Document


 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D. C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (date of earliest event reported): June 9, 2016

H&R BLOCK, INC.
(Exact name of registrant as specified in charter)
MISSOURI
1-06089
44-0607856
(State or other jurisdiction of
(Commission File Number)
(I.R.S. Employer
incorporation or organization)
 
Identification No.)

One H&R Block Way, Kansas City, MO 64105
(Address of Principal Executive Offices) (Zip Code)

(816) 854-3000
(Registrant's telephone number, including area code)

Not Applicable
(Former name or former address, if changed since last report)


Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
¨    Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
¨    Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
¨
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
¨
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 








Item 2.02.    Results of Operations and Financial Condition.
On June 9, 2016, the Company issued a press release regarding the Company’s results of operations for the fiscal year ended April 30, 2016. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
Item 7.01 Regulation FD Disclosure.
As announced in the press release described under Item 2.02 and furnished as Exhibit 99.1 to this Current Report on Form 8-K, the Company’s Board of Directors has approved an increase in its quarterly dividend of 10%, to $0.22 per share, and declared a quarterly cash dividend of $0.22 per share payable on July 1, 2016 to shareholders of record as of June 20, 2016.
Item 9.01.    Financial Statements and Exhibits.
(d) Exhibits
Exhibit Number    Description
99.1    Press Release Issued June 9, 2016






SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 
 
H&R BLOCK, INC.
 
 
 
 
Date:
June 9, 2016
By:
/s/ Scott W. Andreasen
 
 
 
Scott W. Andreasen
 
 
 
Vice President and Secretary







EXHIBIT INDEX

Exhibit 99.1        Press Release Issued June 9, 2016



Exhibit

Exhibit 99.1
News Release
For Immediate Release: June 9, 2016
H&R Block Announces Fiscal 2016 Results and Dividend Increase

Company to focus on arresting client decline and reducing costs in fiscal 2017
Revenues declined $40.5 million, or 1.3%, in fiscal year 2016 to just over $3 billion primarily due to lower return volume, the impact of the divestiture of H&R Block Bank, and the impact of foreign currency exchange rate fluctuations, partially offset by increased pricing and improved form mix1 
GAAP earnings per share from continuing operations of $1.53; non-GAAP adjusted earnings per share from continuing operations of $1.59 2,3 
Company announced 10% dividend increase and intent to review dividend on an annual basis
Repurchased approximately 3.9 million shares during the fourth quarter, bringing total fiscal year 2016 repurchases to 56.4 million shares, or 20.5% of outstanding shares
KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today released its financial results for the fiscal year ended April 30, 2016. Total revenues decreased $40.5 million, or 1.3%, to just over $3.0 billion, primarily due to lower worldwide client volumes of 4.1%, and the impacts of the divestiture of H&R Block Bank and foreign currency exchange rate fluctuations. This was partially offset by increased pricing and improved form mix in both the assisted and DIY channels as well as improved monetization in DIY. Excluding the impact of the bank divestiture and foreign exchange, total revenues would have increased 0.5%. The company's net income totaled $374.3 million and adjusted EBITDA from continuing operations was $838.7 million. The company's adjusted EBITDA margin from continuing operations was 28%. GAAP earnings per share from continuing operations declined $0.22 to $1.53.

"As I said in April, this season's results are not acceptable," said Bill Cobb, H&R Block's president and chief executive officer. "We are ready to move on. Going forward, we are committed to arresting the client decline and ultimately achieving client growth. We are developing aggressive plans for tax season 2017 that we believe will enable us to achieve this objective."

The company is making strategic changes which it believes will yield positive results in the short- and long-term. Specifically, the company is investing in initiatives aimed at driving client volumes for fiscal year 2017. Such initiatives will be funded through the Company's previously announced cost reduction efforts. Long term, the company is developing innovative solutions designed to enhance the client experience, regardless of how the client chooses to be served.

"I'm excited about the future for this company and the plans we are working on for next tax season," said Cobb. "These plans will challenge us to think differently about certain parts of our business, while building on those areas of the business in which we were successful, such as pricing, mix, improved product attach levels, and the successful launch of our new Block Advisors brand. And having divested H&R Block Bank, we'll execute against those plans with the right capital structure, which reflects the

1 
All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 
The company reports adjusted financial performance, and other non-GAAP financial measures, which it believes are a better indication of the company's core operations. See “About Non-GAAP Financial Information” below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
3 
All per share amounts are based on fully diluted shares at the end of the corresponding period.


repurchase of 20.5% of our outstanding shares during fiscal 2016 and the 10% increase in our quarterly dividend."

