UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D. C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (date of earliest event reported): March 4, 2015
H&R BLOCK, INC.
(Exact name of registrant as specified in charter)
MISSOURI | 1-6089 | 44-0607856 |
(State or other jurisdiction of | (Commission File Number) | (I.R.S. Employer |
incorporation or organization) | Identification No.) | |
One H&R Block Way, Kansas City, MO 64105
(Address of Principal Executive Offices) (Zip Code)
(816) 854-3000
(Registrant's telephone number, including area code)
Not Applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
¨ | Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
¨ | Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Item 2.02. Results of Operations and Financial Condition.
On March 4, 2015, the Company issued a press release regarding the Company’s results of operations for the fiscal quarter ended January 31, 2015. A copy of the press release is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits
Exhibit Number Description
99.1 Press Release Issued March 4, 2015
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
H&R BLOCK, INC. | |||
Date: | March 4, 2015 | By: | /s/ Scott W. Andreasen |
Scott W. Andreasen | |||
Vice President and Secretary | |||
EXHIBIT INDEX
Exhibit 99.1 Press Release Issued March 4, 2015
Exhibit 99.1
News Release
For Immediate Release: March 4, 2015
H&R Block Announces Fiscal 2015 Third Quarter Results
KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB), the world's largest consumer tax services provider, today released its financial results for the fiscal 2015 third quarter ended January 31, 2015 and U.S tax volume through February 28.
As a result of an earlier opening of the Internal Revenue Service's (IRS) e-file system this tax season, the company reported a $309 million1 increase in revenues, to $509 million for the fiscal third quarter. This resulted in an improvement in its fiscal third quarter seasonal net loss from continuing operations to $0.13 per share.2 A majority of the company's revenues and all of its fiscal 2015 earnings will occur during its fiscal fourth quarter, and thus fiscal third quarter results are not indicative of expected performance for the full year.
The company continued its focus on driving revenue growth through improved monetization and product attach rates and believes it is on pace to achieve these goals in fiscal 2015. As of February 28, 2015, total U.S. tax returns prepared by and through H&R Block declined 4.2% as compared to the prior fiscal year. Changing tax filer timing, Affordable Care Act (ACA) form delays and errors, the carryover impact of eliminating certain promotions last tax season, competitor pricing actions and continued industry-wide fraud issues have resulted in a decline in lower-value returns.
"Despite being disappointed by the decline in early season volume, we are pleased with our monetization, overall return mix, and Tax Plus product attach rates through both our assisted channel and digital do-it-yourself products," said Bill Cobb, H&R Block's president and chief executive officer. "I'm also proud of how our organization has handled the implementation of the Affordable Care Act, which is the most significant change to the tax code in decades. Though it's too early to determine the impact of the ACA on this tax season, we are well positioned to deliver exceptional value to our clients as this plays out over the next several years."
Tax Industry Fraud
As the industry leader, H&R Block remains focused on addressing the growing industry-wide issue of tax fraud. Tax fraud is not new to the tax preparation industry and recent media coverage of fraud related to do-it-yourself tax software shows how aggressive those perpetrating fraud are becoming. The problem is growing rapidly, with the IRS estimating the total impact of tax identity fraud at greater than $5 billion in 2013. Similarly, the U.S. Treasury Department has estimated that improper payments related to the Earned Income Tax Credit (EITC) amount to $16 to $19 billion annually, up from estimates of $13 to $15 billion last year.
1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 All per share amounts are based on fully diluted shares.
H&R Block will continue to advocate for change that benefits consumers by strengthening anti-fraud measures. The company's efforts are having an impact, as evidenced by Congress's direction last year to the U.S. Treasury Department to implement consistent requirements across all tax preparation methods for those applying for the EITC. H&R Block continues to advocate for a clear implementation plan from the Treasury Department that puts these new standards in place in time for the 2016 tax season. The company is also continuing to advocate for minimum federal standards for all paid tax preparers. Without minimum standards, taxpayers will continue to be victimized by individuals who are insufficiently trained or worse, knowingly commit fraud.
