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H&R Block Reports Market Share Gains in First Half of Tax Season; Announces Fiscal 2017 Third Quarter Results

March 07, 2017

KANSAS CITY, Mo., March 07, 2017 (GLOBE NEWSWIRE) -- H&R Block, Inc. (NYSE:HRB) today released U.S. tax return volume through February 28 and its financial results for the fiscal 2017 third quarter ended January 31, 2017.  The company typically reports a fiscal third quarter operating loss due to the seasonality of its tax business.

Fiscal Third Quarter and Tax Season Highlights1

  • H&R Block Assisted and do-it-yourself (DIY) tax preparation businesses achieve market share gains in the first half of the tax season.
  • Revenues and earnings for the fiscal 2017 third quarter impacted by delayed tax season; company reiterates financial outlook for full year.
  • Revenues declined $23 million due to the delayed tax season, while total operating expenses declined $18 million primarily due to cost reduction efforts, which led to lower compensation and benefits and marketing costs.
  • Loss per share increased $0.15 due entirely to reductions in the company's effective tax rate and shares outstanding.  The reduction in shares outstanding will be accretive on a full year basis, but negatively impacts those quarters with a seasonal net loss.
  • Repurchased approximately 4.4 million shares for an aggregate purchase price of $100 million during the third quarter, bringing total share repurchases for fiscal 2017 to approximately 14.0 million shares for $317 million.

Tax Season Results2

H&R Block return volume outperformed industry results when compared to IRS data reported through February 24. In total, the IRS reported a decline in e-files of 10% compared to the company's decline of 7%. Market share gains were realized in both the Assisted and DIY categories.  In the Assisted category, H&R Block outperformed the industry with a decline of 8% compared to the IRS reported decline of 13%.  In the DIY category, H&R Block outperformed the industry with a decline of 5% compared to the IRS reported decline of 8%.  While overall industry and company volume is expected to improve during the second half of the tax season, company performance relative to the industry is expected to moderate given the conclusion of its Free Federal 1040EZ and Refund Advance promotions on February 28.

CEO Perspective

"We are delivering what we promised in December.  Through aggressive Assisted and DIY offers, we are achieving our goal of new client growth and I'm pleased that we gained market share in both the Assisted and DIY tax preparation categories in the first half of the tax season," said Bill Cobb, H&R Block's president and chief executive officer.  "I'm proud of what we have accomplished so far.  These results are in line with our expectations for the first half of the season. And with our new partner, IBM Watson, we are focused on continued execution of our reinvented client experience over the remainder of the tax season."

The growth in market share is attributable to solid execution of an aggressive plan designed to change the trajectory of prior year client losses. In the Assisted tax preparation business, this included the launch of the no-interest, no-fee Refund Advance loan product and the Free Federal 1040EZ promotion.  The company also introduced a new, exclusive client experience that incorporates IBM Watson, bringing the power of cognitive computing technology and the expertise of over 60 years of tax preparation experience together for the first time in the industry. In the company's DIY business, it expanded its free filing option with the launch of H&R Block More ZeroSM and introduced significant product enhancements.

For the fiscal year, H&R Block expects to deliver results in line with its annual financial outlook previously provided in December 2016.

Fiscal 2017 Third Quarter Results From Continuing Operations
    Actual   Adjusted4
(in millions, except EPS)   Fiscal Year
2017
  Fiscal Year
2016
  Fiscal Year
2017
  Fiscal Year
2016
Revenue   $ 452     $ 475     $ 452     $ 475  
Pretax Loss   $ (151 )   $ (147 )   $ (151 )   $ (146 )
Net Loss   $ (101 )   $ (79 )   $ (101 )   $ (79 )
Weighted-Avg. Shares - Diluted   207.9     231.9     207.9     231.9  
EPS3   $ (0.49 )   $ (0.34 )   $ (0.49 )   $ (0.34 )
EBITDA4   $ (79 )   $ (78 )   $ (80 )   $ (77 )