Fiscal 2016 Results From Continuing Operations
 
 
Actual
 
Non-GAAP Adjusted2 
(in millions, except EPS)
 
Fiscal Year 2016
 
Fiscal Year 2015
 
Fiscal Year 2016
 
Fiscal Year 2015
Revenue
 
$
3,038

 
$
3,079

 
N/A

 
N/A

Pretax Income
 
$
569

 
$
743

 
$
596

 
$
745

Net Income
 
$
384

 
$
487

 
$
400

 
$
488

Weighted-Avg. Shares - Diluted
 
250.8

 
277.1

 
N/A

 
N/A

EPS
 
$
1.53

 
$
1.75

 
$
1.59

 
$
1.75

EBITDA2 
 
$
812

 
$
949

 
$
839

 
$
951

 
 
 
 
 
 
 
 
 

CFO Commentary
"Strong cash flow, healthy margins and a history of returning capital to shareholders continue to be the foundation of our operating model and capital strategy," stated Tony Bowen, H&R Block's chief financial officer. "We are confident about the future of H&R Block, which is demonstrated through the repurchase of $2 billion of shares during fiscal year 2016, and our commitment to an annual dividend review announced today."

Income Statement
Revenues decreased 1.3% to just over $3.0 billion, due primarily to lower tax return volumes, the impact of the divestiture of H&R Block Bank, and the impact of foreign currency exchange rate fluctuations. These decreases were partially offset by improved price and form mix in both the U.S. assisted and DIY categories, revenues from acquisitions of franchisees and independent tax preparation businesses, and improved monetization in DIY.
Total operating expenses increased $121.0 million, or 5.3%. The increase was mainly due to occupancy costs and amortization expense which increased as a result of acquisitions of franchisees and independent tax preparation businesses, increased marketing expenses, and fees related to the divestiture of H&R Block Bank and capital structure changes. These increases were partially offset by decreases in compensation and benefits, primarily related to the decrease in tax return volume.
Other income increased $16.4 million primarily as a result of financial reporting changes related to the divestiture of H&R Block Bank.
Interest expense increased $23.7 million from the prior year due to the issuance of $1 billion of long-term debt in September 2015 and increased borrowings under the company's line of credit.
Pretax income decreased 23.3% to $569.5 million.








Balance Sheet
Cash balances decreased $1.1 billion from the prior year mainly due to the net cash payment to the company's bank partner for the transfer of deposit liabilities related to the divestiture of H&R Block Bank and the net impact of capital structure changes, including share repurchases.
Upon divestiture of H&R Block Bank in the second quarter of fiscal 2016, available for sale securities, previously held to meet bank regulatory requirements, were liquidated for approximately $388 million. Additionally, certain liabilities, including all customer banking deposits, were transferred to the company's bank partner.
Long-term debt increased $1 billion from April 30, 2015 due to the issuance of $650 million of 4.125% Senior Notes due 2020 and $350 million of 5.250% Senior Notes due 2025. As of April 30, 2016, the company did not have an outstanding balance on its line of credit.
Stockholders' equity was reduced by repurchases and subsequent retirements of 56.4 million shares of common stock, representing 20.5% of outstanding shares, during the fiscal year for $2.0 billion.
Details regarding the bank divestiture and related agreements, capital structure transactions and share repurchase program can be found in previously issued press releases, as well as Forms 10-Q and 8-K filed with the Securities and Exchange Commission, during fiscal 2016.

Share Repurchases
During the fourth quarter of fiscal 2016, the company repurchased and retired approximately 3.9 million shares at an aggregate amount of $108.4 million, or $27.80 per share. As of April 30, 2016, 220.5 million shares were outstanding.

The company completed these share repurchases under a $3.5 billion share repurchase program approved by the company’s board of directors in August 2015. Under this program, the company has repurchased approximately 56.4 million shares of its common stock, or 20.5% of outstanding shares, for an aggregate purchase amount of $2.0 billion.


