether in cash, shares or other property, other than a regular cash dividend), stock split, reverse stock split, spin-off or similar transaction or other change in corporate structure affects the Common Stock or the value thereof, the Committee shall make such adjustments and other substitutions to this Award Agreement as the Committee determines necessary or appropriate to prevent dilution or enlargement of benefits or potential benefits intended to be made available under this Award Agreement, in a manner the Committee deems equitable or appropriate, taking into consideration the accounting and tax consequences, including such adjustments in the aggregate number, class and kind of securities that may be delivered under the Plan, and in the number, class, kind and option or exercise price of securities subject to the Award Agreement (including, if the Committee deems appropriate, the substitution of awards denominated in the shares of another company).





3.3    Merger, Consolidation, Reorganization, Liquidation, etc. If H&R Block shall become a party to any corporate merger, consolidation, major acquisition of property for stock, reorganization, or liquidation, all Plan awards outstanding on the effective date of the consummation of the transaction shall be treated in the manner the Committee, in its discretion, deems equitable and appropriate after taking into consideration relevant facts, including the accounting and tax consequences. Such treatment need not treat all Awards (or all portions of an Award) in an identical manner. Such treatment may include, but is not limited to, the substitution of new Awards, or for any Awards then outstanding, the assumption of any such Awards or the cancellation of such Awards for a payment to Participant in cash or other property in an amount equitably determined by the Committee (and, for the avoidance of doubt, such cancellation may be without any payment to Participant in the event the Committee determines that the intrinsic value of the Award is zero or negative). Any such arrangements shall be binding upon Participant and any action taken under this Section 3.3 shall either preserve an Award’s status as exempt from Code Section 409A or comply with Code Section 409A.
3.4    Interpretation and Regulations. The Committee shall have the full power and authority provided by delegation by the Board, subject to the terms of the Plan, and subject to such orders or resolutions not inconsistent with the provisions of the Plan as may from time to time be adopted by the Board. Such power and authority shall include, but not be limited to, the power and authority to: (a) interpret and administer the Plan, the Award Agreement, and any instrument or agreement entered into under or in connection with the Plan; (b) correct any defect, supply any omission or reconcile any inconsistency in the Plan or the Award Agreement in the manner and to the extent that the Committee shall deem desirable to carry it into effect; (c) establish such rules and regulations and appoint such agents as it shall deem appropriate for the proper administration of the Plan and Award; (d) make any other determination and take any other action that the Committee deems necessary or desirable for the administration of the Plan and Award; (e) determine whether, to what extent and under what circumstances the Award shall be canceled or suspended; and (f) determine, for purposes of the Plan and this Award Agreement, the date and circumstances that constitute a cessation or termination of service.
3.5    Reservation of Rights. If at any time Company determines that qualification or registration of the Units or any shares of Common Stock subject to the Units under any federal, state or other applicable securities law, or the consent or approval of any governmental regulatory authority, is necessary or desirable as a condition of executing an Award or providing a benefit under the Plan, then such action may not be taken, in whole or in part, unless and until such qualification, registration, consent or approval shall have been effected or obtained free of any conditions Company deems unacceptable.
3.6    Withholding of Taxes. Company shall make the delivery of shares of Common Stock pursuant to this Award Agreement without withholding any amounts to account for federal, state, local or foreign taxes (unless required to be paid or withheld as a result of the vesting or delivery of shares of Common Stock). 
3.7    Reasonableness of Restrictions, Severability and Court Modification. Participant and Company agree that the restrictions contained in this Award Agreement are reasonable, but, should any provision of this Award Agreement be determined by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable or unreasonable in scope, the validity, legality and





