Document


 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D. C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (date of earliest event reported): June 13, 2017

H&R BLOCK, INC.
(Exact name of registrant as specified in charter)
MISSOURI
1-06089
44-0607856
(State or other jurisdiction of
(Commission File Number)
(I.R.S. Employer
incorporation or organization)
 
Identification No.)

One H&R Block Way, Kansas City, MO 64105
(Address of Principal Executive Offices) (Zip Code)

(816) 854-3000
(Registrant's telephone number, including area code)

Not Applicable
(Former name or former address, if changed since last report)


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
¨    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
¨    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
¨
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
¨
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company ¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
 








Item 2.02.    Results of Operations and Financial Condition.
On June 13, 2017, the Company issued a press release regarding the Company’s results of operations for the fiscal year ended April 30, 2017. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
Item 7.01 Regulation FD Disclosure.
As announced in the press release described under Item 2.02 and furnished as Exhibit 99.1 to this Current Report on Form 8-K, the Company’s Board of Directors has approved an increase in its quarterly dividend of 9%, to $0.24 per share, and declared a quarterly cash dividend of $0.24 per share payable on July 3, 2017 to shareholders of record as of June 23, 2017.
Item 9.01.    Financial Statements and Exhibits.
(d) Exhibits
Exhibit Number    Description
99.1    Press Release Issued June 13, 2017






SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
H&R BLOCK, INC.
 
 
 
 
Date:
June 13, 2017
By:
/s/ Scott W. Andreasen
 
 
 
Scott W. Andreasen
 
 
 
Vice President and Secretary







EXHIBIT INDEX

Exhibit 99.1        Press Release Issued June 13, 2017



Exhibit

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Exhibit 99.1
News Release
For Immediate Release: June 13, 2017
H&R Block Reports Significant Earnings and Margin Improvement in Fiscal 2017 and Announces Dividend Increase

Earnings per share from continuing operations increased $0.43, or 28%, to $1.961,2 
Net income from continuing operations increased 10% to $421 million; EBITDA from continuing operations increased 11% to $904 million, representing a 29.8% EBITDA margin3 
Repurchased approximately 14 million shares during the fiscal year, or 6% of outstanding shares, for a total of $317 million
Announced a 9% dividend increase, resulting in a quarterly dividend of $0.24 per share
KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB) today released its financial results for the fiscal year ended April 30, 2017, reflecting a 10% improvement in net income from continuing operations to $421 million and an increase in earnings per share from continuing operations of $0.43 to $1.96. This improvement was due largely to cost reduction efforts taken by the company, which also enabled investment in key client-driving initiatives during the year. These initiatives led to improved tax season performance from the previous year, as the company outperformed the overall U.S. market and achieved share gains in the DIY category.

"We came into this year with a very aggressive goal to change the client trajectory. With competitive promotions, impactful marketing and an improved client experience, we achieved this goal and also produced strong financial results, all during a year in which the industry experienced a decline in returns," said Bill Cobb, H&R Block's president and chief executive officer. "I couldn't be more proud of our team who delivered these impressive results."

Total revenues were flat at just over $3.0 billion, as an improvement in the company's net average charge in its U.S. Assisted business was offset by a decline in Assisted returns. Total operating expenses declined $85 million, or 3.5%, driven by cost reduction measures and lower bad debt expense. This led to an increase in EBITDA from continuing operations of 11% to $904 million, reflecting an improvement in EBITDA margin of over 300 basis points to 29.8%.

"We are already hard at work on our plans for the next tax season, and I am confident in our ability to build on the momentum from this season," said Cobb. "As I prepare to depart on July 31st, the company is well-positioned and on the right path to delivering value for shareholders for years to come."

1 
All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current fiscal year compared to the prior fiscal year.
2 
All per share amounts are based on fully diluted shares at the end of the corresponding period.
3 
The company reports certain non-GAAP financial measures, including earnings before interest, taxes, depreciation and amortization (EBITDA), EBITDA margin, and adjusted EBITDA, which it believes are a better indication of the company's core operations. See “About Non-GAAP Financial Information” below for more information regarding financial measures not prepared in accordance with GAAP.



