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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q



(Mark One)
þ		QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
		For the quarterly period ended July 31, 2017
		OR
¨		TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
		For the transition period from to

Commission file number 1-06089

H&R Block, Inc.

(Exact name of registrant as specified in its charter)



MISSOURI		44-0607856
(State or other jurisdiction of		(I.R.S. Employer
incorporation or organization)		Identification No.)

One H&R Block Way, Kansas City, Missouri 64105

(Address of principal executive offices, including zip code)

(816) 854-3000

(Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes þ No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes þ No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one)

Large accelerated filer þ Accelerated filer ¨ Non-accelerated filer ¨ Smaller reporting company ¨ Emerging growth company ¨

(Do not check if a smaller reporting company)

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes ¨ No þ

The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on August 31, 2017: 209,059,957 shares.

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Form 10-Q for the Period Ended July 31, 2017

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	PART I

Item 1.	Consolidated Statements of Operations and Comprehensive Loss
	Three months ended July 31, 2017 and 2016	1

	Consolidated Balance Sheets
	As of July 31, 2017, July 31, 2016 and April 30, 2017	2

	Consolidated Statements of Cash Flows
	Three months ended July 31, 2017 and 2016	3

	Notes to Consolidated Financial Statements	4

Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	23

Item 3.	Quantitative and Qualitative Disclosures About Market Risk	27

Item 4.	Controls and Procedures	27

	PART II
Item 1.	Legal Proceedings	28

Item 1A.	Risk Factors	28

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	28

Item 3.	Defaults Upon Senior Securities	28

Item 4.	Mine Safety Disclosures	28

Item 5.	Other Information	28

Item 6.	Exhibits	28

	Signatures	30

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PART I FINANCIAL INFORMATION


ITEM 1.	FINANCIAL STATEMENTS



CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS	(unaudited, in 000s, except per share amounts)
Three months ended July 31,	2017			2016

REVENUES:
Service revenues	$	124,695		$	112,384
Royalty, product and other revenues	13,107			12,801
	137,802			125,185
OPERATING EXPENSES:
Cost of revenues:
Compensation and benefits	55,592			52,355
Occupancy and equipment	98,467			94,425
Provision for bad debt	2,459			1,417
Depreciation and amortization	28,616			27,467
Other	42,581			35,422
	227,715			211,086
Selling, general and administrative:
Marketing and advertising	7,104			7,561
Compensation and benefits	56,373			57,522
Depreciation and amortization	14,982			13,815
Other selling, general and administrative	16,790			19,925
	95,249			98,823
Total operating expenses	322,964			309,909

Other income (expense), net	1,220			2,641
Interest expense on borrowings	(21,277		)	(21,466		)
Loss from continuing operations before income tax benefit	(205,219		)	(203,549		)
Income tax benefit	(77,401		)	(82,523		)
Net loss from continuing operations	(127,818		)	(121,026		)
Net loss from discontinued operations, net of tax benefits of $1,605 and $1,557	(2,749		)	(2,647		)
NET LOSS	$	(130,567	)	$	(123,673	)

BASIC AND DILUTED LOSS PER SHARE:
Continuing operations	$	(0.62	)	$	(0.55	)
Discontinued operations	(0.01		)	(0.01		)
Consolidated	$	(0.63	)	$	(0.56	)

DIVIDENDS DECLARED PER SHARE	$	0.24		$	0.22

COMPREHENSIVE LOSS:
Net loss	$	(130,567	)	$	(123,673	)
Unrealized gains (losses) on securities, net of taxes:
Unrealized holding gains (losses) arising during the period, net of tax benefits of $ - and $5	2			(11		)
Change in foreign currency translation adjustments	2,460			(3,560		)
Other comprehensive income (loss)	2,462			(3,571		)
Comprehensive loss	$	(128,105	)	$	(127,244	)

See accompanying notes to consolidated financial statements.



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	1

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CONSOLIDATED BALANCE SHEETS	(unaudited, in 000s, except share and per share amounts)
As of	July 31, 2017			July 31, 2016			April 30, 2017

ASSETS
Cash and cash equivalents	$	551,566		$	306,871		$	1,011,331
Cash and cash equivalents - restricted	116,594			122,025			106,208
Receivables, less allowance for doubtful accounts of $54,924, $56,381 and $55,296	91,004			103,425			162,775
Prepaid expenses and other current assets	74,776			76,052			65,725
Total current assets	833,940			608,373			1,346,039
Mortgage loans held for investment, less allowance for loan losses of $ - , $5,310 and $ -	—			192,375			—
Property and equipment, at cost, less accumulated depreciation and amortization of $706,687, $622,937 and $678,161	253,255			284,114			263,827
Intangible assets, net	393,972			419,909			409,364
Goodwill	493,991			470,942			491,207
Deferred tax assets and income taxes receivable	54,348			90,498			83,728
Other noncurrent assets	102,742			97,331			99,943
Total assets	$	2,132,248		$	2,163,542		$	2,694,108
LIABILITIES AND STOCKHOLDERS' EQUITY
LIABILITIES:
Accounts payable and accrued expenses	$	161,751		$	157,085		$	217,028
Accrued salaries, wages and payroll taxes	35,063			43,516			183,856
Accrued income taxes and reserves for uncertain tax positions	176,909			216,390			348,199
Current portion of long-term debt	992			864			981
Deferred revenue and other current liabilities	187,791			191,304			189,216
Total current liabilities	562,506			609,159			939,280
Long-term debt	1,493,422			1,491,790			1,493,017
Reserves for uncertain tax positions	159,233			116,709			159,085
Deferred revenue and other noncurrent liabilities	131,415			145,691			163,609
Total liabilities	2,346,576			2,363,349			2,754,991
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 246,198,878, 258,179,891 and 246,198,878	2,462			2,582			2,462
Additional paid-in capital	746,761			748,924			754,912
Accumulated other comprehensive loss	(12,837		)	(14,804		)	(15,299		)
Retained deficit	(229,647		)	(180,631		)	(48,206		)
Less treasury shares, at cost, of 37,141,486, 39,087,239 and 39,027,573	(721,067		)	(755,878		)	(754,752		)
Total stockholders' equity (deficiency)	(214,328		)	(199,807		)	(60,883		)
Total liabilities and stockholders' equity	$	2,132,248		$	2,163,542		$	2,694,108

See accompanying notes to consolidated financial statements.



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CONSOLIDATED STATEMENTS OF CASH FLOWS	(unaudited, in 000s)
Three months ended July 31,	2017			2016
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$	(130,567	)	$	(123,673	)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	43,598			41,282
Provision for bad debt	2,459			1,417
Deferred taxes	20,796			6,274
Stock-based compensation	4,816			5,541
Changes in assets and liabilities, net of acquisitions:
Receivables	64,985			49,220
Prepaid expenses and other current assets	(8,695		)	(9,173		)
Other noncurrent assets	5,499			4,059
Accounts payable and accrued expenses	(66,729		)	(98,785		)
Accrued salaries, wages and payroll taxes	(149,441		)	(118,040		)
Deferred revenue and other current liabilities	464			(38,022		)
Deferred revenue and other noncurrent liabilities	(32,510		)	(28,080		)
Income tax receivables, accrued income taxes and income tax reserves	(149,542		)	(144,249		)
Other, net	(14,248		)	(5,735		)
Net cash used in operating activities	(409,115		)	(457,964		)

CASH FLOWS FROM INVESTING ACTIVITIES:
Principal payments and sales of mortgage loans and real estate owned, net	—			9,573
Capital expenditures	(13,094		)	(6,246		)
Payments made for business acquisitions, net of cash acquired	(1,440		)	(1,635		)
Franchise loans funded	(4,527		)	(2,219		)
Payments received on franchise loans	4,727			6,473
Other, net	1,371			(868		)
Net cash provided by (used in) investing activities	(12,963		)	5,078

CASH FLOWS FROM FINANCING ACTIVITIES:
Dividends paid	(49,905		)	(48,514		)
Repurchase of common stock, including shares surrendered	(7,508		)	(45,312		)
Proceeds from exercise of stock options	27,418			1,639
Other, net	2,545			(24,779		)
Net cash used in financing activities	(27,450		)	(116,966		)

Effects of exchange rate changes on cash	149			(2,163		)

Net decrease in cash, cash equivalents and restricted cash	(449,379		)	(572,015		)
Cash, cash equivalents and restricted cash, beginning of period	1,117,539			1,000,911
Cash, cash equivalents and restricted cash, end of period	$	668,160		$	428,896

SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received	$	57,901		$	61,289
Interest paid on borrowings	15,519			15,519
Accrued additions to property and equipment	4,757			10,147
Accrued purchase of common stock	—			8,895

See accompanying notes to consolidated financial statements.



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	3

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)

NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION – The consolidated balance sheets as of July 31, 2017 and 2016, the consolidated statements of operations and comprehensive loss for the three months ended July 31, 2017 and 2016, and the consolidated statements of cash flows for the three months ended July 31, 2017 and 2016 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows as of July 31, 2017 and 2016 and for all periods presented have been made.

"H&R Block," "the Company," "we," "our" and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.

Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2017 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2017 or for the year then ended are derived from our April 30, 2017 Annual Report to Shareholders on Form 10-K.

MANAGEMENT ESTIMATES – The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.

SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.

DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 9 and 10 for additional information on litigation, claims and other loss contingencies related to our discontinued operations.

