10-Q
Table of Contents

 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
 
 
þ
 
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the quarterly period ended October 31, 2015
 
 
OR
¨

 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
 
For the transition period from             to             
Commission file number 1-6089
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
MISSOURI
 
44-0607856
(State or other jurisdiction of
 
(I.R.S. Employer
incorporation or organization)
 
Identification No.)
One H&R Block Way, Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
(816) 854-3000
(Registrant's telephone number, including area code)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes þ     No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes þ     No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act. (Check one)
Large accelerated filer þ          Accelerated filer ¨         Non-accelerated filer ¨         Smaller reporting company ¨
(Do not check if a smaller reporting company)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ¨    No  þ
The number of shares outstanding of the registrant's Common Stock, without par value, at the close of business on November 30, 2015: 235,949,974 shares.
 


Table of Contents

Form 10-Q for the Period Ended October 31, 2015

Table of Contents

 
 
 
 
 
Consolidated Statements of Operations and Comprehensive Loss
 
 
Three and six months ended October 31, 2015 and 2014
1
 
 
 
 
Consolidated Balance Sheets
 
 
As of October 31, 2015, October 31, 2014 and April 30, 2015
 
 
 
 
Condensed Consolidated Statements of Cash Flows
 
 
Six months ended October 31, 2015 and 2014
 
 
 
 
Notes to Consolidated Financial Statements
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Legal Proceedings
 
 
 
Risk Factors
 
 
 
Unregistered Sales of Equity Securities and Use of Proceeds
 
 
 
Item 3.
Defaults Upon Senior Securities
 
 
 
Item 4.
Mine Safety Disclosures
 
 
 
 
 
 
Exhibits
 
 
 
 


Table of Contents

PART I    FINANCIAL INFORMATION
ITEM 1.
FINANCIAL STATEMENTS
CONSOLIDATED STATEMENTS OF OPERATIONS
AND COMPREHENSIVE LOSS
(unaudited, in 000s, except 
per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2015

 
2014

 
2015

 
2014

 
 
 
 
 
 
 
 
 
REVENUES:
 
 
 
 
 
 
 
 
Service revenues
 
$
113,420

 
$
115,442

 
$
231,854

 
$
230,915

Royalty, product and other revenues
 
14,995

 
19,186

 
34,279

 
37,299

 
 
128,415

 
134,628

 
266,133

 
268,214

OPERATING EXPENSES:
 
 
 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
 
 
 
Compensation and benefits
 
62,694

 
69,381

 
118,483

 
121,236

Occupancy and equipment
 
95,051

 
87,626

 
184,906

 
170,932

Provision for bad debt and loan losses
 
1,182

 
385

 
3,187

 
4,749

Depreciation and amortization
 
28,358

 
28,429

 
55,442

 
53,514

Other
 
39,116

 
35,876

 
77,891

 
68,992

 
 
226,401

 
221,697

 
439,909

 
419,423

Selling, general and administrative:
 
 
 
 
 
 
 
 
Marketing and advertising
 
12,965

 
12,513

 
21,496

 
20,658

Compensation and benefits
 
61,593

 
54,353

 
116,262

 
115,317

Depreciation and amortization
 
13,991

 
10,500

 
27,001

 
19,101

Other selling, general and administrative
 
47,298

 
20,013

 
69,280

 
39,503


 
135,847

 
97,379

 
234,039

 
194,579

Total operating expenses
 
362,248

 
319,076

 
673,948

 
614,002

 
 
 
 
 
 
 
 
 
Other income, net
 
10,505

 

 
10,938

 
523

Interest expense on borrowings
 
(14,181
)
 
(13,843
)
 
(22,756
)
 
(27,638
)
Other expenses, net
 
(210
)
 
(2,282
)
 
(5,195
)
 
(3,486
)
Loss from continuing operations before income tax benefit
 
(237,719
)
 
(200,573
)
 
(424,828
)
 
(376,389
)
Income tax benefit
 
(95,201
)
 
(87,346
)
 
(185,805
)
 
(154,311
)
Net loss from continuing operations
 
(142,518
)
 
(113,227
)
 
(239,023
)
 
(222,078
)
Net income (loss) from discontinued operations, net of tax (benefits) of ($1,420), $766, ($3,309) and ($3,798)
 
(2,489
)
 
1,229

 
(5,643
)
 
(6,152
)
NET LOSS
 
$
(145,007
)
 
$
(111,998
)
 
$
(244,666
)
 
$
(228,230
)
 
 
 
 
 
 
 
 
 
BASIC AND DILUTED LOSS PER SHARE:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.54
)
 
$
(0.41
)
 
$
(0.88
)
 
$
(0.81
)
Discontinued operations
 
(0.01
)
 

 
(0.02
)
 
(0.02
)
Consolidated
 
$
(0.55
)
 
$
(0.41
)
 
$
(0.90
)
 
$
(0.83
)
 
 
 
 
 
 
 
 
 
DIVIDENDS DECLARED PER SHARE
 
$
0.20

 
$
0.20

 
$
0.40

 
$
0.40

 
 
 
 
 
 
 
 
 
COMPREHENSIVE LOSS:
 
 
 
 
 
 
 
 
Net loss
 
$
(145,007
)
 
$
(111,998
)
 
$
(244,666
)
 
$
(228,230
)
Unrealized gains (losses) on securities, net of taxes:
 
 
 
 
 
 
 
 
Unrealized holding gains (losses) arising during the period
 
(2,150
)
 
5,493

 
(3,510
)
 
4,770

Reclassification adjustment for gains included in income
 
(5,124
)
 
(589
)
 
(4,983
)
 
(15
)
Change in foreign currency translation adjustments
 
(700
)
 
(3,810
)
 
(9,455
)
 
(3,355
)
Other comprehensive income (loss)
 
(7,974
)
 
1,094

 
(17,948
)
 
1,400

Comprehensive loss
 
$
(152,981
)
 
$
(110,904
)
 
$
(262,614
)
 
$
(226,830
)
 
 
 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

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CONSOLIDATED BALANCE SHEETS
 
(unaudited, in 000s, except 
share and per share amounts)
 
As of
 
October 31, 2015

 
October 31, 2014

 
April 30, 2015

 
 


 


 
 
ASSETS
 
 
 
 
 
 
Cash and cash equivalents
 
$
360,681

 
$
627,490

 
$
2,007,190

Cash and cash equivalents - restricted
 
42,781

 
55,543

 
91,972

Receivables, less allowance for doubtful accounts of $53,340, $51,746 and $54,527
 
94,760

 
107,705

 
167,964

Deferred tax assets and income taxes receivable
 
145,912

 
197,193

 
174,267

Prepaid expenses and other current assets
 
80,458

 
88,270

 
70,283

Investments in available-for-sale securities
 
2,116

 
381,180

 
439,625

Total current assets
 
726,708

 
1,457,381

 
2,951,301

Mortgage loans held for investment, less allowance for loan losses of $7,412, $9,761 and $7,886
 
220,671

 
251,092

 
239,338

Property and equipment, at cost, less accumulated depreciation and amortization of $563,158, $491,153 and $518,797
 
298,602

 
318,225

 
311,387

Intangible assets, net
 
466,224

 
414,045

 
432,142

Goodwill
 
442,068

 
464,182

 
441,831

Deferred tax assets and income taxes receivable
 
11,264

 
37,937

 
13,461

Other noncurrent assets
 
124,360

 
148,428

 
125,960

Total assets
 
$
2,289,897

 
$
3,091,290

 
$
4,515,420

LIABILITIES AND STOCKHOLDERS' EQUITY
 
 
 
 
 
 
LIABILITIES:
 
 
 
 
 
 
Customer banking deposits
 
$

 
$
454,860

 
$
744,241

Accounts payable and accrued expenses
 
141,070

 
97,105

 
231,322

Accrued salaries, wages and payroll taxes
 
37,512

 
36,215

 
144,744

Accrued income taxes
 
67,732

 
147,000

 
434,684

Current portion of long-term debt
 
808

 
772

 
790

Deferred revenue and other current liabilities
 
319,426

 
339,725

 
322,508

Total current liabilities
 
566,548

 
1,075,677

 
1,878,289

Long-term debt
 
1,501,938

 
505,588

 
505,298

Deferred tax liabilities and reserves for uncertain tax positions
 
140,539

 
151,951

 
142,586

Deferred revenue and other noncurrent liabilities
 
108,115

 
119,398

 
156,298

Total liabilities
 
2,317,140

 
1,852,614

 
2,682,471

COMMITMENTS AND CONTINGENCIES
 


 


 


STOCKHOLDERS' EQUITY:
 
 
 
 
 
 
Common stock, no par, stated value $.01 per share,
800,000,000 shares authorized, shares issued
of 276,087,566, 316,628,110 and 316,628,110
 
2,761

 
3,166

 
3,166

Additional paid-in capital
 
757,816

 
772,662

 
783,793

Accumulated other comprehensive income (loss)
 
(16,208
)
 
6,577

 
1,740

Retained earnings
 
3,573

 
1,250,465

 
1,836,442

Less treasury shares, at cost, of 40,138,877, 41,462,487 and 41,353,479
 
(775,185
)
 
(794,194
)
 
(792,192
)
Total stockholders' equity (deficiency)
 
(27,243
)
 
1,238,676

 
1,832,949

Total liabilities and stockholders' equity
 
$
2,289,897

 
$
3,091,290

 
$
4,515,420

 
 
 
 
 
 
 
See accompanying notes to consolidated financial statements.

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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
 
(unaudited, in 000s)
 
Six months ended October 31,
 
2015

 
2014

 
 
 
 
 
NET CASH USED IN OPERATING ACTIVITIES
 
$
(602,713
)
 
$
(627,577
)
 
 
 
 
 
CASH FLOWS FROM INVESTING ACTIVITIES:
 
 
 
 
Sales, maturities of and payments received on available-for-sale securities
 
434,261

 
49,013

Principal payments on mortgage loans held for investment, net
 
17,006

 
13,451

Capital expenditures
 
(38,779
)
 
(70,927
)
Payments made for business acquisitions, net of cash acquired
 
(61,846
)
 
(94,230
)
Franchise loans:
 
 
 
 
Loans funded
 
(10,281
)
 
(18,251
)
Payments received
 
17,473

 
29,637

Other, net
 
7,246

 
10,585

Net cash provided by (used in) investing activities
 
365,080

 
(80,722
)
 
 
 
 
 
CASH FLOWS FROM FINANCING ACTIVITIES:
 
 
 
 
Repayments of long-term debt
 

 
(400,000
)
Proceeds from issuance of long-term debt
 
996,831

 

Customer banking deposits, net
 
(326,705
)
 
(316,269
)
Transfer of HRB Bank deposits
 
(419,028
)
 

Dividends paid
 
(110,338
)
 
(109,871
)
Repurchase of common stock, including shares surrendered
 
(1,517,786
)
 
(10,247
)
Proceeds from exercise of stock options
 
16,875

 
14,477

Other, net
 
(37,820
)
 
(23,392
)
Net cash used in financing activities
 
(1,397,971
)
 
(845,302
)
 
 
 
 
 
Effects of exchange rate changes on cash
 
(10,905
)
 
(4,216
)
 
 
 
 
 
Net decrease in cash and cash equivalents
 
(1,646,509
)
 
(1,557,817
)
Cash and cash equivalents at beginning of the period
 
2,007,190

 
2,185,307

Cash and cash equivalents at end of the period
 
$
360,681

 
$
627,490

 
 
 
 
 
SUPPLEMENTARY CASH FLOW DATA:
 
 
 
 
Income taxes paid, net of refunds received
 
$
132,096

 
$
157,680

Interest paid on borrowings
 
15,606

 
27,379

Transfers of foreclosed loans to other assets
 
1,450

 
3,155

Accrued additions to property and equipment
 
4,573

 
3,243

Conversion of investment in preferred stock to available-for-sale common stock
 

 
5,000

 
 
 
 
 
See accompanying notes to consolidated financial statements.



H&R Block, Inc. | Q2 FY2016 Form 10-Q
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                  (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
BASIS OF PRESENTATION The consolidated balance sheets as of October 31, 2015 and 2014, the consolidated statements of operations and comprehensive loss for the three and six months ended October 31, 2015 and 2014, and the condensed consolidated statements of cash flows for the six months ended October 31, 2015 and 2014 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows as of October 31, 2015 and 2014 and for all periods presented have been made.
"H&R Block," "the Company," "we," "our" and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the U. S. (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2015 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2015 or for the year then ended are derived from our April 30, 2015 Annual Report to Shareholders on Form 10-K.
In connection with the deregistration of H&R Block, Inc., H&R Block Group, Inc. and Block Financial, LLC as savings and loan holding companies (SLHCs), as discussed further in note 2, we no longer present interest income on mortgage loans held for investment and various other investments as revenues. Effective September 1, 2015, these amounts are prospectively reported in other income on the consolidated statements of operations and comprehensive income.
MANAGEMENT ESTIMATES The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, valuation allowances on deferred tax assets, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
SEASONALITY OF BUSINESS Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 12 and 13 for additional information on litigation, claims and other loss contingencies related to our discontinued operations.
NOTE 2: DIVESTITURE OF H&R BLOCK BANK
On August 4, 2015, H&R Block Bank (HRB Bank) , Block Financial LLC, the sole shareholder of HRB Bank (Block Financial) and BofI Federal Bank, a federal savings bank (BofI) received regulatory approvals for a definitive Amended and Restated Purchase and Assumption Agreement pursuant to which we agreed to sell certain assets and liabilities, including all of the deposit liabilities of HRB Bank, to BofI (P&A Transaction).
On August 31, 2015, we completed the P&A Transaction and made a net cash payment to BofI of approximately $419 million, which was approximately equal to the carrying value of the liabilities (including all deposit liabilities) assumed by BofI. In connection with the closing, we liquidated the available-for-sale (AFS) securities previously held by HRB Bank. We received proceeds of $388.0 million and recognized gains of $8.4 million on these sales.
On the closing date of the P&A Transaction, HRB Bank converted from a federal savings bank to a national banking association, merged with and into its parent company, Block Financial, surrendered its bank charter and ceased to exist as a bank. As a result, effective August 31, 2015, neither we nor any of our subsidiaries is subject to minimum regulatory capital requirements or to regulation as a bank by the Office of the Comptroller of the Currency (OCC). In addition, H&R Block, Inc., H&R Block Group, Inc. and Block Financial (collectively, our Holding Companies) were SLHCs