"We have led the conversation regarding tax return fraud and the need for reform for years, while our competitors in the tax preparation industry have just recently joined the discussion," said Cobb. "We urge the Treasury Department to implement Congress's direction in time for tax season 2016. We need all players in the industry - the IRS, Treasury, Congress, professional tax preparers, tax preparation software makers, and taxpayers - to join together to help create solutions. These issues are taking tens of billions of dollars out of taxpayers' pockets."
Fiscal 2015 Third Quarter Highlights
▪ | Total revenues increased $309 million to $509 million primarily due to an earlier opening of the IRS's e-file system |
▪ | Seasonal net loss from continuing operations improved to $35 million, or $0.13 per share |
▪ | Non-GAAP adjusted loss per share3 from continuing operations is $0.13 |
Fiscal 2015 Third Quarter Results From Continuing Operations
Actual | Adjusted | |||||||||||||||
(in millions, except EPS) | Fiscal Year 2015 | Fiscal Year 2014 | Fiscal Year 2015 | Fiscal Year 2014 | ||||||||||||
Revenue | $ | 509 | $ | 200 | $ | 509 | $ | 200 | ||||||||
EBITDA | $ | (38 | ) | $ | (302 | ) | $ | (37 | ) | $ | (301 | ) | ||||
Pretax Loss | $ | (91 | ) | $ | (348 | ) | $ | (89 | ) | $ | (347 | ) | ||||
Net Loss | $ | (35 | ) | $ | (213 | ) | $ | (34 | ) | $ | (212 | ) | ||||
Weighted-Avg. Shares - Diluted | 275.2 | 274.1 | 275.2 | 274.1 | ||||||||||||
EPS | $ | (0.13 | ) | $ | (0.78 | ) | $ | (0.13 | ) | $ | (0.78 | ) | ||||
Business Segment Financial Results and Highlights
Tax Services
▪ | Revenues increased 159.3% to $503 million, driven mainly by the earlier opening of the IRS's e-file system. In fiscal 2014, the IRS opened e-file on January 30, which resulted in a significant shift of revenue from the fiscal third quarter to the fiscal fourth quarter of that year. |
▪ | Total operating expenses increased 12.3% to $571 million, driven by the variable costs associated with tax return preparation and increased training costs. |
3 The company reports adjusted financial performance, which it believes is a better indication of the company's recurring operations. The company also reports EBITDA (earnings before interest, taxes, depreciation and amortization), a non-GAAP financial measure, which the company finds relevant when measuring its performance. See “About Non-GAAP Financial Information” below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
▪ | Adjusted non-GAAP pretax loss decreased 77.1% to $74 million, primarily due to the timing shift in revenues mentioned above. |
Corporate
▪ | Pretax loss decreased by $10 million to $15 million, primarily as a result of lower interest expense due to the repayment of a $400 million note in October 2014 and reduced legal and consulting fees. |
Discontinued Operations
▪ | Sand Canyon Corporation (SCC), a separate legal entity from H&R Block, Inc., continued to engage in constructive settlement discussions with counterparties that have made and are expected to assert a significant majority of previously denied and possible future representation and warranty claims. |
▪ | During the third quarter, SCC entered into a settlement agreement to resolve certain of these claims. The settlement amount was fully covered by prior accruals and was paid in the fiscal third quarter. |
▪ | SCC's accrual for contingent losses related to representation and warranty claims was $144 million at January 31. |
Dividends
As just announced, a quarterly cash dividend of 20 cents per share is payable on April 1, 2015 to shareholders of record as of March 16, 2015. The April 1 dividend payment will be H&R Block's 210th consecutive quarterly dividend since the company went public in 1962.
Fiscal Third Quarter Conference Call
In conjunction with the fiscal third quarter results, the company will host a conference call at 4:30 p.m. Eastern time on March 4, 2015 for analysts, institutional investors, and shareholders to discuss the fiscal 2015 third quarter results, future outlook and a general business update. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:
U.S./Canada (866) 872-0323 or International (443) 842-7595
Conference ID: 72336180
The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.