Fiscal 2017 Results From Continuing Operations
"We realized the benefits of the cost reduction measures we outlined last year and utilized those funds to invest in key business initiatives and to improve our bottom line," stated Tony Bowen, H&R Block's chief financial officer. "We were diligent on expense management throughout the fiscal year, especially in the final months of the tax season, leading to a better-than-expected EBITDA margin of 29.8%."
 
 
Actual
 
Non-GAAP Adjusted3
(in millions, except EPS)
 
Fiscal Year 2017
 
Fiscal Year 2016
 
Fiscal Year 2017
 
Fiscal Year 2016
Revenue
 
$
3,036

 
$
3,038

 
N/A

 
N/A

Pretax Income
 
$
629

 
$
569

 
$
630

 
$
596

Net Income
 
$
421

 
$
384

 
$
421

 
$
400

Weighted-Avg. Shares - Diluted
 
214.1

 
250.8

 
N/A

 
N/A

EPS2
 
$
1.96

 
$
1.53

 
$
1.96

 
$
1.59

EBITDA3 
 
$
904

 
$
812

 
$
905

 
$
839

 
 
 
 
 
 
 
 
 

Key Financial Metrics
Revenues were flat to the prior year at just over $3.0 billion, as improvement in the company's Assisted net average charge was partially offset by a decline in return volume. DIY tax preparation revenue declined as the H&R Block More ZeroSM promotion resulted in a lower net average charge which was partially offset by increased return volume.
Total operating expenses decreased $85 million, or 3.5%. The decrease was mainly due to previously outlined cost reduction measures, which led to lower compensation and benefits and marketing costs, along with lower bad debt expense due to more favorable collections on prior year receivables.
Interest expense increased $24 million from the prior year due to the full year interest impact of the $1 billion of long-term debt issued in September 2015.
Net income from continuing operations increased 10% to $421 million and EBITDA from continuing operations improved 11% to $904 million. The company's EBITDA margin was 29.8%, an improvement of over 300 basis points from the prior fiscal year.
Diluted earnings per share from continuing operations increased $0.43, or 28%, to $1.96.
The company ended the fiscal year with $1.0 billion in unrestricted cash compared to $0.9 billion the prior year.

Share Repurchases
During fiscal 2017, the company repurchased and retired approximately 14 million shares at an aggregate amount of $317 million, or $22.61 per share. As of April 30, 2017, 207.2 million shares were outstanding.

The company completed these share repurchases under a $3.5 billion share repurchase program approved by the company’s board of directors in August 2015 and effective through June 2019. Under this program, the company has repurchased a total of approximately 70.4 million shares of its common stock,



or approximately 25% of outstanding shares since the inception of the program, for an aggregate purchase amount of approximately $2.3 billion.

Dividends
The company announced that the Board of Directors approved an increase in its quarterly dividend of 9%, to $0.24 per share. Future actions regarding dividends will be dependent upon the Board's annual review and approval following consideration of operating results, market conditions, and capital needs, among other factors.

A quarterly cash dividend of $0.24 per share is payable on July 3, 2017 to shareholders of record as of June 23, 2017. H&R Block has paid quarterly dividends consecutively since the company went public in 1962.

Discontinued Operations
Sand Canyon Corporation's accrual for contingent losses related to representation and warranty claims remained unchanged from the prior fiscal quarter at $4.5 million as of April 30, 2017.

Leadership Transition
On May 16, 2017, the company announced that Bill Cobb, president and chief executive officer, will retire from the company and the H&R Block Board of Directors effective July 31, 2017. The Board of Directors has appointed Tom Gerke, currently the General Counsel and Chief Administrative Officer, to be the interim president and CEO beginning August 1, 2017. The Board has retained a search firm to assist in the search for a permanent president and CEO. Details regarding this transition were included in a press release on May 16, 2017 and in a Form 8-K filed with the Securities and Exchange Commission on the same day.

Conference Call
Discussion of the fiscal 2017 results, future outlook, the leadership transition, and a general business update will occur during the company’s previously announced fiscal fourth quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on June 13, 2017. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:

U.S./Canada (855) 702-5257 or International (213) 358-0868
Conference ID: 11588523

The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on June 13, 2017, and continuing until July 13, 2017, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 11588523. The webcast will be available for replay June 14, 2017 at http://investors.hrblock.com.