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because they controlled HRB Bank. As a result of the P&A Transaction and related actions, our Holding Companies have ceased to be SLHCs and have deregistered as SLHCs under Section 10(b) of the Home Owner's Loan Act. Effective August 31, 2015, our Holding Companies are no longer subject to regulatory capital requirements applicable to SLHCs or regulation by the Board of Governors of the Federal Reserve System (Federal Reserve).
NOTE 3: LOSS PER SHARE AND STOCKHOLDERS' EQUITY
LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 5.0 million shares for the three and six months ended October 31, 2015, and 5.4 million shares for the three and six months ended October 31, 2014, as the effect would be antidilutive due to the net loss from continuing operations during those periods.
The computations of basic and diluted earnings per share from continuing operations are as follows:
(in 000s, except per share amounts)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2015

 
2014

 
2015

 
2014

 
 
 
 
 
 
 
 
 
Net loss from continuing operations attributable to shareholders
 
$
(142,518
)
 
$
(113,227
)
 
$
(239,023
)
 
$
(222,078
)
Amounts allocated to participating securities
 
(102
)
 
(97
)
 
(204
)
 
(186
)
Net loss from continuing operations attributable to common shareholders
 
$
(142,620
)
 
$
(113,324
)
 
$
(239,227
)
 
$
(222,264
)
 
 
 
 
 
 
 
 
 
Basic weighted average common shares
 
266,267

 
275,106

 
271,016

 
274,841

Potential dilutive shares
 

 

 

 

Dilutive weighted average common shares
 
266,267

 
275,106

 
271,016

 
274,841

 
 
 
 
 
 
 
 
 
Loss per share from continuing operations attributable to common shareholders:
Basic
 
$
(0.54
)
 
$
(0.41
)
 
$
(0.88
)
 
$
(0.81
)
Diluted
 
(0.54
)
 
(0.41
)
 
(0.88
)
 
(0.81
)
 
 
 
 
 
 
 
 
 
The weighted average shares outstanding for the three and six months ended October 31, 2015 decreased to 266.3 million and 271.0 million, respectively, from 275.1 million and 274.8 million for the three and six months ended October 31, 2014, respectively, primarily due to share repurchases completed in the current year. In September 2015, we announced that our Board of Directors approved a new $3.5 billion share repurchase program, effective through June 2019. During the six months ended October 31, 2015, we purchased and immediately retired 40.5 million shares of our common stock at a cost of $1.5 billion ($37.00 per share). The cost of shares retired during the current period was allocated to the components of stockholders’ equity as follows:
 
 
(in 000s)

 
 
 
Common stock
 
$
405

Additional paid-in-capital
 
24,325

Retained earnings
 
1,475,270

Total
 
$
1,500,000

 
 
 
STOCK-BASED COMPENSATION – In addition to the shares repurchased as discussed above, during the six months ended October 31, 2015, we acquired 0.6 million shares of our common stock at an aggregate cost of $17.8 million.

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These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the six months ended October 31, 2014, we acquired 0.3 million shares at an aggregate cost of $10.2 million for similar purposes.
During the six months ended October 31, 2015 and 2014, we issued 1.8 million and 1.2 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards.
During the six months ended October 31, 2015, we granted equity awards equivalent to 1.0 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period. Stock-based compensation expense of our continuing operations totaled $7.9 million and $13.9 million for the three and six months ended October 31, 2015, respectively, and $7.1 million and $14.6 million for the three and six months ended October 31, 2014, respectively. As of October 31, 2015, unrecognized compensation cost for stock options totaled $0.5 million, and for nonvested shares and units totaled $43.7 million.
OTHER COMPREHENSIVE INCOME (LOSS) Components of other comprehensive income (loss) include foreign currency translation adjustments and the change in net unrealized gains or losses on AFS marketable securities, and are as follows:
(in 000s)
 
 
 
Foreign Currency
Translation Adjustments

 
Unrealized Gain (Loss) on AFS Securities

 
Total

Balances as of May 1, 2015
 
$
(6,789
)
 
$
8,529

 
$
1,740

Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
Gross losses arising during the period
 
(9,455
)
 
(5,769
)
 
(15,224
)
Income taxes
 

 
(2,259
)
 
(2,259
)
 
 
(9,455
)
 
(3,510
)
 
(12,965
)
Amounts reclassified to net income:
 
 
 
 
 
 
Gross amount reclassified
 

 
(8,196
)
 
(8,196
)
Income taxes
 

 
(3,213
)
 
(3,213
)
 
 

 
(4,983
)
 
(4,983
)
Net other comprehensive loss
 
(9,455
)
 
(8,493
)
 
(17,948
)
Balances as of October 31, 2015
 
$
(16,244
)
 
$
36

 
$
(16,208
)
 
 
 
 
 
 
 
Balances as of May 1, 2014
 
$
3,334

 
$
1,843

 
$
5,177

Other comprehensive income (loss) before reclassifications:
 
 
 
 
 
 
Gross gains (losses) arising during the period
 
(3,355
)
 
7,483

 
4,128

Income taxes
 

 
2,713

 
2,713

 
 
(3,355
)
 
4,770

 
1,415

Amounts reclassified to net income:
 
 
 
 
 
 
Gross amount reclassified
 

 
(24
)
 
(24
)
Income taxes
 

 
(9
)
 
(9
)
 
 

 
(15
)
 
(15
)
Net other comprehensive income (loss)
 
(3,355
)
 
4,755

 
1,400

Balances as of October 31, 2014
 
$
(21
)
 
$
6,598

 
$
6,577

 
 
 
 
 
 
 
Gross gains and losses reclassified out of accumulated other comprehensive income are included in other income and other expense, respectively, in the consolidated statements of operations and comprehensive loss.

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NOTE 4: RECEIVABLES
Receivables consist of the following:
(in 000s)
 
As of
 
October 31, 2015
 
October 31, 2014
 
April 30, 2015
 
 
Short-term
 
Long-term
 
Short-term
 
Long-term
 
Short-term
 
Long-term
Loans to franchisees
 
$
55,970

 
$
61,428

 
$
62,568

 
$
84,462

 
$
56,603

 
$
64,472

Receivables for tax preparation and related fees
 
37,751

 
6,103

 
36,369

 

 
48,864

 
6,103

Cash Back® receivables
 
901

 

 
1,955

 

 
42,680

 

Emerald Advance lines of credit
 
19,373

 
246

 
20,073

 
2,778

 
21,908

 
1,913

Royalties from franchisees
 
9,851

 

 
10,060

 

 
8,206

 

Other
 
24,254

 
7,498

 
28,426

 
14,565

 
44,230

 
8,379

 
 
148,100

 
75,275

 
159,451

 
101,805

 
222,491

 
80,867

Allowance for doubtful accounts
 
(53,340
)
 

 
(51,746
)
 

 
(54,527
)
 

 
 
$
94,760

 
$
75,275

 
$
107,705

 
$
101,805

 
$
167,964

 
$
80,867

 
 
 
 
 
 
 
 
 
 
 
 
 
Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets.
LOANS TO FRANCHISEES Franchisee loan balances as of October 31, 2015 and 2014 and April 30, 2015, consisted of $41.1 million, $46.4 million and $40.3 million, respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs and $76.3 million, $100.6 million and $80.8 million, respectively, in term loans made primarily to finance the purchase of franchises.
As of October 31, 2015 and 2014 and April 30, 2015, loans with a principal balance of $1.6 million, $2.4 million and $0.1 million, respectively, were more than 30 days past due. We had no loans to franchisees on non-accrual status.
CANADIAN CASH BACK® PROGRAM Refunds advanced under the Cash Back program are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. Cash Back amounts are generally received within 60 days of filing the client's return. As of October 31, 2015 and 2014 and April 30, 2015, $36 thousand, $27 thousand and $1.3 million of Cash Back balances were more than 60 days old, respectively.
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT We review the credit quality of our H&R Block Emerald Advance® lines of credit (EA) receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. These amounts as of October 31, 2015, by year of origination, are as follows:
(in 000s)
 
Credit Quality Indicator – Year of origination:
 
 
2015
 
$
6,143

2014 and prior
 
1,391

Revolving loans
 
12,085

 
 
$
19,619

 
 
 
As of October 31, 2015 and 2014 and April 30, 2015, $18.2 million, $20.0 million and $18.7 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively.

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ALLOWANCE FOR DOUBTFUL ACCOUNTS Activity in the allowance for doubtful accounts for our short-term receivables for the six months ended October 31, 2015 and 2014 is as follows:
(in 000s)
 
 
 
EAs

 
All Other

 
Total

Balances as of May 1, 2015
 
$
7,353

 
$
47,174

 
$
54,527

Provision
 
877

 
349

 
1,226

Charge-offs
 

 
(2,413
)
 
(2,413
)
Balances as of October 31, 2015
 
$
8,230

 
$
45,110

 
$
53,340

 
 
 
 
 
 
 
Balances as of May 1, 2014
 
$
7,530

 
$
45,048

 
$
52,578

Provision
 
380

 
2,344

 
2,724

Charge-offs
 

 
(3,556
)
 
(3,556
)
Balances as of October 31, 2014
 
$
7,910

 
$
43,836

 
$
51,746

 
 
 
 
 
 
 
NOTE 5: MORTGAGE LOANS HELD FOR INVESTMENT
The composition of our mortgage loan portfolio is as follows:
(dollars in 000s)
 
As of
 
October 31, 2015
 
October 31, 2014
 
April 30, 2015
 
 
Amount

 
% of Total

 
Amount

 
% of Total

 
Amount

 
% of Total

Adjustable-rate loans
 
$
118,612

 
52
%
 
$
138,808

 
54
%
 
$
130,182

 
53
%
Fixed-rate loans
 
107,612

 
48
%
 
119,920

 
46
%
 
115,034

 
47
%
 
 
226,224

 
100
%
 
258,728

 
100
%
 
245,216

 
100
%
Unamortized deferred fees and costs
 
1,859

 
 
 
2,125

 
 
 
2,008

 
 
Less: Allowance for loan losses
 
(7,412
)
 
 
 
(9,761
)
 
 
 
(7,886
)
 
 
 
 
$
220,671

 
 
 
$
251,092

 
 
 
$
239,338

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our loan loss allowance as a percent of mortgage loans was 3.3% as of October 31, 2015, compared to 3.8% as of October 31, 2014 and 3.2% as of April 30, 2015.
Activity in the allowance for loan losses for the six months ended October 31, 2015 and 2014 is as follows:
(in 000s)
 
Six months ended October 31,
 
2015

 
2014

Balance at beginning of the period
 
$
7,886

 
$
11,272

Provision
 
(28
)
 
735

Recoveries
 
1,050

 
911

Charge-offs
 
(1,496
)
 
(3,157
)
Balance at end of the period
 
$
7,412

 
$
9,761

 
 
 
 
 
Detail of the aging of the mortgage loans in our portfolio as of October 31, 2015 is as follows:
(in 000s)
 
 
 
Less than 60
Days Past Due

 
60 – 89 Days
Past Due

 
90+ Days
Past Due(1)

 
Total
Past Due

 
Current

 
Total

Purchased from SCC
 
$
8,803

 
$
1,082

 
$
43,608

 
$
53,493

 
$
80,543

 
$
134,036

All other
 
3,213

 
199

 
6,107

 
9,519

 
82,669

 
92,188

 
 
$
12,016

 
$
1,281

 
$
49,715

 
$
63,012

 
$
163,212

 
$
226,224

 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 
We do not accrue interest on loans past due 90 days or more.

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NOTE 6: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill for the six months ended October 31, 2015 and 2014 are as follows:
(in 000s)
 
 
 
Goodwill

 
Accumulated Impairment Losses

 
Net

Balances as of April 30, 2015
 
$
474,128

 
$
(32,297
)
 
$
441,831

Acquisitions
 
1,852

 

 
1,852

Disposals and foreign currency changes, net
 
(1,615
)
 

 
(1,615
)
Impairments
 

 

 

Balances as of October 31, 2015
 
$
474,365

 
$
(32,297
)
 
$
442,068

 
 
 
 
 
 
 
Balances as of April 30, 2014
 
$
468,414

 
$
(32,297
)
 
$
436,117

Acquisitions
 
28,378

 

 
28,378

Disposals and foreign currency changes, net
 
(313
)
 

 
(313
)
Impairments
 

 

 

Balances as of October 31, 2014
 
$
496,479

 
$
(32,297
)
 
$
464,182

 
 
 
 
 
 
 
The increase in goodwill during the period ended October 31, 2014, resulted from acquired franchisee and competitor businesses where the purchase price allocation had not been finalized. These allocations were finalized by the end of fiscal year 2015.
We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value.