Income Statement

  • Total revenues decreased $22.7 million to $451.9 million, primarily due to lower client volumes in the Assisted and DIY tax preparation businesses resulting from the delay in the overall tax season, coupled with the pricing impact of the early season promotions such as Free Federal 1040EZ and H&R Block More Zero. 
  • Total operating expenses decreased $17.7 million to $576.7 million.  Compensation and benefits and marketing expenses declined as a result of prior year cost reduction efforts.  The reductions were partially offset by third-party fees associated with the Refund Advance product.
  • Pretax loss increased $4.1 million to $150.6 million.
  • Loss per share from continuing operations increased $0.15 to $0.49, due entirely to reductions in the company's effective tax rate and shares outstanding. The reduction in shares outstanding will be accretive on a full year basis, but negatively impacts those quarters with a seasonal net loss.

CFO Perspective

"We are starting to fully realize the benefits of last year's cost reduction efforts," said Tony Bowen, H&R Block's chief financial officer. "These savings have enabled us to invest in other areas of the business, including our early season promotions and our new DIY pricing structure, which have been instrumental in achieving new client growth and taking market share in the first half of this season."

Balance Sheet

  • Mortgage loans and real estate owned were liquidated during the third fiscal quarter for cash proceeds of $188.2 million, which approximated book value.
  • Seasonal line of credit borrowings, which are included in long-term debt, were $1.1 billion as of January 31, 2017.

Discontinued Operations

  • Sand Canyon Corporation's accrual for contingent losses related to representation and warranty claims decreased $21 million from the prior quarter to $5 million as a result of settlement payments to counterparties.  The settlement payments were fully covered by prior accruals.

Share Repurchases and Dividends

  • During the third quarter of fiscal 2017, the company repurchased and retired approximately 4.4 million shares at an aggregate price of $100.0 million, or $22.83 per share bringing the total share repurchases for fiscal 2017 to approximately 14.0 million shares for $317.0 million.  As of January 31, 2017, 207.2 million shares were outstanding. 
     
  • The company completed these share repurchases under a $3.5 billion share repurchase program approved by the company’s board of directors in August 2015, which runs through June 2019. Under this program, the company has repurchased approximately 70 million shares of its common stock, or 25.5% of shares outstanding at the beginning of the program, for an aggregate purchase price of approximately $2.3 billion.
     
  • As previously announced, a quarterly cash dividend of $0.22 per share is payable on April 3, 2017 to shareholders of record as of March 14, 2017.  H&R Block has paid quarterly dividends consecutively since the company went public in 1962.

Conference Call

Discussion of the fiscal 2017 third quarter results, future outlook and a general business update will occur during the company’s previously announced fiscal third quarter earnings conference call for analysts, institutional investors, and shareholders. The call is scheduled for 4:30 p.m. Eastern time on March 7, 2017. To access the call, please dial the number below approximately 10 minutes prior to the scheduled starting time:

U.S./Canada (888) 895-5260 or International (443) 842-7595
Conference ID: 46102763

The call will also be webcast in a listen-only format for the media and public. The link to the webcast can be accessed directly at http://investors.hrblock.com.

A replay of the call will be available beginning at 7:30 p.m. Eastern time on March 7, 2017, and continuing until April 7, 2017, by dialing (855) 859-2056 (U.S./Canada) or (404) 537-3406 (International). The conference ID is 46102763. The webcast will be available for replay March 8, 2017 at http://investors.hrblock.com.

About H&R Block

H&R Block, Inc. (NYSE:HRB) is a global consumer tax services provider. Tax return preparation services are provided by professional tax preparers in approximately 12,000 company-owned and franchise retail tax offices worldwide, and through H&R Block tax software products for the DIY consumer. H&R Block also offers adjacent Tax Plus products and services. In fiscal 2016, H&R Block had annual revenues of over $3 billion with 23.2 million tax returns prepared worldwide. For more information, visit the H&R Block Newsroom.

About Non-GAAP Financial Information

This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, income, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to, a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2016 in the section entitled "Risk Factors” and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com.  You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.

All amounts in this release are unaudited.  Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.