A replay of the call will be available beginning at 6:30 p.m. Eastern time on March 4, 2015, and continuing until April 4, 2015, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 72336180. The webcast will be available for replay March 5, 2015 at http://investors.hrblock.com.
About H&R Block
H&R Block, Inc. (NYSE: HRB) is the world's largest consumer tax services provider. More than 650 million tax returns have been prepared worldwide by and through H&R Block since 1955. In fiscal 2014, H&R Block had annual revenues over $3.0 billion with 24.2 million tax returns prepared worldwide. Tax
return preparation services are provided by professional tax preparers in approximately 12,000 company-owned and franchise retail tax offices worldwide, and through H&R Block tax software products. H&R Block Bank provides affordable banking products and services. For more information, visit the H&R Block Newsroom at http://newsroom.hrblock.com/.
About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."
Forward-Looking Statements
This press release may contain forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management's plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control and which are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2014 in the section entitled "Risk Factors," as well as additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.
For Further Information
Investor Relations: Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations: Gene King, (816) 854-4672, gene.king@hrblock.com
TABLES FOLLOW
KEY OPERATING RESULTS | (unaudited, in 000s - except per share data) | |||||||||||||||
Three months ended January 31, | ||||||||||||||||
Revenues | Income (loss) | |||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||
Tax Services | $ | 503,008 | $ | 193,996 | $ | (75,428 | ) | $ | (322,099 | ) | ||||||
Corporate and Eliminations | 6,066 | 5,774 | (15,437 | ) | (25,726 | ) | ||||||||||
$ | 509,074 | $ | 199,770 | (90,865 | ) | (347,825 | ) | |||||||||
Income tax benefit | (55,554 | ) | (135,074 | ) | ||||||||||||
Net loss from continuing operations | (35,311 | ) | (212,751 | ) | ||||||||||||
Net loss from discontinued operations | (1,637 | ) | (1,960 | ) | ||||||||||||
Net loss | $ | (36,948 | ) | $ | (214,711 | ) | ||||||||||
Basic and diluted loss per share: | ||||||||||||||||
Continuing operations | $ | (0.13 | ) | $ | (0.78 | ) | ||||||||||
Discontinued operations | — | — | ||||||||||||||
Consolidated | $ | (0.13 | ) | $ | (0.78 | ) | ||||||||||
Basic and diluted shares | 275,190 | 274,110 | ||||||||||||||
Nine months ended January 31, | ||||||||||||||||
Revenues | Income (loss) | |||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||
Tax Services | $ | 760,771 | $ | 443,727 | $ | (402,630 | ) | $ | (625,807 | ) | ||||||
Corporate and Eliminations | 16,517 | 17,578 | (64,624 | ) | (85,874 | ) | ||||||||||
$ | 777,288 | $ | 461,305 | (467,254 | ) | (711,681 | ) | |||||||||
Income tax benefit | (209,865 | ) | (282,645 | ) | ||||||||||||
Net loss from continuing operations | (257,389 | ) | (429,036 | ) | ||||||||||||
Net loss from discontinued operations | (7,789 | ) | (5,805 | ) | ||||||||||||
Net loss | $ | (265,178 | ) | $ | (434,841 | ) | ||||||||||
Basic and diluted loss per share: | ||||||||||||||||