Dividends
The Company announced that the board of directors approved an increase in its quarterly dividend of 10%, to $0.22 per share. Going forward, the company is committed to an annual review of its dividend following the end of each fiscal year. Future actions regarding dividends will be dependent upon the board's approval following consideration of operating results, market conditions, and capital needs, among other factors.

A quarterly cash dividend of $0.22 per share is payable on July 1, 2016 to shareholders of record as of June 20, 2016. The July 1 dividend payment will be H&R Block's 215th consecutive quarterly dividend since the company went public in 1962.

Discontinued Operations
Sand Canyon Corporation (SCC), a separate legal entity from H&R Block, Inc., continued to engage in constructive settlement discussions with counterparties that have made a significant majority of previously denied and possible future representation and warranty claims.



SCC's accrual for contingent losses related to representation and warranty claims was $65 million at April 30, 2016.

Conference Call
Discussion of the fiscal 2016 results, future outlook and a general business update will occur during the company’s previously announced fiscal fourth quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on June 9, 2016. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:

U.S./Canada (888) 895-5260 or International (443) 842-7595
Conference ID: 80848967

The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on June 9, 2016, and continuing until July 9, 2016, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 80848967. The webcast will be available for replay June 10, 2016 at
http://investors.hrblock.com.

About H&R Block
H&R Block, Inc. (NYSE: HRB) is the world's largest consumer tax services provider. More than 700 million tax returns have been prepared worldwide by and through H&R Block since 1955. In fiscal 2016, H&R Block had annual revenues of over $3.0 billion with 23.2 million tax returns prepared worldwide. Tax return preparation services are provided by professional tax preparers in approximately 12,000 company-owned and franchise retail tax offices worldwide, and through H&R Block tax software products. H&R Block also offers adjacent Tax Plus products and services. For more information, visit the H&R Block Newsroom at http://newsroom.hrblock.com/.

About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are



forward-looking statements. They may include estimates of revenues, income, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2015 in the section entitled "Risk Factors” and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at
http://investors.hrblock.com. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.
For Further Information
Investor Relations:    Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations:    Gene King, (816) 854-4672, gene.king@hrblock.com
TABLES FOLLOW





CONSOLIDATED STATEMENTS OF OPERATIONS
 
 
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three months ended April 30,
 
Year ended April 30,
 
 
2016
 
2015
 
2016
 
2015
 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
2,032,580

 
$
2,013,701

 
$
2,653,936

 
$
2,651,057

Royalty, product and other revenues
 
264,897

 
287,669

 
384,217

 
427,601

 
 
2,297,477

 
2,301,370

 
3,038,153

 
3,078,658

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
544,799

 
544,588

 
845,197

 
852,480

Occupancy and equipment
 
124,016

 
115,389

 
405,123

 
378,624

Provision for bad debt and loan losses
 
36,474

 
30,961

 
75,395

 
74,993

Depreciation and amortization
 
31,670

 
29,166

 
115,907

 
111,861

Other
 
116,171

 
96,285

 
243,930

 
212,532

 
 
853,130

 
816,389

 
1,685,552

 
1,630,490

Selling, general and administrative:
 
 
 
 
 
 
 
 
Marketing and advertising
 
182,558

 
165,455

 
297,762

 
273,682

Compensation and benefits
 
48,863

 
62,830

 
228,778

 
238,527

Depreciation and amortization
 
14,182

 
14,731

 
57,691

 
47,943

Other selling, general and administrative
 
37,895

 
26,360

 
135,178

 
93,350

 
 
283,498

 
269,376

 
719,409

 
653,502

Total operating expenses
 
1,136,628

 
1,085,765

 
2,404,961

 
2,283,992

 
 
 
 
 
 
 
 
 
Other income
 
3,708

 
487

 
17,701

 
1,314

Interest expense on borrowings
 
(22,633
)
 
(8,560
)
 
(68,962
)
 
(45,246
)
Other expenses
 
(1,117
)
 
2,527

 
(12,452
)
 
(7,929
)
Income from continuing operations before income taxes
 
1,140,807

 
1,210,059

 
569,479

 
742,805

Income taxes
 
439,582

 
465,926

 
185,926

 
256,061

Net income from continuing operations
 
701,225

 
744,133

 
383,553

 
486,744

Net loss from discontinued operations
 
(563
)
 