Volume changes to prior year noted in this paragraph are based on accepted e-files on a day-to-day basis, which is consistent with IRS reported results. Volume changes noted in the table attached to this release are based on a date-to-date basis.

All per share amounts are based on fully diluted shares at the end of the corresponding period.

4 The company reports non-GAAP financial measures, including earnings before interest, tax, depreciation, and amortization (EBITDA) and adjusted financial performance, which it believes are a better indication of the company's core operations.  See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).


CONSOLIDATED STATEMENTS OF OPERATIONS       (unaudited, in 000s - 
except per share amounts)
    Three months ended January 31,   Nine months ended January 31,
    2017   2016   2017   2016
                 
REVENUES:                
Service revenues   $ 361,397     $ 389,502     $ 592,721     $ 621,356  
Royalty, product and other revenues   90,485     85,041     115,678     119,320  
    451,882     474,543     708,399     740,676  
OPERATING EXPENSES:                
Cost of revenues:                
Compensation and benefits   165,015     181,915     275,098     300,398  
Occupancy and equipment   104,094     96,201     297,586     281,107  
Provision for bad debt   28,348     35,734     29,634     38,921  
Depreciation and amortization   29,828     28,795     87,206     84,237  
Other   61,492     49,868     136,041     127,759  
    388,777     392,513     825,565     832,422  
Selling, general and administrative:                
Marketing and advertising   84,101     93,708     103,663     115,204  
Compensation and benefits   58,408     63,653     174,223     179,915  
Depreciation and amortization   15,332     16,508     44,986     43,509  
Other selling, general and administrative   30,056     28,003     77,500     97,283  
    187,897     201,872     400,372     435,911  
Total operating expenses   576,674     594,385     1,225,937     1,268,333  
                 
Other income, net   (170 )   3,055     4,978     13,993  
Interest expense on borrowings   (25,940 )   (23,573 )   (70,026 )   (46,329 )
Other expenses, net   304     (6,140 )   (30 )   (11,335 )
Loss from continuing operations before income tax benefit   (150,598 )   (146,500 )   (582,616 )   (571,328 )
Income tax benefit   (49,386 )   (67,851 )   (216,963 )   (253,656 )
Net loss from continuing operations   (101,212 )   (78,649 )   (365,653 )   (317,672 )
Net loss from discontinued operations   (3,302 )   (3,080 )   (8,754 )   (8,723 )
NET LOSS   $ (104,514 )   $ (81,729 )   $ (374,407 )   $ (326,395 )
                 
BASIC AND DILUTED LOSS PER SHARE:                
Continuing operations   $ (0.49 )   $ (0.34 )   $ (1.71 )   $ (1.23 )
Discontinued operations   (0.01 )   (0.01 )   (0.04 )   (0.04 )
Consolidated   $ (0.50 )   $ (0.35 )   $ (1.75 )   $ (1.27 )
                 
WEIGHTED AVERAGE BASIC AND DILUTED SHARES   207,862     231,904     214,627     257,979  
                 


  

CONSOLIDATED BALANCE SHEETS   (unaudited, in 000s - except per share data)
As of   January 31, 2017   January 31, 2016   April 30, 2016
             