Continuing operations | $ | (0.94 | ) | $ | (1.57 | ) | ||||||||||
Discontinued operations | (0.03 | ) | (0.02 | ) | ||||||||||||
Consolidated | $ | (0.97 | ) | $ | (1.59 | ) | ||||||||||
Basic and diluted shares | 274,957 | 273,699 | ||||||||||||||
CONSOLIDATED BALANCE SHEETS | (unaudited, in 000s - except per share data) | |||||||||||
As of | January 31, 2015 | January 31, 2014 | April 30, 2014 | |||||||||
ASSETS | ||||||||||||
Cash and cash equivalents | $ | 1,321,134 | $ | 437,404 | $ | 2,185,307 | ||||||
Cash and cash equivalents — restricted | 51,085 | 44,855 | 115,319 | |||||||||
Receivables, net | 777,453 | 677,221 | 191,618 | |||||||||
Prepaid expenses and other current assets | 260,802 | 345,231 | 198,267 | |||||||||
Investments in available-for-sale securities | 367,845 | — | 423,495 | |||||||||
Total current assets | 2,778,319 | 1,504,711 | 3,114,006 | |||||||||
Mortgage loans held for investment, net | 245,663 | 282,149 | 268,428 | |||||||||
Investments in available-for-sale securities | 7,883 | 443,770 | 4,329 | |||||||||
Property and equipment, net | 308,805 | 314,565 | 304,911 | |||||||||
Intangible assets, net | 443,329 | 318,719 | 355,622 | |||||||||
Goodwill | 442,961 | 437,386 | 436,117 | |||||||||
Other assets | 151,981 | 213,987 | 210,116 | |||||||||
Total assets | $ | 4,378,941 | $ | 3,515,287 | $ | 4,693,529 | ||||||
LIABILITIES AND STOCKHOLDERS’ EQUITY | ||||||||||||
LIABILITIES: | ||||||||||||
Commercial paper borrowings | $ | 591,486 | $ | 194,984 | $ | — | ||||||
Customer banking deposits | 1,286,216 | 806,887 | 769,785 | |||||||||
Accounts payable, accrued expenses and other current liabilities | 472,490 | 520,121 | 569,007 | |||||||||
Accrued salaries, wages and payroll taxes | 118,512 | 108,583 | 167,032 | |||||||||
Accrued income taxes | 1,619 | 23,375 | 406,655 | |||||||||
Current portion of long-term debt | 781 | 400,570 | 400,637 | |||||||||
Total current liabilities | 2,471,104 | 2,054,520 | 2,313,116 | |||||||||
Long-term debt | 505,460 | 505,959 | 505,837 | |||||||||
Other noncurrent liabilities | 255,992 | 268,049 | 318,027 | |||||||||
Total liabilities | 3,232,556 | 2,828,528 | 3,136,980 | |||||||||
COMMITMENTS AND CONTINGENCIES | ||||||||||||
STOCKHOLDERS’ EQUITY: | ||||||||||||
Common stock, no par, stated value $.01 per share | 3,166 | 3,166 | 3,166 | |||||||||
Convertible preferred stock, no par, stated value $0.01 per share | — | — | — | |||||||||
Additional paid-in capital | 778,845 | 762,102 | 766,654 | |||||||||
Accumulated other comprehensive income (loss) | (1,263 | ) | (4,776 | ) | 5,177 | |||||||
Retained earnings | 1,158,376 | 734,233 | 1,589,297 | |||||||||
Less treasury shares, at cost | (792,739 | ) | (807,966 | ) | (807,745 | ) | ||||||
Total stockholders’ equity | 1,146,385 | 686,759 | 1,556,549 | |||||||||
Total liabilities and stockholders’ equity | $ | 4,378,941 | $ | 3,515,287 | $ | 4,693,529 | ||||||
CONSOLIDATED STATEMENTS OF OPERATIONS | (unaudited, in 000s - except per share amounts) | |||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||
REVENUES: | ||||||||||||||||
Service revenues | $ | 406,441 | $ | 138,613 | $ | 637,356 | $ | 358,845 | ||||||||
Royalty, product and other revenues | 63,335 | 23,788 | 81,905 | 43,268 | ||||||||||||
Interest income | 39,298 | 37,369 | 58,027 | 59,192 | ||||||||||||
