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Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D. C. 20549


FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (date of earliest event reported): February 24, 2004

H&R BLOCK, INC.


(Exact name of registrant as specified in charter)
         
Missouri   1-6089   44-0607856

 
 
(State of Incorporation)   (Commission File Number)   (I.R.S. Employer
        Identification Number)
     
4400 Main Street, Kansas City, MO   64111

 
(Address of Principal Executive Offices)   (Zip Code)

(816) 753-6900


(Registrant’s telephone number, including area code)

Not Applicable


(Former name or former address, if changed since last report)

 


TABLE OF CONTENTS

Item 12. Results of Operations and Financial Condition
SIGNATURES
EXHIBIT INDEX
Press Release


Table of Contents

Item 12. Results of Operations and Financial Condition.

On February 24, 2004, H&R Block, Inc. (the “Company”) issued a press release regarding the Company’s results of operations for the third fiscal quarter ended January 31, 2004. A copy of the press release is attached hereto as Exhibit 99.1 and is incorporated herein by reference.

 


Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

             
    H&R BLOCK, INC.

Date: February 25, 2004   By:   /s/ Bret G. Wilson
Bret G. Wilson
Vice President and Secretary
   

 


Table of Contents

EXHIBIT INDEX

Exhibit 99.1      Press Release issued February 24, 2004.

 

exv99w1
 

Ex 99.1

H&R Block Reports Third Quarter Profit/page 1

(H&R BLOCK LOGO)

News Release

For Further Information
Media Relations:

Bob Schneider, 816.932.4835, bschneider@hrblock.com
Investor Relations:
Mark Barnett, 816.701.4443, marbarnett@hrblock.com

H&R BLOCK REPORTS 59 CENTS PER SHARE THIRD QUARTER PROFIT
Early Tax Season Results Consistent with Full Year Guidance

FOR RELEASE FEBRUARY 24, 2004, 4 P.M. EST

     KANSAS CITY, Mo. — H&R Block Inc. (NYSE:HRB) today reported net income of $106.7 million, or 59 cents per diluted share, and record revenues of $977.2 million for the third quarter ended Jan. 31.

     Third quarter revenues increased 2 percent from $958.4 million last year. Third quarter net income declined $25.6 million or 19.3 percent compared with last year when the company reported third quarter earnings of $132.3 million, or 73 cents per diluted share. Third quarter 2004 results include a $17 million gain on sale of certain mortgage assets. Third quarter 2003 results include a $130.9 million gain on a similar transaction. Excluding the effect of these gains, third quarter net income increased $42.9 million or 80.2 percent over the prior year.

     The profitable third quarter marks the first time in the company’s history that it has reported a profit in each of the first three quarters of its fiscal year. H&R Block typically reports losses in its first and second quarters, and often in its third quarter as well, due to the seasonal nature of its tax and business services units.

     “All of our business segments executed effectively and delivered improved performance. We saw double-digit revenue growth in each of our businesses, excluding the mortgage asset sales that we’ve noted,” said Chairman and Chief Executive Officer Mark A. Ernst.

     “Performance in the tax filing season thus far is consistent with our overall expectations for a good, but not great, tax season,” Ernst said. “After a slow start, growth in retail tax filing has accelerated in the month of February and our digital tax services are growing very well.”

     The quarter results included $6.8 million in stock-based compensation expense, an expense that was not included in the comparable quarter last year.

 


 

H&R Block Reports Third Quarter Profit/page 2

H&R Block began to expense the costs of stock-based compensation at the beginning of the current fiscal year.

     For the nine-month period ending Jan. 31, the company reported net income of $122.3 million, a 43.1 percent increase compared with last year. Earnings per diluted share increased 45.7 percent to 67 cents. Revenues for the nine month period increased 10.8 percent to $2.1 billion.

     On a consolidated basis, the company continues to expect fiscal 2004 GAAP earnings-per-share in the range of $3.65 to $3.85 and revenue growth at the high end of its target range of 10 to 15 percent. Included in these expectations is about $24 million or 8-cents per share, of non-cash stock-based compensation expenses.

U.S. Tax Operations

     U.S. Tax operations reported pretax earnings of $68.2 million, compared with $34.1 million last year, an improvement of $34.1 million. U.S. tax operations reported a 14.9 percent increase in revenues for the quarter to $463.6 million, compared with $403.6 million last year.

     Compared with last year, the improved performance is due to an increase in the number of clients served, increased revenue per client and better expense management. These improvements were partially off-set by expenses related to adding 873 tax locations to the company’s retail network, including 459 company-owned offices in former franchise territories. Company-owned offices in former major franchise territories contributed $24.3 million to the increase in revenues.