enforceability of the other provisions of this Award Agreement will not be affected thereby, and the provision found invalid, illegal, or otherwise unenforceable or unreasonable will be considered by Company and Participant to be amended in whatever manner is considered reasonable by that court and, as so amended, will be enforced.
3.8    Waiver. The failure of Company to enforce at any time any terms, covenants or conditions of this Award Agreement shall not be construed to be a waiver of such terms, covenants or conditions or of any other provision. Any waiver or modification of the terms, covenants or conditions of this Award Agreement shall only be effective if reduced to writing and signed by both Participant and, on behalf of H&R Block, an officer of H&R Block.
3.9    Plan Control. The terms of this Award Agreement are governed by the terms of the Plan, as it exists on the Grant Date (except to the extent the Plan is amended from time to time and such amendment is intended to have retroactive effect). Except where the Plan expressly permits an award agreement to provide for different terms, if any provisions of this Award Agreement conflict with any provisions of the Plan, the terms of the Plan shall control.
3.10    Notices. Any notice to be given to Company or election to be made under the terms of this Award Agreement shall be addressed to Company (Attention: Long Term Incentive Department) at One H&R Block Way, Kansas City Missouri 64105, or at such other address or by such other means as Company may hereafter designate in writing to Participant. Any notice to be given to Participant shall be addressed to Participant at the last address of record with Company or at such other address as Participant may hereafter designate in writing to Company. Any such notice shall be deemed to have been duly given when deposited in the United States mail via regular or certified mail, addressed as aforesaid, postage prepaid.
3.11    Choice of Law. This Award Agreement shall be governed by and construed and enforced in accordance with the laws of the State of Missouri without reference to principles of conflicts of laws.
3.12    Choice of Forum and Jurisdiction. Participant and Company agree that any proceedings to enforce the obligations and rights under this Award Agreement must be brought in the Missouri District Court located in Jackson County, Missouri, or in the United States District Court for the Western District of Missouri in Kansas City, Missouri. Participant agrees and submits to personal jurisdiction in either court. Participant and Company further agree that this Choice of Forum and Jurisdiction is binding on all matters related to Awards under the Plan and may not be altered or amended by any other arrangement or agreement (including an employment agreement) without the express written consent of Participant and H&R Block.
3.13    Compliance with Section 409A. Notwithstanding any provision in this Award Agreement or the Plan to the contrary, this Award Agreement shall be interpreted and administered in accordance with Code Section 409A and regulations and other guidance issued thereunder (“Section 409A”). For purposes of determining whether any payment made pursuant to this Award Agreement results in a “deferral of compensation” within the meaning of Treasury Regulation 1.409A-1(b), H&R Block shall maximize the exemptions described in such section, as applicable. Any reference to a “termination of employment” or similar term or phrase shall be interpreted as a “separation from service” within the meaning of Section 409A. If any deferred compensation payment is payable while Participant is a “specified employee” under Section 409A, and payment is due because of separation from service for any reason other than death, then payment of such





amount shall be delayed for a period of six months and paid in a lump sum on the first payroll payment date following the earlier of the expiration of such six month period or Participant’s death. To the extent any payments under this Award Agreement are made in installments, each installment shall be deemed a separate payment for purposes of Section 409A and the regulations issued thereunder. Participant or his or her beneficiary, as applicable, shall be solely responsible and liable for the satisfaction of all taxes and penalties that may be imposed on Participant or his or her beneficiary in connection with any payments to Participant or his or her beneficiary pursuant to this Award Agreement, including but not limited to any taxes, interest and penalties under Section 409A, and neither H&R Block nor any of its affiliates shall have any obligation to indemnify or otherwise hold Participant or his or her beneficiary harmless from any and all of such taxes and penalties.
3.14    Attorneys Fees. Participant and Company agree that in the event of litigation to enforce the terms and obligations under this Award Agreement, the party prevailing in any such cause of action will be entitled to reimbursement of reasonable attorneys fees.
3.15    Relationship of the Parties. Participant acknowledges that this Award Agreement is between H&R Block and Participant. Participant further acknowledges that H&R Block is a holding company and that Participant is not an employee of either H&R Block or a Subsidiary thereof.
3.16    Headings. The section headings herein are for convenience only and shall not be considered in construing this Award Agreement.
3.17    Amendment. No amendment, supplement, or waiver to this Award Agreement is valid or binding unless in writing and signed on behalf of H&R Block by an officer of H&R Block, and, if materially adverse to Participant, signed by Participant.
3.18    Execution of Agreement. This Award Agreement shall not be enforceable by either party, and Participant shall have no rights with respect to the Awards made hereunder, unless and until it has been (a) signed by Participant within 180 days of [Grant Date], (b) signed on behalf of H&R Block by an officer of H&R Block, and (c) returned to H&R Block.
This Award Agreement may be signed by the parties via facsimile or electronic signature, as acceptable to Company, and may be signed by H&R Block via stamped signature.
3.19    WAIVER OF JURY TRIAL. PARTICIPANT KNOWINGLY, VOLUNTARILY AND IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING, ACTION OR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT.
4.    Definitions. Whenever a term is used in this Award Agreement, the following words and phrases shall have the meanings set forth below or as set forth in the Plan unless the context plainly requires a different meaning, and when a defined meaning is intended, the term is capitalized.
4.1    Board. Board means the Board of Directors of H&R Block.
4.2    Closing Price. Closing Price means the last reported market price for one share of Common Stock, regular way, on the New York Stock Exchange (or any successor exchange or stock market on which such last reported market price is reported) on the day in question. If the exchange is closed on the day on which the Closing Price is to be determined or if there were no sales reported on such date, the Closing Price shall be computed as of the last date preceding such date on which the exchange was open and a sale was reported.