509,074 | 199,770 | 777,288 | 461,305 | |||||||||||||
OPERATING EXPENSES: | ||||||||||||||||
Cost of revenues: | ||||||||||||||||
Compensation and benefits | 186,656 | 160,830 | 307,892 | 267,668 | ||||||||||||
Occupancy and equipment | 92,303 | 88,387 | 263,235 | 249,481 | ||||||||||||
Provision for bad debt and loan losses | 39,283 | 31,420 | 44,032 | 45,760 | ||||||||||||
Depreciation and amortization | 29,181 | 25,267 | 82,695 | 65,982 | ||||||||||||
Other | 47,255 | 43,761 | 116,247 | 124,087 | ||||||||||||
394,678 | 349,665 | 814,101 | 752,978 | |||||||||||||
Selling, general and administrative: | ||||||||||||||||
Marketing and advertising | 87,569 | 77,943 | 108,227 | 98,667 | ||||||||||||
Compensation and benefits | 60,380 | 60,211 | 175,697 | 168,076 | ||||||||||||
Depreciation and amortization | 14,110 | 6,544 | 33,211 | 15,371 | ||||||||||||
Other selling, general and administrative | 27,488 | 29,750 | 66,991 | 83,123 | ||||||||||||
189,547 | 174,448 | 384,126 | 365,237 | |||||||||||||
Total operating expenses | 584,225 | 524,113 | 1,198,227 | 1,118,215 | ||||||||||||
Other expense, net | 6,666 | 9,610 | 9,629 | 13,295 | ||||||||||||
Interest expense on borrowings (1) | 9,048 | 13,872 | 36,686 | 41,476 | ||||||||||||
Loss from continuing operations before income tax benefit | (90,865 | ) | (347,825 | ) | (467,254 | ) | (711,681 | ) | ||||||||
Income tax benefit | (55,554 | ) | (135,074 | ) | (209,865 | ) | (282,645 | ) | ||||||||
Net loss from continuing operations | (35,311 | ) | (212,751 | ) | (257,389 | ) | (429,036 | ) | ||||||||
Net loss from discontinued operations | (1,637 | ) | (1,960 | ) | (7,789 | ) | (5,805 | ) | ||||||||
NET LOSS | $ | (36,948 | ) | $ | (214,711 | ) | $ | (265,178 | ) | $ | (434,841 | ) | ||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||
Continuing operations | $ | (0.13 | ) | $ | (0.78 | ) | $ | (0.94 | ) | $ | (1.57 | ) | ||||
Discontinued operations | — | — | (0.03 | ) | (0.02 | ) | ||||||||||
Consolidated | $ | (0.13 | ) | $ | (0.78 | ) | $ | (0.97 | ) | $ | (1.59 | ) | ||||
(1) | The presentation of interest expense from borrowings has been restated to correct errors in presentation, whereby we reclassified such interest expense from cost of revenues to a separate caption. |
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS | (unaudited, in 000s) | |||||||
Nine months ended January 31, | 2015 | 2014 | ||||||
NET CASH USED IN OPERATING ACTIVITIES | $ | (1,247,200 | ) | $ | (1,120,322 | ) | ||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||
Purchases of available-for-sale securities | (100 | ) | (45,158 | ) | ||||
Maturities of and payments received on available-for-sale securities | 68,013 | 72,502 | ||||||
Principal payments on mortgage loans held for investment, net | 18,098 | 35,320 | ||||||
Capital expenditures | (98,876 | ) | (125,654 | ) | ||||
Payments made for business acquisitions, net of cash acquired | (112,163 | ) | (37,865 | ) | ||||
Proceeds received on notes receivable | — | 64,865 | ||||||
Franchise loans: | ||||||||
Loans funded | (48,013 | ) | (62,039 | ) | ||||
Payments received | 34,164 | 17,893 | ||||||
Other, net | 6,179 | 12,227 | ||||||
Net cash used in investing activities | (132,698 | ) | (67,909 | ) | ||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||