NEW ACCOUNTING PRONOUNCEMENTS –

Restricted Cash in Statement of Cash Flows. In November 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2016-18, "Restricted Cash (a consensus of the FASB Emerging Issues Task Force)," (ASU 2016-18). This guidance requires that restricted cash be included with cash and cash equivalents when reconciling the beginning and end-of-period total amounts shown on the statement of cash flows. This guidance must be applied retrospectively to all periods presented. We adopted ASU 2016-18 effective May 1, 2017. All prior periods have been adjusted to conform to the current period presentation, which resulted in a decrease in cash used in operations of $17.7 million for the three months ended July 31, 2016.

Stock-Based Compensation. In March 2016, the FASB issued Accounting Standards Update No. 2016-09, "Improvements to Employee Share-Based Payment Accounting," (ASU 2016-09). This guidance requires that, among other things: (1) all excess tax benefits and tax deficiencies would be recognized as income tax expense or benefit in the income statement; and (2) excess tax benefits would not be separated from other income tax cash flows and, thus, would be classified along with other cash flows as an operating activity. The transition requirements for this guidance varies by component, but the changes applicable to us were applied prospectively. We adopted ASU 2016-09 effective May 1, 2017 and recorded a discrete tax benefit of $5.1 million during the three months ended July 31, 2017 as a result of this guidance.

Revenue recognition. In May 2014, the FASB issued Accounting Standards Update No. 2014-09, "Revenue from Contracts with Customers," (ASU 2014-09) which is a comprehensive new revenue recognition model that requires



4	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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an entity to recognize the amount of revenue which reflects the consideration it expects to receive in exchange for the transfer of the promised goods or services to customers. This ASU also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract, and clarifies guidance for multiple-element arrangements. This guidance will replace most existing revenue recognition guidance in GAAP when it becomes effective. The new standard is effective for us on May 1, 2018. The standard permits the use of either the retrospective or cumulative effect transition method.

We have substantially completed our evaluation of the impact of ASU 2014-09 on our United States (U.S.) assisted tax preparation fees and revenues from POM, and based on the preliminary results of our evaluation, we do not expect the application of this guidance to have a material impact on the recognition of revenue related to these services. Changes to our client agreements or service design before adoption of the new standard could change our preliminary conclusions. We are still evaluating the impact of this guidance as it relates to other revenue streams, as well as certain associated expenses. Depending on the results of our review, there could be changes to the classification and timing of recognition of revenues and expenses related to other revenue streams. We are continuing our assessment, including evaluating the standard's impact on our internal controls and selecting a transition method for adoption.

NOTE 2: LOSS PER SHARE AND STOCKHOLDERS' EQUITY

LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income or loss from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 2.8 million shares for the three months ended July 31, 2017, and 4.7 million shares for the three months ended July 31, 2016, as the effect would be antidilutive due to the net loss from continuing operations during those periods.

The computations of basic and diluted loss per share from continuing operations are as follows:



(in 000s, except per share amounts)
Three months ended July 31,	2017			2016
Net loss from continuing operations attributable to shareholders	$	(127,818	)	$	(121,026	)
Amounts allocated to participating securities	(160		)	(124		)
Net loss from continuing operations attributable to common shareholders	$	(127,978	)	$	(121,150	)

Basic weighted average common shares	207,935			220,484
Potential dilutive shares	—			—
Dilutive weighted average common shares	207,935			220,484

Loss per share from continuing operations attributable to common shareholders:
Basic	$	(0.62	)	$	(0.55	)
Diluted	(0.62		)	(0.55		)

The weighted average shares outstanding for the three months ended July 31, 2017 decreased to 207.9 million from 220.5 million for the three months ended July 31, 2016, primarily due to share repurchases completed in the prior year. We did not repurchase any shares during the three months ended July 31, 2017. During the three months ended July 31, 2016, we purchased and immediately retired 2.0 million shares at an aggregate cost of $48.6 million (average price of $23.84 per share).

STOCK-BASED COMPENSATION – During the three months ended July 31, 2017, we acquired 0.2 million shares of our common stock at an aggregate cost of $7.5 million. These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the three months ended July 31, 2016, we acquired 0.2 million shares at an aggregate cost of $5.6 million for similar purposes.



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During the three months ended July 31, 2017 and 2016, we issued 2.1 million and 0.9 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.

During the three months ended July 31, 2017, we granted equity awards equivalent to 0.6 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period, although the Compensation Committee may in limited circumstances approve grants with a modified vesting schedule. Stock-based compensation expense of our continuing operations totaled $4.8 million for the three months ended July 31, 2017, and $5.5 million for the three months ended July 31, 2016. As of July 31, 2017, unrecognized compensation cost for stock options totaled $0.1 million, and for nonvested shares and units totaled $40.3 million.

NOTE 3: RECEIVABLES

Receivables consist of the following:



(in 000s)
As of	July 31, 2017					July 31, 2016					April 30, 2017
	Short-term			Long-term		Short-term			Long-term		Short-term			Long-term
Loans to franchisees	$	37,838		$	40,111	$	47,905		$	46,461	$	39,911		$	36,614
Receivables for tax preparation and related fees	39,031			6,316		39,115			5,528		54,506			6,316
Instant Cash Back® receivables	4,338			—		4,515			—		37,150			—
H&R Block Emerald Advance® lines of credit	21,755			9,711		24,857			111		26,325			5,069
Software receivables from retailers	8,178			—		4,696			—		16,715			—
Royalties and other receivables from franchisees	6,776			796		6,885			—		13,275			1,585
Other	28,012			4,011		31,833			4,414		30,189			3,314
	145,928			60,945		159,806			56,514		218,071			52,898
Allowance for doubtful accounts	(54,924		)	—		(56,381		)	—		(55,296		)	—
	$	91,004		$	60,945	$	103,425		$	56,514	$	162,775		$	52,898

Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.

LOANS TO FRANCHISEES – Franchisee loan balances as of July 31, 2017 and 2016 and April 30, 2017, consisted of $25.1 million, $31.5 million and $27.0 million, respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs and $52.9 million, $62.8 million and $49.5 million, respectively, in term loans made primarily to finance the purchase of franchises.

As of July 31, 2017 and 2016 and April 30, 2017, loans with a principal balance of $0.9 million, $2.2 million and $0.1 million, respectively, were more than 90 days past due. We had no loans to franchisees on non-accrual status.

INSTANT CASH BACK® PROGRAM – Refunds advanced under the Instant Cash Back® program in Canada are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. Instant Cash Back® amounts are generally received within 60 days of filing the client's return. As of July 31, 2017 and 2016 and April 30, 2017, $1.2 million, $0.6 million and $1.5 million of Instant Cash Back® balances were more than 60 days old, respectively.



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H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT (EAs) – We review the credit quality of our purchased participation interests in EA receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. These amounts as of July 31, 2017, by year of origination, are as follows:



(in 000s)
Credit Quality Indicator – Year of origination:
2017	$	9,346
2016 and prior	6,898
Revolving loans	15,222
	$	31,466

As of July 31, 2017 and 2016 and April 30, 2017, $28.1 million, $21.4 million and $28.0 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.

ALLOWANCE FOR DOUBTFUL ACCOUNTS – Activity in the allowance for doubtful accounts for our EA and all other short-term receivables for the three months ended July 31, 2017 and 2016 is as follows:



(in 000s)
	EAs		All Other			Total
Balances as of May 1, 2017	$	10,123	$	45,173		$	55,296
Provision	—		2,459			2,459
Charge-offs, net of recoveries	—		(2,831		)	(2,831		)
Balances as of July 31, 2017	$	10,123	$	44,801		$	54,924

Balances as of May 1, 2016	$	9,007	$	48,004		$	57,011
Provision	451		966			1,417
Charge-offs, net of recoveries	—		(2,047		)	(2,047		)
Balances as of July 31, 2016	$	9,458	$	46,923		$	56,381

NOTE 4: GOODWILL AND INTANGIBLE ASSETS

Changes in the carrying amount of goodwill for the three months ended July 31, 2017 and 2016 are as follows:



(in 000s)
	Goodwill		Accumulated Impairment Losses			Net
Balances as of April 30, 2017	$	523,504	$	(32,297	)	$	491,207
Acquisitions	252		—			252
Disposals and foreign currency changes, net	2,532		—			2,532
Impairments	—		—			—
Balances as of July 31, 2017	$	526,288	$	(32,297	)	$	493,991

Balances as of April 30, 2016	$	503,054	$	(32,297	)	$	470,757
Acquisitions	23		—			23
Disposals and foreign currency changes, net	162		—			162
Impairments	—		—			—
Balances as of July 31, 2016	$	503,239	$	(32,297	)	$	470,942

We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.



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Components of intangible assets are as follows:



(in 000s)
	Gross Carrying Amount		Accumulated Amortization			Net
As of July 31, 2017:
Reacquired franchise rights	$	331,371	$	(96,600	)	$	234,771
Customer relationships	235,413		(140,881		)	94,532
Internally-developed software	143,206		(112,894		)	30,312
Noncompete agreements	32,498		(28,143		)	4,355
Franchise agreements	19,201		(11,094		)	8,107
Purchased technology	54,700		(33,444		)	21,256
Acquired assets pending final allocation ⁽¹⁾	639		—			639
	$	817,028	$	(423,056	)	$	393,972
As of July 31, 2016:
Reacquired franchise rights	$	319,545	$	(72,977	)	$	246,568
Customer relationships	206,606		(110,696		)	95,910
Internally-developed software	132,897		(99,873		)	33,024
Noncompete agreements	31,492		(26,045		)	5,447
Franchise agreements	19,201		(9,814		)	9,387
Purchased technology	54,700		(27,425		)	27,275
Acquired assets pending final allocation ⁽¹⁾	2,298		—			2,298
	$	766,739	$	(346,830	)	$	419,909
As of April 30, 2017:
Reacquired franchise rights	$	331,150	$	(90,877	)	$	240,273
Customer relationships	234,603		(133,207		)	101,396
Internally-developed software	139,709		(108,379		)	31,330
Noncompete agreements	32,408		(27,559		)	4,849
Franchise agreements	19,201		(10,774		)	8,427
Purchased technology	54,700		(31,973		)	22,727
Acquired assets pending final allocation ⁽¹⁾	362		—			362
	$	812,133	$	(402,769	)	$	409,364

⁽¹⁾ Represents business acquisitions for which final purchase price allocations have not yet been determined.