4.3    Code. Code means the Internal Revenue Code of 1986, as amended.
4.4    Committee. Committee means the Compensation Committee of the Board or such committee of the Board of Directors to whom authority for this Award has been delegated pursuant to the provisions of the Plan.
4.5    Common Stock. Common Stock means the common stock of H&R Block, without par value.
4.6    Company. Company means H&R Block, Inc., a Missouri corporation, and includes its “subsidiary corporations” (as defined in Code Section 424(f)) and their respective divisions, departments and subsidiaries and the respective divisions, departments and subsidiaries of such subsidiaries.
4.7    Deferred Stock Units. Deferred Stock Units means an award providing the right to receive one share of Common Stock for each unit awarded, on a specified delivery date, subject to such terms and conditions as the Committee may determine. Deferred Stock Units are a form of Other Share-Based Award described under the Plan.
5.    ACKNOWLEDGEMENT OF RIGHTS, OBLIGATIONS AND WAIVERS.
5.1    Participant understands and acknowledges that this Award Agreement confers both rights and obligations upon Participant.
5.2    Participant has reviewed this Award Agreement in its entirety and understands that by signing this Award Agreement, Participant agrees to all of its terms, including, but not limited to, the Choice of Forum and Jurisdiction, and the Waiver of Jury Trial set forth in Section 3 of this Award Agreement.
5.3    Participant acknowledges that Company has advised Participant to seek his or her own legal counsel before signing this Award Agreement and that Participant has consulted or has had the opportunity to consult with his or her personal attorney before executing this Award Agreement.

[Signature Page Follows.]






In consideration of said Award and the mutual covenants contained herein, the parties agree to the terms set forth above.

The parties hereto have executed this Award Agreement.

Participant Name:     [Participant Name]

_________________________________

Date Signed: _____________________

H&R BLOCK, INC.

By:



[Authorized Officer]




Exhibit


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 12.1
 
H&R BLOCK, INC.
Computation of Ratio of Earnings to Fixed Charges
(Dollars in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six months ended October 31,
 
Twelve months ended April 30,
 
 
2017
 
2016
 
2017
 
2016
 
2015
 
2014
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pretax earnings (loss) from continuing operations
 
$
(441,484
)
 
$
(432,018
)
 
$
629,287

 
$
569,479

 
$
742,805

 
$
767,116

 
$
702,011

Add: Fixed charges
 
82,728

 
82,265

 
171,698

 
145,311

 
116,977

 
125,162

 
146,954

Total earnings (loss) before income taxes and fixed charges
 
$
(358,756
)
 
$
(349,753
)
 
$
800,985

 
$
714,790

 
$
859,782

 
$
892,278

 
$
848,965

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest expense
 
$
42,542

 
$
44,086

 
$
92,951

 
$
68,962

 
$
45,246

 
$
55,279

 
$
74,297

Interest on deposits
 

 

 

 
179

 
682

 
2,109

 
5,660

Interest portion of net rent expense (a)
 
40,186

 
38,179

 
78,747

 
76,170

 
71,049

 
67,774

 
66,997

Total fixed charges
 
$
82,728

 
$
82,265

 
$
171,698

 
$
145,311

 
$
116,977

 
$
125,162

 
$
146,954

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ratio of earnings to fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Including interest on deposits
 

 

 
4.7

 
4.9

 
7.4

 
7.1

 
5.8

Excluding interest on deposits
 

 

 
4.7

 
4.9

 
7.4

 
7.2

 
6.0

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deficiency in the coverage of fixed charges by earnings (loss) before income taxes and fixed charges
 
$
(441,484
)
 
$
(432,018
)
 
$

 
$

 
$

 
$

 
$

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) One-third of net rent expense is the portion deemed representative of the interest factor.