ASSETS            
Cash and cash equivalents   $ 221,172     $ 189,511     $ 896,801  
Cash and cash equivalents — restricted   70,166     69,649     104,110  
Receivables, net   787,865     829,774     153,116  
Income taxes receivable   38,032     29,411      
Prepaid expenses and other current assets   85,599     100,504     66,574  
Total current assets   1,202,834     1,218,849     1,220,601  
Mortgage loans held for investment, net       212,106     202,385  
Property and equipment, net   282,358     290,202     293,565  
Intangible assets, net   434,720     473,732     433,885  
Goodwill   483,320     443,418     470,757  
Deferred tax assets and income taxes receivable   71,639     113,887     120,123  
Other noncurrent assets   102,760     110,742     105,909  
Total assets   $ 2,577,631     $ 2,862,936     $ 2,847,225  
LIABILITIES AND STOCKHOLDERS’ EQUITY            
LIABILITIES:            
Accounts payable and accrued expenses   $ 239,085     $ 205,981     $ 259,586  
Accrued salaries, wages and payroll taxes   123,457     123,289     161,786  
Accrued income taxes and reserves for uncertain tax positions   7,537     8,099     373,754  
Current portion of long-term debt   942     817     826  
Deferred revenue and other current liabilities   183,616     250,846     243,653  
Total current liabilities   554,637     589,032     1,039,605  
Long-term debt and line of credit borrowings   2,592,622     2,615,823     1,491,375  
Deferred tax liabilities and reserves for uncertain tax positions   109,557     88,377     132,960  
Deferred revenue and other noncurrent liabilities   121,631     106,438     160,182  
Total liabilities   3,378,447     3,399,670     2,824,122  
COMMITMENTS AND CONTINGENCIES            
STOCKHOLDERS’ EQUITY:            
Common stock, no par, stated value $.01 per share   2,462     2,641     2,602  
Additional paid-in capital   752,748     758,491     758,230  
Accumulated other comprehensive loss   (15,363 )   (20,849 )   (11,233 )
Retained earnings (deficit)   (785,823 )   (510,000 )   40,347  
Less treasury shares, at cost   (754,840 )   (767,017 )   (766,843 )
Total stockholders’ equity (deficiency)   (800,816 )   (536,734 )   23,103  
     Total liabilities and stockholders’ equity   $ 2,577,631     $ 2,862,936     $ 2,847,225  
             

Note: Effective May 1, 2016, we adopted the provisions of Accounting Standards Update No. 2015-3, "Interest - Imputation of Interest," (ASU 2015-3) on a retrospective basis. Accordingly, debt issuance costs related to our Senior Notes are included in long-term debt in the consolidated balance sheets. Amounts for prior periods have been retrospectively adjusted to conform to the current period presentation.


CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS   (unaudited, in 000s)
Nine months ended January 31,   2017   2016
CASH FLOWS FROM OPERATING ACTIVITIES:        
Net loss   $ (374,407 )   $ (326,395 )
Adjustments to reconcile net loss to net cash used in operating activities:        
Depreciation and amortization   132,192     127,746  
Provision for bad debt   29,634     38,921  
Deferred taxes   6,128     52,032  
Stock-based compensation   16,945     21,106  
Changes in assets and liabilities, net of acquisitions:        
Cash and cash equivalents — restricted   33,942     22,264  
Receivables   (646,290 )   (685,961 )
Prepaid expenses and other current assets   (23,208 )   (30,281 )
Other noncurrent assets   7,575     13,008  
Accounts payable and accrued expenses   (33,560 )   (32,238 )
Accrued salaries, wages and payroll taxes   (37,978 )   (20,544 )
Deferred revenue and other current liabilities   (44,243 )   (72,363 )
Income tax receivables, accrued income taxes and income tax reserves   (378,987 )   (461,288 )
Deferred revenue and other noncurrent liabilities   (57,216 )   (51,734 )
Other, net   (6,444 )   (21,222 )
Net cash used in operating activities   (1,375,917 )   (1,426,949 )
         
CASH FLOWS FROM INVESTING ACTIVITIES:        
Sales, maturities of and payments received on available-for-sale securities   144     436,380  
Principal payments and sales of mortgage loans and real estate owned, net   207,174     28,004  
Capital expenditures   (73,924 )   (66,418 )
Payments made for business acquisitions, net of cash acquired   (52,825 )   (85,329 )
Franchise loans funded   (31,788 )   (21,377 )
Payments received on franchise loans   20,816     22,234  
Other, net   (4,855 )   547  
Net cash provided by investing activities   64,742     314,041  
         
CASH FLOWS FROM FINANCING ACTIVITIES:        
Repayments of line of credit borrowings   (445,000 )   (225,000 )
Proceeds from line of credit borrowings   1,545,000     1,350,000  
Proceeds from issuance of long-term debt       996,831  
Customer banking deposits, net       (326,705 )
Transfer of HRB Bank deposits       (419,028 )
Dividends paid   (141,537 )   (157,530 )
Repurchase of common stock, including shares surrendered   (322,782 )   (1,888,595 )
Proceeds from exercise of stock options   2,403     25,803  
Other, net   373     (43,972 )
Net cash provided by (used in) financing activities   638,457     (688,196 )
         