Repayments of commercial paper | (457,576 | ) | (80,930 | ) | ||||
Proceeds from issuance of commercial paper | 1,049,062 | 275,914 | ||||||
Repayments of long-term debt | (400,000 | ) | — | |||||
Customer banking deposits, net | 515,015 | (124,947 | ) | |||||
Dividends paid | (164,905 | ) | (164,134 | ) | ||||
Proceeds from exercise of stock options | 16,026 | 28,083 | ||||||
Other, net | (26,348 | ) | (35,919 | ) | ||||
Net cash provided by (used in) financing activities | 531,274 | (101,933 | ) | |||||
Effects of exchange rate changes on cash | (15,549 | ) | (20,016 | ) | ||||
Net decrease in cash and cash equivalents | (864,173 | ) | (1,310,180 | ) | ||||
Cash and cash equivalents at beginning of the period | 2,185,307 | 1,747,584 | ||||||
Cash and cash equivalents at end of the period | $ | 1,321,134 | $ | 437,404 | ||||
SUPPLEMENTARY CASH FLOW DATA: | ||||||||
Income taxes paid, net of refunds received | $ | 201,374 | $ | 87,672 | ||||
Interest paid on borrowings | 43,561 | 43,297 | ||||||
Interest paid on deposits | 523 | 1,696 | ||||||
Transfers of foreclosed loans to other assets | 3,240 | 6,389 | ||||||
Accrued additions to property and equipment | 1,986 | 4,113 | ||||||
Conversion of investment in preferred stock to available-for-sale common stock | 5,000 | — | ||||||
Transfer of mortgage loans held for investment to held for sale | — | 7,608 | ||||||
TAX SERVICES – FINANCIAL RESULTS | (unaudited, amounts in 000s) | |||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||
Tax preparation fees: | ||||||||||||||||
U.S. assisted | $ | 283,692 | $ | 72,108 | $ | 341,107 | $ | 123,145 | ||||||||
International | 10,021 | 9,253 | 94,308 | 82,915 | ||||||||||||
U.S. digital | 36,720 | 17,339 | 42,545 | 23,211 | ||||||||||||
330,433 | 98,700 | 477,960 | 229,271 | |||||||||||||
Royalties | 52,284 | 15,061 | 68,508 | 31,150 | ||||||||||||
Revenues from Refund Transfers | 50,899 | 15,542 | 56,472 | 21,282 | ||||||||||||
Revenues from Emerald Card® | 13,910 | 12,689 | 39,479 | 37,299 | ||||||||||||
Revenues from Peace of Mind® guarantees | 13,492 | 12,684 | 54,308 | 59,661 | ||||||||||||
Interest and fee income on Emerald Advance | 30,288 | 27,656 | 31,439 | 28,602 | ||||||||||||
Other | 11,702 | 11,664 | 32,605 | 36,462 | ||||||||||||
Total revenues | 503,008 | 193,996 | 760,771 | 443,727 | ||||||||||||
Compensation and benefits: | ||||||||||||||||
Field wages | 161,921 | 136,885 | 264,822 | 226,320 | ||||||||||||
Other wages | 41,157 | 41,629 | 117,598 | 112,029 | ||||||||||||
Benefits and other compensation | 35,625 | 34,696 | 74,349 | 72,811 | ||||||||||||
238,703 | 213,210 | 456,769 | 411,160 | |||||||||||||
Occupancy and equipment | 92,700 | 88,148 | 260,016 | 250,332 | ||||||||||||
Marketing and advertising | 87,569 | 77,852 | 106,477 | 97,435 | ||||||||||||
Depreciation and amortization | 43,287 | 31,808 | 115,896 | 81,242 | ||||||||||||
Bad debt | 38,928 | 31,420 | 42,942 | 38,535 | ||||||||||||
Supplies | 6,963 | 7,387 | 17,534 | 14,355 | ||||||||||||
Other | 63,012 | 58,982 | 152,204 | 160,505 | ||||||||||||
Total operating expenses | 571,162 | 508,807 | 1,151,838 | 1,053,564 | ||||||||||||
Other expense, net | 6,751 | 6,756 | 9,986 | 14,366 | ||||||||||||
Interest expense on borrowings | 523 | 532 | 1,577 | 1,604 | ||||||||||||