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Components of the intangible assets are as follows:
(in 000s)
 
 
 
Gross
Carrying
Amount

 
Accumulated
Amortization

 
Net

As of October 31, 2015:
 
 
 
 
 
 
Reacquired franchise rights
 
$
316,142

 
$
(56,731
)
 
$
259,411

Customer relationships
 
182,137

 
(89,340
)
 
92,797

Internally-developed software
 
123,263

 
(88,091
)
 
35,172

Noncompete agreements
 
32,428

 
(24,632
)
 
7,796

Franchise agreements
 
19,201

 
(8,854
)
 
10,347

Purchased technology
 
54,700

 
(22,877
)
 
31,823

Acquired assets pending final allocation (1)
 
28,878

 

 
28,878

 
 
$
756,749

 
$
(290,525
)
 
$
466,224

As of October 31, 2014:
 
 
 
 
 
 
Reacquired franchise rights
 
$
278,159

 
$
(33,721
)
 
$
244,438

Customer relationships
 
148,407

 
(66,714
)
 
81,693

Internally-developed software
 
110,140

 
(77,925
)
 
32,215

Noncompete agreements
 
28,960

 
(22,774
)
 
6,186

Franchise agreements
 
19,201

 
(7,574
)
 
11,627

Purchased technology
 
54,700

 
(16,814
)
 
37,886

 
 
$
639,567

 
$
(225,522
)
 
$
414,045

As of April 30, 2015:
 
 
 
 
 
 
Reacquired franchise rights
 
$
294,647

 
$
(46,180
)
 
$
248,467

Customer relationships
 
170,851

 
(78,157
)
 
92,694

Internally-developed software
 
118,865

 
(80,689
)
 
38,176

Noncompete agreements
 
30,630

 
(23,666
)
 
6,964

Franchise agreements
 
19,201

 
(8,214
)
 
10,987

Purchased technology
 
54,700

 
(19,846
)
 
34,854

 
 
$
688,894

 
$
(256,752
)
 
$
432,142

 
 
 
 
 
 
 
(1)    Represents recent business acquisitions, for which final purchase price allocations have not yet been determined.
Amortization of intangible assets for the three and six months ended October 31, 2015 was $17.9 million and $34.5 million, respectively. Amortization of intangible assets for the three and six months ended October 31, 2014 was $13.2 million and $24.5 million, respectively. Estimated amortization of intangible assets for fiscal years 2016, 2017, 2018, 2019 and 2020 is $68.8 million, $61.9 million, $54.2 million, $42.2 million and $31.1 million, respectively.
NOTE 7: LONG-TERM DEBT
The components of long-term debt are as follows:
 
 
 
 
 
 
(in 000s)

As of
 
October 31, 2015

 
October 31, 2014

 
April 30, 2015

Senior Notes, 4.125%, due October 2020
 
$
647,918

 
$

 
$

Senior Notes, 5.500%, due November 2022
 
498,034

 
497,753

 
497,894

Senior Notes, 5.250%, due October 2025
 
348,959

 

 

Capital lease obligation
 
7,835

 
8,607

 
8,194

 
 
1,502,746

 
506,360

 
506,088

Less: Current portion
 
(808
)
 
(772
)
 
(790
)
 
 
$
1,501,938

 
$
505,588

 
$
505,298

 
 
 
 
 
 
 

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On September 25, 2015, we issued $650.0 million of 4.125% Senior Notes due October 1, 2020 (2020 Senior Notes), and $350.0 million of 5.250% Senior Notes due October 1, 2025 (2025 Senior Notes). The Senior Notes are not redeemable by the bondholders prior to maturity, although we have the right to redeem some or all of these notes at any time, at specified redemption prices. Proceeds of the 2020 Senior Notes and 2025 Senior Notes, along with cash on hand, were used to repurchase shares, as discussed in note 3.
In September 2015, we terminated our previous committed line of credit agreement and entered into a new Credit and Guarantee Agreement (2015 CLOC). The 2015 CLOC provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion, which includes a $200.0 million sublimit for swingline loans and a $100.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders therefor and meeting certain other conditions. The 2015 CLOC will mature on September 21, 2020, unless extended pursuant to the terms of the 2015 CLOC, at which time all outstanding amounts thereunder will be due and payable. The 2015 CLOC includes an annual facility fee, which will vary depending our then current credit ratings.
The 2015 CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage (EBITDA-to-interest expense) ratio calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The 2015 CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the 2015 CLOC may be used for working capital needs or for other general corporate purposes. We had no outstanding balance under the 2015 CLOC as of October 31, 2015.
NOTE 8: FAIR VALUE
ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS – The carrying amounts and estimated fair values of our financial instruments are as follows:
(in 000s)
 
As of
 
October 31, 2015
 
October 31, 2014
 
April 30, 2015
 
 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

 
Carrying
Amount

 
Estimated
Fair Value

Assets:
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
 
$
360,681

 
$
360,681

 
$
627,490

 
$
627,490

 
$
2,007,190

 
$
2,007,190

Cash and cash equivalents - restricted
 
42,781

 
42,781

 
55,543

 
55,543

 
91,972

 
91,972

Receivables, net - short-term
 
94,760

 
94,760

 
107,705

 
107,705

 
167,964

 
167,964

Mortgage loans held for investment, net
 
220,671

 
180,437

 
251,092

 
192,411

 
239,338

 
190,196

Investments in AFS securities
 
3,173

 
3,173

 
390,954

 
390,954

 
441,709

 
441,709

Receivables, net - long-term
 
75,275

 
75,275

 
101,805

 
101,805

 
80,867

 
80,867

Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
Customer banking deposits
 

 

 
455,308

 
452,351

 
744,699

 
737,261

Long-term debt
 
1,502,746

 
1,553,633

 
506,360

 
550,332

 
506,088

 
556,769

Contingent consideration payments
 
11,932

 
11,932

 
10,555

 
10,555

 
10,667

 
10,667

 
 
 
 
 
 
 
 
 
 
 
 
 

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Fair value estimates, methods and assumptions are set forth below. The fair value was not estimated for assets and liabilities that are not considered financial instruments.
Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1).
Receivables, net - short-term - For short-term balances the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1).
Mortgage loans held for investment, net - The fair value of mortgage loans held for investment is estimated using a third-party pricing service. The fair value is determined using the present value of expected future cash flows at the asset level, assuming future prepayments and using discount factors determined by prices obtained for residential loans with similar characteristics in the secondary market, as discounted for illiquid assets. Quarterly, we perform analytics to assess the reasonableness of the fair value received from the third-party pricing service based on changes in the portfolio and changes in market conditions. We evaluate whether adjustments to third-party pricing is necessary and historically, we have not made adjustments to prices obtained from our third-party pricing service (Level 3).
Investments in AFS securities - For mortgage-backed securities, we historically used a third-party pricing service to determine fair value. The service's pricing model was based on market data and utilizes available trade, bid and other market information for similar securities (Level 2). The fair value of our investment in common stock was determined based on quoted market prices (Level 1).
Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates.
Customer banking deposits - The fair value of deposits with no stated maturity, such as non-interest-bearing demand deposits, checking, money market and savings accounts, was equal to the amount payable on demand (Level 1). The fair value of IRAs and other time deposits was estimated by discounting the future cash flows using the rates currently offered by HRB Bank for products with similar remaining maturities (Level 3).
Long-term debt - The fair value of our Senior Notes is based on quotes from multiple banks (Level 2).
Contingent consideration payments - Fair value approximates the carrying amount (Level 3).
NOTE 9: INCOME TAXES
We file a consolidated federal income tax return in the United States (U.S.) with the Internal Revenue Service (IRS) and file tax returns in various state and foreign jurisdictions. Tax returns are typically examined and settled upon completion of the examination, with tax controversies settled either at the exam level or through the appeals process. The Company currently does not have a U.S. federal return under examination; however, our U.S. federal return for calendar 2013 and future returns for all subsequent periods are open to examination. Additionally, the Company is either currently under examination or open to examination in all U.S. states that impose a corporate income tax.
We had gross unrecognized tax benefits of $96.6 million, $112.9 million and $86.3 million as of October 31, 2015 and 2014 and April 30, 2015, respectively. The gross unrecognized tax benefits increased $10.3 million and $1.4 million during the six months ended October 31, 2015 and 2014, respectively. The increase in unrecognized tax benefits during the six months ending October 31, 2015 is related to various current year federal and state tax positions offset by a law change enacted in the state of Missouri which resulted in a clarification of certain prior year state income tax positions allowing a reduction in certain prior year state income tax reserves.
We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $14.5 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated closure of various state matters currently under exam. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $8.5 million and is included in accrued income taxes on our consolidated balance sheet. The remaining liability for uncertain tax positions is classified as long-term and is included in deferred tax liabilities and reserves for uncertain tax positions on the consolidated balance sheet.

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Consistent with prior years, our pretax loss for the six months ended October 31, 2015 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded reflects management's estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations. Certain discrete tax adjustments are also reflected in income tax expense for the periods presented.
A discrete income tax benefit of $26.6 million was recorded in the six months ended October 31, 2015, compared to a discrete tax benefit of $12.1 million in the same period of the prior year. The discrete tax benefit recorded in the current fiscal year resulted primarily from a law change enacted in the state of Missouri which provides us the ability to reduce tax expense related to income from our two prior fiscal years that was included on timely filed state tax returns for calendar year 2014 and will be timely filed for the 2015 tax return. The prior fiscal year discrete tax benefit was due largely to tax reserves released resulting from the expiration of statutory limitation periods.
Excluding discrete items, management's estimate of the annualized effective tax rate for the six months ended October 31, 2015 and 2014 was 37.5% and 37.8%, respectively. Our effective tax rate for continuing operations, including the effects of discrete income tax items was 43.7% and 41.0% for the six months ended October 31, 2015 and 2014, respectively. Due to the loss in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our second quarter to be significantly different than the rate for our full fiscal year.
NOTE 10: OTHER INCOME AND OTHER EXPENSES
The following table shows the components of other income and other expenses:
(in 000s)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2015

 
2014

 
2015

 
2014

Other income, net:
 
 
 
 
 
 
 
 
Mortgage loans and real estate owned
 
$
34

 
$

 
$
34

 
$

Interest and gains on AFS securities
 
8,768

 

 
8,768

 

Other
 
1,703

 

 
2,136

 
523

 
 
$
10,505

 
$

 
$
10,938

 
$
523

Other expenses, net:
 
 
 
 
 
 
 
 
Foreign currency losses
 
$
(23
)
 
$
(1,807
)
 
$
(4,622
)
 
$
(1,807
)
Other
 
(187
)
 
(475
)
 
(573
)
 
(1,679
)
 
 
$
(210
)
 
$
(2,282
)
 
$
(5,195
)
 
$
(3,486
)
 
 
 
 
 
 
 
 
 
In connection with our deregistration as an SLHC, as discussed further in note 2, we no longer present interest income on mortgage loans held for investment and various other investments as revenues. Effective September 1, 2015, these amounts are prospectively reported in other income on the consolidated statements of operations and comprehensive loss.
NOTE 11: COMMITMENTS AND CONTINGENCIES
Changes in deferred revenue balances related to our Peace of Mind® Extended Service Plan (POM), which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows:
(in 000s)
 
Six months ended October 31,
 
2015

 
2014

Balance, beginning of the period
 
$
158,169

 
$
145,237

Amounts deferred for new extended service plans issued
 
2,437

 
2,104

Revenue recognized on previous deferrals
 
(47,028
)
 
(40,816
)
Balance, end of the period
 
$
113,578

 
$
106,525

 
 
 
 
 

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We accrued $6.8 million, $10.7 million and $8.4 million as of October 31, 2015 and 2014 and April 30, 2015, respectively, related to estimated losses under our standard guarantee, which is included with our standard in-office tax preparation services. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets. For POM in franchise offices, we deferred revenue of $0.2 million, and recognized revenue of $7.9 million during the six months ended October 31, 2015. At October 31, 2015, our deferred revenue related to POM in franchise offices totaled $23.9 million.
We have accrued estimated contingent consideration payments totaling $11.9 million, $10.6 million and $10.7 million as of October 31, 2015 and 2014 and April 30, 2015, respectively, related to acquisitions, with the short-term amount recorded in deferred revenue and other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations.
We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $74.0 million at October 31, 2015, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $32.9 million.
NOTE 12: LITIGATION AND RELATED CONTINGENCIES
We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time.
The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law.
In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below.
We accrue liabilities for litigation, claims and other loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for a number of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range.
For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of October 31, 2015. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our consolidated financial position, results of operations and cash flows. As of October 31, 2015 and 2014 and April 30, 2015, we accrued liabilities of $6.2 million, $10.3 million and $8.9 million, respectively, for matters addressed in this note.
For some matters where a liability has not been accrued, we are able to estimate a reasonably possible loss or range of loss. This estimated range of reasonably possible loss is based upon currently available information and is

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subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. Those matters for which an estimate is not reasonably possible are not included within this estimated range. Therefore, this estimated range of reasonably possible loss represents what we believe to be an estimate of reasonably possible loss only for certain matters meeting these criteria. It does not represent our maximum loss exposure. For those matters, and for matters where a liability has been accrued, as of October 31, 2015, we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material.
For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as quantification of a damage demand from plaintiffs, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status of any settlement negotiations.
On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and consolidated financial position, results of operations and cash flows.
LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, or may in the future be subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims and lawsuits include actions by regulators, third parties seeking indemnification, including depositors, underwriters and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these contingencies, claims and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure and eviction) practices, other common law torts, rights to indemnification and contribution, breach of contract, violations of securities laws and a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. Given the impact of the financial crisis on the non-prime mortgage environment, the aggregate volume of these matters is substantial although it is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters, including certain of the lawsuits and claims described below, it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters.
On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase,

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anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. The case is proceeding on the remaining claims. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
On April 5, 2013, a third lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC. The suit, styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 13-cv-2107), was filed as a related matter to the September 2012 Homeward suit mentioned above. In this April 2013 lawsuit, the plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2007-4 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 159 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. The case is proceeding on the remaining claims. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter.
Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. Based on information currently available to SCC, it believes that the 21 lawsuits in which notice of a claim has been made involve 38 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $4 billion). Because SCC has not been a party to these lawsuits (with the exception of Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation, et al., filed in the Circuit Court of Cook County, Illinois (Case No. 10CH45033)), and has not had control of this litigation or any settlements thereof, SCC does not have precise information about the amount of damages or other remedies being asserted, the defenses to the claims in such lawsuits or the terms of any settlements of such lawsuits. SCC therefore cannot reasonably estimate the amount of potential losses or associated fees and expenses that may be incurred in connection with such lawsuits, which may be material. Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights, which are referred to as "reserved contribution rights," that encompasses a right of contribution which may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification claims or reserved contribution rights is probable, nor have we accrued a liability related to any of these claims or rights.
Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including claims that originators, depositors, and other parties breached their representations and warranties, and securitization trustees failed to properly protect the certificate holders’ interests in that regard. In connection with a lawsuit against a securitization trustee, SCC has received a notice of potential indemnification obligations for one securitization with alleged losses in the amount of approximately $91 million. SCC may receive additional notices for indemnification with respect to existing or new lawsuits or settlements of such lawsuits. We have not concluded that a loss related to any indemnification claims by securitization trustees is probable, nor have we accrued a liability for such claims.