Effects of exchange rate changes on cash   (2,911 )   (16,575 )
         
Net decrease in cash and cash equivalents   (675,629 )   (1,817,679 )
Cash and cash equivalents at beginning of the period   896,801     2,007,190  
Cash and cash equivalents at end of the period   $ 221,172     $ 189,511  
         
SUPPLEMENTARY CASH FLOW DATA:        
Income taxes paid, net of refunds received   $ 158,656     $ 157,691  
Interest paid on borrowings   59,809     32,772  
Accrued additions to property and equipment   5,959     4,385  
Accrued purchase of common stock       21,167  
         



FINANCIAL RESULTS   (unaudited, in 000s - except per share amounts)
    Three months ended January 31,   Nine months ended January 31,
    2017   2016   2017   2016
Revenues:                
U.S. assisted tax preparation fees   $ 245,262     $ 268,775     $ 306,030     $ 332,463  
U.S. royalties   43,254     39,543     56,607     52,949  
U.S. DIY tax preparation fees   30,745     39,251     36,748     45,899  
International revenues   10,914     9,819     93,328     90,484  
Revenues from Refund Transfers   47,323     49,289     51,314     52,281  
Revenues from Emerald Card®   14,100     13,356     35,809     38,853  
Revenues from Peace of Mind® Extended Service Plan   18,135     15,736     67,855     62,764  
Interest and fee income on Emerald Advance   30,060     31,603     31,519     32,334  
Other   12,089     7,171     29,189     32,649  
    451,882     474,543     708,399     740,676  
Compensation and benefits:                
Field wages   142,084     154,098     237,223     253,561  
Other wages   45,172     48,786     129,479     136,782  
Benefits and other compensation   36,167     42,684     82,619     89,970  
    223,423     245,568     449,321     480,313  
Occupancy and equipment   103,867     96,157     297,275     280,953  
Marketing and advertising   84,101     93,708     103,663     115,204  
Depreciation and amortization   45,160     45,303     132,192     127,746  
Bad debt   28,348     35,734     29,634     38,921  
Supplies   4,453     6,219     11,467     13,346  
Other   87,322     71,696     202,385     211,850  
Total operating expenses   576,674     594,385     1,225,937     1,268,333  
                 
Other income, net   (170 )   3,055     4,978     13,993  
Interest expense on borrowings   (25,940 )   (23,573 )   (70,026 )   (46,329 )
Other expenses, net   304     (6,140 )   (30 )   (11,335 )
Pretax loss   (150,598 )   (146,500 )   (582,616 )   (571,328 )
Income tax benefit   (49,386 )   (67,851 )   (216,963 )   (253,656 )
Net loss from continuing operations   (101,212 )   (78,649 )   (365,653 )   (317,672 )
Net loss from discontinued operations   (3,302 )   (3,080 )   (8,754 )   (8,723 )
Net loss   $ (104,514 )   $ (81,729 )   $ (374,407 )   $ (326,395 )
                 
Basic and diluted loss per share:                
Continuing operations   $ (0.49 )   $ (0.34 )   $ (1.71 )   $ (1.23 )
Discontinued operations   (0.01 )   (0.01 )   (0.04 )   (0.04 )
Consolidated   $ (0.50 )   $ (0.35 )   $ (1.75 )   $ (1.27 )
                 
Weighted average basic and diluted shares   207,862     231,904     214,627     257,979  
                 
EBITDA from continuing operations (1)   $ (79,498 )   $ (77,626 )   $ (380,398 )   $ (397,075 )
EBITDA from continuing operations - adjusted (1)   (79,853 )   (77,495 )   (380,518 )   (383,601 )
                 

(1) See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.