Pretax loss | $ | (75,428 | ) | $ | (322,099 | ) | $ | (402,630 | ) | $ | (625,807 | ) | ||||
U.S. TAX OPERATING DATA | (in 000s) | |||||||||||||||||
Nine months ended | Ten months ended | |||||||||||||||||
January 31, | February 28, | |||||||||||||||||
2015 | 2014 | % Change | 2015 | 2014 | % Change | |||||||||||||
Tax Returns Prepared: (1,2) | ||||||||||||||||||
H&R Block Company-Owned Operations | 1,532 | 1,595 | (3.9 | )% | 4,464 | 4,926 | (9.4 | )% | ||||||||||
H&R Block Franchise Operations | 947 | 958 | (1.1 | )% | 2,679 | 2,894 | (7.4 | )% | ||||||||||
Total H&R Block Assisted | 2,479 | 2,553 | (2.9 | )% | 7,143 | 7,820 | (8.7 | )% | ||||||||||
H&R Block Desktop | 180 | 137 | 31.4 | % | 875 | 833 | 5.0 | % | ||||||||||
H&R Block Online | 1,027 | 654 | 57.0 | % | 2,876 | 2,683 | 7.2 | % | ||||||||||
Total H&R Block Tax Software | 1,207 | 791 | 52.6 | % | 3,751 | 3,516 | 6.7 | % | ||||||||||
H&R Block Free File Alliance | 129 | 64 | 101.6 | % | 383 | 436 | (12.2 | )% | ||||||||||
Total H&R Block U.S. Returns | 3,815 | 3,408 | 11.9 | % | 11,277 | 11,772 | (4.2 | )% | ||||||||||
(1) | Prior year numbers have been reclassified between company-owned and franchise for offices which were refranchised or repurchased by the company during either year. |
(2) | Assisted returns for at January 31, 2014 include 1.8 million returns which were completed as of that date but not yet electronically filed. Revenue for these returns was recognized in the fourth quarter of fiscal year 2014. |
NON-GAAP FINANCIAL MEASURES | ||||||||||||||||
Three months ended January 31, 2015 | ||||||||||||||||
EBITDA | Pretax loss | Net loss | EPS | |||||||||||||
As reported - from continuing operations | $ | (38,302 | ) | $ | (90,865 | ) | $ | (35,311 | ) | $ | (0.13 | ) | ||||
Adjustments: | ||||||||||||||||
Loss contingencies - litigation | 337 | 337 | 207 | — | ||||||||||||
Professional fees related to HRB Bank transaction | 6 | 6 | 3 | — | ||||||||||||
Loss on sales of tax offices/businesses | 1,451 | 1,451 | 901 | — | ||||||||||||
1,794 | 1,794 | 1,111 | — | |||||||||||||
As adjusted - from continuing operations | $ | (36,508 | ) | $ | (89,071 | ) | $ | (34,200 | ) | $ | (0.13 | ) | ||||
Three months ended January 31, 2014 | ||||||||||||||||
EBITDA | Pretax loss | Net loss | EPS | |||||||||||||
As reported - from continuing operations | $ | (301,571 | ) | $ | (347,825 | ) | $ | (212,751 | ) | $ | (0.78 | ) | ||||
Adjustments: | ||||||||||||||||
Loss contingencies - litigation | 346 | 346 | 207 | — | ||||||||||||
Severance | 1,092 | 1,092 | 648 | — | ||||||||||||
Professional fees related to HRB Bank transaction | 171 | 171 | 95 | — | ||||||||||||
Gain on sales of tax offices/businesses | (616 | ) | (616 | ) | (372 | ) | — | |||||||||
993 | 993 | 578 | — | |||||||||||||
As adjusted - from continuing operations | $ | (300,578 | ) | $ | (346,832 | ) | $ | (212,173 | ) | $ | (0.78 | ) | ||||
Nine months ended January 31, 2015 | ||||||||||||||||
EBITDA | Pretax loss | Net loss | EPS | |||||||||||||
As reported - from continuing operations | $ | (314,153 | ) | $ | (467,254 | ) | $ | (257,389 | ) | $ | (0.94 | ) | ||||
Adjustments: | ||||||||||||||||
Loss contingencies - litigation | 609 | 609 | 376 | — | ||||||||||||
Severance | 1,051 | 1,051 | 654 | — | ||||||||||||