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LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS
Compliance Fee Litigation. On April 16, 2012, a putative class action lawsuit was filed against us in the Circuit Court of Jackson County, Missouri styled Manuel H. Lopez III v. H&R Block, Inc., et al. (Case # 1216CV12290) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff seeks to represent all Missouri citizens who were charged the compliance fee, and asserts claims of violation of the Missouri Merchandising Practices Act, money had and received, and unjust enrichment. We filed a motion to compel arbitration of the 2011 claims. The court denied the motion. We filed an appeal. On May 6, 2014, the Missouri Court of Appeals, Western District, reversed the ruling of the trial court and remanded the case for further consideration of the motion. On March 12, 2015, the trial court denied the motion on remand. We filed an appeal, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter.
On April 19, 2012, a putative class action lawsuit was filed against us in the United States District Court for the Western District of Missouri styled Ronald Perras v. H&R Block, Inc., et al. (Case No. 4:12-cv-00450-DGK) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff seeks to represent all persons nationwide (excluding citizens of Missouri) who were charged the compliance fee, and asserts claims of violation of various state consumer laws, money had and received, and unjust enrichment. In November 2013, the court compelled arbitration of the 2011 claims and stayed all proceedings with respect to those claims. In June 2014, the court denied class certification of the remaining 2012 claims. Plaintiff filed an appeal with the Eighth Circuit Court of Appeals, which was denied on June 18, 2015. The Eighth Circuit denied plaintiff's subsequent petition for rehearing on August 7, 2015. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter.
Form 8863 Litigation. A series of putative class action lawsuits were filed against us in various federal courts and one state court beginning on March 13, 2013. Taken together, the plaintiffs in these lawsuits purport to represent certain clients nationwide who filed Form 8863 during tax season 2013 through an H&R Block office or using H&R Block At Home® online tax services or desktop tax preparation software, and allege breach of contract, negligence and violation of state consumer laws in connection with transmission of the form. The plaintiffs seek damages, pre-judgment interest, attorneys' fees and costs. In August 2013, the plaintiff in the state court action voluntarily dismissed her case without prejudice. The Judicial Panel on Multidistrict Litigation subsequently granted our petition to consolidate the remaining federal lawsuits for coordinated pretrial proceedings in the United States District Court for the Western District of Missouri in a proceeding styled IN RE: H&R BLOCK IRS FORM 8863 LITIGATION (MDL No. 2474/Case No. 4:13-MD-02474-FJG). On July 11, 2014, the MDL court granted our motion to compel arbitration for those named plaintiffs who agreed to arbitrate their claims. Plaintiffs filed a consolidated class action complaint in October 2014. We filed a motion to strike the class allegations relating to those clients who agreed to arbitration, which the court granted on January 7, 2015. The cases remain stayed with respect to the individual plaintiffs who agreed to arbitration. A portion of our loss contingency accrual is related to this matter for the amount of loss that we consider probable and reasonably estimable.
LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS
Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages.
Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation, among other things, through an indemnification agreement. A portion of our accrual is related to these indemnity obligations.
OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated.

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While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business or our consolidated financial position, results of operations and cash flows.
We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our consolidated financial position, results of operations and cash flows.
NOTE 13: LOSS CONTINGENCIES ARISING FROM REPRESENTATIONS AND WARRANTIES OF OUR DISCONTINUED MORTGAGE OPERATIONS
SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations.
Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims." These representations and warranties varied based on the nature of the transaction and the buyer's or insurer's requirements, but generally pertained to the ownership of the loan, the validity of the lien securing the loan, borrower fraud, the loan's compliance with the criteria for inclusion in the transaction, including compliance with SCC's underwriting standards or loan criteria established by the buyer, ability to deliver required documentation, and compliance with applicable laws. Representations and warranties related to borrower fraud in whole loan sale transactions to institutional investors, which were generally securitized by such investors and represented approximately 68% of the disposal of loans originated in calendar years 2005, 2006 and 2007, included a "knowledge qualifier" limiting SCC's liability to those instances where SCC had knowledge of the fraud at the time the loans were sold. Representations and warranties made in other sale transactions effectively did not include a knowledge qualifier as to borrower fraud. SCC believes it would have an obligation to repurchase a loan only if it breached a representation and warranty and such breach materially and adversely affects the value of the mortgage loan or certificate holder's interest in the mortgage loan.
Representation and warranty claims received by SCC have primarily related to alleged breaches of representations and warranties related to a loan's compliance with the underwriting standards established by SCC at origination and borrower fraud for loans originated in calendar years 2006 and 2007. SCC has received claims representing an original principal amount of $2.6 billion since May 1, 2008, of which $1.9 billion were received prior to fiscal year 2013.
SETTLEMENT ACTIONS SCC has entered into tolling agreements with counterparties that have made a significant portion of previously denied representation and warranty claims. These tolling agreements toll the running of any applicable statute of limitations related to potential lawsuits regarding representation and warranty claims and other claims against SCC.
SCC has engaged in discussions with these counterparties since fiscal year 2013 regarding the bulk settlement of previously denied and potential future claims. Based on settlement discussions with these counterparties, SCC believes a bulk settlement approach, rather than the loan-by-loan resolution process, will be needed to resolve all of the representation and warranty and other claims that are the subject of these discussions. On December 5, 2014, SCC entered into a settlement agreement to resolve certain of these claims. The amount paid under the settlement agreement was fully covered by prior accruals. In the event that the ongoing efforts to settle are not successful, SCC believes claim volumes may increase or litigation may result.
SCC will continue to vigorously contest any request for repurchase when it has concluded that a valid basis for repurchase does not exist. SCC's decision whether to engage in bulk settlement discussions is based on factors that vary by counterparty or type of counterparty and include the considerations used by SCC in determining its loss estimate, described below under "Liability for Estimated Contingent Losses."

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LIABILITY FOR ESTIMATED CONTINGENT LOSSES SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. Development of loss estimates is subject to a high degree of management judgment and estimates may vary significantly period to period. SCC's loss estimate as of October 31, 2015, is based on the best information currently available, significant management judgment, and a number of factors that are subject to change, including developments in case law and the factors mentioned below. These factors include the terms of prior bulk settlements, the terms expected to result from ongoing bulk settlement discussions, and an assessment of, among other things, historical claim results, threatened claims, terms and provisions of related agreements, counterparty willingness to pursue a settlement, legal standing of counterparties to provide a comprehensive settlement, bulk settlement methodologies used and publicly disclosed by other market participants, the potential pro-rata realization of the claims as compared to all claims and other relevant facts and circumstances when developing its estimate of probable loss. SCC believes that the most significant of these factors are the terms expected to result from ongoing bulk settlement discussions, which have been primarily influenced by the bulk settlement methodologies used and publicly disclosed by other market participants and the anticipated pro-rata realization of the claims of particular counterparties as compared to the anticipated realization if all claims and litigation were resolved together with payment of SCC's related administration and legal expense. Changes in any one of the factors mentioned above could significantly impact the estimate.
The liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. A rollforward of SCC's accrued liability for these loss contingencies is as follows:
(in 000s)
 
Six months ended October 31,
 
2015

 
2014

Balance, beginning of the period
 
$
149,765

 
$
183,765

Provisions
 
4,000

 
10,000

Payments
 

 

Balance, end of the period
 
$
153,765

 
$
193,765

 
 
 
 
 
On June 11, 2015, the New York Court of Appeals, New York's highest appellate court, upheld the New York intermediate appellate court in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed. It is possible that in response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits with respect to trusts where the statute of limitations for representation and warranty claims against the originator has run, may seek to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery or assert claims against other contractual parties such as securitization trustees. For example, a recent ruling by a New York intermediate appellate court allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. The impact on SCC, if any, from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not asserted prior to the expiration of the applicable statute of limitations.
SCC believes it is reasonably possible that future losses related to representation and warranty claims may vary from amounts accrued for these exposures. SCC currently believes the aggregate range of reasonably possible losses in excess of amounts accrued is not material. This estimated range is based on the best information currently available, significant management judgment and a number of factors that are subject to change, including developments in case law and the factors mentioned above. The actual loss that may be incurred could differ materially from our accrual or the estimate of reasonably possible losses.
As described more fully in note 12, losses may also be incurred with respect to various indemnification claims or reserved contribution rights by underwriters, depositors and securitization trustees in securitization transactions in which SCC participated. Losses from these indemnification claims or reserved contribution rights are frequently not

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subject to a stated term or limit. We have not concluded that a loss related to any of these indemnification claims or reserved contribution rights is probable, have not accrued a liability for these claims or rights and are not able to estimate a reasonably possible loss or range of loss for these claims or rights. Accordingly, neither the accrued liability described above totaling $153.8 million, nor the estimated range of reasonably possible losses in excess of the amount accrued described above, includes any possible losses which may arise from these indemnification claims or reserved contribution rights. There can be no assurances as to the outcome or impact of these indemnification claims or reserved contribution rights. In the event of unfavorable outcomes on these claims or rights, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations and cash flows.
If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of October 31, 2015, total approximately $479 million and consist primarily of an intercompany note receivable and a deferred tax asset. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations and cash flows.
NOTE 14: SEGMENT INFORMATION
We operate as a single segment offering tax preparation and related services and products to clients in our offices or through H&R Block tax software, either online or using our desktop software or mobile applications. Revenues of our continuing operations are as follows:
(in 000s)
 
 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2015

 
2014

 
2015

 
2014

REVENUES :
 
 
 
 
 
 
 
 
Tax preparation fees:
 
 
 
 
 
 
 
 
U.S. assisted
 
$
36,403

 
$
31,926

 
$
63,688

 
$
57,415

International
 
35,340

 
42,831

 
71,058

 
84,287

U.S. digital
 
3,469

 
2,892

 
6,648

 
5,824

 
 
75,212

 
77,649

 
141,394

 
147,526

Royalties
 
9,163

 
8,582

 
18,858

 
16,224

Revenues from Refund Transfers
 
1,948

 
2,154

 
5,363

 
5,573

Revenues from Emerald Card®
 
9,808

 
11,524

 
25,497

 
25,569

Revenues from Peace of Mind® Extended Service Plan
 
19,325

 
16,563

 
47,028

 
40,816

Other
 
12,959

 
18,156

 
27,993

 
32,506

 
 
$
128,415

 
$
134,628

 
$
266,133

 
$
268,214

 
 
 
 
 
 


 


NOTE 15: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS
Block Financial is a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes, our 2015 CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions.

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CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Three months ended October 31, 2015
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
13,972

 
$
114,471

 
$
(28
)
 
$
128,415

Cost of revenues
 

 
9,810

 
216,618

 
(27
)
 
226,401

Selling, general and administrative
 
3,415

 
13,374

 
119,059

 
(1
)
 
135,847

Total operating expenses
 
3,415

 
23,184

 
335,677

 
(28
)
 
362,248

Other income
 
821

 
11,040

 
902

 
(2,258
)
 
10,505

Interest expense on external borrowings
 

 
(14,085
)
 
(96
)
 

 
(14,181
)
Other expenses
 
(145,429
)
 
(276
)
 
(13,166
)
 
158,661

 
(210
)
Loss from continuing operations before tax benefit
 
(148,023
)
 
(12,533
)
 
(233,566
)
 
156,403

 
(237,719
)
Income tax benefit
 
(3,016
)
 
(4,047
)
 
(88,138
)
 

 
(95,201
)
Net loss from continuing operations
 
(145,007
)
 
(8,486
)
 
(145,428
)
 
156,403

 
(142,518
)
Net loss from discontinued operations
 

 
(2,489
)
 

 

 
(2,489
)
Net loss
 
(145,007
)
 
(10,975
)
 
(145,428
)
 
156,403

 
(145,007
)
Other comprehensive loss
 
(7,974
)
 
(7,257
)
 
(7,974
)
 
15,231

 
(7,974
)
Comprehensive loss
 
$
(152,981
)
 
$
(18,232
)
 
$
(153,402
)
 
$
171,634

 
$
(152,981
)
 
 
 
 
 
 
 
 
 
 
 
Three months ended October 31, 2014
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
20,891

 
$
113,747

 
$
(10
)
 
$
134,628

Cost of revenues
 

 
10,851

 
210,854

 
(8
)
 
221,697

Selling, general and administrative
 

 
5,854

 
91,527

 
(2
)
 
97,379

Total operating expenses
 

 
16,705

 
302,381

 
(10
)
 
319,076

Other income
 
1,167

 
2,666

 
(239
)
 
(3,594
)
 

Interest expense on external borrowings
 

 
(13,742
)
 
(101
)
 

 
(13,843
)
Other expenses
 
(115,820
)
 
(434
)
 
(17,766
)
 
131,738

 
(2,282
)
Loss from continuing operations before tax benefit
 
(114,653
)
 
(7,324
)
 
(206,740
)
 
128,144

 
(200,573
)
Income tax benefit
 
(2,655
)
 
(7,020
)
 
(77,671
)
 

 
(87,346
)
Net loss from continuing operations
 
(111,998
)
 
(304
)
 
(129,069
)
 
128,144

 
(113,227
)
Net income (loss) from discontinued operations
 

 
(1,634
)
 
2,863

 

 
1,229

Net loss
 
(111,998
)
 
(1,938
)
 
(126,206
)
 
128,144

 
(111,998
)
Other comprehensive income
 
1,094

 
4,382

 
1,094

 
(5,476
)
 
1,094

Comprehensive income (loss)
 
$
(110,904
)
 
$
2,444

 
$
(125,112
)
 
$
122,668

 
$
(110,904
)
 
 
 
 
 
 
 
 
 
 
 

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CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS
 
(in 000s)

Six months ended October 31, 2015
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
38,739

 
$
227,515

 
$
(121
)
 
$
266,133

Cost of revenues
 

 
21,565

 
418,464

 
(120
)
 
439,909

Selling, general and administrative
 
3,415

 
17,750

 
212,875

 
(1
)
 
234,039

Total operating expenses
 
3,415

 
39,315

 
631,339

 
(121
)
 
673,948

Other income
 
1,730

 
11,535

 
1,456

 
(3,783
)
 
10,938

Interest expense on external borrowings
 

 
(22,521
)
 
(235
)
 

 
(22,756
)
Other expenses
 
(248,022
)
 
(744
)
 
(25,421
)
 
268,992

 
(5,195
)
Loss from continuing operations before tax benefit
 
(249,707
)
 
(12,306
)
 
(428,024
)
 
265,209

 
(424,828
)
Income tax benefit
 
(5,041
)
 
(761
)
 
(180,003
)
 

 
(185,805
)
Net loss from continuing operations
 
(244,666
)
 
(11,545
)
 
(248,021
)
 
265,209

 
(239,023
)
Net loss from discontinued operations
 

 
(5,643
)
 