U.S. TAX OPERATING DATA                        
    Fiscal Year-to-Date       Fiscal Year-to-Date    
    January 31,       February 28,    
    2017   2016   % Change   2017   2016   % Change
Tax Returns Prepared: (in 000s) (1) (2)                        
Company-Owned Operations   1,349     1,473     (8.4 )%   4,245     4,401     (3.5 )%
Franchise Operations   731     756     (3.3 )%   2,165     2,231     (3.0 )%
  Total H&R Block Assisted   2,080     2,229     (6.7 )%   6,410     6,632     (3.3 )%
                         
Desktop   155     189     (18.0 )%   750     825     (9.1 )%
Online   1,056     1,075     (1.8 )%   2,887     2,801     3.1 %
Total H&R Block DIY Tax Software   1,211     1,264     (4.2 )%   3,637     3,626     0.3 %
                         
Free File Alliance   96     127     (24.4 )%   298     377     (21.0 )%
Total H&R Block U.S. Returns   3,387     3,620     (6.4 )%   10,345     10,635     (2.7 )%
                         
Net Average Charge: (3)                        
Company-Owned Operations   $ 226.96     $ 233.14     (2.7 )%   $ 217.68     $ 225.29     (3.4 )%
Franchise Operations (4)   219.26     213.24     2.8 %   202.39     198.82     1.8 %
DIY Tax Software   30.35     36.31     (16.4 )%   26.79     32.45     (17.4 )%
                         

(1) An assisted tax return is defined as a current or prior year individual tax return that has been accepted and paid for by the client.  Also included are business returns, which account for less than 1% of assisted tax returns through February 28. The count methodology has been adjusted in the current and prior year periods to exclude extensions and to recognize the corresponding individual tax returns when filed. A software return is defined as a return that has been electronically filed and accepted by the IRS.  Also included are online returns purchased with a credit card and printed for mailing.
(2) Amounts have been reclassified between company-owned and franchise for offices which were refranchised or repurchased by the company during the year.
(3) Net average charge is calculated as total revenue divided by total returns. For DIY Tax Software, net average charge excludes Free File Alliance.
(4) Net average charge related to H&R Block Franchise Operations represents tax preparation fee revenues collected by H&R Block franchisees divided by returns filed in franchise offices.  H&R Block will recognize a portion of franchise revenues as franchise royalties based on the terms of franchise agreements.


NON-GAAP FINANCIAL MEASURES        
                 
    Three months ended January 31,   Nine months ended January 31,
EBITDA   2017   2016   2017   2016
                 
Net loss - as reported   $ (104,514 )   $ (81,729 )   $ (374,407 )   $ (326,395 )
Discontinued operations, net   3,302     3,080     8,754     8,723  
Net loss from continuing operations - as reported   (101,212 )   (78,649 )   (365,653 )   (317,672 )
Add back :                
Income taxes of continuing operations   (49,386 )   (67,851 )   (216,963 )   (253,656 )
Interest expense of continuing operations   25,940     23,571     70,026     46,507  
Depreciation and amortization of continuing operations   45,160     45,303     132,192     127,746  
    21,714     1,023     (14,745 )   (79,403 )
                 
EBITDA from continuing operations   $ (79,498 )   $ (77,626 )   $ (380,398 )   $ (397,075 )
                 
Three months ended January 31,   2017    
    Pretax loss   Net loss   EBITDA    
                 
From continuing operations   $ (150,598 )   $ (101,212 )   $ (79,498 )    
                 
Adjustments (pretax):                
Loss contingencies - litigation   (355 )   (355 )   (355 )    
Tax effect of adjustments       128          
    (355 )   (227 )   (355 )    
                 
As adjusted - from continuing operations   $ (150,953 )   $ (101,439 )   $ (79,853 )    
                 
EPS - as reported       $ (0.49 )        
Impact of adjustments                
EPS - adjusted       $ (0.49 )        
                 
Three months ended January 31,   2016    
    Pretax loss   Net loss   EBITDA    
                 
From continuing operations   $ (146,500 )   $ (78,649 )   $ (77,626 )    
                 