About H&R Block
H&R Block, Inc. (NYSE: HRB) is a global consumer tax services provider. Tax return preparation services are provided by professional tax preparers in approximately 12,000 company-owned and franchise retail tax offices worldwide, and through H&R Block tax software products for the DIY consumer. H&R Block also offers adjacent Tax Plus products and services. In fiscal 2017, H&R Block had annual revenues of over $3 billion with 23 million tax returns prepared worldwide. For more information, visit the H&R Block Newsroom.

About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volume, or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2016 in the section entitled "Risk Factors” and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at
http://investors.hrblock.com. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.




For Further Information
Investor Relations:    Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations:    Susan Waldron, (816) 854-5522, susan.waldron@hrblock.com

TABLES FOLLOW





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CONSOLIDATED STATEMENTS OF OPERATIONS
 
 
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three months ended April 30,
 
Year ended April 30,
 
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
2,055,628

 
$
2,032,580

 
$
2,648,349

 
$
2,653,936

Royalty, product and other revenues
 
272,287

 
264,897

 
387,965

 
384,217

 
 
2,327,915

 
2,297,477

 
3,036,314

 
3,038,153

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
533,142

 
544,799

 
808,240

 
845,197

Occupancy and equipment
 
117,472

 
124,016

 
415,058

 
405,123

Provision for bad debt
 
23,142

 
36,474

 
52,776

 
75,395

Depreciation and amortization
 
32,583

 
31,670

 
119,789

 
115,907

Other
 
112,473

 
116,171

 
248,514

 
243,930

 
 
818,812

 
853,130

 
1,644,377

 
1,685,552

Selling, general and administrative:
 
 
 
 
 
 
 
 
Marketing and advertising
 
157,618

 
182,558

 
261,281

 
297,762

Compensation and benefits
 
65,158

 
48,863

 
239,381

 
228,778

Depreciation and amortization
 
17,393

 
14,182

 
62,379

 
57,691

Other selling, general and administrative
 
35,412

 
37,895

 
112,912

 
135,178

 
 
275,581

 
283,498

 
675,953

 
719,409

Total operating expenses
 
1,094,393

 
1,136,628

 
2,320,330

 
2,404,961

 
 
 
 
 
 
 
 
 
Other income (expense), net
 
1,306

 
2,591

 
6,254

 
5,249

Interest expense on borrowings
 
(22,925
)
 
(22,633
)
 
(92,951
)
 
(68,962
)
Income from continuing operations before income taxes
 
1,211,903

 
1,140,807

 
629,287

 
569,479

Income taxes
 
425,333

 
439,582

 
208,370

 
185,926

Net income from continuing operations
 
786,570

 
701,225

 
420,917

 
383,553

Net loss from discontinued operations
 
(3,218
)
 
(563
)
 
(11,972
)
 
(9,286
)
NET INCOME
 
$
783,352

 
$
700,662

 
$
408,945

 
$
374,267

 
 
 
 
 
 
 
 
 
BASIC EARNINGS (LOSS) PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
3.79

 
$
3.15

 
$
1.97

 
$
1.54

Discontinued operations
 
(0.02
)
 

 
(0.05
)
 
(0.04
)
Consolidated
 
$
3.77

 
$
3.15

 
$
1.92

 
$
1.50

 
 
 
 
 
 
 
 
 
WEIGHTED AVERAGE BASIC SHARES
 
207,170

 
222,098

 
212,809

 
249,009

 
 
 
 
 
 
 
 
 
DILUTED EARNINGS (LOSS) PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
3.76

 
$
3.13

 
$
1.96

 
$
1.53

Discontinued operations
 
(0.01
)
 

 
(0.05
)
 
(0.04
)
Consolidated
 
$
3.75

 
$
3.13

 
$
1.91

 
$
1.49

 
 
 
 
 
 
 
 
 
WEIGHTED AVERAGE DILUTED SHARES
 
208,605

 
223,622

 
214,095

 
250,818

 
 
 
 
 
 
 
 
 






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CONSOLIDATED BALANCE SHEETS
(unaudited, in 000s - except per share amounts)
 
As of April 30,
 
2017
 
2016
 
 
 
 
 
ASSETS
 
 
 