 

 
(5,643
)
Net loss
 
(244,666
)
 
(17,188
)
 
(248,021
)
 
265,209

 
(244,666
)
Other comprehensive loss
 
(17,948
)
 
(8,444
)
 
(17,948
)
 
26,392

 
(17,948
)
Comprehensive loss
 
$
(262,614
)
 
$
(25,632
)
 
$
(265,969
)
 
$
291,601

 
$
(262,614
)
 
 
 
 
 
 
 
 
 
 
 
Six months ended October 31, 2014
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Total revenues
 
$

 
$
44,751

 
$
223,556

 
$
(93
)
 
$
268,214

Cost of revenues
 

 
22,658

 
396,853

 
(88
)
 
419,423

Selling, general and administrative
 

 
9,197

 
185,387

 
(5
)
 
194,579

Total operating expenses
 

 
31,855

 
582,240

 
(93
)
 
614,002

Other income
 
2,393

 
3,672

 
420

 
(5,962
)
 
523

Interest expense on external borrowings
 

 
(27,436
)
 
(202
)
 

 
(27,638
)
Other expenses
 
(236,039
)
 
(2,276
)
 
(19,496
)
 
254,325

 
(3,486
)
Loss from continuing operations before tax benefit
 
(233,646
)
 
(13,144
)
 
(377,962
)
 
248,363

 
(376,389
)
Income tax benefit
 
(5,416
)
 
(9,663
)
 
(139,232
)
 

 
(154,311
)
Net loss from continuing operations
 
(228,230
)
 
(3,481
)
 
(238,730
)
 
248,363

 
(222,078
)
Net income (loss) from discontinued operations
 

 
(8,843
)
 
2,691

 

 
(6,152
)
Net loss
 
(228,230
)
 
(12,324
)
 
(236,039
)
 
248,363

 
(228,230
)
Other comprehensive income
 
1,400

 
4,261

 
1,400

 
(5,661
)
 
1,400

Comprehensive loss
 
$
(226,830
)
 
$
(8,063
)
 
$
(234,639
)
 
$
242,702

 
$
(226,830
)
 
 
 
 
 
 
 
 
 
 
 

22
Q2 FY2016 Form 10-Q | H&R Block, Inc.

Table of Contents

CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of October 31, 2015
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
6,864

 
$
353,817

 
$

 
$
360,681

Cash & cash equivalents - restricted
 

 

 
42,781

 

 
42,781

Receivables, net
 
187

 
74,835

 
19,738

 

 
94,760

Deferred tax assets and income taxes receivable
 

 
82,862

 
63,050

 

 
145,912

Prepaid expenses and other current assets
 

 
10,046

 
70,412

 

 
80,458

Investments in AFS securities
 

 

 
2,116

 

 
2,116

Total current assets
 
187

 
174,607

 
551,914

 

 
726,708

Mortgage loans held for investment, net
 

 
220,671

 

 

 
220,671

Property and equipment, net
 

 
186

 
298,416

 

 
298,602

Intangible assets, net
 

 

 
466,224

 

 
466,224

Goodwill
 

 

 
442,068

 

 
442,068

Deferred tax assets and income taxes receivable
 

 
41,328

 

 
(30,064
)
 
11,264

Investments in subsidiaries
 
1,105,707

 

 
90,350

 
(1,196,057
)
 

Amounts due from affiliates
 

 
1,334,559

 
1,128,832

 
(2,463,391
)
 

Other noncurrent assets
 

 
88,460

 
35,900

 

 
124,360

Total assets
 
$
1,105,894

 
$
1,859,811

 
$
3,013,704

 
$
(3,689,512
)
 
$
2,289,897

 
 
 
 
 
 
 
 
 
 
 
Customer banking deposits
 
$

 
$

 
$

 
$

 
$

Accounts payable and accrued expenses
 
4,305

 
12,048

 
124,717

 

 
141,070

Accrued salaries, wages and payroll taxes
 

 
1,657

 
35,855

 

 
37,512

Accrued income taxes
 

 
51,385

 
16,347

 

 
67,732

Current portion of long-term debt
 

 

 
808

 

 
808

Deferred revenue and other current liabilities
 

 
181,519

 
137,907

 

 
319,426

Total current liabilities
 
4,305

 
246,609

 
315,634

 

 
566,548

Long-term debt
 

 
1,494,911

 
7,027

 

 
1,501,938

Deferred tax liabilities and reserves for uncertain tax positions
 

 
26,737

 
143,866

 
(30,064
)
 
140,539

Deferred revenue and other noncurrent liabilities
 

 
1,204

 
106,911

 

 
108,115

Amounts due to affiliates
 
1,128,832

 

 
1,334,559

 
(2,463,391
)
 

Total liabilities
 
1,133,137

 
1,769,461

 
1,907,997

 
(2,493,455
)
 
2,317,140

Stockholders' equity
 
(27,243
)
 
90,350

 
1,105,707

 
(1,196,057
)
 
(27,243
)
Total liabilities and stockholders' equity
 
$
1,105,894

 
$
1,859,811

 
$
3,013,704

 
$
(3,689,512
)
 
$
2,289,897

 
 
 
 
 
 
 
 
 
 
 


H&R Block, Inc. | Q2 FY2016 Form 10-Q
23

Table of Contents

CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of October 31, 2014
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
432,224

 
$
195,540

 
$
(274
)
 
$
627,490

Cash & cash equivalents - restricted
 

 
5,431

 
50,112

 

 
55,543

Receivables, net
 
79

 
84,196

 
23,430

 

 
107,705

Deferred tax assets and income taxes receivable
 

 
101,811

 
95,382

 

 
197,193

Prepaid expenses and other current assets
 

 
11,760

 
76,510

 

 
88,270

Investments in AFS securities
 

 
381,080

 
100

 

 
381,180

Total current assets
 
79

 
1,016,502

 
441,074

 
(274
)
 
1,457,381

Mortgage loans held for investment, net
 

 
251,092

 

 

 
251,092

Property and equipment, net
 

 
157

 
318,068

 

 
318,225

Intangible assets, net
 

 

 
414,045

 

 
414,045

Goodwill
 

 

 
464,182

 

 
464,182

Deferred tax assets and income taxes receivable
 

 
54,273

 
(16,336
)
 

 
37,937

Investments in subsidiaries
 
675,218

 

 
53,769

 
(728,987
)
 

Amounts due from affiliates
 
565,387

 
10

 
92,974

 
(658,371
)
 

Other noncurrent assets
 

 
103,199

 
45,229

 

 
148,428

Total assets
 
$
1,240,684

 
$
1,425,233

 
$
1,813,005

 
$
(1,387,632
)
 
$
3,091,290

 
 
 
 
 
 
 
 
 
 
 
Customer banking deposits
 
$

 
$
455,134

 
$

 
$
(274
)
 
$
454,860

Accounts payable and accrued expenses
 
943

 
4,015

 
92,147

 

 
97,105

Accrued salaries, wages and payroll taxes
 

 
2,197

 
34,018

 

 
36,215

Accrued income taxes
 

 
47,732

 
99,268

 

 
147,000

Current portion of long-term debt
 

 

 
772

 

 
772

Deferred revenue and other current liabilities
 

 
225,247

 
114,478

 

 
339,725

Total current liabilities
 
943

 
734,325

 
340,683

 
(274
)
 
1,075,677

Long-term debt
 

 
497,753

 
7,835

 

 
505,588

Deferred tax liabilities and reserves for uncertain tax positions
 

 
45,346

 
106,605

 

 
151,951

Deferred revenue and other noncurrent liabilities
 

 
2,131

 
117,267

 

 
119,398

Amounts due to affiliates
 
1,065

 
91,909

 
565,397

 
(658,371
)
 

Total liabilities
 
2,008

 
1,371,464

 
1,137,787

 
(658,645
)
 
1,852,614

Stockholders' equity
 
1,238,676

 
53,769

 
675,218

 
(728,987
)
 
1,238,676

Total liabilities and stockholders' equity
 
$
1,240,684

 
$
1,425,233

 
$
1,813,005

 
$
(1,387,632
)
 
$
3,091,290

 
 
 
 
 
 
 
 
 
 
 




24
Q2 FY2016 Form 10-Q | H&R Block, Inc.

Table of Contents

CONDENSED CONSOLIDATING BALANCE SHEETS
 
(in 000s)

As of April 30, 2015
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Cash & cash equivalents
 
$

 
$
478,077

 
$
1,529,553

 
$
(440
)
 
$
2,007,190

Cash & cash equivalents - restricted
 

 
45,098

 
46,874

 

 
91,972

Receivables, net
 

 
80,332

 
87,632

 

 
167,964

Deferred tax assets and income taxes receivable
 

 
77,418

 
96,849

 

 
174,267

Prepaid expenses and other current assets
 

 
7,771

 
62,512

 

 
70,283

Investments in AFS securities
 

 
434,924

 
4,701

 

 
439,625

Total current assets
 

 
1,123,620

 
1,828,121

 
(440
)
 
2,951,301

Mortgage loans held for investment, net
 

 
239,338

 

 

 
239,338

Property and equipment, net
 

 
218

 
311,169

 

 
311,387

Intangible assets, net
 

 

 
432,142

 

 
432,142

Goodwill
 

 

 
441,831

 

 
441,831

Deferred tax assets and income taxes receivable
 

 
44,788

 

 
(31,327
)
 
13,461

Investments in subsidiaries
 
1,371,677

 

 
116,870

 
(1,488,547
)
 

Amounts due from affiliates
 
463,434

 
134,094

 
1,058

 
(598,586
)
 

Other noncurrent assets
 

 
81,075

 
44,885

 

 
125,960

Total assets
 
$
1,835,111

 
$
1,623,133

 
$
3,176,076

 
$
(2,118,900
)
 
$
4,515,420

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Customer banking deposits
 
$

 
$
744,681

 
$

 
$
(440
)
 
$
744,241

Accounts payable and accrued expenses
 
1,104

 
7,672

 
222,546

 

 
231,322

Accrued salaries, wages and payroll taxes
 

 
1,946

 
142,798

 

 
144,744

Accrued income taxes
 

 
49,529

 
385,155

 

 
434,684

Current portion of long-term debt
 

 

 
790

 

 
790

Deferred revenue and other current liabilities
 

 
177,063

 
145,445

 

 
322,508

Total current liabilities
 
1,104

 
980,891

 
896,734

 
(440
)
 
1,878,289

Long-term debt
 

 
497,893

 
7,405

 

 
505,298

Deferred tax liabilities and reserves for uncertain tax positions
 

 
25,696

 
148,217

 
(31,327
)
 
142,586

Deferred revenue and other noncurrent liabilities
 

 
1,783

 
154,515

 

 
156,298

Amounts due to affiliates
 
1,058

 

 
597,528

 
(598,586
)
 

Total liabilities
 
2,162

 
1,506,263

 
1,804,399

 
(630,353
)
 
2,682,471

Stockholders' equity
 
1,832,949

 
116,870

 
1,371,677

 
(1,488,547
)
 
1,832,949

Total liabilities and stockholders' equity
 
$
1,835,111

 
$
1,623,133

 
$
3,176,076

 
$
(2,118,900
)
 
$
4,515,420

 
 
 
 
 
 
 
 
 
 
 

H&R Block, Inc. | Q2 FY2016 Form 10-Q
25

Table of Contents

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS
 
(in 000s)

Six months ended October 31, 2015
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Net cash provided by (used in) operating activities:
 
$

 
$
36,078

 
$
(638,791
)
 
$

 
$
(602,713
)
Cash flows from investing:
 
 
 
 
 
 
 
 
 
 
Sales, maturities of and payments received on AFS securities
 

 
430,460

 
3,801

 

 
434,261

Principal payments on mortgage loans held for investment, net
 

 
17,006

 

 

 
17,006

Capital expenditures
 

 
(20
)
 
(38,759
)
 

 
(38,779
)
Payments made for business acquisitions, net of cash acquired
 

 

 
(61,846
)
 

 
(61,846
)
Loans made to franchisees
 

 
(10,206
)
 
(75
)
 

 
(10,281
)
Repayments from franchisees
 

 
17,301

 
172

 

 
17,473

Intercompany payments/investments in subsidiaries
 

 
(1,200,465
)
 
(1,611,564
)
 
2,812,029

 

Other, net
 

 
4,854

 
2,392

 

 
7,246

Net cash provided by (used in) investing activities
 

 
(741,070
)
 
(1,705,879
)
 
2,812,029

 
365,080

Cash flows from financing:
 
 
 
 
 
 
 
 
 
 
Proceeds from long-term debt
 

 
996,831

 

 

 
996,831

Customer banking deposits, net
 

 
(327,145
)
 

 
440

 
(326,705
)
Transfer of HRB Bank deposits
 

 
(419,028
)
 

 

 
(419,028
)
Dividends paid
 
(110,338
)
 

 

 

 
(110,338
)
Repurchase of common stock, including shares surrendered
 
(1,517,786
)
 

 

 

 
(1,517,786
)
Proceeds from exercise of stock options
 
16,875

 

 

 

 
16,875

Intercompany borrowings
 
1,611,564

 

 
1,200,465

 
(2,812,029
)
 

Other, net
 
(315
)
 
(16,879
)
 
(20,626
)
 

 
(37,820
)
Net cash provided by (used in) financing activities
 

 
233,779

 
1,179,839

 
(2,811,589
)
 
(1,397,971
)
Effects of exchange rates on cash
 

 

 
(10,905
)
 

 
(10,905
)
Net decrease in cash and cash equivalents
 

 
(471,213
)
 
(1,175,736
)
 
440

 
(1,646,509
)
Cash and cash equivalents at beginning of the period
 

 
478,077

 
1,529,553

 
(440
)
 
2,007,190

Cash and cash equivalents at end of the period
 
$

 
$
6,864

 
$
353,817

 
$

 
$
360,681

 
 
 
 
 
 
 
 
 
 
 

26
Q2 FY2016 Form 10-Q | H&R Block, Inc.

Table of Contents

CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS
 
(in 000s)

Six months ended October 31, 2014
 
H&R Block, Inc.
(Guarantor)

 
Block Financial
(Issuer)

 
Other
Subsidiaries

 
Eliminations

 
Consolidated
H&R Block

Net cash provided by (used in) operating activities:
 
$

 
$
55,612

 
$
(683,189
)
 