(5,292
)
 
(9,286
)
 
(13,081
)
NET INCOME
 
$
700,662

 
$
738,841

 
$
374,267

 
$
473,663

 
 
 
 
 
 
 
 
 
BASIC EARNINGS (LOSS) PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
3.15

 
$
2.70

 
$
1.54

 
$
1.77

Discontinued operations
 

 
(0.02
)
 
(0.04
)
 
(0.05
)
Consolidated
 
$
3.15

 
$
2.68

 
$
1.50

 
$
1.72

 
 
 
 
 
 
 
 
 
WEIGHTED AVERAGE BASIC SHARES
 
222,098

 
275,260

 
249,009

 
275,033

 
 
 
 
 
 
 
 
 
DILUTED EARNINGS (LOSS) PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
3.13

 
$
2.68

 
$
1.53

 
$
1.75

Discontinued operations
 

 
(0.02
)
 
(0.04
)
 
(0.04
)
Consolidated
 
$
3.13

 
$
2.66

 
$
1.49

 
$
1.71

 
 
 
 
 
 
 
 
 
WEIGHTED AVERAGE DILUTED SHARES
 
223,622

 
277,612

 
250,818

 
277,136

 
 
 
 
 
 
 
 
 






CONSOLIDATED BALANCE SHEETS
(unaudited, in 000s - except per share amounts)
 
As of April 30,
 
2016
 
2015
 
 
 
 
 
ASSETS
 
 
 
 
Cash and cash equivalents
 
$
896,801

 
$
2,007,190

Cash and cash equivalents — restricted
 
104,110

 
91,972

Receivables, net
 
153,116

 
167,964

Deferred tax assets and income taxes receivable
 

 
174,267

Prepaid expenses and other current assets
 
67,138

 
70,283

Investments in available-for-sale securities
 
1,133

 
439,625

Total current assets
 
1,222,298

 
2,951,301

Mortgage loans held for investment, net
 
202,385

 
239,338

Property and equipment, net
 
293,565

 
311,387

Intangible assets, net
 
433,885

 
432,142

Goodwill
 
470,757

 
441,831

Deferred tax assets and income taxes receivable
 
120,123

 
13,461

Other noncurrent assets
 
114,762

 
125,960

Total assets
 
$
2,857,775

 
$
4,515,420

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
 
LIABILITIES:
 
 
 
 
Customer banking deposits
 
$

 
$
744,241

Accounts payable and accrued expenses
 
259,586

 
231,322

Accrued salaries, wages and payroll taxes
 
161,786

 
144,744

Accrued income taxes
 
373,754

 
434,684

Current portion of long-term debt
 
826

 
790

Deferred revenue and other current liabilities
 
243,653

 
322,508

Total current liabilities
 
1,039,605

 
1,878,289

Long-term debt
 
1,501,925

 
505,298

Deferred tax liabilities and reserves for uncertain tax positions
 
132,960

 
142,586

Deferred revenue and other noncurrent liabilities
 
160,182

 
156,298

Total liabilities
 
2,834,672

 
2,682,471

COMMITMENTS AND CONTINGENCIES
 
 
 
 
STOCKHOLDERS’ EQUITY:
 
 
 
 
Common stock, no par, stated value $.01 per share
 
2,602

 
3,166

Additional paid-in capital
 
758,230

 
783,793

Accumulated other comprehensive income (loss)
 
(11,233
)
 
1,740

Retained earnings
 
40,347

 
1,836,442

Less treasury shares, at cost
 
(766,843
)
 
(792,192
)
Total stockholders’ equity
 
23,103

 
1,832,949

Total liabilities and stockholders’ equity
 
$
2,857,775

 
$
4,515,420

 
 
 
 
 





CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Year ended April 30,
 
2016
 
2015
 
 
 
 
 
NET CASH PROVIDED BY OPERATING ACTIVITIES
 
$
532,394

 
$
626,608

 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Purchases of available-for-sale securities
 

 
(90,581
)
Sales, maturities of and payments received on available-for-sale securities
 
436,471

 
91,878

Principal payments on mortgage loans held for investment, net
 
33,721

 
23,886

Capital expenditures
 
(99,923
)
 
(123,158
)
Payments made for business acquisitions, net of cash acquired
 
(88,776
)
 