Amortization of intangible assets for the three months ended July 31, 2017 and 2016 was $19.2 million and $18.0 million, respectively. Estimated amortization of intangible assets for fiscal years 2018, 2019, 2020, 2021 and 2022 is $75.8 million, $61.0 million, $44.7 million, $30.5 million and $20.2 million, respectively.



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NOTE 5: LONG-TERM DEBT

The components of long-term debt are as follows:



							(in 000s)
As of	July 31, 2017			July 31, 2016			April 30, 2017
Senior Notes, 4.125%, due October 2020	$	650,000		$	650,000		$	650,000
Senior Notes, 5.500%, due November 2022	500,000			500,000			500,000
Senior Notes, 5.250%, due October 2025	350,000			350,000			350,000
Capital lease obligation	6,368			7,229			6,610
Debt issuance costs and discounts	(11,954		)	(14,575		)	(12,612		)
	1,494,414			1,492,654			1,493,998
Less: Current portion	(992		)	(864		)	(981		)
	$	1,493,422		$	1,491,790		$	1,493,017

On September 22, 2016, we entered into a First Amended and Restated Credit and Guarantee Agreement (2016 CLOC). The 2016 CLOC provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion, which includes a $200.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The 2016 CLOC will mature on September 22, 2021, unless extended pursuant to the terms of the 2016 CLOC, at which time all outstanding amounts thereunder will be due and payable. The 2016 CLOC includes an annual facility fee, which will vary depending on our then current credit ratings.

The 2016 CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The 2016 CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the 2016 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with these requirements as of July 31, 2017.

We had no outstanding balance under the 2016 CLOC as of July 31, 2017, and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $1.6 billion as of July 31, 2017.



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NOTE 6: FAIR VALUE

ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS – The carrying amounts and estimated fair values of our financial instruments are as follows:



(in 000s)
As of	July 31, 2017				July 31, 2016				April 30, 2017
	Carrying Amount		Estimated Fair Value		Carrying Amount		Estimated Fair Value		Carrying Amount		Estimated Fair Value
Assets:
Cash and cash equivalents	$	551,566	$	551,566	$	306,871	$	306,871	$	1,011,331	$	1,011,331
Cash and cash equivalents - restricted	116,594		116,594		122,025		122,025		106,208		106,208
Receivables, net - short-term	91,004		91,004		103,425		103,425		162,775		162,775
Receivables, net - long-term	60,945		60,945		56,514		56,514		52,898		52,898
Liabilities:
Long-term debt (excluding debt issuance costs)	1,502,694		1,595,945		1,502,747		1,606,364		1,502,735		1,569,033
Contingent consideration	9,125		9,125		8,347		8,347		10,428		10,428

Fair value estimates, methods and assumptions are set forth below. Fair value was not estimated for assets and liabilities that are not considered financial instruments.


▪	Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1).


▪	Receivables, net - short-term - For short-term balances the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1).

▪

Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables and tax preparation receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates.


▪	Long-term debt - The fair value of our Senior Notes is based on quotes from multiple banks (Level 2).


▪	Contingent consideration - Fair value approximates the carrying amount (Level 3).

NOTE 7: INCOME TAXES

We file a consolidated federal income tax return in the U.S. with the Internal Revenue Service (IRS) and file tax returns in various state and foreign jurisdictions. Tax returns are typically examined and either settled upon completion of the examination or through the appeals process. The Company’s U.S. federal income tax return for 2014 is currently under examination. Our U.S. federal returns for 2013 and 2015 have not been audited and remain open to examination. Our U.S. federal returns for 2012 and all prior periods have been audited by the IRS and are closed. With respect to state and local jurisdictions and countries outside of the United States, we are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of a tax audit is always uncertain, we believe that adequate amounts of tax, interest and penalties have been provided for in the consolidated financial statements for any adjustments that might be incurred due to federal, state, local or foreign audits.

We had gross unrecognized tax benefits of $141.4 million, $106.0 million and $149.9 million as of July 31, 2017 and 2016 and April 30, 2017, respectively. The gross unrecognized tax benefits decreased $8.5 million and $5.5 million during the three months ended July 31, 2017 and 2016, respectively. The decrease in unrecognized tax benefits during the three months ending July 31, 2017 is largely related to favorable audit settlements in various states. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $10.4 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated closure of various state matters currently under exam. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $4.2 million and is included in accrued income taxes on



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our consolidated balance sheet. The remaining liability for uncertain tax positions is classified as long-term and is included in other noncurrent liabilities in the consolidated balance sheet.

Consistent with prior years, our pretax loss for the three months ended July 31, 2017 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is at least more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded reflects management’s estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations. Certain discrete tax adjustments are also reflected in income tax expense for the periods presented.

A discrete income tax benefit of $5.2 million was recorded in the three months ended July 31, 2017, compared to a discrete tax benefit of $6.8 million in the same period of the prior year. The discrete tax benefit recorded in the current period resulted primarily from excess tax benefits recognized on the exercise of employee stock options. The excess tax benefit was recorded as a tax benefit in the income statement due to the adoption of ASU 2016-09 as of May 1, 2017 as discussed in note 1. The discrete tax benefit recorded in the prior year resulted primarily from favorable settlements of state audits.

Our effective tax rate for continuing operations, including the effects of discrete tax items was 37.7% and 40.5% for the three months ended July 31, 2017 and 2016, respectively. Discrete items increased the effective tax rate for the three months ended July 31, 2017 and 2016 by 2.5% and 3.3%, respectively. Due to the loss in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our first quarter to be significantly different than the rate for our full fiscal year.

NOTE 8: OTHER INCOME AND OTHER EXPENSES

The following table shows the components of other income (expense), net:



(in 000s)
Three months ended July 31,	2017			2016
Mortgage loans and real estate owned, net	$	—		$	1,537
Interest income	1,362			1,066
Interest and gains on available-for-sale (AFS) securities	82			31
Foreign currency gains (losses), net	131			(21		)
Other, net	(355		)	28
	$	1,220		$	2,641

NOTE 9: COMMITMENTS AND CONTINGENCIES

Changes in deferred revenue balances related to our Peace of Mind® Extended Service Plan (POM) for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows:



(in 000s)
Three months ended July 31,	2017			2016
Balance, beginning of the period	$	211,223		$	204,342
Amounts deferred for new extended service plans issued	1,403			978
Revenue recognized on previous deferrals	(35,534		)	(31,650		)
Balance, end of the period	$	177,092		$	173,670

Our liability related to estimated losses under the standard guarantee was $4.5 million, $5.8 million and $6.8 million as of July 31, 2017 and 2016 and April 30, 2017, respectively, and is included as part of our assisted tax preparation services. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets.

Our liability related to acquisitions for estimated contingent consideration was $9.1 million, $8.3 million and $10.4 million as of July 31, 2017 and 2016 and April 30, 2017, respectively, with amounts recorded in deferred revenue and



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other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.

We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $45.2 million at July 31, 2017, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $20.3 million.

LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as “representation and warranty claims.”

SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. SCC’s loss estimate as of July 31, 2017, is based on the best information currently available, management judgment, developments in relevant case law, and the terms of bulk settlements. The liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. A rollforward of SCC’s accrued liability for these loss contingencies is as follows:



(in 000s)
Three months ended July 31,	2017		2016
Balance, beginning of the period	$	4,500	$	65,265
Loss provisions	—		235
Payments	—		(40,000		)
Balance, end of the period	$	4,500	$	25,500

See note 10, which addresses contingent losses that may be incurred with respect to various indemnification or contribution claims by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated.

NOTE 10: LITIGATION AND OTHER RELATED CONTINGENCIES

We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time.

The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.

In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below.

We accrue liabilities for litigation, claims, including indemnification and contribution claims, and other related loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters")



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when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for certain of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.

For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of July 31, 2017. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. As of July 31, 2017 and 2016 and April 30, 2017, our total accrued liabilities were $1.7 million, $2.3 million and $2.3 million, respectively, for matters addressed in this note.

Our aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a loss is believed to be reasonably possible, but a liability has not been accrued. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure. The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of July 31, 2017, we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material.

For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status or terms of any settlement negotiations.

On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.

We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION AND CONTRIBUTION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be, subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims, and lawsuits include actions by regulators, third parties seeking indemnification or contribution, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these contingencies, claims, and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification or contribution, breach of contract, violations of securities laws, and violations of a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes.



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It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.

Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of RMBSs. In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. The statute of limitations for a contractual claim to enforce a representation and warranty obligation is generally six years or such shorter limitations period that may apply under the law of a state where the economic injury occurred. On June 11, 2015, the New York Court of Appeals, New York’s highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed.