Adjustments (pretax):                
Loss contingencies - litigation   328     328     328      
Costs related to HRB Bank and recapitalization transactions   (96 )   (96 )   (96 )    
Gain on sales of tax offices/businesses   (101 )   (101 )   (101 )    
Tax effect of adjustments       (129 )        
    131     2     131      
                 
As adjusted - from continuing operations   $ (146,369 )   $ (78,647 )   $ (77,495 )    
                 
EPS - as reported       $ (0.34 )        
Impact of adjustments                
EPS - adjusted       $ (0.34 )        


                 
Nine months ended January 31,   2017    
    Pretax loss   Net loss   EBITDA    
                 
From continuing operations   $ (582,616 )   $ (365,653 )   $ (380,398 )    
                 
Adjustments (pretax):                
Loss contingencies - litigation   (120 )   (120 )   (120 )    
Tax effect of adjustments       43          
    (120 )   (77 )   (120 )    
                 
As adjusted - from continuing operations   $ (582,736 )   $ (365,730 )   $ (380,518 )    
                 
EPS - as reported       $ (1.71 )        
Impact of adjustments                
EPS - adjusted       $ (1.71 )        
                 
Nine months ended January 31,   2016    
    Pretax loss   Net loss   EBITDA    
                 
From continuing operations   $ (571,328 )   $ (317,672 )   $ (397,075 )    
                 
Adjustments (pretax):                
Loss contingencies - litigation   1,017     1,017     1,017      
Costs related to HRB Bank and recapitalization transactions   20,722     20,722     20,722      
Gains on AFS securities   (8,138 )   (8,138 )   (8,138 )    
Gain on sales of tax offices/businesses   (127 )   (127 )   (127 )    
Tax effect of adjustments       (5,129 )        
    13,474     8,345     13,474      
                 
As adjusted - from continuing operations   $ (557,854 )   $ (309,327 )   $ (383,601 )    
                 
EPS - as reported       $ (1.23 )        
Impact of adjustments       0.03          
EPS - adjusted       $ (1.20 )        
                 
    Three months ended January 31,   Nine months ended January 31,
Supplemental Information   2017   2016   2017   2016
                 
Stock-based compensation expense:                
Pretax   $ 4,473     $ 7,230     $ 16,945     $ 21,106  
After-tax   2,948     4,396     10,894     13,073  
Amortization of intangible assets:                
Pretax   $ 19,287     $ 20,153     $ 57,324     $ 54,632  
After-tax   12,621     12,279     36,854     33,839  
                 


NON-GAAP FINANCIAL INFORMATION

The accompanying press release contains non-GAAP financial measures.  Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.

We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business on a consistent basis across reporting periods, as it eliminates the effect of items that are not indicative of our core operating performance.

The following are descriptions of adjustments we make for our non-GAAP financial measures:

  • We exclude losses from settlements and estimated contingent losses from litigation and favorable reserve adjustments. This does not include legal defense costs.
  • We exclude material non-cash charges to adjust the carrying values of goodwill, intangible assets, other long-lived assets and investments to their estimated fair values.
  • We exclude material severance and other restructuring charges in connection with the termination of personnel, closure of offices and related costs.
  • We exclude the material gains and losses on business dispositions, including investment banking, legal and accounting fees from both business dispositions and acquisitions.
  • We exclude the gains and losses on extinguishment of debt.

We may consider whether other significant items that arise in the future should also be excluded from our non-GAAP financial measures.

We measure the performance of our business using a variety of metrics, including EBITDA from continuing operations and adjusted EBITDA from continuing operations, adjusted pretax and net income of continuing operations, and adjusted diluted earnings per share from continuing operations. Adjusted EBITDA from continuing operations, adjusted pretax and net income from continuing operations, and adjusted diluted earnings per share from continuing operations eliminate the impact of items that we do not consider indicative of our core operating performance and, we believe, provide meaningful information to assist in understanding our financial results, analyzing trends in our underlying business, and assessing our prospects for future performance. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.

 

For Further Information

Investor Relations: Colby Brown, (816) 854-4559, colby.brown@hrblock.com
Media Relations: Gene King, (816) 854-4672, gene.king@hrblock.com

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