(113,252
)
Franchise loans:
 
 
 
 
Loans funded
 
(22,820
)
 
(49,695
)
Payments received
 
55,007

 
90,636

Other, net
 
15,835

 
21,354

Net cash provided by (used in) investing activities
 
329,515

 
(148,932
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of commercial paper
 

 
(1,049,136
)
Proceeds from issuance of commercial paper
 

 
1,049,136

Repayments of long-term debt
 
(1,465,000
)
 
(400,000
)
Proceeds from issuance of long-term debt
 
2,461,831

 

Customer banking deposits, net
 
(326,705
)
 
(28,544
)
Transfer of HRB Bank deposits
 
(419,028
)
 

Dividends paid
 
(201,688
)
 
(219,960
)
Repurchase of common stock, including shares surrendered
 
(2,018,338
)
 
(10,449
)
Proceeds from exercise of stock options
 
25,775

 
16,522

Other, net
 
(18,576
)
 
(3,376
)
Net cash used in financing activities
 
(1,961,729
)
 
(645,807
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
(10,569
)
 
(9,986
)
 
 
 
 
 
Net decrease in cash and cash equivalents
 
(1,110,389
)
 
(178,117
)
Cash and cash equivalents at beginning of the year
 
2,007,190

 
2,185,307

Cash and cash equivalents at end of the year
 
$
896,801

 
$
2,007,190

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
165,154

 
$
236,624

Interest paid on borrowings
 
59,058

 
44,847

Transfers of foreclosed loans to other assets
 
3,863

 
4,805

Accrued additions to property and equipment
 
2,822

 
14,282

Conversion of investment in preferred stock to available-for-sale common stock
 

 
5,000

 
 
 
 
 





FINANCIAL RESULTS
 
 
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three months ended April 30,
 
Year ended April 30,
 
 
2016
 
2015
 
2016
 
2015
Tax preparation fees:
 
 
 
 
 
 
 
 
U.S. assisted
 
$
1,557,712

 
$
1,524,331

 
$
1,890,175

 
$
1,865,438

International
 
110,894

 
113,464

 
190,527

 
207,772

U.S. digital
 
188,442

 
189,309

 
234,341

 
231,854

 
 
1,857,048

 
1,827,104

 
2,315,043

 
2,305,064

Royalties
 
207,173

 
224,235

 
266,418

 
292,743

Revenues from Refund Transfers
 
110,370

 
114,622

 
165,152

 
171,094

Revenues from Emerald Card®
 
53,755

 
63,821

 
92,608

 
103,300

Revenues from Peace of Mind® Extended Service Plan
 
24,066

 
27,243

 
86,830

 
81,551

Interest and fee income on Emerald Advance
 
24,934

 
25,763

 
57,268

 
57,202

Other
 
20,131

 
18,582

 
54,834

 
67,704

Total revenues
 
2,297,477

 
2,301,370

 
3,038,153

 
3,078,658

Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
470,458

 
466,487

 
724,019

 
731,309

Other wages
 
29,663

 
45,153

 
166,445

 
176,697

Benefits and other compensation
 
93,542

 
95,778

 
183,512

 
183,001

 
 
593,663

 
607,418

 
1,073,976

 
1,091,007

Occupancy and equipment
 
124,540

 
115,512

 
405,493

 
375,743

Marketing and advertising
 
182,558

 
165,455

 
297,762

 
273,682

Depreciation and amortization
 
45,852

 
43,898

 
173,598

 
159,804

Bad debt
 
36,474

 
30,961

 
75,395

 
74,993

Supplies
 
22,994

 
25,290

 
36,340

 
42,872

Other
 
130,547

 
97,231

 
342,397

 
265,891

Total operating expenses
 
1,136,628

 
1,085,765

 
2,404,961

 
2,283,992

Other income, net
 
3,708

 
487

 
17,701

 
1,314

Interest expense on borrowings
 
(22,633
)
 
(8,560
)
 
(68,962
)
 
(45,246
)
Other expenses, net
 
(1,117
)
 
2,527

 
(12,452
)
 
(7,929
)
Income from continuing operations before income taxes
 
1,140,807

 
1,210,059

 
569,479

 
742,805

Income taxes
 
439,582

 
465,926

 
185,926

 
256,061

Net income from continuing operations
 
701,225

 
744,133

 
383,553

 
486,744

Net loss from discontinued operations
 
(563
)
 