$

 
$
(627,577
)
Cash flows from investing:
 
 
 
 
 
 
 
 
 
 
Sales, maturities of and payments received on AFS securities
 

 
49,013

 

 

 
49,013

Principal payments on mortgage loans held for investment, net
 

 
13,451

 

 

 
13,451

Capital expenditures
 

 
(119
)
 
(70,808
)
 

 
(70,927
)
Payments made for business acquisitions, net of cash acquired
 

 

 
(94,230
)
 

 
(94,230
)
Loans made to franchisees
 

 
(18,180
)
 
(71
)
 

 
(18,251
)
Repayments from franchisees
 

 
29,404

 
233

 

 
29,637

Intercompany payments/investments in subsidiaries
 

 
400,000

 
(109,031
)
 
(290,969
)
 

Other, net
 

 
4,372

 
6,213

 

 
10,585

Net cash provided by (used in) investing activities
 

 
477,941

 
(267,694
)
 
(290,969
)
 
(80,722
)
Cash flows from financing:
 
 
 
 
 
 
 
 
 
 
Repayments of long-term debt
 

 
(400,000
)
 

 

 
(400,000
)
Customer banking deposits, net
 

 
(317,095
)
 

 
826

 
(316,269
)
Dividends paid
 
(109,871
)
 

 

 

 
(109,871
)
Repurchase of common stock, including shares surrendered
 
(10,247
)
 

 

 

 
(10,247
)
Proceeds from exercise of stock options
 
14,477

 

 

 

 
14,477

Intercompany borrowings
 
105,641

 
3,390

 
(400,000
)
 
290,969

 

Other, net
 

 

 
(23,392
)
 

 
(23,392
)
Net cash used in financing activities
 

 
(713,705
)
 
(423,392
)
 
291,795

 
(845,302
)
Effects of exchange rates on cash
 

 

 
(4,216
)
 

 
(4,216
)
Net decrease in cash and cash equivalents
 

 
(180,152
)
 
(1,378,491
)
 
826

 
(1,557,817
)
Cash and cash equivalents at beginning of the period
 

 
612,376

 
1,574,031

 
(1,100
)
 
2,185,307

Cash and cash equivalents at end of the period
 
$

 
$
432,224

 
$
195,540

 
$
(274
)
 
$
627,490

 
 
 
 
 
 
 
 
 
 
 



H&R Block, Inc. | Q2 FY2016 Form 10-Q
27

Table of Contents

ITEM 2.
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our subsidiaries provide tax preparation and other services, and distribute the H&R Block-branded financial products and services of BofI. Tax returns are either prepared by H&R Block tax professionals (in company-owned or franchise offices or virtually via the internet) or prepared and filed by our clients through H&R Block tax software, either online or using our desktop software or mobile applications.
We operate as a single segment that includes all of our continuing operations, which are designed to enable clients to obtain tax preparation services seamlessly in our offices or through our tax software.
RECENT DEVELOPMENTS
DIVESTITURE OF H&R BLOCK BANK – In April 2014, our subsidiaries, HRB Bank and Block Financial, the sole shareholder of HRB Bank, entered into a definitive Purchase and Assumption Agreement with BofI pursuant to which we agreed to sell certain assets and liabilities, including all of the deposit liabilities of HRB Bank, to BofI (referred to herein as the P&A Transaction). On August 4, 2015, HRB Bank, Block Financial and BofI received regulatory approvals for the P&A Transaction. On August 5, 2015, HRB Bank, Block Financial and BofI entered into an Amended and Restated Purchase and Assumption Agreement. On August 31, 2015, we completed the P&A Transaction and made a net cash payment to BofI of approximately $419 million, which was approximately equal to the carrying value of the liabilities (including all deposit liabilities) assumed by BofI. In connection with the closing, we liquidated the AFS securities previously held by HRB Bank.
In connection with the closing of the P&A Transaction we and certain of our affiliated entities entered into the Program Management Agreement, dated August 31, 2015 (PMA), the Emerald Receivables Participation Agreement, dated August 31, 2015 (RPA), and the Guaranty Agreement, dated August 31, 2015 (Guaranty Agreement). The PMA, RPA and Guaranty Agreement set forth the terms under which BofI offers H&R Block-branded financial products and services that we distribute to our clients. Under these agreements, our affiliated entity also provides certain marketing, servicing and operational support to BofI for such financial products and services, the performance of which is guaranteed by the Company.
A more detailed description of the terms of the PMA, RPA and Guaranty Agreement is set forth under Item 1.01 of the Company's Current Report on Form 8-K filed with the SEC on April 10, 2014 (as supplemented by the description of the revised terms of the PMA set forth under Item 1.01 of the Company’s Current Report on Form 8-K filed with the SEC on August 5, 2015), and the foregoing descriptions of the PMA, RPA and Guaranty Agreement (including the description incorporated herein by reference) do not purport to be complete and are subject to, and qualified in their entirety by, reference to the PMA, RPA and Guaranty Agreement, which were attached as Exhibits 10.1, 10.2 and 10.3, respectively, to the Company's Current Report on Form 8-K filed with the SEC on September 1, 2015, each of which is incorporated herein by reference.
Upon closing of the P&A Transaction, HRB Bank merged with and into its parent company, Block Financial, surrendered its bank charter and ceased to exist as a bank. As a result, as of August 31, 2015, neither we nor any of our subsidiaries is subject to minimum regulatory capital requirements or to regulation as a bank by the OCC.
In addition, our Holding Companies were SLHCs because they controlled HRB Bank. As a result of the P&A Transaction and related actions, our Holding Companies have ceased to be SLHCs and have deregistered as SLHCs under Section 10(b) of the Home Owner's Loan Act. As of August 31, 2015, our Holding Companies are no longer subject to regulatory capital requirements applicable to SLHCs or to regulation by the Federal Reserve.
CAPITAL STRUCTURE – On September 1, 2015, we announced our intent to establish a new capital structure, which included a new $3.5 billion share repurchase program approved by our Board of Directors, a new committed line of credit, and incremental debt. In September and October, 2015, we (i) as a part of the announced share repurchase program, completed our “modified Dutch auction” tender offer and purchased $1.5 billion of our common stock at a price of $37.00 per share; (ii) terminated our previous committed line of credit agreement and entered into a new five-year, $2.0 billion Credit and Guarantee Agreement; and (iii) issued $650.0 million of 4.125% Senior Notes due October 1, 2020, and $350.0 million of 5.250% Senior Notes due October 1, 2025. As disclosed above, proceeds of the 2020 Senior Notes and the 2025 Senior Notes, and cash on hand, were used to repurchase shares, all as discussed below and note 3 and note 7 to the consolidated financial statements.

28
Q2 FY2016 Form 10-Q | H&R Block, Inc.

Table of Contents

RESULTS OF OPERATIONS
A summary of the financial results for our operations is as follows:
Consolidated – Financial Results
 
 
 
 
 
(in 000s)
 
Three months ended October 31,
 
2015
 
2014
 
$ Change
 
% Change

Tax preparation fees:
 
 
 
 
 
 
 
 
U.S. assisted
 
$
36,403

 
$
31,926

 
$
4,477

 
14.0
 %
International
 
35,340

 
42,831

 
(7,491
)
 
(17.5
)%
U.S. digital
 
3,469

 
2,892

 
577

 
20.0
 %
 
 
75,212

 
77,649

 
(2,437
)
 
(3.1
)%
Royalties
 
9,163

 
8,582

 
581

 
6.8
 %
Revenues from Refund Transfers
 
1,948

 
2,154

 
(206
)
 
(9.6
)%
Revenues from Emerald Card®
 
9,808

 
11,524

 
(1,716
)
 
(14.9
)%
Revenues from Peace of Mind® Extended Service Plan
 
19,325

 
16,563

 
2,762

 
16.7
 %
Other
 
12,959

 
18,156

 
(5,197
)
 
(28.6
)%
Total revenues
 
128,415

 
134,628

 
(6,213
)
 
(4.6
)%
 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
53,525

 
56,904

 
(3,379
)
 
(5.9
)%
Other wages
 
46,127

 
42,368

 
3,759

 
8.9
 %
Benefits and other compensation
 
24,635

 
24,462

 
173

 
0.7
 %
 
 
124,287

 
123,734

 
553

 
0.4
 %
Occupancy and equipment
 
94,997

 
84,267

 
10,730

 
12.7
 %
Marketing and advertising
 
12,965

 
12,513

 
452

 
3.6
 %
Depreciation and amortization
 
42,349

 
38,929

 
3,420

 
8.8
 %
Bad debt
 
1,182

 
385

 
797

 
207.0
 %
Supplies
 
4,728

 
7,528

 
(2,800
)
 
(37.2
)%
Other
 
81,740

 
51,720

 
30,020

 
58.0
 %
Total operating expenses
 
362,248

 
319,076

 
43,172

 
13.5
 %
Other income
 
10,505

 

 
10,505

 
**

Interest expense on borrowings
 
(14,181
)
 
(13,843
)
 
(338
)
 
(2.4
)%
Other expenses
 
(210
)
 
(2,282
)
 
2,072

 
90.8
 %
Pretax loss
 
(237,719
)
 
(200,573
)
 
(37,146
)
 
(18.5
)%
Income tax benefit
 
(95,201
)
 
(87,346
)
 
(7,855
)
 
(9.0
)%
Net loss from continuing operations
 
(142,518
)
 
(113,227
)
 
(29,291
)
 
(25.9
)%
Net loss from discontinued operations
 
(2,489
)
 
1,229

 
(3,718
)
 
**

Net loss
 
$
(145,007
)
 
$
(111,998
)
 
(33,009
)
 
(29.5
)%
 
 
 
 
 
 
 
 
 
Basic and diluted loss per share:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.54
)
 
$
(0.41
)
 
$
(0.13
)
 
(31.7
)%
Discontinued operations
 
(0.01
)
 

 
(0.01
)
 
**

Consolidated
 
$
(0.55
)
 
$
(0.41
)
 
$
(0.14
)
 
(34.1
)%
 
 
 
 
 
 
 
 
 
EBITDA from continuing operations (1)
 
$
(181,145
)
 
$
(147,661
)
 
$
(33,484
)
 
(22.7
)%
EBITDA from continuing operations - adjusted (1)
 
(168,760
)
 
(149,154
)
 
$
(19,606
)
 
(13.1
)%
 
 
 
 
 
 
 
 
 
(1) 
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Three months ended October 31, 2015 compared to October 31, 2014
Revenues decreased $6.2 million, or 4.6%, over the prior year, due primarily to the negative impact of foreign currency exchange rates. Revenues in our international operations were essentially flat to slightly up in local currency dollars, but the decline in rates since the prior year resulted in lower U.S. dollar revenues.

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Total operating expenses increased $43.2 million, or 13.5%, from the prior year. Occupancy costs increased $10.7 million, or 12.7%, and depreciation and amortization expense increased $3.4 million, or 8.8%, due primarily to acquisitions of franchisee and competitor businesses. Other expenses increased $30.0 million, or 58.0%, from the prior year, primarily due to higher professional fees related to the changes in our capital structure described above and in Item 1, note 3 and note 7 to the consolidated financial statements, and costs related to the divestiture of HRB Bank. We also incurred additional costs related to employee travel and meals, consulting expenses, and POM and related claims.
Other income increased $10.5 million primarily due to realized gains from the sale of AFS securities previously held by HRB Bank.
See Item 1, note 9 to the consolidated financial statements for discussion of the impact of income taxes for the period.

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Consolidated – Financial Results
 
 
 
 
 
(in 000s)
 
Six months ended October 31,
 
2015
2014
 
$ Change
 
% Change

Tax preparation fees:
 
 
 
 
 
 
 
 
U.S. assisted
 
$
63,688

 
$
57,415

 
$
6,273

 
10.9
 %
International
 
71,058

 
84,287

 
(13,229
)
 
(15.7
)%
U.S. digital
 
6,648

 
5,824

 
824

 
14.1
 %
 
 
141,394

 
147,526

 
(6,132
)
 
(4.2
)%
Royalties
 
18,858

 
16,224

 
2,634

 
16.2
 %
Revenues from Refund Transfers
 
5,363

 
5,573

 
(210
)
 
(3.8
)%
Revenues from Emerald Card®
 
25,497

 
25,569

 
(72
)
 
(0.3
)%
Revenues from Peace of Mind® Extended Service Plan
 
47,028

 
40,816

 
6,212

 
15.2
 %
Other
 
27,993

 
32,506

 
(4,513
)
 
(13.9
)%
Total revenues
 
266,133

 
268,214

 
(2,081
)
 
(0.8
)%
 
 
 
 
 
 
 
 
 
Compensation and benefits:
 
 
 
 
 
 
 
 
Field wages
 
99,463

 
102,901

 
(3,438
)
 
(3.3
)%
Other wages
 
87,996

 
85,561

 
2,435

 
2.8
 %
Benefits and other compensation
 
47,286

 
48,091

 
(805
)
 
(1.7
)%
 
 
234,745

 
236,553

 
(1,808
)
 
(0.8
)%
Occupancy and equipment
 
184,796

 
167,376

 
17,420

 
10.4
 %
Marketing and advertising
 
21,496

 
20,658

 
838

 
4.1
 %
Depreciation and amortization
 
82,443

 
72,615

 
9,828

 
13.5
 %
Bad debt
 
3,187

 
4,749

 
(1,562
)
 
(32.9
)%
Supplies
 
7,127

 
10,601

 
(3,474
)
 
(32.8
)%
Other
 
140,154

 
101,450

 
38,704

 
38.2
 %
Total operating expenses
 
673,948

 
614,002

 
59,946

 
9.8
 %
Other income
 
10,938

 
523

 
10,415

 
**

Interest expense on borrowings
 
(22,756
)
 
(27,638
)
 
4,882

 
17.7
 %
Other expenses
 
(5,195
)
 
(3,486
)
 
(1,709
)
 
(49.0
)%
Pretax loss
 
(424,828
)
 
(376,389
)
 
(48,439
)
 
(12.9
)%
Income tax benefit
 
(185,805
)
 
(154,311
)
 
(31,494
)
 
(20.4
)%
Net loss from continuing operations
 
(239,023
)
 
(222,078
)
 
(16,945
)
 
(7.6
)%
Net loss from discontinued operations
 
(5,643
)
 
(6,152
)
 
509

 
8.3
 %
Net loss
 
$
(244,666
)
 
$
(228,230
)
 
$
(16,436
)
 
(7.2
)%
 
 
 
 
 
 
 
 
 
Basic and diluted loss per share:
 
 
 
 
 
 
 
 
Continuing operations
 
$
(0.88
)
 
$
(0.81
)
 
$
(0.07
)
 
(8.6
)%
Discontinued operations
 
(0.02
)
 
(0.02
)
 

 
 %
Consolidated
 
$
(0.90
)
 
$
(0.83
)
 
$
(0.07
)
 
(8.4
)%
 
 
 
 
 
 
 
 
 
EBITDA from continuing operations (1)
 
$
(319,449
)
 
$
(275,851
)
 
$
(43,598
)
 
(15.8
)%
EBITDA from continuing operations - adjusted (1)
 
(306,106
)
 
(275,337
)
 
$
(30,769
)
 
(11.2
)%
 
 
 
 
 
 
 
 
 
(1) 
See "Non-GAAP Financial Information" at the end of this item for a reconciliation of non-GAAP measures.
Six months ended October 31, 2015 compared to October 31, 2014
Revenues decreased $2.1 million, or 0.8%, over the prior year, due primarily to the negative impact of foreign currency exchange rates. Revenues in our international operations were essentially flat to slightly up in local currency dollars, but the decline in rates since the prior year resulted in lower U.S. dollar revenues. This decline was partially offset by higher off-season tax return volumes and higher revenues on our POM.