In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a 2016 ruling by a New York intermediate appellate court, and the federal district court in the second Homeward case described below, allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. Additionally, plaintiffs in litigation to which SCC is not party have alleged breaches of an independent contractual duty to provide notice of material breaches of representations and warranties and pursued separate claims to which, they argue, the statute of limitations ruling in the ACE case does not apply. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not relating back to timely filed litigation.

On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. SCC is opposing the motion to intervene, which remains pending. We believe H&R Block, Inc. has meritorious defenses to the extent the court allows any such claims to be asserted. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.

On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs



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associated with the litigation. On September 30, 2016, the court granted a motion allowing plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration, which was denied, and also filed a motion for leave to appeal the ruling, which remains pending. On October 6, 2016, plaintiff filed its second amended complaint. In response to a motion filed by SCC, the court dismissed the plaintiff's claim for breach of one of the representations. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. SCC is opposing the motion to intervene, which remains pending. We believe H&R Block, Inc. has meritorious defenses to the extent the court allows any such claims to be asserted. The accrual for representation and warranty claims, as discussed in note 9, is related to some of the loans in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit.

Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 21 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $3.6 billion). Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification or contribution from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights to assert claims for contribution, which are referred to herein as "contribution claims." Contribution claims may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims.

Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers, or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC has received notices from securitization trustees of potential indemnification obligations, and may receive additional notices with respect to existing or new lawsuits or settlements of such lawsuits, in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any of these indemnification claims is probable, nor have we accrued a liability related to any of these claims.

If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of July 31, 2017, total approximately $315 million and consist primarily of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations and cash flows.

LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS –

Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits,



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damages and restitution, civil penalties and punitive damages. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter.

Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement.

OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated.

While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.

NOTE 11: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS

Block Financial LLC (Block Financial) is a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes, our 2016 CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions.



CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS													(in 000s)
Three months ended July 31, 2017	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Total revenues	$	—		$	17,556		$	123,094		$	(2,848	)	$	137,802
Cost of revenues	—			7,860			219,970			(115		)	227,715
Selling, general and administrative	—			3,206			94,776			(2,733		)	95,249
Total operating expenses	—			11,066			314,746			(2,848		)	322,964
Other income (expense), net	(132,264		)	6,073			(2,418		)	129,829			1,220
Interest expense on external borrowings	—			(21,204		)	(73		)	—			(21,277		)
Loss from continuing operations before tax benefit	(132,264		)	(8,641		)	(194,143		)	129,829			(205,219		)
Income tax benefit	(1,697		)	(4,623		)	(71,081		)	—			(77,401		)
Net loss from continuing operations	(130,567		)	(4,018		)	(123,062		)	129,829			(127,818		)
Net loss from discontinued operations	—			(2,748		)	(1		)	—			(2,749		)
Net loss	(130,567		)	(6,766		)	(123,063		)	129,829			(130,567		)
Other comprehensive income	2,462			—			2,462			(2,462		)	2,462
Comprehensive loss	$	(128,105	)	$	(6,766	)	$	(120,601	)	$	127,367		$	(128,105	)



16	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS													(in 000s)
Three months ended July 31, 2016	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Total revenues	$	—		$	15,504		$	109,800		$	(119	)	$	125,185
Cost of revenues	—			8,606			202,599			(119		)	211,086
Selling, general and administrative	—			2,480			96,343			—			98,823
Total operating expenses	—			11,086			298,942			(119		)	309,909
Other income (expense), net	(124,662		)	826			(9,630		)	136,107			2,641
Interest expense on external borrowings	—			(21,314		)	(152		)	—			(21,466		)
Loss from continuing operations before tax benefit	(124,662		)	(16,070		)	(198,924		)	136,107			(203,549		)
Income tax benefit	(989		)	(5,794		)	(75,740		)	—			(82,523		)
Net loss from continuing operations	(123,673		)	(10,276		)	(123,184		)	136,107			(121,026		)
Net loss from discontinued operations	—			(2,646		)	(1		)	—			(2,647		)
Net loss	(123,673		)	(12,922		)	(123,185		)	136,107			(123,673		)
Other comprehensive loss	(3,571		)	—			(3,571		)	3,571			(3,571		)
Comprehensive loss	$	(127,244	)	$	(12,922	)	$	(126,756	)	$	139,678		$	(127,244	)



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	17

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CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)
As of July 31, 2017	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
Cash & cash equivalents	$	—		$	7,480	$	544,086	$	—		$	551,566
Cash & cash equivalents - restricted	—			8,069		108,525		—			116,594
Receivables, net	16			54,187		36,801		—			91,004
Prepaid expenses and other current assets	—			2,280		72,496		—			74,776
Total current assets	16			72,016		761,908		—			833,940
Property and equipment, net	—			66		253,189		—			253,255
Intangible assets, net	—			—		393,972		—			393,972
Goodwill	—			—		493,991		—			493,991
Deferred tax assets and income taxes receivable	5,587			32,047		16,714		—			54,348
Investments in subsidiaries	2,037,691			—		106,948		(2,144,639		)	—
Amounts due from affiliates	—			1,477,940		2,227,052		(3,704,992		)	—
Other noncurrent assets	—			60,242		42,500		—			102,742
Total assets	$	2,043,294		$	1,642,311	$	4,296,274	$	(5,849,631	)	$	2,132,248

Accounts payable and accrued expenses	$	2,246		$	6,870	$	152,635	$	—		$	161,751
Accrued salaries, wages and payroll taxes	—			1,070		33,993		—			35,063
Accrued income taxes and reserves for uncertain tax positions	—			—		176,909		—			176,909
Current portion of long-term debt	—			—		992		—			992
Deferred revenue and other current liabilities	—			30,412		157,379		—			187,791
Total current liabilities	2,246			38,352		521,908		—			562,506
Long-term debt and line of credit borrowings	—			1,488,046		5,376		—			1,493,422
Reserves for uncertain tax positions	28,324			8,037		122,872		—			159,233
Deferred revenue and other noncurrent liabilities	—			928		130,487		—			131,415
Amounts due to affiliates	2,227,052			—		1,477,940		(3,704,992		)	—
Total liabilities	2,257,622			1,535,363		2,258,583		(3,704,992		)	2,346,576
Stockholders' equity (deficiency)	(214,328		)	106,948		2,037,691		(2,144,639		)	(214,328		)
Total liabilities and stockholders' equity	$	2,043,294		$	1,642,311	$	4,296,274	$	(5,849,631	)	$	2,132,248



18	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)
As of July 31, 2016	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
Cash & cash equivalents	$	—		$	3,902	$	302,969	$	—		$	306,871
Cash & cash equivalents - restricted	—			29,000		93,025		—			122,025
Receivables, net	—			72,865		30,560		—			103,425
Prepaid expenses and other current assets	—			7,114		68,938		—			76,052
Total current assets	—			112,881		495,492		—			608,373
Mortgage loans held for investment, net	—			192,375		—		—			192,375
Property and equipment, net	—			116		283,998		—			284,114
Intangible assets, net	—			—		419,909		—			419,909
Goodwill	—			—		470,942		—			470,942
Deferred tax assets and income taxes receivable	—			60,312		30,186		—			90,498
Investments in subsidiaries	1,611,887			—		96,216		(1,708,103		)	—
Amounts due from affiliates	—			1,282,286		1,794,655		(3,076,941		)	—
Other noncurrent assets	—			58,311		39,020		—			97,331
Total assets	$	1,611,887		$	1,706,281	$	3,630,418	$	(4,785,044	)	$	2,163,542

Accounts payable and accrued expenses	$	10,551		$	7,671	$	138,863	$	—		$	157,085
Accrued salaries, wages and payroll taxes	—			1,889		41,627		—			43,516
Accrued income taxes and reserves for uncertain tax positions	—			52,976		163,414		—			216,390
Current portion of long-term debt	—			—		864		—			864
Deferred revenue and other current liabilities	—			52,420		138,884		—			191,304
Total current liabilities	10,551			114,956		483,652		—			609,159
Long-term debt and line of credit borrowings	—			1,485,426		6,364		—			1,491,790
Reserves for uncertain tax positions	6,488			8,577		101,644		—			116,709
Deferred revenue and other noncurrent liabilities	—			1,106		144,585		—			145,691
Amounts due to affiliates	1,794,655			—		1,282,286		(3,076,941		)	—
Total liabilities	1,811,694			1,610,065		2,018,531		(3,076,941		)	2,363,349
Stockholders' equity (deficiency)	(199,807		)	96,216		1,611,887		(1,708,103		)	(199,807		)
Total liabilities and stockholders' equity	$	1,611,887		$	1,706,281	$	3,630,418	$	(4,785,044	)	$	2,163,542



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	19

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CONDENSED CONSOLIDATING BALANCE SHEETS											(in 000s)
As of April 30, 2017	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)		Other Subsidiaries		Eliminations			Consolidated H&R Block
Cash & cash equivalents	$	—		$	4,486	$	1,006,845	$	—		$	1,011,331
Cash & cash equivalents - restricted	—			8,060		98,148		—			106,208
Receivables, net	—			61,250		101,525		—			162,775
Prepaid expenses and other current assets	—			2,280		63,445		—			65,725
Total current assets	—			76,076		1,269,963		—			1,346,039
Property and equipment, net	—			78		263,749		—			263,827
Intangible assets, net	—			—		409,364		—			409,364
Goodwill	—			—		491,207		—			491,207
Deferred tax assets and income taxes receivable	5,587			30,743		47,398		—			83,728
Investments in subsidiaries	2,158,234			—		113,714		(2,271,948		)	—
Amounts due from affiliates	—			1,493,195		2,194,294		(3,687,489		)	—
Other noncurrent assets	—			51,829		48,114		—			99,943
Total assets	$	2,163,821		$	1,651,921	$	4,837,803	$	(5,959,437	)	$	2,694,108