(5,292
)
 
(9,286
)
 
(13,081
)
Net income
 
$
700,662

 
$
738,841

 
$
374,267

 
$
473,663

 
 
 
 
 
 
 
 
 






U.S. TAX OPERATING DATA
 
 
 
(unaudited, in 000s)
 
Year ended April 30,
 
2016
 
2015
 
% Change
U.S. Tax Returns Prepared: (1)
 
 
 
 
 
 
Company-Owned Operations
 
8,103

 
8,634

 
(6.2
)%
Franchise Operations
 
4,159

 
4,381

 
(5.1
)%
   Total H&R Block Assisted (3)
 
12,262

 
13,015

 
(5.8
)%
 
 
 
 
 
 
 
Desktop (4)
 
2,085

 
2,168

 
(3.8
)%
Online (5)
 
4,670

 
4,765

 
(2.0
)%
Total H&R Block Tax Software
 
6,755

 
6,933

 
(2.6
)%
 
 
 
 
 
 
 
Free File Alliance
 
678

 
676

 
0.3
 %
Total H&R Block U.S. Returns
 
19,695

 
20,624

 
(4.5
)%
 
 
 
 
 
 
 
International Tax Returns Prepared:
 
 
 
 
 
 
Canada (2)
 
2,551

 
2,658

 
(4.0
)%
Australia
 
769

 
768

 
0.1
 %
Other
 
153

 
115

 
33.0
 %
Total International Tax Returns
 
3,473

 
3,541

 
(1.9
)%
Tax Returns Prepared Worldwide
 
23,168

 
24,165

 
(4.1
)%
 
 
 
 
 
 
 
(1)  
Amounts have been reclassified between company-owned and franchise for offices which were refranchised or repurchased by the company during either year.
(2)
In fiscal years 2016 and 2015, the end of the Canadian tax season was extended from April 30 into May. Tax returns prepared in Canada in fiscal years 2016 and 2015 includes approximately 93 thousand and 131 thousand returns, respectively, in both company-owned and franchise offices which were accepted by the client after April 30. The revenues related to these returns were recognized in fiscal years 2017 and 2016, respectively.
(3)
An assisted return is defined as an individual tax return that has been accepted by the client who has either paid for tax preparation services or settled with a refund transfer. It also includes extensions and business returns.
(4)
A desktop return is defined as an individual tax return that has been electronically filed and accepted by the IRS.
(5)
An online return is defined as an individual tax return that has been electronically filed and accepted by the IRS or purchased with a credit card and printed for mailing.





NON-GAAP FINANCIAL MEASURES
 
(unaudited, in 000s - except per share amounts)
 
Reconciliation of EBITDA from Continuing Operations
 
Three months ended April 30,
 
Year ended April 30,
 
2016
 
2015
 
2016
 
2015
 
 
 
 
 
 
 
 
 
Net income - as reported
$
700,662

 
$
738,841

 
$
374,267

 
$
473,663

 
 
 
 
 
 
 
 
 
Add back :
 
 
 
 
 
 
 
 
Discontinued operations
 
563

 
5,292

 
9,286

 
13,081

Income taxes
 
439,582

 
465,926

 
185,926

 
256,061

Interest expense
 
22,634

 
8,733

 
69,141

 
45,928

Depreciation and amortization
 
45,852

 
43,898

 
173,598

 
159,804

 
 
508,631

 
523,849

 
437,951

 
474,874

 
 
 
 
 
 
 
 
 
EBITDA from continuing operations
 
1,209,293

 
1,262,690

 
812,218

 
948,537

 
 
 
 
 
 
 
 
 




NON-GAAP FINANCIAL MEASURES
 
 
 
(unaudited, in 000s - except per share amounts)
 
Reconciliation of Other Non-GAAP Financial Measures
 
Three months ended April 30,
 
2016
 
2015
 
 
Pretax income
 
Net income
 
EBITDA
 
Pretax income
 
Net income
 
EBITDA
 
 
 
 
 
 
 
 
 
 
 
 
 
From continuing operations
 
$
1,140,807

 
$
701,225

 
$
1,209,293

 
$
1,210,059

 
$
744,133

 
$
1,262,690

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 
961

 
961

 
961

 
(4,545
)
 