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Total operating expenses increased $59.9 million, or 9.8%, from the prior year. Occupancy costs increased $17.4 million, or 10.4%, and depreciation and amortization expense increased $9.8 million, or 13.5%, due primarily to acquisitions of franchisee and competitor businesses and improvements to existing offices. Other expenses increased $38.7 million, or 38.2%, from the prior year, primarily due to higher professional fees related to changes in our capital structure and costs related to the divestiture of HRB Bank. We also incurred additional costs related to employee travel and meals, processing fees, consulting expenses, and POM and related claims.
Other income increased $10.4 million primarily due to realized gains from the sale of AFS securities previously held by HRB Bank.
Interest expense on borrowings declined $4.9 million, or 17.7%, due to the repayment of our 5.125% Senior Notes in October of last year.
See Item 1, note 9 to the consolidated financial statements for discussion of the impact of income taxes for the period.
DISCONTINUED OPERATIONS
Discontinued operations include our discontinued mortgage operations.
CONTINGENT LOSSES SCC has accrued a liability as of October 31, 2015, for estimated contingent losses arising from representation and warranty claims of $153.8 million. See Item 1, note 13 to the consolidated financial statements for changes in this accrual. The estimate of accrued loss is based on the best information currently available, significant management judgment, and a number of factors that are subject to change, including developments in case law and other factors. Changes in any one of these factors could significantly impact the estimate.
Losses may also be incurred with respect to various indemnification claims by underwriters, depositors and securitization trustees in securitization transactions in which SCC participated. SCC has not concluded that a loss is probable or reasonably estimable related to these indemnification claims, therefore there is no accrued liability for these contingent losses as of October 31, 2015.
See additional discussion of risks and sensitivity of estimates in Item 1A, "Risk Factors" and Item 7, under "Critical Accounting Estimates" in our Annual Report on Form 10-K.
FINANCIAL CONDITION
These comments should be read in conjunction with the consolidated balance sheets and consolidated statements of cash flows included in Part 1, Item 1.
CAPITAL RESOURCES AND LIQUIDITYOVERVIEW – Our primary sources of capital and liquidity include cash from operations (including changes in working capital) and issuances of debt. We use our sources of liquidity primarily to fund working capital, service and repay debt, pay dividends, repurchase shares of our common stock, and acquire businesses.
Our operations are highly seasonal and substantially all of our revenues and cash flow are generated during the period from January through April. Therefore, we require the use of cash to fund losses from May through December, and typically rely on available cash balances from the prior tax season and short-term borrowings to meet our off-season liquidity needs.
Given the likely availability of liquidity options discussed herein, we believe that, in the absence of any unexpected developments, our existing sources of capital as of October 31, 2015 are sufficient to meet our operating and financing needs.

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DISCUSSION OF CONSOLIDATED STATEMENTS OF CASH FLOWS – The following table summarizes our statements of cash flows for the six months ended October 31, 2015 and 2014. See Item 1 for the complete statements of cash flows for these periods.
 
 
(in 000s)
 
Six months ended October 31,
 
2015

 
2014

Net cash provided by (used in):
 
 
 
 
Operating activities
 
$
(602,713
)
 
$
(627,577
)
Investing activities
 
365,080

 
(80,722
)
Financing activities
 
(1,397,971
)
 
(845,302
)
Effects of exchange rates on cash
 
(10,905
)
 
(4,216
)
Net change in cash and cash equivalents
 
$
(1,646,509
)
 
$
(1,557,817
)
 
 
 
 
 
Operating Activities. Cash used in operations was essentially flat compared to the prior year.
Investing Activities. Cash provided by investing activities totaled $365.1 million for the six months ended October 31, 2015 compared to a use of $80.7 million in the prior year period. This change resulted from the sale of substantially all AFS securities during the quarter, a decrease of $32.4 million in payments for business acquisitions, and a decrease of $32.1 million in capital expenditures.
Financing Activities. Cash used in financing activities totaled $1.4 billion for the six months ended October 31, 2015 compared to $845.3 million in the prior year period primarily due to our issuance of debt, share repurchases and sale of customer deposits to BofI, as described more fully below.
CASH REQUIREMENTS
Dividends and Share Repurchases. Returning capital to shareholders in the form of dividends and the repurchase of outstanding shares has historically been a significant component of our capital allocation plan.
We have consistently paid quarterly dividends. Dividends paid totaled $110.3 million and $109.9 million for the six months ended October 31, 2015 and 2014, respectively. Although we have historically paid dividends and plan to continue to do so, there can be no assurances that circumstances will not change in the future that could affect our ability or decisions to pay dividends.
In September 2015, we announced that our Board of Directors approved a new $3.5 billion share repurchase program, effective through June 2019. As a part of the repurchase program, in October 2015, we purchased $1.5 billion of our common stock at a price of $37.00 per share. See Item 1, note 3 to the consolidated financial statements for additional information.
Divestiture of HRB Bank. At the time of the closing of the P&A Transaction, we made a one-time cash payment to BofI of approximately $419 million, which was approximately equal to the carrying value of the liabilities (including all deposit liabilities) assumed by BofI. In connection with the closing, we liquidated the AFS securities previously held by HRB Bank and received proceeds of $388.0 million on the sale.
See additional discussion in Item 1, note 2 to the consolidated financial statements, and below under "Regulatory Environment."
Capital Investment. Our business is not capital intensive. Capital expenditures totaled $38.8 million and $70.9 million for the six months ended October 31, 2015 and 2014, respectively. Our capital expenditures relate primarily to recurring improvements to retail offices, as well as investments in computers, software and related assets. We also made payments to acquire franchisee and competitor businesses totaling $61.8 million and $94.2 million for the six months ended October 31, 2015 and 2014, respectively.
FINANCING RESOURCES – On September 25, 2015, we issued $650.0 million of 4.125% Senior Notes due October 1, 2020, and $350.0 million of 5.250% Senior Notes due October 1, 2025. Proceeds of these Senior Notes, and cash on hand, were used to repurchase shares, as discussed in Item 1, note 3 to the consolidated financial statements.
Our new 2015 CLOC has capacity up to $2.0 billion, and is scheduled to expire in September 2020. See Item 1, note 7 to the consolidated financial statements for discussion of the Senior Notes and our 2015 CLOC. We had no outstan

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ding balance under the 2015 CLOC as of October 31, 2015; however, we intend to borrow amounts under the 2015 CLOC from time to time in the future, rather than issuing commercial paper, to support our working capital needs or for other general corporate purposes.
Our 5.125% Senior Notes with a principal amount of $400 million matured in October 2014 and, utilizing available cash on hand, we repaid them according to their terms.
The following table provides ratings for debt issued by Block Financial as of October 31, 2015 and April 30, 2015:
As of
 
October 31, 2015
 
April 30, 2015
 
 
Short-term
 
Long-term
 
Outlook
 
Short-term
 
Long-term
 
Outlook
Moody's
 
P-3
 
Baa3
 
Stable
 
P-2
 
Baa2
 
Stable
S&P
 
A-2
 
BBB
 
Stable
 
A-2
 
BBB
 
Negative
There have been no other material changes in our borrowings from those reported as of April 30, 2015 in our Annual Report on Form 10-K.
CASH AND INVESTMENT SECURITIES – As of October 31, 2015, we held cash and cash equivalents of $360.7 million, including $153.5 million held by our foreign subsidiaries.
As discussed above, we liquidated the AFS securities previously held by HRB Bank in connection with a closing of the P&A Transaction on August 31, 2015. We received proceeds of $388.0 million and recorded gains of $8.4 million on these sales.
Foreign Operations. Seasonal borrowing needs of our Canadian operations are typically funded by our U.S. operations. To mitigate foreign currency exchange rate risk, we sometimes enter into foreign exchange forward contracts. There were no forward contracts outstanding as of October 31, 2015.
As of October 31, 2015, our Canadian operations had approximately $52 million of U.S. dollar denominated borrowings owed to various U.S. subsidiaries. These borrowings may be repaid in full or in part at any time. Non-borrowed funds would have to be repatriated to be available to fund domestic operations, and in certain circumstances this would trigger additional income taxes on those amounts. We do not currently intend to repatriate any non-borrowed funds held by our foreign subsidiaries.
The impact of changes in foreign exchange rates during the period on our international cash balances resulted in a decrease of $10.9 million during the six months ended October 31, 2015 compared to $4.2 million in the prior year.
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS – As discussed above, during the quarter ended October 31, 2015, we issued Senior Notes and entered into the 2015 CLOC. In addition, as discussed above, as a result of the divestiture of HRB Bank, BofI has assumed the deposit liabilities of HRB Bank.
We had no outstanding balance under the 2015 CLOC as of October 31, 2015; however, we intend to borrow amounts under the 2015 CLOC from time to time in the future, rather than issuing commercial paper, to support our working capital needs or for other general corporate purposes.
There have been no other material changes in our contractual obligations and commercial commitments from those reported as of April 30, 2015 in our Annual Report on Form 10-K.

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REGULATORY ENVIRONMENT
Divestiture of HRB Bank. As discussed above under "Recent Developments - Divestiture of H&R Bank," on August 31, 2015, we completed the P&A Transaction and related actions, pursuant to which we divested HRB Bank. On the closing date of the P&A Transaction, HRB Bank converted from a federal savings bank to a national banking association. At closing, HRB Bank sold certain assets and liabilities, including all of the deposit liabilities of HRB Bank, to BofI. On the same date, HRB Bank merged with and into its parent company (Block Financial), surrendered its charter and ceased to exist. As a result of the P&A Transaction and related actions, neither we nor any of our subsidiaries is subject to minimum regulatory capital requirements or to regulation as a bank by the OCC.
Deregistration as SLHCs. As discussed above under "Recent Developments - Divestiture of H&R Bank," as a result of the P&A Transaction and related actions on August 31, 2015, our Holding Companies have ceased to be SLHCs and have deregistered as SLHCs under Section 10(b) of the Home Owners Loan Act. As of August 31, 2015, our Holding Companies are not subject to minimum regulatory capital requirements or to regulation by the Federal Reserve.
Additional information about the closing of the P&A Transaction and related actions and the end to regulation of the Company as a bank by the OCC and Federal Reserve is set forth above under "Recent Developments - Divestiture of H&R Bank." Except as set forth above, there have been no other material changes in our regulatory environment from those reported at April 30, 2015 in our Annual Report on Form 10-K, as supplemented by our other periodic filings.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
We exclude non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
We exclude severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
We exclude the gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
We exclude the gains and losses on extinguishment of debt.
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA), adjusted EBITDA and other adjusted financial metrics as identified in the table below. The adjusted financial metrics eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. Additionally, we use EBITDA and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

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The following is a reconciliation of our reported results from continuing operations to our adjusted results from continuing operations, which are non-GAAP financial measures:
 
 
 
 
(in 000s)
 
Three months ended October 31,
 
2015
 
2014
 
 
EBITDA
 
Loss
 
EBITDA
 
Loss
 
 
 
 
 
 
 
 
 
As reported - from continuing operations
 
$
(181,145
)
 
$
(142,518
)
 
$
(147,661
)
 
$
(113,227
)
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 
71

 
71

 
44

 
44

Severance
 

 

 
238

 
238

Professional fees related to HRB Bank and recapitalization transactions
 
20,766

 
20,766

 
89

 
89

Gains on AFS securities, net
 
(8,426
)
 
(8,426
)
 
(965
)
 
(965
)
Gain on sales of tax offices/businesses
 
(26
)
 
(26
)
 
(899
)
 
(899
)
Tax effect of adjustments
 

 
(4,642
)
 

 
570

 
 
12,385

 
7,743

 
(1,493
)
 
(923
)
 
 
 
 
 
 
 
 
 
As adjusted - from continuing operations
 
$
(168,760
)
 
$
(134,775
)
 
$
(149,154
)
 
$
(114,150
)
 
 
 
 
 
 
 
 
 
 
 
 
 
$
(0.51
)
 
 
 
$
(0.41
)
 
 
 
 
 
 
 
 
 
 
 
 
 
(in 000s)
 
Six months ended October 31,
 
2015
 
2014
 
 
EBITDA
 
Loss
 
EBITDA
 
Loss
 
 
 
 
 
 
 
 
 
As reported - from continuing operations
 
$
(319,449
)
 
$
(239,023
)
 
$
(275,851
)
 
$
(222,078
)
 
 
 
 
 
 
 
 
 
Adjustments (pretax):
 
 
 
 
 
 
 
 
Loss contingencies - litigation
 
689

 
689

 
272

 
272

Severance
 

 

 
1,051

 
1,051

Professional fees related to HRB Bank and recapitalization transactions
 
20,818

 
20,818

 
114

 
114

Gains on AFS securities, net
 
(8,138
)
 
(8,138
)
 
(24
)
 
(24
)
Gain on sales of tax offices/businesses
 
(26
)
 