     For the nine-month period, revenues increased 19.8 percent to $551.4 million, up $91.1 million from $460.3 million last year. The segment reported a $155.9 million pretax loss for the nine-month period, an improvement of $56.3 million or 26.5 percent compared with the $212.2 million pretax loss last year.

     From Jan. 1 through Jan. 31, tax preparation and related fees from retail tax offices increased 8.6 percent to $500.3 million. The average fee per client served rose 8.9 percent to $134.99. Total clients served, including office and digital tax solutions clients, increased 4.6 percent to 5 million. Retail tax offices served 3.7 million clients, a 0.2 percent decline from last year. Clients served by H&R Block’s digital tax solutions increased 21.7 percent.

     For the tax season through Feb. 15, tax preparation and related fees from retail tax offices increased 3.9 percent to $1.1 billion. In the period ending Feb. 15, the average fee per client increased 8 percent to $135.48. Total clients served, including office and digital tax solutions clients, increased 0.1 percent to 9.9 million. Retail tax offices served 7.9 million clients, a decline of 3.9 percent from last year. Clients served by H&R Block’s digital tax solutions increased 19.6 percent. However, year-over-year comparisons must be viewed cautiously due to the intra-week variability of tax filings and the difference in the days of the week included in the comparative periods.

     “While we saw a slow start to the tax filing season in our retail offices, the growth that we are seeing in February and the mix of clients that are coming to

 


 

H&R Block Reports Third Quarter Profit/page 3

H&R Block indicate that we are likely to be at the lower end of our expected range for retail client growth and at the higher end of our expected range for revenue per client,” Ernst said. “Combined with superior performance in our digital businesses, we believe that we are on track to meet our overall targets for the year.”

Mortgage Operations

     Mortgage operations, which include Option One Mortgage Corp. and H&R Block Mortgage Corp., reported pretax earnings of $154.5 million for the quarter, a $108 million decrease compared with pretax earnings of $262.5 million last year. For the nine-month period, pretax earnings decreased 10.8 percent to $502.3 million, compared with $563.1 million last year.

     Third quarter revenues from mortgage operations decreased 16.4 percent to $331.9 million, compared with $397 million last year. For the nine-month period, revenues increased 7 percent to $986 million, compared with $921.9 million last year.

     Third quarter 2004 results include a $17 million gain on sale of certain mortgage assets. Third quarter 2003 results include a $130.9 million gain on a similar transaction. Excluding the effect of these gains, third quarter pretax income from mortgage operations increased 4.5 percent.

     “We’re pleased with the mortgage segment results, which continue to meet our expectations. These results support our long-held view that the interest rate environment would not have a significant effect on our mortgage performance. Overall origination activity continued to be strong in the quarter, while margins declined somewhat as we had expected.” Ernst said.

     For the third quarter, the company originated $5.4 billion in mortgage loans, an 18.1 percent increase over last year’s $4.5 billion. The number of loan originations in the third quarter was 35,795, a 15.8 percent increase compared with last year.

     Mortgage servicing revenues for the quarter were $55.1 million, an increase of $11.7 million, or 27 percent, compared with $43.4 million last year. On Jan. 31, 2004, the servicing portfolio was $42.2 billion, an increase of $13.3 billion, or 46 percent, compared with Jan. 31, 2003, and up 5.2 percent over the previous quarter.

     Third quarter pretax income from H&R Block Mortgage increased 25.9 percent. Nearly 40 percent of the company’s retail loans were to clients of other H&R Block businesses.

     The segment’s residual interests continued to perform better than expected, primarily due to better than modeled loss and interest rates. Consequently, the company realized a net write-up in residual balances of $36 million, which was recorded in other comprehensive income on the balance sheet, net of deferred taxes.

 


 

H&R Block Reports Third Quarter Profit/page 4

Business Services

     RSM McGladrey Business Services Inc. reported third quarter revenues of $112.3 million, an 11.5 percent increase compared with $100.7 million last year. The segment reported pretax earnings of $2 million, a $6.2 million improvement, compared with a loss of $4.2 million in the third quarter last year.

     For the nine-month period, revenues increased 8.8 percent to $319.8 million. The segment reported a pretax loss of $7.5 million compared with a pretax loss of $12.3 million last year.

     “Our capital markets business enjoyed another strong quarter compared with last year. Higher fees in our core accounting and tax services also contributed to improved performance,” Ernst said.

Investment Services

     H&R Block Financial Advisors Inc. reported third quarter revenues of $57.8 million, an increase of 20.2 percent compared with the same quarter last year. The segment reported a pretax loss of $12.8 million, a 59.7 percent improvement compared with last year’s pretax loss of $31.8 million.

     “We saw strong improvement in all of the key drivers of the business this quarter,” Ernst said. “Overall, results of our Financial Advisors business reflect sustained changes that should allow us to have continuing performance improvement.”