 
Cash and cash equivalents
 
$
1,011,331

 
$
896,801

Cash and cash equivalents — restricted
 
106,208

 
104,110

Receivables, net
 
162,775

 
153,116

Prepaid expenses and other current assets
 
65,725

 
66,574

Total current assets
 
1,346,039

 
1,220,601

Mortgage loans held for investment, net
 

 
202,385

Property and equipment, net
 
263,827

 
293,565

Intangible assets, net
 
409,364

 
433,885

Goodwill
 
491,207

 
470,757

Deferred tax assets and income taxes receivable
 
83,728

 
120,123

Other noncurrent assets
 
99,943

 
105,909

Total assets
 
$
2,694,108

 
$
2,847,225

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
LIABILITIES:
 
 
 
 
Accounts payable and accrued expenses
 
$
217,028

 
$
259,586

Accrued salaries, wages and payroll taxes
 
183,856

 
161,786

Accrued income taxes and reserves for uncertain tax positions
 
348,199

 
373,754

Current portion of long-term debt
 
981

 
826

Deferred revenue and other current liabilities
 
189,216

 
243,653

Total current liabilities
 
939,280

 
1,039,605

Long-term debt
 
1,493,017

 
1,491,375

Reserves for uncertain tax positions
 
159,085

 
132,960

Deferred revenue and other noncurrent liabilities
 
163,609

 
160,182

Total liabilities
 
2,754,991

 
2,824,122

COMMITMENTS AND CONTINGENCIES
 
 
 
 
STOCKHOLDERS’ EQUITY:
 
 
 
 
Common stock, no par, stated value $.01 per share
 
2,462

 
2,602

Additional paid-in capital
 
754,912

 
758,230

Accumulated other comprehensive loss
 
(15,299
)
 
(11,233
)
Retained earnings (deficit)
 
(48,206
)
 
40,347

Less treasury shares, at cost
 
(754,752
)
 
(766,843
)
Total stockholders’ equity (deficiency)
 
(60,883
)
 
23,103

Total liabilities and stockholders’ equity
 
$
2,694,108

 
$
2,847,225

 
 
 
 
 





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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Year ended April 30,
 
2017
 
2016
CASH FLOWS FROM OPERATING ACTIVITIES:
 
 
 
 
Net income
 
$
408,945

 
$
374,267

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
Depreciation and amortization
 
182,168

 
173,598

Provision for bad debt
 
52,776

 
75,395

Deferred taxes
 
46,455

 
36,276

Stock-based compensation
 
19,285

 
23,540

Changes in assets and liabilities, net of acquisitions:
 
 
 
 
Cash and cash equivalents - restricted
 
(2,104
)
 
(12,159
)
Receivables
 
(77,873
)
 
(70,721
)
Prepaid expenses and other current assets
 
(4,542
)
 
4,321

Other noncurrent assets
 
(6,364
)
 
4,197

Accounts payable and accrued expenses
 
(30,472
)
 
16,723

Accrued salaries, wages and payroll taxes
 
22,789

 
17,388

Deferred revenue and other current liabilities
 
(59,998
)
 
(77,510
)
Deferred revenue and other noncurrent liabilities
 
4,314

 
3,055

Income tax receivables, accrued income taxes and income tax reserves
 
129

 
(12,499
)
Other, net
 
(5,415
)
 
(23,477
)
Net cash provided by operating activities
 
550,093

 
532,394

 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Sales, maturities of and payments received on available-for-sale securities
 
1,144

 
436,471

Principal payments and sales of mortgage loans and real estate owned, net
 
207,174

 
38,481

Capital expenditures
 
(89,255
)
 
(99,923
)
Payments made for business acquisitions, net of cash acquired
 
(54,816
)
 
(88,776
)
Franchise loans funded
 
(34,473
)
 
(22,820
)
Payments received on franchise loans
 
61,437

 
55,007

Other, net
 
8,108

 
11,075

Net cash provided by investing activities
 
99,319

 
329,515

 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of line of credit borrowings
 
(1,700,000
)
 
(1,465,000
)
Proceeds from line of credit borrowings
 
1,700,000

 
1,465,000

Proceeds from issuance of long-term debt
 

 
996,831

Transfer of HRB Bank deposits
 

 
(419,028
)
Customer banking deposits, net
 

 
(326,705
)
Dividends paid
 
(187,115
)
 