Note: In computing the ratio of earnings to fixed charges: (a) earnings have been based on income from continuing operations before income taxes and fixed charges (exclusive of interest capitalized) and (b) fixed charges consist of interest expense and the estimated interest portion of rents. Interest expense on uncertain tax positions has been excluded from fixed charges, as it is included as a component of income taxes in the consolidated financial statements.



Exhibit


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 12.2
 
BLOCK FINANCIAL LLC
Computation of Ratio of Earnings to Fixed Charges
(Dollars in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six months ended October 31,
 
Twelve months ended April 30,
 
 
2017
 
2016
 
2017
 
2016
 
2015
 
2014
 
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pretax earnings (loss) from continuing operations
 
$
(19,811
)
 
$
(33,575
)
 
$
23,895

 
$
12,153

 
$
67,628

 
$
40,828

 
$
(6,112
)
Add: Fixed charges
 
42,382

 
43,562

 
92,263

 
68,713

 
45,575

 
57,010

 
79,500

Total earnings before income taxes and fixed charges
 
$
22,571

 
$
9,987

 
$
116,158

 
$
80,866

 
$
113,203

 
$
97,838

 
$
73,388

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest expense
 
$
42,382

 
$
43,562

 
$
92,263

 
$
68,531

 
$
44,884

 
$
54,892

 
$
73,831

Interest on deposits
 

 

 

 
179

 
682

 
2,109

 
5,660

Interest portion of net rent expense (a)
 

 

 

 
3

 
9

 
9

 
9

Total fixed charges
 
$
42,382

 
$
43,562

 
$
92,263

 
$
68,713

 
$
45,575

 
$
57,010

 
$
79,500

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ratio of earnings to fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Including interest on deposits
 
-

 
-

 
1.3

 
1.2

 
2.5

 
1.7

 
-

Excluding interest on deposits
 
-

 
-

 
1.3

 
1.2

 
2.5

 
1.7

 
-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deficiency in the coverage of fixed charges by earnings (loss) before income taxes and fixed charges
 
$
(19,811
)
 
$
(33,575
)
 
$

 
$

 
$

 
$

 
$
(6,112
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) One-third of net rent expense is the portion deemed representative of the interest factor.

Note: In computing the ratio of earnings to fixed charges: (a) earnings have been based on income from continuing operations before income taxes and fixed charges (exclusive of interest capitalized) and (b) fixed charges consist of interest expense and the estimated interest portion of rents. Interest expense on uncertain tax positions has been excluded from fixed charges, as it is included as a component of income taxes in the consolidated financial statements.



Exhibit
Exhibit 31.1

CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Jeffrey J. Jones II, Chief Executive Officer, certify that:

1. I have reviewed this quarterly report on Form 10-Q of H&R Block, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
Date:
December 7, 2017
 
/s/ Jeffrey J. Jones II
 
 
 
Jeffrey J. Jones II
 
 
 
Chief Executive Officer
H&R Block, Inc.


Exhibit
Exhibit 31.2

CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Tony G. Bowen, Chief Financial Officer, certify that:

1. I have reviewed this quarterly report on Form 10-Q of H&R Block, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
Date:
December 7, 2017
 
/s/ Tony G. Bowen
 
 
 
Tony G. Bowen
 
 
 
Chief Financial Officer
H&R Block, Inc.


Exhibit
Exhibit 32.1

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the quarterly report of H&R Block, Inc. (the “Company”) on Form 10‑Q for the fiscal quarter ending October 31, 2017 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Jeffrey J. Jones II, Chief Executive Officer of the Company, certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1)
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
/s/ Jeffrey J. Jones II
Jeffrey J. Jones II
Chief Executive Officer
H&R Block, Inc.
December 7, 2017


Exhibit
Exhibit 32.2

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the quarterly report of H&R Block, Inc. (the “Company”) on Form 10‑Q for the fiscal quarter ending October 31, 2017 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Tony G. Bowen, Chief Financial Officer of the Company, certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1)
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Tony G. Bowen
Tony G. Bowen
Chief Financial Officer
H&R Block, Inc.
December 7, 2017