     For the nine-month period, revenues increased 6.8 percent to $167.4 million, compared with $156.7 million last year. The segment reported a pretax loss of $41.9 million compared with $92.5 million in the first nine months of last year, which included $24 million in goodwill impairment charges.

International Tax Operations

     In the third quarter, revenues from international tax operations increased 23.6 percent to $10.8 million, compared with $8.8 million last year. The segment reported a pretax loss of $6.4 million, compared with a pretax loss of $5.7 million last year.

     For the nine-month period, revenues increased 24.7 percent to $35.4 million. The segment reported a $12.3 million pretax loss, compared with last year’s pretax loss of $12.4 million.

     “We enjoyed a successful conclusion to the tax season in Australia. However, unfavorable exchanges rates in Canada resulted in a higher loss for the quarter,” Ernst said.

 


 

H&R Block Reports Third Quarter Profit/page 5

Dividend declared

     H&R Block’s board of directors declared a quarterly cash dividend of 20 cents per share, payable April 1, 2004, to shareholders of record March 11, 2004. This payment will be the company’s 166th consecutive quarterly dividend.

Share repurchases

     During the third quarter, the company repurchased 3.7 million shares of its common stock at an aggregate cost of $192.3 million, or an average price of $52.61 per share. Year to date, the company has repurchased 7.8 million shares at an aggregate cost of $370 million, or an average price of $47.51 per share.

Conference call

     The company will host a conference call for analysts and institutional investors at 5 p.m. EST, Feb. 24. Mark A. Ernst and Jeffery W. Yabuki, executive vice president and chief operating officer, will discuss the quarter’s results and future expectations, as well as respond to analysts’ questions. To access the call, dial the number approximately five to 10 minutes prior to the scheduled starting time:

     U.S./Canada (888) 425-2715

     International (706) 679-8257

     No reservation or access code is needed.

     The call will be Webcast in a listen-only format for the media and public. The link to the Webcast can be obtained at www.hrblock.com.

     Supplemental financial information will be available in connection with the Webcast or can be accessed directly on H&R Block’s Investor Relations website at www.hrblock.com/about/investor following market close.

     A replay of the call will be available beginning at 8 p.m. EST, Feb. 24 and continuing until 8 p.m. EST, March 9, by dialing 800-642-1687 (U.S./Canada) or 706-645-9291 (International). The replay access code is 5141529. A replay of the Webcast will also be available on the company’s Web site at www.hrblock.com through March 9.

###

     Except for historical information contained herein, the matters set forth in this press release are forward-looking statements based upon current information and expectations. Such statements speak only as of the date on which they are made, are not guarantees of future performance, and involve certain risks, uncertainties and assumptions that could cause actual results to differ materially from what is expressed, implied or forecast in such forward-looking statements. Such differences could be caused by a number of factors, including, but not limited

 


 

H&R Block Reports Third Quarter Profit/page 6

to: the uncertainty that the company will achieve or exceed its revenue, earnings, and earnings per share growth goals or expectations for fiscal year 2004 and that actual financial results for fiscal year 2004 will fall within the guidance provided by the company; the uncertainty of the company’s ability to purchase shares of its common stock; the uncertainty of the effect of any share repurchases upon the company and its shareholders; the uncertainty as to the effect on financial results of the adoption of accounting pronouncements; changes in interest rates; changes in economic, political or regulatory environments; the uncertainty of assumptions utilized to estimate cash flows from residual interests in mortgage securitizations and mortgage servicing rights; risks associated with sources of liquidity for each of the lines of business of the company; changes in competition; litigation involving the company and its subsidiaries; and risks described from time to time in reports and registration statements filed by H&R Block Inc. and its subsidiaries with the Securities and Exchange Commission. Readers should take these factors into account in evaluating such forward-looking statements.

     About H&R Block: H&R Block Inc. (www.hrblock.com) is a diversified company with subsidiaries that deliver tax, financial, mortgage and business products and services. It is the only major company with subsidiaries offering a full range of software, online and in-office tax solutions, combined with personalized financial advice about retirement savings, home ownership, and other opportunities to help clients build a better financial future. As the world’s largest tax services company, H&R Block served nearly 21 million clients in the U.S. and 11 countries in 2003. H&R Block Financial Advisors Inc. offers investment services and securities products. With more than 1,000 financial advisors serving clients at more than 400 offices, H&R Block Financial Advisors Inc. is a member NYSE, SIPC, a registered broker-dealer and a registered investment advisor. H&R Block Inc. is not a registered broker-dealer and is not a registered investment advisor. H&R Block Mortgage Corp. offers a full range of retail mortgage products. Option One Mortgage Corp. provides mortgage services and offers wholesale mortgage products through large financial institutions and a network of 24,000 independent mortgage brokers. RSM McGladrey Business Services Inc. and its subsidiaries serve mid-sized businesses and their owners with tax, accounting and business consulting services, as well as personal wealth management services.