Accounts payable and accrued expenses	$	2,086		$	14,218	$	200,724	$	—		$	217,028
Accrued salaries, wages and payroll taxes	—			851		183,005		—			183,856
Accrued income taxes and reserves for uncertain tax positions	—			—		348,199		—			348,199
Current portion of long-term debt	—			—		981		—			981
Deferred revenue and other current liabilities	—			26,759		162,457		—			189,216
Total current liabilities	2,086			41,828		895,366		—			939,280
Long-term debt and line of credit borrowings	—			1,487,389		5,628		—			1,493,017
Reserves for uncertain tax positions	28,324			8,037		122,724		—			159,085
Deferred revenue and other noncurrent liabilities	—			953		162,656		—			163,609
Amounts due to affiliates	2,194,294			—		1,493,195		(3,687,489		)	—
Total liabilities	2,224,704			1,538,207		2,679,569		(3,687,489		)	2,754,991
Stockholders' equity (deficiency)	(60,883		)	113,714		2,158,234		(2,271,948		)	(60,883		)
Total liabilities and stockholders' equity	$	2,163,821		$	1,651,921	$	4,837,803	$	(5,959,437	)	$	2,694,108



20	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS													(in 000s)
Three months ended July 31, 2017	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Net cash used in operating activities:	$	—		$	(9,721	)	$	(399,394	)	$	—		$	(409,115	)
Cash flows from investing:
Capital expenditures	—			(2		)	(13,092		)	—			(13,094		)
Payments made for business acquisitions, net of cash acquired	—			—			(1,440		)	—			(1,440		)
Loans made to franchisees	—			(4,527		)	—			—			(4,527		)
Repayments from franchisees	—			4,524			203			—			4,727
Intercompany borrowings (payments)	—			13,952			(29,995		)	16,043			—
Other, net	—			(1,223		)	2,594			—			1,371
Net cash provided by (used in) investing activities	—			12,724			(41,730		)	16,043			(12,963		)
Cash flows from financing:
Dividends paid	(49,905		)	—			—			—			(49,905		)
Repurchase of common stock, including shares surrendered	(7,508		)	—			—			—			(7,508		)
Proceeds from exercise of stock options	27,418			—			—			—			27,418
Intercompany borrowings (payments)	29,995			—			(13,952		)	(16,043		)	—
Other, net	—			—			2,545			—			2,545
Net cash provided by financing activities	—			—			(11,407		)	(16,043		)	(27,450		)
Effects of exchange rates on cash	—			—			149			—			149
Net decrease in cash, cash equivalents and restricted cash	—			3,003			(452,382		)	—			(449,379		)
Cash, cash equivalents and restricted cash, beginning of period	—			12,546			1,104,993			—			1,117,539
Cash, cash equivalents and restricted cash, end of period	$	—		$	15,549		$	652,611		$	—		$	668,160



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	21

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CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS													(in 000s)
Three months ended July 31, 2016	H&R Block, Inc. (Guarantor)			Block Financial (Issuer)			Other Subsidiaries			Eliminations			Consolidated H&R Block
Net cash used in operating activities:	$	—		$	(57,943	)	$	(400,021	)	$	—		$	(457,964	)
Cash flows from investing:
Principal payments on mortgage loans and sale of real estate owned, net	—			9,573			—			—			9,573
Capital expenditures	—			(5		)	(6,241		)	—			(6,246		)
Payments made for business acquisitions, net of cash acquired	—			—			(1,635		)	—			(1,635		)
Loans made to franchisees	—			(2,202		)	(17		)	—			(2,219		)
Repayments from franchisees	—			6,305			168			—			6,473
Intercompany borrowings (payments)	—			40,217			(92,187		)	51,970			—
Other, net	—			(1,072		)	204			—			(868		)
Net cash provided by (used in) investing activities	—			52,816			(99,708		)	51,970			5,078
Cash flows from financing:
Dividends paid	(48,514		)	—			—			—			(48,514		)
Repurchase of common stock, including shares surrendered	(45,312		)	—			—			—			(45,312		)
Proceeds from exercise of stock options	1,639			—			—			—			1,639
Intercompany borrowings (payments)	92,187			—			(40,217		)	(51,970		)	—
Other, net	—			—			(24,779		)	—			(24,779		)
Net cash used in financing activities	—			—			(64,996		)	(51,970		)	(116,966		)
Effects of exchange rates on cash	—			—			(2,163		)	—			(2,163		)
Net decrease in cash, cash equivalents and restricted cash	—			(5,127		)	(566,888		)	—			(572,015		)
Cash, cash equivalents and restricted cash, beginning of period	—			38,029			962,882			—			1,000,911
Cash, cash equivalents and restricted cash, end of period	$	—		$	32,902		$	395,994		$	—		$	428,896



22	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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ITEM 2.	MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Our subsidiaries provide assisted and do-it-yourself (DIY) tax return preparation solutions through multiple channels (including in-person, online and mobile applications, and desktop software) and distribute H&R Block-branded financial products and services, including those of our financial partners to the general public primarily in the U.S., Canada, Australia, and their respective territories. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices or virtually via the internet) or prepared and filed by our clients through our DIY tax solutions. We operate as a single segment that includes all of our continuing operations, which are designed to enable clients to obtain tax preparation and related services seamlessly.



Consolidated – Financial Results				(in 000s, except per share amounts)
Three months ended July 31,	2017			2016			$ Change			% Change
Revenues:
U.S. assisted tax preparation fees	$	29,963		$	25,429		$	4,534		17.8	%
U.S. royalties	6,967			6,525			442			6.8	%
U.S. DIY tax preparation fees	3,226			2,914			312			10.7	%
International revenues	40,417			38,875			1,542			4.0	%
Revenues from Refund Transfers	2,816			3,234			(418		)	(12.9	)%
Revenues from Emerald Card®	14,987			13,065			1,922			14.7	%
Revenues from Peace of Mind® Extended Service Plan	31,943			27,031			4,912			18.2	%
Interest and fee income on Emerald Advance	664			804			(140		)	(17.4	)%
Other	6,819			7,308			(489		)	(6.7	)%
Total revenues	137,802			125,185			12,617			10.1	%

Compensation and benefits:
Field wages	48,123			45,043			3,080			6.8	%
Other wages	43,197			42,100			1,097			2.6	%
Benefits and other compensation	20,645			22,734			(2,089		)	(9.2	)%
	111,965			109,877			2,088			1.9	%
Occupancy and equipment	98,199			94,371			3,828			4.1	%
Marketing and advertising	7,104			7,561			(457		)	(6.0	)%
Depreciation and amortization	43,598			41,282			2,316			5.6	%
Bad debt	2,459			1,417			1,042			73.5	%
Supplies	2,734			2,077			657			31.6	%
Other	56,905			53,324			3,581			6.7	%
Total operating expenses	322,964			309,909			13,055			4.2	%
Other income (expense), net	1,220			2,641			(1,421		)	(53.8	)%
Interest expense on borrowings	(21,277		)	(21,466		)	189			0.9	%
Pretax loss	(205,219		)	(203,549		)	(1,670		)	(0.8	)%
Income tax benefit	(77,401		)	(82,523		)	(5,122		)	(6.2	)%
Net loss from continuing operations	(127,818		)	(121,026		)	(6,792		)	(5.6	)%
Net loss from discontinued operations	(2,749		)	(2,647		)	(102		)	(3.9	)%
Net loss	$	(130,567	)	$	(123,673	)	$	(6,894	)	(5.6	)%

Basic and diluted loss per share:
Continuing operations	$	(0.62	)	$	(0.55	)	$	(0.07	)	(12.7	)%
Discontinued operations	(0.01		)	(0.01		)	—			—	%
Consolidated	$	(0.63	)	$	(0.56	)	$	(0.07	)	(12.5	)%

EBITDA from continuing operations ⁽¹⁾	$	(140,344	)	$	(140,801	)	$	457		0.3	%


⁽¹⁾	See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	23

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Three months ended July 31, 2017 compared to July 31, 2016

Revenues increased $12.6 million, or 10.1%, from the prior year. U.S. assisted tax preparation fees increased $4.5 million, or 17.8%, primarily due to higher off-season tax return volumes, coupled with a favorable change in net average charge and mix.

International revenues increased $1.5 million, or 4.0%, primarily due to higher volumes of tax returns in our Australian operations, which was partially offset by lower volumes in our Canadian operations.

Revenues from H&R Block Emerald Card® transactions increased $1.9 million, or 14.7%, primarily due to fees and interchange income.

Revenues from POM increased $4.9 million, or 18.2%, due to an increase in units sold in prior years and changes in the timing of forecasted claims.

Total operating expenses increased $13.1 million, or 4.2%, from the prior year. Compensation and benefits increased $2.1 million, or 1.9%, primarily due to additional wages related to acquired offices as well as inflationary increases in corporate support wages. Occupancy and equipment costs increased $3.8 million, or 4.1%, primarily due to higher rent rates and an increase in the number of company-owned tax offices due to the acquisition of franchisees. Depreciation and amortization expense increased $2.3 million, or 5.6%, primarily due to acquisitions of franchisee and competitor businesses.