(201,688
)
Repurchase of common stock, including shares surrendered
 
(322,850
)
 
(2,018,338
)
Proceeds from exercise of stock options
 
2,371

 
25,775

Other, net
 
(22,830
)
 
(18,576
)
Net cash used in financing activities
 
(530,424
)
 
(1,961,729
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
(4,458
)
 
(10,569
)
 
 
 
 
 
Net increase (decrease) in cash and cash equivalents
 
114,530

 
(1,110,389
)
Cash and cash equivalents at beginning of the year
 
896,801

 
2,007,190

Cash and cash equivalents at end of the year
 
$
1,011,331

 
$
896,801

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
163,539

 
$
165,154

Interest paid on borrowings
 
87,185

 
59,058

Accrued additions to property and equipment
 
2,433

 
2,822

 
 
 
 
 





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FINANCIAL RESULTS
 
 
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three months ended April 30,
 
Year ended April 30,
 
 
2017
 
2016
 
2017
 
2016
Tax preparation fees:
 
 
 
 
 
 
 
 
U.S. assisted tax preparation fees
 
$
1,596,182

 
$
1,557,712

 
$
1,902,212

 
$
1,890,175

U.S. royalties
 
193,663

 
190,188

 
250,270

 
249,433

U.S. DIY tax preparation fees
 
182,375

 
188,442

 
219,123

 
234,341

International revenues
 
116,992

 
130,174

 
210,320

 
213,400

Revenues from Refund Transfers
 
96,898

 
107,778

 
148,212

 
162,560

Revenues from Emerald Card®
 
59,412

 
53,755

 
95,221

 
92,608

Revenues from Peace of Mind® Extended Service Plan
 
24,965

 
24,066

 
92,820

 
86,830

Interest and fee income on Emerald Advance
 
25,503

 
24,934

 
57,022

 
57,268

Other
 
31,925

 
20,428

 
61,114

 
51,538

Total revenues
 
2,327,915

 
2,297,477

 
3,036,314

 
3,038,153

 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
465,295

 
470,458

 
702,518

 
724,019

Other wages
 
52,256

 
29,663

 
181,735

 
166,445

Benefits and other compensation
 
80,750

 
93,542

 
163,368

 
183,512

 
 
598,301

 
593,663

 
1,047,621

 
1,073,976

Occupancy and equipment
 
117,727

 
124,540

 
415,002

 
405,493

Marketing and advertising
 
157,618

 
182,558

 
261,281

 
297,762

Depreciation and amortization
 
49,976

 
45,852

 
182,168

 
173,598

Bad debt
 
23,142

 
36,474

 
52,776

 
75,395

Supplies
 
22,380

 
22,994

 
33,847

 
36,340

Other
 
125,249

 
130,547

 
327,635

 
342,397

Total operating expenses
 
1,094,393

 
1,136,628

 
2,320,330

 
2,404,961

Other income (expense), net
 
1,306

 
2,591

 
6,254

 
5,249

Interest expense on borrowings
 
(22,925
)
 
(22,633
)
 
(92,951
)
 
(68,962
)
Income from continuing operations before income taxes
 
1,211,903

 
1,140,807

 
629,287

 
569,479

Income taxes
 
425,333

 
439,582

 
208,370

 
185,926

Net income from continuing operations
 
786,570

 
701,225

 
420,917

 
383,553

Net loss from discontinued operations
 
(3,218
)
 
(563
)
 
(11,972
)
 
(9,286
)
Net income
 
$
783,352

 
$
700,662

 
$
408,945

 
$
374,267

 
 
 
 
 
 
 
 
 






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U.S. TAX OPERATING DATA
 
 
 
(unaudited)
 
Year ended April 30,
 
2017
 
2016
 
% Change
U.S. tax returns prepared (in 000s): (1) (2)
 
 
 
 
 
 
Company-owned operations
 
7,999

 
8,286

 
(3.5
)%
Franchise operations
 
3,908

 
3,932

 
(0.6
)%
   Total H&R Block assisted
 
11,907

 
12,218

 
(2.5
)%
 
 
 