- end -

 


 

H&R BLOCK, INC.
KEY OPERATING RESULTS

Unaudited, amounts in thousands, except per share data

                   
      Three months ended January 31,
     
      2004   2003
     
 
Revenues
  $ 977,157     $ 958,413  
 
   
     
 
Income before taxes
    176,120       222,934  
Net income
  $ 106,726     $ 132,313  
 
   
     
 
Basic earnings per share
  $ 0.60     $ 0.74  
 
   
     
 
 
Basic shares outstanding
    176,732       178,770  
Diluted earnings per share
  $ 0.59     $ 0.73  
 
   
     
 
 
Diluted shares outstanding
    180,984       182,173  
                   
      Nine months ended January 31,
     
      2004   2003
     
 
Revenues
  $ 2,062,702     $ 1,861,175  
 
   
     
 
Income before taxes
    212,083       144,783  
Net income before change in accounting principle
    128,621       85,422  
Cumulative effect of change in accounting principle, net of taxes
    (6,359 )      
Net income
  $ 122,262     $ 85,422  
 
   
     
 
Basic earnings per share:
               
 
Before change in accounting principle
  $ 0.72     $ 0.48  
 
Net income
  $ 0.69     $ 0.48  
 
   
     
 
 
Basic shares outstanding
    177,964       179,620  
Diluted earnings per share:
               
 
Before change in accounting principle
  $ 0.71     $ 0.46  
 
Net income
  $ 0.67     $ 0.46  
 
   
     
 
 
Diluted shares outstanding
    181,481       184,378  

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

In the second quarter of fiscal year 2004, the Company adopted Emerging Issues Task Force Issue No. 00-21, “Revenue Arrangements with Multiple Deliverables” (EITF 00-21) as of May 1, 2003. As a result of the adoption of EITF 00-21, the Company recorded a cumulative effect of a change in accounting principle of $6.4 million, net of taxes of $4.0 million.

Basic earnings per share is based on the weighted average number of shares outstanding. The dilutive effect of potential common shares is included in diluted earnings per share.

Certain reclassifications have been made to prior year amounts to conform to the current period presentation. These reclassifications had no effect on the results of operations or stockholders’ equity as previously reported.

 


 

H&R BLOCK, INC.
SEGMENT FINANCIAL RESULTS

Unaudited, amounts in thousands

                                 
    Three months ended January 31,
   
    Revenues   Income (loss)
   
 
    2004   2003   2004   2003
   
 
 
 
U.S. Tax Operations
  $ 463,646     $ 403,571     $ 68,236     $ 34,137  
Mortgage Operations
    331,926       396,980       154,476       262,466  
Business Services
    112,293       100,741       1,955       (4,197 )
Investment Services
    57,753       48,047       (12,811 )     (31,755 )
International Tax Operations
    10,849       8,779       (6,409 )     (5,735 )
Corporate Operations
    690       295       (29,327 )     (31,982 )
 
   
     
     
     
 
 
  $ 977,157     $ 958,413       176,120       222,934  
 
   
     
                 
Income taxes
                    69,394       90,621  
 
                   
     
 
Net income
                  $ 106,726     $ 132,313  
 
                   
     
 
                                 
    Nine months ended January 31,
   
    Revenues   Income (loss)
   
 
    2004   2003   2004   2003
   
 
 
 
U.S. Tax Operations
  $ 551,357     $ 460,286     $ (155,874 )   $ (212,192 )
Mortgage Operations
    985,977       921,874       502,331       563,071  
Business Services
    319,816       293,938       (7,456 )     (12,255 )
Investment Services
    167,443       156,737       (41,904 )     (92,488 )
International Tax Operations
    35,403       28,388       (12,262 )     (12,436 )
Corporate Operations
    2,706       (48 )     (72,752 )     (88,917 )
 
   
     
     
     
 
 
  $ 2,062,702     $ 1,861,175       212,083       144,783  
 
   
     
                 
Income taxes
                    83,462       59,361  
 
                   
     
 
Net income before change in accounting principle
                    128,621       85,422  
Cumulative effect of change in accounting principle, net of taxes
                    (6,359 )      
 
                   
     
 
Net income
                  $ 122,262     $ 85,422  
 
                   
     
 

 


 

H&R BLOCK, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS

Amounts in thousands, except share data

                         
            January 31,   April 30,
            2004   2003
           
 
            (unaudited)   (audited)
ASSETS
               
Current assets:
               
 
Cash and cash equivalents
  $ 671,089     $ 875,353  
 
Cash and cash equivalents - restricted
    606,832       438,242  
 
Marketable securities - trading
    70,280       23,859  
 
Receivables from customers, brokers, dealers and clearing organizations, net
    645,357       517,037  
 