Other expenses increased $3.6 million, or 6.7%. The components of other expenses are as follows:



Three months ended July 31,	2017		2016		$ Change			% Change
Consulting and outsourced services	$	18,505	$	18,514	$	(9	)	—	%
Bank partner fees	1,633		1,770		(137		)	(7.7	)%
Client claims and refunds	15,165		13,686		1,479			10.8	%
Employee travel and related expenses	6,077		3,797		2,280			60.0	%
Credit card/bank charges	4,582		2,378		2,204			92.7	%
Insurance	3,289		4,439		(1,150		)	(25.9	)%
Legal fees and settlements	2,147		2,702		(555		)	(20.5	)%
Other	5,507		6,038		(531		)	(8.8	)%
	$	56,905	$	53,324	$	3,581		6.7	%

Other income (expense), net decreased $1.4 million primarily due to the sale of our mortgage loan portfolio in the prior year.

See Item 1, note 7 to the consolidated financial statements for discussion of the impact of income taxes for the period.

FINANCIAL CONDITION

These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.

CAPITAL RESOURCES AND LIQUIDITY – OVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital), draws on our 2016 CLOC, and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.

Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from February through April. Therefore, we require the use of cash to fund losses from May through January, and typically rely on available cash balances from the prior tax season and borrowings to meet our off-season liquidity needs.

Given the likely availability of a number of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of July 31, 2017 are sufficient to meet our operating, investing and financing needs.



24	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the three months ended July 31, 2017 and 2016. See Item 1 for the complete consolidated statements of cash flows for these periods.



	(in 000s)
Three months ended July 31,	2017			2016
Net cash provided by (used in):
Operating activities	$	(409,115	)	$	(457,964	)
Investing activities	(12,963		)	5,078
Financing activities	(27,450		)	(116,966		)
Effects of exchange rates on cash	149			(2,163		)
Net change in cash, cash equivalents and restricted cash	$	(449,379	)	$	(572,015	)

Operating Activities. Cash used in operations decreased, primarily due to prior year settlement payments related to representation and warranty claims.

Investing Activities. Cash used in investing activities totaled $13.0 million for the three months ended July 31, 2017 compared to cash provided of $5.1 million in the prior year period. This change resulted from cash received from our portfolio of mortgage loans in the prior year, which was subsequently sold, and an increase in capital expenditures.

Financing Activities. Cash used in financing activities totaled $27.5 million for the three months ended July 31, 2017 compared to $117.0 million in the prior year period. This decline resulted primarily from lower share repurchase activity and higher proceeds from the exercise of stock options in the current year.

CASH REQUIREMENTS –

Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares has historically been a significant component of our capital allocation plan.

We have consistently paid quarterly dividends. Dividends paid totaled $49.9 million and $48.5 million for the three months ended July 31, 2017 and 2016, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.

Capital Investment. Our business is not capital intensive. Capital expenditures totaled $13.1 million and $6.2 million for the three months ended July 31, 2017 and 2016, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. In addition to our capital expenditures, we also made payments to acquire franchisee and competitor businesses totaling $1.4 million and $1.6 million for the three months ended July 31, 2017 and 2016, respectively.

FINANCING RESOURCES – Our 2016 CLOC has capacity up to $2.0 billion, and is scheduled to expire in September 2021. Proceeds under the 2016 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with our 2016 CLOC covenants and had no outstanding balance under the 2016 CLOC as of July 31, 2017. Amounts available to borrow under the 2016 CLOC were limited by the debt-to-EBITDA covenant to approximately approximately $1.6 billion as of July 31, 2017. See Item 1, note 5 to the consolidated financial statements for discussion of the Senior Notes and our 2016 CLOC.

The following table provides ratings for debt issued by Block Financial as of July 31, 2017 and April 30, 2017:

As of

July 31, 2017

April 30, 2017

Short-term

Long-term

Outlook

Short-term

Long-term

Outlook

Moody's

P-3

Baa3

Stable

P-3

Baa3

Stable

S&P

A-2

BBB

Stable

A-2

BBB

Negative

There have been no material changes in our borrowings from those reported as of April 30, 2017 in our Annual Report on Form 10-K.



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	25

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CASH AND OTHER ASSETS – As of July 31, 2017, we held cash and cash equivalents of $551.6 million, including $67.6 million held by our foreign subsidiaries.

Foreign Operations. Seasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There was one forward contract outstanding as of July 31, 2017, which had a book value of $0.1 million.

We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.

The impact of changes in foreign exchange rates during the period on our international cash balances resulted in an increase of $0.1 million during the three months ended July 31, 2017 compared to a decrease of $2.2 million in the prior year.

CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS – There have been no material changes in our contractual obligations and commercial commitments from those reported as of April 30, 2017 in our Annual Report on Form 10-K.

REGULATORY ENVIRONMENT – On July 10, 2017, the Consumer Financial Protection Bureau (CFPB) issued a final rule that, among other things, will prohibit the use of class action waivers in pre-dispute arbitration clauses in connection with a broad range of consumer financial products and services. The rule is scheduled to become effective September 18, 2017, with a compliance deadline of March 19, 2018. The final rule may be subject to a variety of legal and other challenges including by Congress, through private litigation, and other means, which may limit or even eliminate the rule. If the final rule becomes effective, it would increase the risk of class action litigation involving the consumer financial products and services we offer, which could be costly and could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. We are continuing to assess the impact of this rule on the consumer financial products and services we offer and our consolidated financial statements.

There have been no other material changes in our regulatory environment from what was reported as of April 30, 2017 in our Annual Report on Form 10-K.

NON-GAAP FINANCIAL INFORMATION

Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business.

We may consider whether significant items that arise in the future should be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.



26	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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The following is a reconciliation of EBITDA from continuing operations to net loss:



				(in 000s)
Three months ended July 31,	2017			2016
Net loss - as reported	$	(130,567	)	$	(123,673	)
Discontinued operations, net	2,749			2,647
Net loss from continuing operations - as reported	(127,818		)	(121,026		)
Add back:
Income taxes of continuing operations	(77,401		)	(82,523		)
Interest expense of continuing operations	21,277			21,466
Depreciation and amortization of continuing operations	43,598			41,282
	(12,526		)	(19,775		)
EBITDA from continuing operations	$	(140,344	)	$	(140,801	)

FORWARD-LOOKING INFORMATION

This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, stock repurchase, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.

By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties.

Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended April 30, 2017 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended April 30, 2017.


ITEM 3.	QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes in our market risks from those reported at April 30, 2017 in our Annual Report on Form 10-K.

ITEM 4. CONTROLS AND PROCEDURES

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). Based on this evaluation, our Chief Executive Officer and Chief Financial



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	27

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Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 10 to the consolidated financial statements.

ITEM 1A. RISK FACTORS

Except as described in Part, I, Item 2, Regulatory Environment, there have been no material changes in our risk factors from those reported at April 30, 2017 in our Annual Report on Form 10-K.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

A summary of our purchases of H&R Block common stock during the first quarter of fiscal year 2018 is as follows:



(in 000s, except per share amounts)
	Total Number of Shares Purchased ⁽¹⁾	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs ⁽²⁾	Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs ⁽²⁾
May 1 - May 31	4	$	24.67	—	$	1,183,190
June 1 - June 30	237	$	30.91	—	$	1,183,190
July 1 - July 31	3	$	31.04	—	$	1,183,190
	244	$	30.81	—


⁽¹⁾	We purchased approximately 244 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units.


⁽²⁾	In September 2015, we announced that our Board of Directors approved a $3.5 billion share repurchase program, effective through June 2019.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

None.

ITEM 6. EXHIBITS

The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:


10.1	Form of 2013 Long Term Incentive Plan Award Agreement for Restricted Share Units, as approved on June 19, 2017, filed as Exhibit 10.1 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.


10.2	Form of 2013 Long Term Incentive Plan Award Agreement for Market Stock Units, as approved on June 19, 2017, filed as Exhibit 10.2 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.


10.3	Form of 2013 Long Term Incentive Plan Award Agreement for Performance Share Units, as approved on June 19, 2017, filed as Exhibit 10.3 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.



28	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

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10.4	Form of 2013 Long Term Incentive Plan Award Agreement for Non-Qualified Stock Options, as approved on June 19, 2017, filed as Exhibit 10.4 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.


10.5	Alternate Form of 2013 Long Term Incentive Plan Award Agreement for Restricted Share Units, as approved on June 19, 2017, filed as Exhibit 10.5 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.


10.6	Alternate Form of 2013 Long Term Incentive Plan Award Agreement for Market Stock Units, as approved on June 19, 2017, filed as Exhibit 10.6 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.


10.7	Alternate Form of 2013 Long Term Incentive Plan Award Agreement for Performance Share Units, as approved on June 19, 2017, filed as Exhibit 10.7 to the Company’s current report on Form 8-K filed June 23, 2017, file number 1-06089, is incorporated herein by reference.


10.8	First Amendment to Program Management Agreement dated as of July 27, 2017, by and between Emerald Financial Services, LLC and BofI Federal Bank.