 
 
 
 
Desktop
 
2,003

 
2,085

 
(3.9
)%
Online
 
4,988

 
4,670

 
6.8
 %
Total H&R Block DIY tax software
 
6,991

 
6,755

 
3.5
 %
 
 
 
 
 
 
 
Free File
 
588

 
678

 
(13.3
)%
Total H&R Block U.S. returns
 
19,486

 
19,651

 
(0.8
)%
 
 
 
 
 
 
 
International tax returns prepared:
 
 
 
 
 
 
Canada (3)
 
2,460

 
2,551

 
(3.6
)%
Australia
 
750

 
769

 
(2.5
)%
Other
 
293

 
153

 
91.5
 %
Total international returns
 
3,503

 
3,473

 
0.9
 %
Tax returns prepared worldwide
 
22,989

 
23,124

 
(0.6
)%
 
 
 
 
 
 
 
Net average charge (U.S. only): (4)
 
 
 
 
 
 
Company-owned operations
 
$
237.29

 
$
233.46

 
1.6
 %
Franchise operations (5)
 
$
207.43

 
$
200.60

 
3.4
 %
DIY tax software
 
$
31.34

 
$
34.69

 
(9.7
)%
 
 
 
 
 
 
 
(1)  
An assisted tax return is defined as a current or prior year individual tax return that has been accepted and paid for by the client.  Also included are business returns, which account for approximately 1% of assisted returns. The count methodology for assisted returns has been adjusted in the current and prior year periods to exclude extensions and to recognize the corresponding individual tax returns when filed. A DIY tax software return is defined as a return that has been electronically filed and accepted by the IRS.  Also included are online returns paid and printed.
(2)  
Amounts have been reclassified between company-owned and franchise for offices which were refranchised or repurchased by the company during the year.
(3) 
In fiscal years 2017 and 2016, the end of the Canadian tax season was extended from April 30 into May. Tax returns prepared in Canada in fiscal years 2017 and 2016 includes approximately 59 thousand and 93 thousand returns, respectively, in both company-owned and franchise offices which were accepted by the client after April 30. The revenues related to these returns were recognized in fiscal years 2018 and 2017, respectively.
(4)     Net average charge is calculated as total revenue divided by total returns. For DIY tax software, net average charge excludes Free File.
(5) 
Net average charge related to H&R Block franchise operations represents tax preparation fee revenues collected by H&R Block franchisees divided by returns filed in franchise offices. H&R Block will recognize a portion of franchise revenues as franchise royalties based on the terms of franchise agreements.






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NON-GAAP FINANCIAL MEASURES
 
(unaudited, in 000s - except per share amounts)
 
Reconciliation of EBITDA from Continuing Operations
 
Three months ended April 30,
 
Year ended April 30,
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
 
 
 
 
Net income - as reported
$
783,352

 
$
700,662

 
$
408,945

 
$
374,267

Discontinued operations, net
 
3,218

 
563

 
11,972

 
9,286

Net income from continuing operations - as reported
 
786,570

 
701,225

 
420,917

 
383,553

Add back :
 
 
 
 
 
 
 
 
Income taxes of continuing operations
 
425,333

 
439,582

 
208,370

 
185,926

Interest expense of continuing operations
 
22,925

 
22,633

 
92,951

 
69,141

Depreciation and amortization of continuing operations
 
49,976

 
45,852

 
182,168

 
173,598

 
 
498,234

 
508,067

 
483,489

 
428,665

 
 
 
 
 
 
 
 
 
EBITDA from continuing operations
 
$
1,284,804

 
$
1,209,292

 
$
904,406

 
$
812,218

 
 
 
 
 
 
 
 
 





NON-GAAP FINANCIAL MEASURES
 
 
 
(unaudited, $ in 000s - except per share amounts)
 
Reconciliation of Other Non-GAAP Financial Measures
 
Three months ended April 30,
 
2017
 
2016
 
 
Pretax income
 
Net income
 
EBITDA
 
Pretax income
 
Net income
 
EBITDA
 
 
 
 
 
 
 
 
 
 
 
 
 
From continuing operations
 
$
1,211,903

 
$
786,570

 
$
1,284,804

 
$
1,140,807

 
$
701,225

 
$
1,209,292

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 
636

 
636

 
636

 
961

 
961

 
961

Severance
 

 