Receivables, net
    1,093,051       403,197  
 
Prepaid expenses and other current assets
    611,561       489,673  
 
 
   
     
 
   
Total current assets
    3,698,170       2,747,361  
 
 
   
     
 
Other assets:
               
 
Residual interests in securitizations
    233,851       264,337  
 
Mortgage servicing rights
    106,196       99,265  
 
Property and equipment, net
    284,148       288,594  
 
Intangible assets, net
    340,748       341,865  
 
Goodwill, net
    948,530       714,215  
 
Other
    176,544       148,268  
 
 
   
     
 
Total assets
  $ 5,788,187     $ 4,603,905  
 
 
   
     
 
     
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
Current liabilities:
               
 
Current portion of long-term debt
  $ 277,599     $ 55,678  
 
Commercial paper
    1,411,177        
 
Accounts payable to customers, brokers and dealers
    1,126,103       862,694  
 
Accounts payable, accrued expenses and other
    398,250       468,933  
 
Accrued salaries, wages and payroll taxes
    170,043       210,629  
 
Accrued income taxes
    73,419       299,262  
 
 
   
     
 
   
Total current liabilities
    3,456,591       1,897,196  
 
 
   
     
 
Long-term debt
    551,406       822,302  
Other non-current liabilities
    303,624       220,698  
 
 
   
     
 
   
Total liabilities
    4,311,621       2,940,196  
 
 
   
     
 
Stockholders’ equity:
               
 
Common stock, no par, stated value $.01 per share
    2,179       2,179  
 
Additional paid-in capital
    530,282       496,393  
 
Accumulated other comprehensive income
    56,591       36,862  
 
Retained earnings
    2,240,592       2,221,868  
 
Less cost of 42,409,777 and 38,343,944 shares of common stock in treasury
    (1,353,078 )     (1,093,593 )
 
 
   
     
 
   
Total stockholders’ equity
    1,476,566       1,663,709  
 
 
   
     
 
Total liabilities and stockholders’ equity
  $ 5,788,187     $ 4,603,905  
 
 
   
     
 

 


 

H&R BLOCK, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

Unaudited, amounts in thousands

                         
            Nine months ended January 31,
           
            2004   2003
           
 
Cash flows from operating activities:
               
 
Net income
  $ 122,262     $ 85,422  
 
Adjustments to reconcile net income to net cash used in operating activities:
               
     
Depreciation and amortization
    122,497       114,738  
     
Accretion of residual interests in securitizations
    (118,389 )     (113,146 )
     
Impairment of residual interests in securitizations
    26,048       25,589  
     
Additions to trading securities - residual interests in securitizations
    (251,585 )     (326,395 )
     
Proceeds from net interest margin transactions
    197,417       325,642  
     
Realized gain on sale of NIM residuals
    (17,000 )     (130,881 )
     
Additions to mortgage servicing rights
    (64,265 )     (55,960 )
     
Amortization of mortgage servicing rights
    57,334       33,273  
     
Net change in receivable from Trusts
    (12,565 )     (73,494 )
     
Cumulative effect of change in accounting principle
    6,359        
     
Impairment of goodwill
          24,000  
     
Mortgage loans held for sale:
               
       
Originations and purchases
    (17,006,283 )     (12,640,440 )
       
Sales and principal repayments
    16,948,363       12,629,199  
     
Other net changes in working capital, net of acquisitions
    (1,011,833 )     (264,296 )
 
 
   
     
 
     
Net cash used in operating activities
    (1,001,640 )     (366,749 )
 
 
   
     
 
Cash flows from investing activities:
               
 
Available-for-sale securities:
               
   
Purchases of available-for-sale securities
    (10,495 )     (10,577 )
   
Cash received from residual interests in securitizations
    127,997       117,522  
   
Cash received from sale of NIM residuals
    17,000       142,486  
   
Sales of other available-for-sale securities
    17,604       9,730  
 
Purchases of property and equipment, net
    (81,178 )     (95,629 )
 
Payments made for business acquisitions, net of cash acquired
    (280,280 )     (24,239 )
 
Other, net
    11,943       (6,004 )
 
 
   
     
 
     
Net cash provided by (used in) investing activities
    (197,409 )     133,289  
 
 
   
     
 
Cash flows from financing activities:
               
 
Repayments of notes payable
    (1,022,716 )     (9,301,285 )
 
Proceeds from issuance of notes payable
    2,433,893       9,888,088  
 
Proceeds from issuance of securitization financing
    50,100        
 
Repayments of securitization financing
    (50,100 )      
 
Payments on acquisition debt
    (50,820 )     (52,107 )
 
Dividends paid
    (103,538 )     (93,645 )
 