10.9

Employment Agreement dated August 21, 2017, between H&R Block, Inc., HRB Professional Resources LLC, and Jeffrey J. Jones II, including the 2013 Long Term Incentive Plan Award Agreement for Non-Qualified Stock Options for the Initial Option attached as Exhibit A, and the 2013 Long Term Incentive Plan Award Agreement for Restricted Share Units for the Initial RSU Agreement attached as Exhibit B, filed as Exhibit 10.1 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


10.10	Form of 2013 Long Term Incentive Plan Award Agreement for Market Stock Units between H&R Block, Inc. and Jeffrey J. Jones II, dated as of August 21, 2017, filed as Exhibit 10.2 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


10.11	Form of 2013 Long Term Incentive Plan Award Agreement for Performance Share Units, between H&R Block, Inc. and Jeffrey J. Jones II, dated as of August 21, 2017, filed as Exhibit 10.3 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


10.12	Form of 2013 Long Term Incentive Plan Award Agreement for Restricted Share Units, between H&R Block, Inc. and Jeffrey J. Jones II, dated as of August 21, 2017, filed as Exhibit 10.4 to the Company’s current report on Form 8-K filed August 22, 2017, file number 1-06089, is incorporated herein by reference.


12.1	Computation of Ratio of Earnings to Fixed Charges for H&R Block, Inc.


12.2	Computation of Ratio of Earnings to Fixed Charges for Block Financial LLC.


31.1	Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.


31.2	Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.


32.1	Certification by Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.


32.2	Certification by Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.


101.INS	XBRL Instance Document


101.SCH	XBRL Taxonomy Extension Schema


101.CAL	XBRL Extension Calculation Linkbase


101.LAB	XBRL Taxonomy Extension Label Linkbase


101.PRE	XBRL Taxonomy Extension Presentation Linkbase


101.DEF	XBRL Taxonomy Extension Definition Linkbase



H&R Block, Inc. \| Q1 FY2018 Form 10-Q	29

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

H&R BLOCK, INC.

/s/ Thomas A. Gerke

Thomas A. Gerke

President and Chief Executive Officer

September 1, 2017

/s/ Tony G. Bowen

Tony G. Bowen

Chief Financial Officer

September 1, 2017

/s/ Kellie J. Logerwell

Kellie J. Logerwell

Chief Accounting Officer

September 1, 2017



30	Q1 FY2018 Form 10-Q \| H&R Block, Inc.

Exhibit

Exhibit 10.8

FIRST AMENDMENT TO

PROGRAM MANAGEMENT AGREEMENT

THIS FIRST AMENDMENT TO PROGRAM MANAGEMENT AGREEMENT (this "First Amendment"), dated as of July 27, 2017, is made by and between EMERALD FINANCIAL SERVICES, LLC, a limited liability company organized under the laws of Delaware ("EFS"), and BofI FEDERAL BANK, a federal savings bank ("Bank").

RECITALS

A.The Parties entered into a Program Management Agreement, dated August 31, 2015 (the "Original PMA"), which, inter alia, the Parties agreed that EFS would serve as Bank's program manager for the Program.

B.The Parties desire to amend the Original PMA in the manner set forth in this First Amendment (the Original PMA, as amended by this First Amendment, is referred to herein as the "Amended PMA").

AGREEMENT

Accordingly, in consideration of the mutual covenants and agreements of the Parties contained herein and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows:

1.Definitions. Capitalized terms not specifically defined in this First Amendment shall have the meanings set forth in the Original PMA.

2.Amendment of Section 5.2 of the Original PMA. Section 5.2 of the Original PMA is deleted in its entirety and is hereby replaced with the following new Section 5.2:

Section 5.2 Limited Exclusivity for Certain Bank Products

(a)EFS and its Affiliates will not Distribute at Retail Offices, or within the Company's DIY Software, any financial product or service offered by any other federally-insured depository institution that is substantially similar, in all material respects, to the following products or services of the Bank:

(i)prepaid debit or stored value cards (virtual or physical) and related accounts (but excluding cards (virtual or physical) and related accounts, issued online for use with designated retailers, as long as any particular card is able to be used only with a single retailer), or demand deposit cards (virtual or physical) and related accounts; or

(ii)a Refund Transfer as defined in the Original PMA as of the Effective Date.

However, the exclusivity provided under Section 5.2(a)(i) only applies to such cards or accounts that (x) are provided to a Company Customer while the Company Customer is in the Retail Office to receive tax preparation services or to apply for Emerald Advance, or within the DIY Software;

and (y) were capable of being designated by the Company Customer to receive the tax refund, Refund Transfer funds, or the proceeds of an Emerald Advance resulting from that same visit to the Retail Office or use of the DIY Software.

(b)EFS and its Affiliates will not Distribute at Retail Offices any financial product offered by any other federally-insured depository institution that is substantially similar, in all material respects, to the following product of the Bank:

(i)an Emerald Advance as defined in the Original PMA as of the Effective Date.

(c)For purposes of this Section 5.2:

(i)"Distribute" means provide a Company Customer with the financial product while the Company Customer is in the Retail Office to schedule or receive tax preparation services or to apply for Emerald Advance, or within the DIY Software.

(ii)"DIY Software" means Company-do-it-yourself tax preparation product branded with Company Licensed Marks available online on a website owned by the Company, or in the form of Company boxed tax preparation software branded with Company Licensed Marks sold in third-party retail locations or otherwise.

(iii)"Retail Office" means a physical brick-and-mortar Company Location (but not an electronic or digital location, such as a website or DIY Software).

(d)Notwithstanding this Section 5.2:

(i)EFS and its Affiliates may offer any product or service otherwise prohibited by Section 5.2(a) or (b), provided such product or service is issued or originated after the termination of the Amended PMA or any applicable Product Schedule for the relevant Bank product or service;

(ii)EFS and its Affiliates may offer a "second look" program with a different set of eligibility criteria for a Bank product or service described in Section 5.2(a) or (b) for which Bank has declined to offer based on those eligibility criteria; and

(iii)Any entity that becomes an Affiliate of Company after the date of the Amended PMA may continue to offer a financial product or service that would otherwise be prohibited by Section 5.2(a) or (b), if such Affiliate was offering such financial product or service prior to such Affiliate being acquired by, or otherwise becoming an Affiliate of, Company.

(e)The Parties agree that nothing in this Section 5.2 is intended to prohibit EFS or its Affiliates from directly or indirectly Distributing or otherwise offering, promoting or marketing, at any place and in any manner:

(i)closed-end refund anticipation loans and advances (whether interest free or for a finance charge and whether the lender is another federally-insured depository institution or not), including the Refund Advance described in Section 5.8, as well as any prequalification process for Refund Advance; or

(ii)any product or service (whether offered from another federally-

insured depository institution or not) through a financial marketplace, so long as the product or service obtained through the financial marketplace is not (x) provided while the Company Customer is in the Retail Office to schedule or receive tax preparation services or to apply for Emerald Advance, or within the DIY Software and (y) capable of being designated by the Company Customer to receive the tax refund, Refund Transfer funds, or the proceeds of an Emerald Advance resulting from that same visit to the Retail Office or use of the DIY Software.

3.Acknowledgement of Refund Advance. A new Section 5.8 is added to the Amended PMA as follows:

5.8 Refund Advance Program.

(a)EFS and its Affiliates may, in their sole discretion, choose to offer (and may plan and prepare to offer during a subsequent Tax Season, other than the Tax Season covered by the RAPA (as defined in Section 5.8(c)), a refund anticipation loan or advance (the "Refund Advance") in Company Locations. The Parties acknowledge that EFS and its Affiliates may choose any entity or entities to originate the Refund Advance (the "Refund Advance Originator"). To the extent EFS chooses Bank as the Refund Advance Originator for any Tax Season, the Parties agree that program (the "Refund Advance Program") will be documented separately from and is not part of the Amended PMA.

(b)During the Term, regardless of whether Bank is the Refund Advance Originator for any Tax Season, Bank agrees to fully cooperate and assist EFS and any Refund Advance Originator with any Refund Advance Program. These obligations to cooperate and assist extend to integration of Refund Advance with the Bank's Financial Products, including but not limited to, allowing Refund Advance loan proceeds to be loaded on a Company Customer's Emerald Card and allowing repayment of Refund Advance from an Emerald Card (including any omnibus account maintained with respect to the Emerald Card) or a Refund Transfer. Bank's obligations in this Section are subject to Applicable Law.

(c)Contemporaneous with the execution and delivery of this First Amendment, the Parties are executing and delivering a separate Refund Advance Program Agreement for Tax Season 2018 (the "RAPA"), which is a separate agreement and not part of the Amended PMA.

4.Elimination of Cross-Marketing Obligations for IRAs and Mortgages.

(a)Sections 6.4 and 6.5 of the Original PMA are deleted in their entirety.

(b)Schedule G to the Original PMA (the IRA Product Schedule), and the related Agreement dated January 12, 2017, are hereby terminated (except that the indemnification provisions of Section V of Schedule G shall survive termination).

5.Emerald Card Structure. Except as explicitly required by Applicable Law, the Parties acknowledge that any changes in product structure or to account documentation for the Emerald Card will not be implemented at any time without the prior written consent of both Parties.

6.Durbin Regulatory Event. Section 14.3(b) of the Original PMA is deleted in its entirety and is hereby replaced with the following new Section 14.3(b):

(b) Durbin Regulatory Event.

(i)Subject to Section 14.3(b)(iii), if a Durbin Regulatory Event occurs, EFS shall have the right, in its sole discretion, to terminate this entire Agreement, or any of the Product Schedules with respect to Emerald Advance, Emerald Card or Refund Transfer, upon prior written notice to Bank.