Professional fees related to HRB Bank transaction | 120 | 120 | 74 | — | ||||||||||||
Gain on sales of AFS securities | (24 | ) | (24 | ) | (15 | ) | — | |||||||||
Loss on sales of tax offices/businesses | 552 | 552 | 342 | — | ||||||||||||
2,308 | 2,308 | 1,431 | — | |||||||||||||
As adjusted - from continuing operations | $ | (311,845 | ) | $ | (464,946 | ) | $ | (255,958 | ) | $ | (0.94 | ) | ||||
NON-GAAP FINANCIAL MEASURES | ||||||||||||||||
Nine months ended January 31, 2014 | ||||||||||||||||
EBITDA | Pretax loss | Net loss | EPS | |||||||||||||
As reported - from continuing operations | $ | (587,125 | ) | $ | (711,681 | ) | $ | (429,036 | ) | $ | (1.57 | ) | ||||
Adjustments: | ||||||||||||||||
Loss contingencies - litigation | 1,069 | 1,069 | 650 | — | ||||||||||||
Severance | 4,025 | 4,025 | 2,447 | 0.01 | ||||||||||||
Professional fees related to HRB Bank transaction | 1,978 | 1,978 | 1,203 | — | ||||||||||||
Gain on sales of tax offices/businesses | (1,215 | ) | (1,215 | ) | (739 | ) | — | |||||||||
5,857 | 5,857 | 3,561 | 0.01 | |||||||||||||
As adjusted - from continuing operations | $ | (581,268 | ) | $ | (705,824 | ) | $ | (425,475 | ) | $ | (1.56 | ) | ||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
EBITDA | 2015 | 2014 | 2015 | 2014 | ||||||||||||
Net loss - as reported | $ | (36,948 | ) | $ | (214,711 | ) | $ | (265,178 | ) | $ | (434,841 | ) | ||||
Add back : | ||||||||||||||||
Discontinued operations | 1,637 | 1,960 | 7,789 | 5,805 | ||||||||||||
Income taxes | (55,554 | ) | (135,074 | ) | (209,865 | ) | (282,645 | ) | ||||||||
Interest expense | 9,272 | 14,443 | 37,195 | 43,203 | ||||||||||||
Depreciation and amortization | 43,291 | 31,811 | 115,906 | 81,353 | ||||||||||||
(1,354 | ) | (86,860 | ) | (48,975 | ) | (152,284 | ) | |||||||||
EBITDA from continuing operations | $ | (38,302 | ) | $ | (301,571 | ) | $ | (314,153 | ) | $ | (587,125 | ) | ||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||
Supplemental Information | 2015 | 2014 | 2015 | 2014 | ||||||||||||
Stock-based compensation expense: | ||||||||||||||||
Pretax | $ | 6,090 | $ | 4,715 | $ | 20,689 | $ | 15,477 | ||||||||
After-tax | 3,678 | 2,809 | 12,763 | 9,410 | ||||||||||||
Amortization of intangible assets: | ||||||||||||||||
Pretax | $ | 16,743 | $ | 8,757 | $ | 41,206 | $ | 21,351 | ||||||||
After-tax | 10,197 | 5,256 | 25,420 | 12,981 | ||||||||||||
NON-GAAP FINANCIAL INFORMATION
The accompanying press release contains non-GAAP financial measures. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider non-GAAP financial measures to be a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.
The following are descriptions of adjustments we make for our non-GAAP financial measures:
▪ | We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs. |
▪ | We exclude non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values. |
▪ | We exclude severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs. |
▪ | We exclude the gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions. |
▪ | We exclude the gains and losses on extinguishment of debt. |
We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including EBITDA, adjusted EBITDA and adjusted pretax income of continuing operations. Adjusted EBITDA and adjusted pretax income eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.