Payments to acquire treasury shares
    (371,242 )     (317,608 )
 
Proceeds from issuance of common stock
    111,155       112,813  
 
Other, net
    (1,947 )     (2,023 )
 
 
   
     
 
     
Net cash provided by financing activities
    994,785       234,233  
 
 
   
     
 
Net increase (decrease) in cash and cash equivalents
    (204,264 )     773  
Cash and cash equivalents at beginning of the period
    875,353       436,145  
 
 
   
     
 
Cash and cash equivalents at end of the period
  $ 671,089     $ 436,918  
 
 
   
     
 
Supplementary cash flow data:
               
 
Income taxes paid
  $ 245,355     $ 176,168  
 
Interest paid
    57,458       55,193  

 


 

H&R BLOCK, INC.
CONDENSED CONSOLIDATED INCOME STATEMENTS

Unaudited, amounts in thousands, except per share data

                                   
      Three Months Ended   Nine Months Ended
      January 31,   January 31,
     
 
      2004   2003   2004   2003
     
 
 
 
Revenues:
                               
 
Service revenues
  $ 591,050     $ 510,042     $ 1,037,312     $ 907,015  
 
Gain on sale of mortgage assets:
    168,965       306,364       581,893       602,749  
 
Interest income
    117,643       57,230       276,462       228,176  
 
Product sales
    51,324       43,312       107,839       74,234  
 
Royalties
    44,427       39,026       49,410       43,082  
 
Other income
    3,748       2,439       9,786       5,919  
 
 
   
     
     
     
 
 
    977,157       958,413       2,062,702       1,861,175  
 
 
   
     
     
     
 
Operating expenses:
                               
 
Employee compensation and benefits
    392,835       352,209       873,804       791,692  
 
Occupancy and equipment
    94,764       87,349       253,229       223,642  
 
Depreciation and amortization
    46,487       42,670       122,497       114,738  
 
Marketing and advertising
    67,975       55,331       99,766       85,335  
 
Interest
    21,361       24,817       64,457       69,789  
 
Supplies, freight and postage
    28,609       33,154       51,350       55,472  
 
Impairment of goodwill
                      24,000  
 
Other
    150,622       142,591       389,991       356,300  
 
 
   
     
     
     
 
 
    802,653       738,121       1,855,094       1,720,968  
 
 
   
     
     
     
 
Operating income
    174,504       220,292       207,608       140,207  
Other income, net
    1,616       2,642       4,475       4,576  
 
 
   
     
     
     
 
Income before taxes
    176,120       222,934       212,083       144,783  
Income taxes
    69,394       90,621       83,462       59,361  
 
 
   
     
     
     
 
Net income before cumulative effect of change in accounting principle
    106,726       132,313       128,621       85,422  
Cumulative effect of change in accounting principle for multiple deliverable revenue arrangements, less income taxes of $4,031
                (6,359 )      
 
 
   
     
     
     
 
Net income
  $ 106,726     $ 132,313     $ 122,262     $ 85,422  
 
 
   
     
     
     
 
Basic earnings per share:
                               
 
Before change in accounting principle
  $ 0.60     $ 0.74     $ 0.72     $ 0.48  
 
Cumulative effect of change in accounting
                (0.03 )      
 
 
   
     
     
     
 
 
Net income
  $ 0.60     $ 0.74     $ 0.69     $ 0.48  
 
 
   
     
     
     
 
 
Basic shares outstanding
    176,732       178,770       177,964       179,620  
Diluted earnings per share:
                               
 
Before change in accounting principle
  $ 0.59     $ 0.73     $ 0.71     $ 0.46  
 
Cumulative effect of change in accounting
                (0.04 )      
 
 
   
     
     
     
 
 
Net income
  $ 0.59     $ 0.73     $ 0.67     $ 0.46  
 
 
   
     
     
     
 
 
Diluted shares outstanding
    180,984       182,173       181,481       184,378  

 


 

H&R BLOCK, INC.
SELECTED OPERATING DATA

Unaudited

Option One Mortgage Corporation

                                     
        Three months ended
       
        01/31/2004   01/31/2003   % change   10/31/2003
       
 
 
 
Number of loans originated
                               
 
Wholesale (non-prime)
    30,678       25,061       22.4 %     36,233  
 
Retail: Prime
    1,291       3,560       -63.7 %     1,944  
   
Non-prime
    3,826       2,284       67.5 %     4,110  
 
 
   
     
     
     
 
 
Total
    35,795       30,905       15.8 %     42,287  
 
 
   
     
     
     
 
Volume of loans originated (000’s)
                               
 
Wholesale (non-prime)
  $ 4,732,182     $ 3,756,809       26.0 %   $ 5,603,118  
 
Retail: Prime
    157,438       496,176       -68.3 %     247,661  
   
Non-prime
    464,926       280,738       65.6 %     492,977  
 
 
   
     
     
     
 
 
Total
  $ 5,354,546     $ 4,533,723       18.1 %   $ 6,343,756  
 
 
   
     
     
     
 
Loan sales
  $ 5,308,800     $ 4,599,255       15.4 %   $ 6,330,449  
 
 
   
     
     
     
 
Servicing portfolio
                               
 
Number of loans serviced
    308,305       232,979       32.3 %     295,636  
 
Servicing portfolio ($ bn’s)
  $ 42.2     $ 28.9       46.0 %   $ 40.1  

H&R Block Financial Advisors, Inc.