(ii)So long as Regulation II (12 C.F.R. Part 235) or any successor regulation has not been repealed or modified in a manner, directly or indirectly, that precludes the occurrence of a Durbin Regulatory Event, Bank shall promptly notify EFS once it knows that Bank, together with its affiliates, will have combined assets that exceed $10 billion (or if the exemption threshold under Regulation II is amended, the then-applicable threshold amount) as of December 31^st of any year during the Term. After Bank provides such notice to EFS, the Parties shall negotiate in good faith until the February 28^th following such December 31^st (the "Negotiation Period") for Bank to eliminate the loss to EFS of interchange and other fees caused by the Durbin Regulatory Event in a manner that is satisfactory to EFS in its sole and absolute discretion. During the Negotiation Period, EFS may also negotiate with other banks about becoming the successor to Bank if this Agreement or any Product Schedule is terminated pursuant to Section 14.3(b)(i).

(iii)EFS agrees that it will not exercise any of its termination rights under Section 14.3(b)(i) if, during the Negotiation Period, the Parties sign an amendment to the PMA in which Bank agrees to pay to EFS during the remaining Term the difference between the amount of interchange and other fees that EFS would have received under the Original PMA if no Durbin Regulatory Event had occurred, and the amount that EFS would otherwise have received following a Durbin Regulatory Event (the "Make Whole Amount"). The Parties agree that EFS's internal administrative costs are the responsibility of EFS, and not covered by the Make Whole Amount calculation. The Parties further agree that none of the limitations in Section 16.7(a) or 16.9 of the PMA apply to the Make Whole Amount.

(iv)During the Negotiation Period, the Parties will negotiate in good faith to determine the method for calculating the Make Whole Amount. If the Parties are unable to agree on such calculation, then the Parties shall designate First Annapolis Consulting (or such substitute neutral third-party agreed to by the Parties) to determine the appropriate calculation or amount. If there is a Make Whole Amount due, Bank will remit to EFS the amount determined to be due on a monthly basis, along with each Prepaid Product Compensation payment due to EFS under Exhibit 4.1 to Schedule A of the PMA. EFS has the right to audit any Make Whole Amount payment, and Bank agrees to provide the internal and external auditors and personnel of EFS reasonable access to Bank (including its facilities and records), and to Bank's Service Providers, to the extent required for audit of the accuracy of the Make Whole amount calculation, and to the extent permitted by Applicable Law.

7.Operational Requirements. Bank agrees to fully implement the operational requirements set forth in Appendix A.

8.Definition of GLBA. The definition of "GLBA" in Section 1.1 of the Original PMA is deleted in its entirety and is hereby replaced with the following new definition of "GLBA":

"GLBA" means, collectively, Title V - Privacy of the Gramm-Leach-Bliley Act, P.L. 106-102 and implementing regulations promulgated thereunder, and the standards for

safeguarding customer information set forth in 12 CFR Part 30 and 16 CFR Part 314, all as they may be amended, supplemented and/or interpreted in writing from time to time by any federal Regulatory Authority.

9.Amendment of Original PMA. The terms and provisions set forth in this First Amendment shall modify and supersede the Sections specifically identified herein as well as all inconsistent terms and provisions set forth in the Original PMA. The table of contents of the Original PMA, and all cross references to Sections of the Original PMA amended or deleted by this First Amendment, are amended accordingly. All references in the Original PMA or this First Amendment to the "Agreement" shall be deemed to refer to the Amended PMA. Except as amended by this First Amendment, all other terms and conditions of the Original PMA are hereby ratified and shall remain in full force and effect.

10.Interpretation. Each Party acknowledges that its legal counsel participated in the drafting of this First Amendment, and that this First Amendment has been fully reviewed and negotiated by the Parties and their respective counsel. Accordingly, in interpreting this First Amendment, no weight shall be placed upon which Party or its counsel drafted the provision being interpreted.

11.Governing Law. This First Amendment and all rights and obligations hereunder, including matters of construction, validity and performance, shall be governed by and construed in accordance with the laws of the State of New York without regard to its conflict of laws provisions.

12.Multiple Counterparts and Facsimile Signatures. This First Amendment may be executed in any number of multiple counterparts, all of which shall constitute but one and the same original. Facsimile signatures to this First Amendment shall be effective.

(signature page follows)

IN WITNESS WHEREOF, the Parties have duly executed this First Amendment to Program Management Agreement as of the day and year first above written.

EMERALD FINANCIAL SERVICES, LLC

By: /s/ Greg Steinlicht

Name: Greg Steinlicht

Title: President

BofI FEDERAL BANK

By: /s/ Gregory Garrabrants

Name: Gregory Garrabrants

Title: President and CEO

Appendix A has been omitted from the First Amendment to Program Management Agreement. Upon request, the registrant agrees to furnish supplementally to the Securities and Exchange Commission a copy of any omitted schedule or similar attachment to the Program Management Agreement; provided, however, that the registrant may request confidential treatment of omitted items prior to any public disclosure.

Exhibit




													Exhibit 12.1
H&R BLOCK, INC.
Computation of Ratio of Earnings to Fixed Charges
(Dollars in thousands)

	Three months ended July 31,						Twelve months ended April 30,
	2017			2016			2017		2016		2015		2014		2013

Pretax earnings (loss) from continuing operations	$	(205,219	)	$	(203,549	)	$	629,287	$	569,479	$	742,805	$	767,116	$	702,011
Add: Fixed charges	40,992			40,216			171,698		145,311		116,977		125,162		146,954
Total earnings (loss) before income taxes and fixed charges	$	(164,227	)	$	(163,333	)	$	800,985	$	714,790	$	859,782	$	892,278	$	848,965

Fixed charges:
Interest expense	$	21,277		$	21,466		$	92,951	$	68,962	$	45,246	$	55,279	$	74,297
Interest on deposits	—			—			—		179		682		2,109		5,660
Interest portion of net rent expense (a)	19,715			18,750			78,747		76,170		71,049		67,774		66,997
Total fixed charges	$	40,992		$	40,216		$	171,698	$	145,311	$	116,977	$	125,162	$	146,954

Ratio of earnings to fixed charges:
Including interest on deposits	—			—			4.7		4.9		7.4		7.1		5.8
Excluding interest on deposits	—			—			4.7		4.9		7.4		7.2		6.0

Deficiency in the coverage of fixed charges by earnings (loss) before income taxes and fixed charges	$	(205,219	)	$	(203,549	)	$	—	$	—	$	—	$	—	$	—

(a) One-third of net rent expense is the portion deemed representative of the interest factor.

Note: In computing the ratio of earnings to fixed charges: (a) earnings have been based on income from continuing operations before income taxes and fixed charges (exclusive of interest capitalized) and (b) fixed charges consist of interest expense and the estimated interest portion of rents. Interest expense on uncertain tax positions has been excluded from fixed charges, as it is included as a component of income taxes in the consolidated financial statements.

Exhibit




													Exhibit 12.2
BLOCK FINANCIAL LLC
Computation of Ratio of Earnings to Fixed Charges
(Dollars in thousands)

	Three months ended July 31,						Twelve months ended April 30,
	2017			2016			2017		2016		2015		2014		2013

Pretax earnings (loss) from continuing operations	$	(8,641	)	$	(16,070	)	$	23,895	$	12,153	$	67,628	$	40,828	$	(6,112	)
Add: Fixed charges	21,204			21,314			92,263		68,713		45,575		57,010		79,500
Total earnings before income taxes and fixed charges	$	12,563		$	5,244		$	116,158	$	80,866	$	113,203	$	97,838	$	73,388

Fixed charges:
Interest expense	$	21,204		$	21,314		$	92,263	$	68,531	$	44,884	$	54,892	$	73,831
Interest on deposits	—			—			—		179		682		2,109		5,660
Interest portion of net rent expense (a)	—			—			—		3		9		9		9
Total fixed charges	$	21,204		$	21,314		$	92,263	$	68,713	$	45,575	$	57,010	$	79,500

Ratio of earnings to fixed charges:
Including interest on deposits	-			-			1.3		1.2		2.5		1.7		-
Excluding interest on deposits	-			-			1.3		1.2		2.5		1.7		-

Deficiency in the coverage of fixed charges by earnings (loss) before income taxes and fixed charges	$	(8,641	)	$	(16,070	)	$	—	$	—	$	—	$	—	$	(6,112	)

(a) One-third of net rent expense is the portion deemed representative of the interest factor.

Exhibit

Exhibit 31.1

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Thomas A. Gerke, Chief Executive Officer, certify that:

1. I have reviewed this quarterly report on Form 10-Q of H&R Block, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.



Date:	September 1, 2017	/s/ Thomas A. Gerke
		Thomas A. Gerke
		Chief Executive Officer H&R Block, Inc.

Exhibit

Exhibit 31.2

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Tony G. Bowen, Chief Financial Officer, certify that:

1. I have reviewed this quarterly report on Form 10-Q of H&R Block, Inc.;

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.



Date:	September 1, 2017	/s/ Tony G. Bowen
		Tony G. Bowen
		Chief Financial Officer H&R Block, Inc.

Exhibit

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the quarterly report of H&R Block, Inc. (the “Company”) on Form 10‑Q for the fiscal quarter ending July 31, 2017 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Thomas A. Gerke, Chief Executive Officer of the Company, certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:


(1)	The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and


(2)	The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Thomas A. Gerke

Thomas A. Gerke

Chief Executive Officer

H&R Block, Inc.

September 1, 2017

Exhibit

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the quarterly report of H&R Block, Inc. (the “Company”) on Form 10‑Q for the fiscal quarter ending July 31, 2017 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Tony G. Bowen, Chief Financial Officer of the Company, certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:


(1)	The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and


(2)	The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Tony G. Bowen

Tony G. Bowen

Chief Financial Officer

H&R Block, Inc.

September 1, 2017