(4,545
)
 
(4,545
)
Severance
 
12,001

 
12,001

 
12,001

 
5,648

 
5,648

 
5,648

Costs related to HRB Bank and recapitalization transactions
 

 

 

 
118

 
118

 
118

Losses (gains) on AFS securities
 

 

 

 
148

 
148

 
148

Gain on sales of tax offices/businesses
 

 

 

 
(1,208
)
 
(1,208
)
 
(1,208
)
Tax effect of adjustments (2)
 

 
(5,047
)
 

 

 
(86
)
 

 
 
12,962

 
7,915

 
12,962

 
161

 
75

 
161

 
 
 
 
 
 
 
 
 
 
 
 
 
As adjusted - from continuing operations
 
$
1,153,769

 
$
709,140

 
$
1,222,255

 
$
1,210,220

 
$
744,208

 
$
1,262,851

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin (1)
 
 
 
 
 
53
%
 
 
 
 
 
55
%
Adjusted EPS
 
 
 
$
3.16

 
 
 
 
 
$
2.68

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of Other Non-GAAP Financial Measures
 
Year ended April 30,
 
2016
 
2015
 
 
Pretax income
 
Net income
 
EBITDA
 
Pretax income
 
Net income
 
EBITDA
 
 
 
 
 
 
 
 
 
 
 
 
 
From continuing operations
 
$
569,479

 
$
383,553

 
$
812,218

 
$
742,805

 
$
486,744

 
$
948,537

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 
1,978

 
1,978

 
1,978

 
(3,936
)
 
(3,936
)
 
(3,936
)
Severance
 
12,001

 
12,001

 
12,001

 
6,699

 
6,699

 
6,699

Costs related to HRB Bank and recapitalization transactions
 
20,722

 
20,722

 
20,722

 
238

 
238

 
238

Losses (gains) on AFS securities
 
(8,138
)
 
(8,138
)
 
(8,138
)
 
124

 
124

 
124

Gain on sales of tax offices/businesses
 
(127
)
 
(127
)
 
(127
)
 
(656
)
 
(656
)
 
(656
)
Tax effect of adjustments (2)
 

 
(10,176
)
 

 

 
(963
)
 

 
 
26,436

 
16,260

 
26,436

 
2,469

 
1,506

 
2,469

 
 
 
 
 
 
 
 
 
 
 
 
 
As adjusted - from continuing operations
 
$
595,915

 
$
399,813

 
$
838,654

 
$
745,274

 
$
488,250

 
$
951,006

 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA margin (1)
 
 
 
 
 
28
%
 
 
 
 
 
31
%
Adjusted EPS
 
 
 
$
1.59

 
 
 
 
 
$
1.75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
Adjusted EBITDA margin from continuing operations is computed as adjusted EBITDA from continuing operations divided by revenues from continuing operations.
2
Tax effect of adjustments is computed as the pretax effect of the adjustments multiplied by our effective tax rate before discrete items.






NON-GAAP FINANCIAL MEASURES
 
(unaudited, in 000s - except per share amounts)
 
 
 
Three months ended April 30,
 
Year ended April 30,
Supplemental Information
 
2016
 
2015
 
2016
 
2015
 
 
 
 
 
 
 
 
 
Stock-based compensation expense:
 
 
 
 
 
 
 
 
Pretax
 
$
2,434

 
$
5,379

 
$
23,540

 
$
26,068

After-tax
 
1,405

 
3,155

 
14,478

 
15,918

Amortization of intangible assets:
 
 
 
 
 
 
 
 
Pretax
 
$
18,130

 
$
17,315

 
$
72,762

 
$
58,521

After-tax
 
10,913

 
10,316

 
44,752

 
35,736

 
 
 
 
 
 
 
 
 



NON-GAAP FINANCIAL INFORMATION
The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
We exclude non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
We exclude severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
We exclude the gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
We exclude the gains and losses on extinguishment of debt.
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including EBITDA from continuing operations, adjusted EBITDA and EBITDA margin from continuing operations, adjusted pretax and net income of continuing operations, and adjusted diluted earnings per share from continuing operations. Adjusted EBITDA from continuing operations, adjusted pretax and net income from continuing operations, and adjusted diluted earnings per share from continuing operations eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.