                                 
    Three months ended
   
    01/31/2004   01/31/2003   % change   10/31/2003
   
 
 
 
Customer trades
    413,338       306,119       35.0 %     347,828  
Customer daily average trades
    6,776       4,638       46.1 %     5,351  
Average revenue per trade
  $ 113.61     $ 115.57       -1.7 %   $ 116.22  
Number of active accounts
    741,824       670,000       10.7 %     748,403  
Ending balance of assets under administration ($ bn’s)
  $ 27.5     $ 21.0       31.0 %   $ 25.7  
Average assets per active account
  $ 37,122     $ 31,397       18.2 %   $ 34,340  
Ending customer margin balances ($ millions)
  $ 594     $ 535       11.0 %   $ 538  
Ending payables to customers ($ millions)
  $ 1,076     $ 802       34.2 %   $ 981  

 


 

H&R Block, Inc.
Preliminary U.S. Tax Operating Data

Amounts in thousands, except average fee and number of offices

                             
        Period
       
        1/1-1/31   2/1-2/15   YTD 2/15
Tax preparation & related fees (1)
                       
 
Fiscal year 2004
                       
   
Company-owned offices (2)
  $ 309,034     $ 364,345     $ 673,379  
   
Former major franchise territories (3)
    21,889       27,146       49,035  
   
 
   
     
     
 
   
Total company-owned offices
    330,923       391,491       722,414  
   
Franchise offices (4)
    169,338       182,173       351,511  
   
 
   
     
     
 
 
  $ 500,261     $ 573,664     $ 1,073,925  
   
 
   
     
     
 
 
Fiscal year 2003 (5)
                       
   
Company-owned offices (2)
  $ 288,175     $ 365,196     $ 653,371  
   
Former major franchise territories (3)
    18,714       28,246       46,960  
   
 
   
     
     
 
   
Total company-owned offices
    306,889       393,442       700,331  
   
Franchise offices (4)
    153,725       180,043       333,768  
   
 
   
     
     
 
 
  $ 460,614     $ 573,485     $ 1,034,099  
   
 
   
     
     
 
 
Percent change
                       
   
Company-owned offices
    7.2 %     -0.2 %     3.1 %
   
Former major franchise territories
    17.0 %     -3.9 %     4.4 %
   
 
   
     
     
 
   
Total company-owned offices
    7.8 %     -0.5 %     3.2 %
   
 
   
     
     
 
   
Franchise offices
    10.2 %     1.2 %     5.3 %
   
 
   
     
     
 
   
Total
    8.6 %     0.0 %     3.9 %
   
 
   
     
     
 
Total clients served
                       
 
Fiscal year 2004
                       
   
Company-owned offices (2)
    2,191       2,553       4,744  
   
Former major franchise territories (3)
    168       208       376  
   
 
   
     
     
 
   
Total company-owned offices
    2,359       2,761       5,120  
   
Franchise offices (4)
    1,347       1,460       2,807  
   
Digital tax solutions (6)
    1,268       737       2,005  
   
 
   
     
     
 
 
    4,974       4,958       9,932  
   
 
   
     
     
 
 
Fiscal year 2003 (5)
                       
   
Company-owned offices (2)
    2,228       2,734       4,962  
   
Former major franchise territories (3)
    157       233       390  
   
 
   
     
     
 
   
Total company-owned offices
    2,385       2,967       5,352  
   
Franchise offices (4)
    1,330       1,565       2,895  
   
Digital tax solutions (6)
    1,042       634       1,676  
   
 
   
     
     
 
 
    4,757       5,166       9,923  
   
 
   
     
     
 
 
Percent change
                       
   
Company-owned offices
    -1.7 %     -6.6 %     -4.4 %
   
Former major franchise territories
    7.0 %     -10.7 %     -3.6 %
   
 
   
     
     
 
   
Total company-owned offices
    -1.1 %     -6.9 %     -4.3 %
   
 
   
     
     
 
   
Franchise offices
    1.3 %     -6.7 %     -3.0 %
   
Digital tax solutions
    21.7 %     16.3 %     19.6 %
   
 
   
     
     
 
   