(26
)
 
(899
)
 
(899
)
Tax effect of adjustments
 

 
(5,000
)
 

 
(194
)
 
 
13,343

 
8,343

 
514

 
320

 
 
 
 
 
 
 
 
 
As adjusted - from continuing operations
 
$
(306,106
)
 
$
(230,680
)
 
$
(275,337
)
 
$
(221,758
)
 
 
 
 
 
 
 
 
 
 
 
 
 
$
(0.85
)
 
 
 
$
(0.81
)
 
 
 
 
 
 
 
 
 


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The following is a reconciliation of EBITDA:
 
 
 
 
 
 
 
 
(in 000s)

 
 
Three months ended October 31,
 
Six months ended October 31,
 
 
2015

 
2014

 
2015

 
2014

Net loss - as reported
 
$
(145,007
)
 
$
(111,998
)
 
$
(244,666
)
 
$
(228,230
)
Add back:
 
 
 
 
 
 
 
 
Discontinued operations
 
2,489

 
(1,229
)
 
5,643

 
6,152

Income taxes of continuing operations
 
(95,201
)
 
(87,346
)
 
(185,805
)
 
(154,311
)
Interest expense of continuing operations
 
14,225

 
13,983

 
22,936

 
27,923

Depreciation and amortization of continuing operations
 
42,349

 
38,929

 
82,443

 
72,615

 
 
(36,138
)
 
(35,663
)
 
(74,783
)
 
(47,621
)
EBITDA from continuing operations
 
$
(181,145
)
 
$
(147,661
)
 
$
(319,449
)
 
$
(275,851
)
 
 
 
 
 
 
 
 
 
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could," "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, stock repurchase, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, services or products, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the Company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the Company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law.
By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive, operational and regulatory factors, many of which are beyond the Company's control. Investors should understand that it is not possible to predict or identify all such factors and, consequently, should not consider any such list to be a complete set of all potential risks or uncertainties. There can be no assurances regarding when or if the contemplated transactions described in this report will occur, or the final terms and conditions of the various agreements involved with such transactions.
Details about risks, uncertainties and assumptions that could affect various aspects of our business are included throughout our Annual Report on Form 10-K for the fiscal year ended April 30, 2015 and are also described from time to time in other filings with the SEC. Investors should carefully consider all of these risks, and should pay particular attention to Item 1A, "Risk Factors," and Item 7 under "Critical Accounting Policies" of our Annual Report on Form 10-K for the fiscal year ended April 30, 2015.
ITEM 3.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
In connection with the closing of the P&A transaction, we liquidated the AFS securities previously held by HRB Bank and received proceeds of $388.0 million on the sale.
There have been no other material changes in our market risks from those reported at April 30, 2015 in our Annual Report on Form 10-K.

H&R Block, Inc. | Q2 FY2016 Form 10-Q
37

Table of Contents

ITEM 4.     CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES – As of the end of the period covered by this Form 10-Q, we evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)). The controls evaluation was done under the supervision and with the participation of management, including our Chief Executive Officer and Chief Financial Officer. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING – There were no changes during the last fiscal quarter that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
PART II    OTHER INFORMATION
ITEM 1.     LEGAL PROCEEDINGS
For a description of our material pending legal proceedings, see discussion in Part I, Item 1, note 12 to the consolidated financial statements.
ITEM 1A.    RISK FACTORS
There have been no material changes in our risk factors from those reported at April 30, 2015 in our Annual Report on Form 10-K.
ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
A summary of our purchases of H&R Block common stock during the second quarter of fiscal year 2016 is as follows:
(in 000s, except per share amounts)
 
 
 
Total Number of
Shares Purchased (1)

 
Average
Price Paid
per Share

 
Total Number of Shares
Purchased as Part of
Publicly Announced Plans 
or Programs (2)

 
Maximum Dollar Value of
Shares that May Yet Be
Purchased Under the Plans 
or Programs (2)

August 1 - August 31
 
1

 
$
33.29

 

 
$

September 1 - September 30
 

 
$
35.38

 

 
$
3,500,000

October 1 - October 31
 
40,450

 
$
37.00

 
40,450

 
$
2,000,000

 
 
40,451

 
$
37.00

 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 
We purchased approximately 1 thousand shares in connection with funding employee income tax withholding obligations arising upon the lapse of restrictions on restricted shares and restricted share units.
(2) 
In September 2015, we announced that our Board of Directors approved a new $3.5 billion share repurchase program, effective through June 2019, and on October 2, 2015, we completed a "modified Dutch auction" tender offer and purchased $1.5 billion of our common stock under this program, at a price per share of $37.00.
ITEM 3.    DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4.    MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5.    OTHER INFORMATION
None.

38
Q2 FY2016 Form 10-Q | H&R Block, Inc.

Table of Contents

ITEM 6.     EXHIBITS
The following exhibits are numbered in accordance with the Exhibit Table of Item 601 of Regulation S-K:

4.1
Second Supplemental Indenture, dated September 30, 2015, among H&R Block, Inc., Block Financial LLC (formerly known as Block Financial Corporation), Deutsche Bank Trust Company Americas (formerly known as Bankers Trust Company) and U.S. Bank National Association, as separate trustee, filed as Exhibit 4.1 to the Company's current report on Form 8-K filed September 30, 2015, file number 1-06089, is incorporated herein by reference.
4.2
Officers’ Certificate, dated September 30, 2015, of Block Financial LLC (including the Form of the 4.125% Note due 2020 and the Form of the 5.250% Note due 2025), filed as Exhibit 4.2 to the Company's current report on Form 8-K filed September 30, 2015, file number 1-06089, is incorporated herein by reference.
10.1
Amended and Restated Purchase and Assumption Agreement, dated August 5, 2015, by and among H&R Block Bank, Block Financial LLC, and BofI Federal Bank, filed as Exhibit 10.1 to the Company's current report on Form 8-K filed August 5, 2015, file number 1-06089, is incorporated herein by reference.
10.2
Program Management Agreement, dated August 31, 2015, by and between Emerald Financial Services, LLC and BofI Federal Bank, filed as Exhibit 10.1 to the Company's current report on Form 8-K filed September 1, 2015, file number 1-06089, is incorporated herein by reference.
10.3
Emerald Advance Receivables Participation Agreement, dated as of August 31, 2015, by and among Emerald Financial Services, LLC, BofI Federal Bank, HRB Participant I, LLC and H&R Block, Inc., filed as Exhibit 10.2 to the Company's current report on Form 8-K filed September 1, 2015, file number 1-06089, is incorporated herein by reference.
10.4
Guaranty Agreement, dated as of August 31, 2015, by and between H&R Block, Inc. and BofI Federal Bank, filed as Exhibit 10.2 to the Company's current report on Form 8-K filed September 1, 2015, file number 1-06089, is incorporated herein by reference.
10.5
Credit and Guarantee Agreement dated September 21, 2015, by and among Block Financial LLC, H&R Block, Inc., the lenders party thereto from time to time, and JPMorgan Chase Bank, N.A., as administrative agent, filed as Exhibit 10.1 to the Company’s current report on Form 8-K filed September 21, 2015, file number 1-06089, is incorporated herein by reference.
12.1
Computation of Ratio of Earnings to Fixed Charges for H&R Block, Inc.
12.2
Computation of Ratio of Earnings to Fixed Charges for Block Financial LLC.
31.1
Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2
Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1
Certification by Chief Executive Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
32.2
Certification by Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS
XBRL Instance Document
101.SCH
XBRL Taxonomy Extension Schema
101.CAL
XBRL Extension Calculation Linkbase
101.LAB
XBRL Taxonomy Extension Label Linkbase
101.PRE
XBRL Taxonomy Extension Presentation Linkbase
101.DEF
XBRL Taxonomy Extension Definition Linkbase

H&R Block, Inc. | Q2 FY2016 Form 10-Q
39

Table of Contents

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
H&R BLOCK, INC.
 
/s/ William C. Cobb
William C. Cobb
President and Chief Executive Officer
December 9, 2015
 
/s/ Gregory J. Macfarlane
Gregory J. Macfarlane
Chief Financial Officer
December 9, 2015
 
/s/ Jeffrey T. Brown
Jeffrey T. Brown
Chief Accounting and Risk Officer
December 9, 2015

40
Q2 FY2016 Form 10-Q | H&R Block, Inc.
Exhibit


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 12.1
 
H&R BLOCK, INC.
Computation of Ratio of Earnings to Fixed Charges
(Dollars in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six months ended October 31,
 
Twelve months ended April 30,
 
 
2015
 
2014
 
2015
 
2014
 
2013
 
2012
 
2011
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pretax income (loss) from continuing operations
 
$
(424,828
)
 
$
(376,389
)
 
$
742,805

 
$
767,116

 
$
702,011

 
$
576,070

 
$
627,703

Add: Fixed charges
 
58,805

 
61,493

 
116,977

 
125,162

 
146,954

 
164,848

 
169,140

Total earnings (loss) before income taxes and fixed charges
 
$
(366,023
)
 
$
(314,896
)
 
$
859,782

 
$
892,278

 
$
848,965

 
$
740,918

 
$
796,843

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest expense
 
$
22,756

 
$
27,638

 
$
45,246

 
$
55,279

 
$
74,297

 
$
85,354

 
$
85,695

Interest on deposits
 
180

 
285

 
682

 
2,109

 
5,660

 
6,735

 
8,488

Interest portion of net rent expense (a)
 
35,869

 
33,570

 
71,049

 
67,774

 
66,997

 
72,759

 
74,957

Total fixed charges
 
$
58,805

 
$
61,493

 
$
116,977

 
$
125,162

 
$
146,954

 
$
164,848

 
$
169,140

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ratio of earnings to fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Including interest on deposits
 
-

 
-

 
7.4

 
7.1

 
5.8

 
4.5

 
4.7

Excluding interest on deposits
 
-

 
-

 
7.4

 
7.2

 
6.0

 
4.6

 
4.9

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deficiency in the coverage of fixed charges by earnings (loss) before income taxes and fixed charges
 
$
(424,828
)
 
$
(376,389
)
 
$

 
$

 
$

 
$

 
$

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) One-third of net rent expense is the portion deemed representative of the interest factor.

Note: In computing the ratio of earnings to fixed charges: (a) earnings have been based on income from continuing operations before income taxes and fixed charges (exclusive of interest capitalized) and (b) fixed charges consist of interest expense and the estimated interest portion of rents. Interest expense on uncertain tax positions has been excluded from fixed charges, as it is included as a component of income taxes in the consolidated financial statements.



Exhibit


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 12.2
 
BLOCK FINANCIAL LLC
Computation of Ratio of Earnings to Fixed Charges
(Dollars in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Six months ended October 31,
 
Twelve months ended April 30,
 
 
2015
 
2014
 
2015
 
2014
 
2013
 
2012
 
2011
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pretax income (loss) from continuing operations
 
$
(12,306
)
 
$
(13,144
)
 
$
67,628

 
$
40,828

 
$
(6,112
)
 
$
(3,107
)
 
$
(51,989
)
Add: Fixed charges
 
22,704

 
27,726

 
45,575

 
57,010

 
79,500

 
90,213

 
92,325

Total earnings before income taxes and fixed charges
 
$
10,398

 
$
14,582

 
$
113,203

 
$
97,838

 
$
73,388

 
$
87,106

 
$
40,336

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest expense
 
$
22,521

 
$
27,436

 
$
44,884

 
$
54,892

 
$
73,831

 
$
83,469

 
$
83,828

Interest on deposits
 
180

 
285

 
682

 
2,109

 
5,660

 
6,735

 
8,488

Interest portion of net rent expense (a)
 
3

 
5

 
9

 
9

 
9

 
9

 
9

Total fixed charges
 
$
22,704

 
$
27,726

 
$
45,575

 
$
57,010

 
$
79,500

 
$
90,213

 
$
92,325

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ratio of earnings to fixed charges:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Including interest on deposits
 
-

 
-

 
2.5

 
1.7

 
-

 
-

 
-

Excluding interest on deposits
 
-

 
-

 
2.5

 
1.7

 
-

 
-

 
-

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deficiency in the coverage of fixed charges by earnings (loss) before income taxes and fixed charges
 
$
(12,306
)
 
$
(13,144
)
 
$

 
$

 
$
(6,112
)
 
$
(3,107
)
 
$
(51,989
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a) One-third of net rent expense is the portion deemed representative of the interest factor.

Note: In computing the ratio of earnings to fixed charges: (a) earnings have been based on income from continuing operations before income taxes and fixed charges (exclusive of interest capitalized) and (b) fixed charges consist of interest expense and the estimated interest portion of rents. Interest expense on uncertain tax positions has been excluded from fixed charges, as it is included as a component of income taxes in the consolidated financial statements.



Exhibit
Exhibit 31.1

CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, William C. Cobb, Chief Executive Officer, certify that:

1. I have reviewed this quarterly report on Form 10-Q of H&R Block, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
Date:
December 9, 2015
 
/s/ William C. Cobb
 
 
 
William C. Cobb
 
 
 
Chief Executive Officer
H&R Block, Inc.


Exhibit
Exhibit 31.2

CERTIFICATION PURSUANT TO
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Gregory J. Macfarlane, Chief Financial Officer, certify that:

1. I have reviewed this quarterly report on Form 10-Q of H&R Block, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.
Date:
December 9, 2015
 
/s/ Gregory J. Macfarlane
 
 
 
Gregory J. Macfarlane
 
 
 
Chief Financial Officer
H&R Block, Inc.


Exhibit
Exhibit 32.1

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the quarterly report of H&R Block, Inc. (the “Company”) on Form 10‑Q for the fiscal quarter ending October 31, 2015 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, William C. Cobb, Chief Executive Officer of the Company, certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1)
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.
/s/ William C. Cobb
William C. Cobb
Chief Executive Officer
H&R Block, Inc.
December 9, 2015


Exhibit
Exhibit 32.2

CERTIFICATION PURSUANT TO
18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the quarterly report of H&R Block, Inc. (the “Company”) on Form 10‑Q for the fiscal quarter ending October 31, 2015 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Gregory J. Macfarlane, Chief Financial Officer of the Company, certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:

(1)
The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2)
The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Gregory J. Macfarlane
Gregory J. Macfarlane
Chief Financial Officer
H&R Block, Inc.
December 9, 2015