 

 
12,001

 
12,001

 
12,001

Tax effect of adjustments (1)
 

 
(229
)
 

 

 
(5,047
)
 

 
 
636

 
407

 
636

 
12,962

 
7,915

 
12,962

 
 
 
 
 
 
 
 
 
 
 
 
 
As adjusted - from continuing operations
 
$
1,212,539

 
$
786,977

 
$
1,285,440

 
$
1,153,769

 
$
709,140

 
$
1,222,254

 
 
 
 
 
 
 
 
 
 
 
 
 
EPS - as reported
 
 
 
$
3.76

 
 
 
 
 
$
3.13

 
 
Impact of adjustments
 
 
 

 
 
 
 
 
0.03

 
 
EPS - adjusted
 
 
 
$
3.76

 
 
 
 
 
$
3.16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of Other Non-GAAP Financial Measures
 
Year ended April 30,
 
2017
 
2016
 
 
Pretax income
 
Net income
 
EBITDA
 
Pretax income
 
Net income
 
EBITDA
 
 
 
 
 
 
 
 
 
 
 
 
 
From continuing operations
 
$
629,287

 
$
420,917

 
$
904,406

 
$
569,479

 
$
383,553

 
$
812,218

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 
516

 
516

 
516

 
1,978

 
1,978

 
1,978

Severance
 

 

 

 
12,001

 
12,001

 
12,001

Costs related to HRB Bank and recapitalization transactions
 

 

 

 
20,722

 
20,722

 
20,722

Losses (gains) on AFS securities
 

 

 

 
(8,138
)
 
(8,138
)
 
(8,138
)
Gain on sales of tax offices/businesses
 

 

 

 
(127
)
 
(127
)
 
(127
)
Tax effect of adjustments (1)
 

 
(186
)
 

 

 
(10,176
)
 

 
 
516

 
330

 
516

 
26,436

 
16,260

 
26,436

 
 
 
 
 
 
 
 
 
 
 
 
 
As adjusted - from continuing operations
 
$
629,803

 
$
421,247

 
$
904,922

 
$
595,915

 
$
399,813

 
$
838,654

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EPS
 
EBITDA Margin (2)
 
 
 
EPS
 
EBITDA Margin (2)
 
 
 
 
 
 
 
 
 
 
 
 
 
From continuing operations
 
 
 
$
1.96

 
29.8
%
 
 
 
$
1.53

 
26.7
%
Impact of adjustments
 
 
 

 
%
 
 
 
0.06

 
0.9
%
Adjusted
 
 
 
$
1.96

 
29.8
%
 
 
 
$
1.59

 
27.6
%
 
 
 
 
 
 
 
 
 
 
 
 
 
1
Tax effect of adjustments is computed as the pretax effect of the adjustments multiplied by our effective tax rate before discrete items.
2
EBITDA margin from continuing operations is computed as EBITDA from continuing operations divided by revenues from continuing operations.






NON-GAAP FINANCIAL MEASURES
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three months ended April 30,
 
Year ended April 30,
Supplemental Information
 
2017
 
2016
 
2017
 
2016
 
 
 
 
 
 
 
 
 
Stock-based compensation expense:
 
 
 
 
 
 
 
 
Pretax
 
$
2,340

 
$
2,434

 
$
19,285

 
$
23,540

After-tax
 
1,448

 
1,405

 
12,342

 
14,478

Amortization of intangible assets:
 
 
 
 
 
 
 
 
Pretax
 
$
21,611

 
$
18,130

 
$
78,935

 
$
72,762

After-tax
 
13,664

 
10,913

 
50,518

 
44,752

 
 
 
 
 
 
 
 
 

NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
We exclude material non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
We exclude material severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
We exclude the material gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
We exclude the gains and losses on extinguishment of debt.
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations and adjusted EBITDA and EBITDA margin from continuing operations, adjusted pretax and net income of continuing operations, and adjusted diluted earnings per share from continuing operations. Adjusted EBITDA and EBITDA margin from continuing operations, adjusted pretax and net income from continuing operations, and adjusted diluted earnings per share from continuing operations eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.