Total
    4.6 %     -4.0 %     0.1 %
   
 
   
     
     
 
Average fee per client served (7)
                       
 
Fiscal year 2004
                       
   
Company-owned offices (2)
  $ 141.05     $ 142.71     $ 141.94  
   
Former major franchise territories (3)
    130.29       130.51       130.41  
   
 
   
     
     
 
   
Total company-owned offices
    140.28       141.79       141.10  
   
Franchise offices (4)
    125.71       124.78       125.23  
   
 
   
     
     
 
 
  $ 134.99     $ 135.91     $ 135.48  
   
 
   
     
     
 
 
Fiscal year 2003 (5)
                       
   
Company-owned offices (2)
  $ 129.34     $ 133.58     $ 131.67  
   
Former major franchise territories (3)
    119.20       121.23       120.41  
   
 
   
     
     
 
   
Total company-owned offices
    128.67       132.61       130.85  
   
Franchise offices (4)
    115.58       115.04       115.29  
   
 
   
     
     
 
 
  $ 123.99     $ 126.54     $ 125.39  
   
 
   
     
     
 

 


 

H&R Block, Inc.
Preliminary U.S. Tax Operating Data

Amounts in thousands, except average fee and number of offices

                             
        Period
       
        1/1-1/31   2/1-2/15   YTD 2/15
       
 
 
 
Percent change
                       
   
Company-owned offices
    9.1 %     6.8 %     7.8 %
   
Former major franchise territories
    9.3 %     7.7 %     8.3 %
   
 
   
     
     
 
   
Total company-owned offices
    9.0 %     6.9 %     7.8 %
   
 
   
     
     
 
   
Franchise offices
    8.8 %     8.5 %     8.6 %
   
 
   
     
     
 
   
Total
    8.9 %     7.4 %     8.0 %
   
 
   
     
     
 
Refund anticipation loans
                       
 
Fiscal year 2004
                       
   
Company-owned offices (2)
    1,112       1,042       2,154  
   
Former major franchise territories (3)
    81       77       158  
   
 
   
     
     
 
   
Total company-owned offices
    1,193       1,119       2,312  
   
Franchise offices (4)
    713       610       1,323  
   
Digital tax solutions (6)
    20       25       45  
   
 
   
     
     
 
 
    1,926       1,754       3,680  
   
 
   
     
     
 
 
Fiscal year 2003 (5)
                       
   
Company-owned offices (2)
    1,146       1,148       2,294  
   
Former major franchise territories (3)
    81       89       170  
   
 
   
     
     
 
   
Total company-owned offices
    1,227       1,237       2,464  
   
Franchise offices (4)
    703       653       1,356  
   
Digital tax solutions (6)
    19       29       48  
   
 
   
     
     
 
 
    1,949       1,919       3,868  
   
 
   
     
     
 
 
Percent change
                       
   
Company-owned offices
    -3.0 %     -9.2 %     -6.1 %
   
Former major franchise territories
    0.0 %     -13.5 %     -7.1 %
   
 
   
     
     
 
   
Total company-owned offices
    -2.8 %     -9.5 %     -6.2 %
   
 
   
     
     
 
   
Franchise offices
    1.4 %     -6.6 %     -2.4 %
   
Digital tax solutions
    5.3 %     -13.8 %     -6.3 %
   
 
   
     
     
 
   
Total
    -1.2 %     -8.6 %     -4.9 %
   
 
   
     
     
 
                     
        FY 2004   FY 2003
       
 
Offices
               
 
Company-owned offices (2)
    4,746       4,672  
 
Former major franchise territories (3)
    459       **  
 
Company-owned shared office locations (8)
    947       607  
 
 
   
     
 
   
Total company-owned offices
    6,152       5,279  
 
 
   
     
 
 
Franchise offices (4)
    3,374       3,398  
 
Former major franchise territories (3)
    **       529  
 
Franchise shared office locations (8)
    325       95  
 
 
   
     
 
   
Total franchise offices
    3,699       4,022  
 
 
   
     
 
 
    9,851       9,301  
 
 
   
     
 


(1)   Includes fees received for tax return preparation services and system administration fees.
 
(2)   Excludes company-owned offices in former major franchise territories which commenced operations during fiscal year 2004.
 
(3)   Impact of company-owned offices in former major franchise territories which commenced operations during fiscal year 2004.
 
(4)   Represents remaining major franchise territories and other franchises.
 
(5)   Prior year numbers have been reclassified between company-owned and franchise offices for offices in former franchise territories which commenced company-owned operations during fiscal year 2004.
 
(6)   Includes on-line completed and paid returns and federal software units sold.
 
(7)   Calculated as tax preparation and related fees divided by clients served.
 
(8)   Shared locations include offices located within Wal-Mart, Sears and other third-party businesses.